Cybercrime Investigations Analyst

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JOB SUMMARY:

Reporting to the American Express National Cyber Forensics & Training Alliance (NCFTA) Program Manager, the Cybercrime Investigations Analyst is responsible for supporting worldwide cybercrime investigations into unlawful acts which may have been committed against our company and customers. The National Cyber Forensics and Training Alliance (NCFTA) is a non-profit partnership between industry, government, and academia for the sole purpose of cooperation to identify, mitigate, and disrupt cyber-crime.This role is located in Pittsburgh, PA to facilitate dialogue between member parties. The incumbent will support diverse criminal research projects, analysis and business responsibilities related to the cybercrime threat landscape. As a key liaison with international law enforcement and private sector partners, the incumbent will also be responsible for helping to reduce and control fraud losses and conducting external investigations into suspected crimes against American Express.Emphasis will be placed on routine and moderately complex cases involving cybercrime activity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct routine and moderately complex cybercrime investigations with minimal supervision.
• Assist with highly complex cybercrime investigations involving organized and international criminal groups.
• Conduct independent risk assessments of the cyber threat landscape and provide effective challenges to the current design of Global Security investigative and security methodologies.
• Collect and compile evidence and document investigative activity in case management system.
• Subject matter expertise in the areas of cyber threat intelligence, security and investigative operations, financial crimes, and other physical security domains as required.
• Collaborate on fraud and cybercrime investigations with counterparts at other organizations.
• Work with internal stakeholders to help American Express minimize risk and exposure to fraud, especially through online channels.
• Build and maintain partnerships with key teams/functions within the company such as Global Security field offices, Fraud Risk Management, and Information Security.
• Provide after-hours support, as needed.

KNOWLEDGE / SKILLS:

• Possess an advanced level of understanding of investigative techniques, OSINT, and threat-based intelligence analysis and to detect and resolve threats, vulnerabilities, and other criminal activity.
• Must have strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate effectively.
• Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.
• Working knowledge in one or more of the following areas: federal law enforcement, law enforcement intelligence, cyber threat intelligence, external fraud investigations, or financial crimes investigations. 
• Possesses the ability to review information to determine its significance, how to action it, and ways to measure results.
• Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.
• Exceptional project management skills. Ability to coordinate several projects simultaneously and daily duties with minimal supervision.

 EXPERIENCE:

• Previous experience at US law enforcement, law enforcement intelligence, cyber threat intelligence, or financial intelligence preferred.
• 5+ years’ working in one or more areas of criminal justice, intelligence, information security, or financial crimes risk management related disciplines.

 EDUCATION / CERTIFICATIONS:

• Bachelor’s or other 4-year degree is required. Preferred fields of study include intelligence, data analysis, criminal justice, cybersecurity, international relations, or economics.
• Certifications such as CFE, CAFP, CISSP are a plus.

Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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