Manager, EVC Operations Communications

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description

PURPOSE AND SCOPE:

The Manager, EVC Operations Communications serves as the primary content developer for the functional units of the Office of the Executive Vice Chancellor, Operations (EVCO). This individual will work directly with the EVCO as part of the EVCO's cabinet. The Communications Manager is the driving force for creating all visual and text communications for the functional units belonging to the Office of the EVCO. The primary focus of this position is on clear, innovative communications, storytelling, and materials disbursement for the Office of the EVCO. The Communications Manager will work with subject matter experts for content details but will be responsible for conceptualizing, designing, and creating the finished products.

ESSENTIAL JOB FUNCTIONS:

• Builds out, develops, and manages content for our website, Sharepoint, social media, on-campus public display screens, system-wide emails, community channels and other avenues of communication
• Develops and distributes materials, such as newsletters, brochures, infographics, reports, organizational charts, and presentations (including those to the Board) ensuring accuracy and clarity in all communications
• Oversees branding and template development for the Office of the EVCO; ensures all print and digital media have a consistent brand identity, adhere to the LSC style guide, and incorporate the highest standards of inclusivity and accessibility for all
• Coordinates with EVCO Cabinet members and other LSC leadership to develop a messaging framework for uplifting Office of the EVCO's communications in print and digital content
• Collaborates with teams and leaders to conceptualize how they might highlight their efforts and works with them to develop content and create narratives regarding our operations
• Takes photos and creates short videos; including but not limited to illuminating content, updating professional headshots for the functional units under the Office of EVCO, riding out to LSC locations after weather events to capture before and after photographs and images of our teams in action, and developing training and onboarding materials
• Utilizes a variety of detailed reports and data-driven information to provide informed updates to Office of the EVCO leadership
• Incorporates feedback from internal stakeholders and understand the needs and preferences external audiences to ensure effective and impactful communications
• Assists with administrative tasks such as managing project timelines and deliverables, preparing reports, managing special projects, creating surveys, and maintaining consistent and efficient workflows
• Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience with photography, video production, and digital storytelling
• Knowledge of graphic design to develop overall layout and design for various types of communication, such as newsletters, reports, and other marketing materials
• Excellent interpersonal, written, and verbal communication skills; including the ability to actively listen and critically process and distill information into essential content
• Excellent customer service skills
• Experience and proficient ability with content management systems to create visual text and imagery concepts to communicate ideas effectively
• Ability to learn new software products and applications
• Ability to manage multiple tasks, prioritize workload, and meet deadlines
• Ability to work independently and as part of a team
• Ability to effectively coordinate multiple projects
• Strong working knowledge of business applications such as Microsoft Office Suite products, Microsoft Office SharePoint Server, Adobe Suite products including Creative Cloud, Canva and Service Now ticketing system

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• May regularly travel to different LSC locations
• May be fully reassigned to other LSC locations if necessary
• May need to work weekends and untraditional hours if necessary

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience
• Experience must include at least 3 years of professional writing, storytelling, content creation, or related work experience

PREFERRED QUALIFICATIONS:

• Experience working in graphic design
• Experience working in communications
• Experience working in higher education
• Technical certifications in Adobe or other graphic design applications

Salary

Hiring salary range is $54,528 - $62,708.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.