Assistant General Manager

As an Assistant General Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant.  You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community. 

What You’ll Do  

• Oversee overall restaurant operations and complex departments including Service and Tasting Room 
• Adhere to policies and manage assigned operating systems
• Ensure collaboration between kitchen and front of house operations 
• Represent company values and create a respectful, positive, and professional work environment 
• Manage people by:
  • Participating in hourly team member hiring
  • Training and verifying team members’ understanding of Cooper’s Hawk Winery & Restaurants
  • Reviewing and approving front of house department schedules in a timely manner
  • Developing other Managers, including all Restaurant and Kitchen Managers
• Be responsible for overseeing training for Managers in Development, Lead Restaurant Trainers and new Team Members
• Focus on service & food standards and assist General Manager with weekly inventory procedures when needed
• Be responsible for maximizing financial and operational results, as well as weekly financial reporting and inventory audits with General Manager oversight
• Build and maintain Wine Club Community
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
• Maintain safe, secure and healthy work environment and food safety 

What You’ll Need 

• 3-4 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred 
• A minimum age requirement of 21 years
• Excellent verbal and written communication skills 
• Ability to read, understand and communicate in English 
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs. 
• Must be able to stand for at least 10 hours per shift
• Must have the ability to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays
• Maintains a professional image by adhering to guidelines listed in the Team Member Handbook 

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.     

Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.     

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!