Compliance & Communications Manager

Description

Pay Grade: M

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Who we are. We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer.As a member of the Georgia Department of Public Healthteam, you will join a passionate group of individuals who are dedicated to making an impact.  No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths 
• Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

This position will report directly to the Director of the State Office of Vital Records. This position is responsible for managing the development, ongoing review and implementation of vital records operating policies and procedures, the production of strategic internal and external communications, call center management, and the development and maintenance of compliance and support initiatives.

Job Responsibilities

Serves as a member of the Vital Records management team that implements the office’s strategic direction, policies, objectives, and operational plan to ensure high quality service is consistently provided to Georgia’s constituents and stakeholders.

Advises the Director of the State Office of Vital Records on compliance and training issues, and solution recommendations to assure compliance, improve communications, and overall training quality. 

Provides compliance and communications team with the direction, management, and professional development necessary to ensure the team effectively meets its objectives.

Prepares and provides various reports to director as requested. 

Responsible for all supervisory activity of team (e.g., hiring, on-boarding, setting performance and development objectives, evaluating performance, corrective action planning, recognition, review of leave requests, etc.).

Participates in special projects as required.

Minimum Qualifications

Bachelor's degree in operations management, business administration, or a related field which includes three (3) years in a managerial or supervisory role; 
or 
Seven (7) years of related professional experience which includes three (3) years in a managerial or supervisory role; 
or 
Three (3) years of experience required at the lower level Mgr, Business Ops (GSM010) or position equivalent. 

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Additional Information

Preferred Qualifications:

• Master's Degree in Communications, English, Law, Business Administration, Public Administration, Education, or related field.
• Experience working on organizational design/development/transformation projects
• Demonstrable experience in training
• Knowledge of Georgia Vital records codes and regulations