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Company Name:
Approximate Salary:
Not Specified
Madison, Wisconsin
United States
Human Resources
Position type:
Full Time
Experience level:
10 years or more
Education level:
Bachelor's Degree

Human Resources Director

General Description

         The responsibilities of the Human Resources Director position include:    

  • Providing expert professional assistance and guidance to the Mayor, City Department and Division heads (managers), supervisors and the Common Council on all Human Resources (HR) Department areas of responsibility;
  • Consulting and working with the Mayor, City managers, and labor and employee representatives on organizational development, effectiveness and change management to achieve City-wide and agency-specific human resource goals; and
  • Directing and aligning the diverse programs, activities, and staff of the Human Resources (HR) Department, both directly and through subordinate managers and supervisors.

The City of Madison has over 3,000 employees.  The Human Resources Department provides services to all City agencies with partial HR services to the Police and Fire Departments and full services to all others.

This work is characterized by considerable independent judgment and discretion.  Work is performed under the general direction of the Mayor within public policy parameters and performs related duties as assigned.

  • Employment will be subject to a five-year employment contract negotiated by the Mayor and approved by the Common Council and a term of the contract requires residency in the City of Madison. Non-residents will be given time to establish residency if necessary.

    **Applicants must answer the supplemental essay questions listed in the City job application text boxes under each question.  NeoGov will timeout after 20 minutes, so it is recommended that applicants create their responses in advance in a Word document  and then copy and paste their responses into the text boxes before submitting their application.

Examples of Duties and Responsibilities
    This position is responsible for managing, directing and integrating broad comprehensive human resources programs and services including:

  • Classification and compensation,
  • Recruitment, screening and selection of employees,
  • Employee relations,
  • Labor relations and contract negotiations,
  • Employee training and development,
  • Workforce planning,
  • Organizational development,
  • Staff motivation and engagement,
  • Performance management with a focus on customer service,
  • Benefits including medically related benefit assistance, FMLA and other leaves, as well as related programs, service and activities.
  • Training and education about benefits, work rules and other aspects of City employment.
  • Occupational accommodations for injured and/or disabled workers;

This position is also responsible for representing the Department, and speaking to Human Resource related City issues with the media and the public.
Essential leadership roles in the performance of duties and responsibilities are:
    1. Organizational Leadership

  • Work closely with the Mayor and others to define, communicate and carry out the City's human resources goals and to adopt best practices.
  • Lead and work with agency managers to develop and retain a diverse and highly competent, service and team oriented staff through recruitment, selection, compensation, training/coaching and day-to-day management practices that will support achieving the City's goals and service expectations.
  • Lead and participate in policy development, programs and activities that promote workplace diversity and inclusion, as well as a positive employee relations environment.
  • Lead and participate in organizational development and change management.  Seek ways to increase efficiencies.

    2.  Human Resources Team Leadership

  • Provide leadership to the HR function by developing an inclusive, diverse, high performing, service-focused and team-oriented Departmental culture.
  • Develop and administer the Department's annual budget, work-plan and resources in an effective and efficient manner.

    3.  Leadership in Hiring and Retaining Diverse and Talented Employees

  • Partner with and advise the Mayor, other managers and agencies on how to develop and implement best practices for recruiting, hiring, training and retaining a diverse, engaged, inclusive and talented work force.
  • Ensure an organizational culture of open communication, employee assistance, teamwork, racial equity, diversity, and inclusion, and ongoing professional development with an emphasis on continuous improvement, learning and accountability.

    4.  Leadership in HR Policy, Compliance and Administration

  • Achieve and sustain a highly productive, motivated and engaged workforce and manage human resource-related policies to maintain compliance with all applicable laws and regulations.
  • Evaluate current HR processes including the recruiting and hiring process and support for agencies during these processes to identify opportunities for process improvements that will help achieve City goals.  The Mayor, Common Council, other City agencies and managers, and other stakeholders should participate as appropriate.
  • Perform related work as required.

Minimum Qualifications

  • Bachelor's degree or equivalent and 10 years related professional work experience.  Master's degree preferred.  SPHR and/or SHRM-SCP certification preferred.
  • Experience with increasingly responsible management positions within human resources, including labor relations, employment, organizational development and training, and/or compensation and benefits as part of a high-performing HR team.
  • Significant breadth and depth of experience as a human resources strategist and professional at a leadership level.
  • Experience implementing knowledge of current human resources processes, with a particular emphasis on the areas of competitive talent and workforce strategy, equity, diversity and inclusion, organizational development, performance evaluation and employment systems.
  • Experience with implementation of successful initiatives for development of a diverse and inclusive workforce.
  • Experience with the implementation of innovative approaches to managing and coaching employees and addressing long-term issues at individual, team, and organizational levels.
  • Other combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills and abilities necessary to perform the duties of this position will also be considered.

The City of Madison strives to provide exceptional customer service to all its citizens and visitors.  Therefore, successful candidates will have demonstrated ability to work effectively with multicultural communities.

For a complete list of the knowledge, skills and abilities, please view the class specification.

Special Requirements
Possession of a valid Wisconsin driver's license or the ability to meet the transportation needs of the position.

The incumbent of this position will be expected to attend frequent meetings including the Common Council, Finance Committee, Committee on Employee Relations, Personnel Board, the City's Deferred Compensation Committee, as well as other public meetings as required. Common Council and Finance Committee meetings generally take place outside the regular work day during evening hours.