Certified Nurse Assistant (CNA)

Position Summary

The role of the Certified Nurse Assistant (CNA) is to work collaboratively with physicians, providers, nurses, and patients through a variety of tasks related to patient care with a focus on patient experience, safety, quality and efficiency.  The CAN directly assists nurses with patient care, operating under the direction and supervision of the Registered Nurse in charge of the team and/or unit.

The CNA acts as a patient care coordinator and advocate, monitors patient status, ensures proper documentation and an optimal patient flow and experience, following OSHA/WISHA/other compliance and regulatory guidelines.

Key Duties and Responsibilities

The Certified Nurse Assistant is expected to perform position-related duties including, but not limited to:

• Provide basic nursing care to non-acutely ill patients within the ASC
• Provide general care that meet psychosocial or physical needs or both simultaneously
• Assist in admission, transfer and discharge of patient.
• Perform basic care responsibilities considering needs specific to the standard of care
• Demonstrate ability to communicate to the RN any observed changes in patient status
• Maintain awareness of the needs of the pediatric, geriatric and patient population
• Demonstrate ability to perform treatments and provide services within scope of practice.
• Communicate appropriately and clearly to team leader, co-workers and physicians.
• Demonstrate an ability to be flexible, organized and function under stressful situations.
• Respond to patient in emergency or physically distressful situations.
• Treat patients and their families with respect and dignity; ensures patient confidentiality.
• Meet current documentation standards and policies and completes within shift.
• Manage and operates equipment safely and correctly.

Education/Experience

• High school graduate or the equivalent is required
• Completion of supervisory course, and course work in a related field preferred.
• Graduate from an accredited Certified Nursing Assistant program.
• Current Basic Life Support certification required.
• Advanced Cardiac Life Support certification and Pediatric Advanced Life Support certification preferred.
• 1-2 years’ experience in a medical office a plus

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology and medications
• Familiarity with or working knowledge of Electronic Medical Records a plus
• Basic computer knowledge and skills, including data entry
• Superior customer service skills
• Impeccable integrity
• Great interpersonal skills; demonstrating patience, compassion, empathy and the ability to work well with all types of people
• Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
• Use time efficiently, with attention to quality, detail, accuracy and completion
• Consistency, timeliness and dependability
• Effective team membership, supporting and working with others to achieve common goals
• Ability to adapt to continuous change/flexibility
• Demonstrated ability to continuously learn
• Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
• Clear oral and written communication skills
• Demonstrated aptitude to organize and prioritize work
• Critical thinking and problem-solving skills
• Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
• Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.