Associate Director, Enterprise Applications, User Access, Governance and Controls

01-Oct-2024

Associate Director, Enterprise Applications, User Access, Governance and Controls

Harvard University Information Technology

67038BR

Position Description

Reporting to the Senior Director of Administrative Systems in Harvard University Information Technology (HUIT) Administrative Technology Services (ATS), the Associate Director, Enterprise Applications (User Access, Governance and Controls) at Harvard will oversee operations tasks related to user security access, application maintenance, configuration, and audit and compliance for the University's suite of Enterprise Financial Systems, Human Resource Management Systems (HRMS), Research Administration and Compliance Systems, Enterprise Financial Reporting Applications, and Student Information System (SIS).

The Associate Director manages a team and liaises with ATS and HUIT teams in support of application security and configuration. They will also be responsible for operations and compliance with IT General Controls. The Associate Director is a people manager, performing all aspects of staff management, teaching and encouraging best practices, and mentoring staff.

The Associate Director is pivotal in guiding strategic direction in defining and leading the long-range strategic and technical direction for transforming administrative access controls and processes for the ATS portfolio.

The Associate Director will also provide a hands-on role with the direct oversight of a team of business analysts. They will also support institutional configuration, business processes, integrations, and customizations, including automating and streamlining operational work and business process reengineering as part of our application authentication initiative.

Principle Responsibilities:

• Accountable for the University-wide administrative and data access systems, services, and functions, including compliance.  
• Define and lead the long-range strategic and technical direction for transforming administrative access controls. 
• Manage;
  • Access to Programs and Data (APD), Change Controls (CC), and Computer Operations (CO) controls where EAPS is the ITGC control owner.
  • a team of Business Analysts responsible for application security and configuration, including daily operational work, releases, projects, and initiatives.
  • the resource allocation process, including skills and availability matrices, matching appropriate resources to requests, and communicating allocations to senior leadership, resource managers, and staff members.
• Participate in Information Security and Data Privacy (ISDP) initiatives (including self-assessment, etc.) 
• Liaison with the Information Security and Data Privacy (ISDP) team as point ISO to ATS Administrative applications. 
• Oversee, in a Leadership capacity, the annual PWC IT Audit for HUIT, which includes running point for all requests, meetings, and administration and working closely with HUIT Leadership, RMAS, and PWC. (also includes annual Management Representation Letter) 
• Actively participate in projects across the applications we support, including presence on project Steering Committees and providing project resources as applicable. Support projects in defining access and security. 
• Lead security-related system and process improvement initiatives across ATS, HUIT, and business stakeholders, as well as the ongoing governance for communities of practice, user groups, etc. 
• Foster a culture of innovation, encouraging ownership from business analysts for product vision, authorization tools, and project delivery. 
• Provide direction and advice regarding the ongoing support and enhancement of Application Security and Information Security. 
• Partner with senior leadership to analyze existing processes and identify areas for applying additional/new tool/application functionality. 
• And other duties as assigned. 

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience
• Supervisory experience

Additional Qualifications and Skills

• Experience;
  • implementing or managing large-scale ERP systems such as Oracle E-Business Suite, PeopleSoft Enterprise, etc. 
  • in program and project management for information technology and/or business process change projects. 
• Strong project management, organizational, analytical, collaboration, and communication skills are required. 
• Excellent oral and written communication skills. 
• Ability to build strong relationships across stakeholder groups, including "c-level" audiences, technical and functional (business) leadership, team members, and third-party vendors. Strong work ethic, analytical, and problem-solving skills. 

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions

• Work is performed in an office setting

Work Format Details

HUIT actively supports hybrid work where business needs allow. This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

About Us

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.  Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.  HUIT’s core values are User Focused, Collaborative, Innovative and Open.

HUIT’s core values are: 

• User-focused 
• Collaborative 
• Innovative 
• Open 

IT Academy (designed for IT Staff):
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/ 

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Information Technology

Department Office Location

USA - MA - Cambridge

Job Code

I0759M Applications Mgt V

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

------------

Salary Grade

059

Department

Administrative Technology Services

Union

00 - Non Union, Exempt or Temporary

Time Status

Full-time

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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