Group Director, Strategic Talent Pipeline & Operations

Group Director, Strategic Talent Pipeline & Operations

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the Role

Chanel is seeking a Director of Strategic Talent Pipeline and Operations who would be responsible for building strategic pipeline across Chanel, Inc. Strategic talent sourcing involves continuous efforts to build a pipeline of qualified candidates for critical business needs via sourcing strategies and external partnerships. The additional core responsibilities include managing the recruitment processes, policies, and procedures as well as Candidate Pool Development & Management (external and internal) to support critical business needs. This role reports directly into the Senior Group Director Talent Pipeline and is based in New York City.

What Impact You Can Create at Chanel:

TA Strategic Pipeline

• Workday Candidate Pools: Build infrastructure of candidate pools, ensure recruiters actively leveraging our networks of talents further reducing time to fill and quality candidates
• Vendor Management: Build and maintain professional relationships with recruitment agencies and D&I strategic sourcing partners developing our current network of preferred vendors for each business function and regional geography. Negotiate vendor agreements, partnering with indirect procurement and legal teams as needed. Assess performance/ROI on each partnership for budget implications.
• Recruitment Performance & KPIs:
• Building holistic sourcing strategies to build external pipeline in partnership with recruitment leaders.
• Report out on monthly recruitment metrics
• Track key recruitment data, building out new metrics in partnership with workday team (ex: Source of hires)
• In partnership with Recruitment leader, establish and roll out clear recruitment KPIs to be tracked, measured and leveraged for recruitment performance

TA Technology and Effectiveness

• Technology: Responsible for portfolio of recruitment technology measuring usage, accuracy, KPIs of tool, etc. Responsible for roll out/project management of any new tools
• Process Optimization: Responsible for ensuring recruitment process is consistently followed across recruitment team. Updating, editing and refining as needed to ensure complaint, inclusive, aligned with recruitment mission and addressing any changes/challenges from the talent market.
• Queue Management: Handle recruitment queues for corporate/retail positions in partnership with the Recruitment Directors, managing volume for team. Creating new Workday Reports to better track, anticipate and share out for reporting purposes.
• Budget Management: Optimize talent spend by partnering with Talent Leader, and have responsibility for managing and accessing recruitment budget (temp recruiters, agency fees, D&I partnership investment etc.) This includes forecasting exercises with FP&A partners
• TA Compliance/Legal Lead the process, change management and education project for any new laws that impact recruitment. Deep partnership with legal and P&O operations.             
• Handle any ad hoc compliance/legal issues with recruitment team. Learning, educating and as necessary creating new processes/best practices to mitigate future issues

You are energized by:

• Seeing the collective being successful; a focus on making recruitment at CHANEL the best it can
• Feedback: leveraging an optimistic approach, every piece of feedback is an opportunity to enhance
• Scaling: building best in class processes that can be easily replicated and executed
• Organization: Creating clarity for others via clear communication

What You Will Bring to the Team:

• Creative thinking & problem solving, ability to remain agile and generate creative solutions when hitting roadblocks
• Proven recruitment experience, preferably in the retail industry (ideally high-volume recruitment at a large organization)
• Strategic and data-driven approach to talent acquisition.
• Excellent communication and interpersonal skills
• A commitment and passion to further drive diversity, equity, and inclusion in the recruitment process and experience
• High sense of accountability for both individual work and team impact
• Sense of urgency (ability to swiftly prioritize and re-prioritize project plans and roadmap)
• Strategic thinking: ability to connect dots, ask excellent questions to understand the why
• Excellent judgement; navigating through challenging situations, asking questions and escalating as necessary
• Learning Mindset and Immense Curiosity:
• Leverage external research to enhance our ways of working bringing the outside in pulling the outside in via constant reading, research, conversations, conferences, etc.
• Experimenting with new technology (Co-Pilot, etc.) to explore how to enhance the corporate recruitment process
• Role requires a minimum of 10 years of experience
• This role is deemed partially remote: Role requires a minimum of three days in-person office presence at our New York City Headquarters

Compensation:

• The anticipated base salary range for this position is $133,000-$160,000K. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing: 2-week August Office Closure and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    
• For more information, please navigate to the Fondation Chanel website here  

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.