Performance Improvement Analyst-Operations & Policy Analyst 3 SR30

Initial Posting Date:

10/25/2024

Application Deadline:

11/04/2024

Agency:

Oregon Health Authority

Salary Range:

$6,257 - $9,226

Position Type:

Employee

Position Title:

Performance Improvement Analyst-Operations & Policy Analyst 3 SR30

Job Description:

The Oregon State Hospital (OSH) is expanding our Performance Improvement team and seeking a Performance Improvement Analyst to join us on our journey towards operational excellence. The Performance Improvement team is comprised of 14 Performance Improvement staff and 1 Director.

Work Location/Schedule: Oregon State Hospital, Salem Campus/Hybrid work schedule: depending on assignment, between 20% and 30% of work can be performed remotely. This position is supporting a 24/7 facility.

This is a full-time, permanent, management service position and not represented by a union.

*A resume and cover letter are required to be attached to your online application.

What you will do!
As a Performance Improvement Analyst (PIA), you will act as an operation and policy advisor to executive level leadership and management to guide continuous improvement practices and strategy. Application of continuous improvement efforts have high visibility and large-scale effect on operational and organizational improvements.  In addition, as a performance improvement analyst you will be responsible for evaluating current program operations, researching trends, and making effective recommendations to upper-level management.  These positions will evaluate programs and operational data to formulate and develop policies, procedures, and systems with the goal of ultimately making the Oregon State Hospital a world-class organization. These positions will develop long, and short-range goals and objectives related to initiating, planning, executing, monitoring, and closing projects and initiatives.

Organizational improvement and organizational process re-engineering projects are led by the Performance Improvement Team. These projects are sponsored by and report to the OSH Executive Team. The Performance Improvement Team acts as operation and policy advisors to leadership and management to guide continuous improvement practices and strategy.

As the Performance Improvement Analyst, some of your duties will include:

• Organizational Improvement.
• Strategic Planning.
• Project Reporting and Communication.
• Operational and Policy Consultation to Leadership.

For a detailed list of duties and working conditions for this position, please click here.

What we are looking for:
Minimum Requirements
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills ANDfour years professional-level evaluative, analytical and planning work.
OR
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.

Desired knowledge, skills and certifications:

• Demonstrated understanding and application of Lean methodology and Lean implementation in Hospitals and Healthcare-Lean Green belt or above.
• Theory, principles and practices of organizational change management-Prosci Change Management certification desired.
• Project management-OPMA or PMP desired.
• Demonstrated skill in Executive and Management Coaching.
• Strong organizational skills, specifically leading organizations in strategic operational development initiatives.
• Understanding and application of high-performance team building strategies.
• Strong leadership skills related to continuous improvement.
• Theory, principles, and practices of organizational behavior, analysis, and evaluation.
• Techniques for disseminating communication throughout organizations, obtaining buy-in, and facilitating business transition and change management.
• Facilitate large-and small-scale improvement events with diverse partners.
• Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Develop specific goals and plans to prioritize, organize, and accomplish work.
• Use logic or reasoning to identify the strengths and weaknesses of alternative solutions.
• Develop constructive and cooperative working relationships with others and maintain them over time.

What’s in it for you?

• We offer exceptional medical, vision and dental benefit packages for you and your qualified family members, with minimal out-of-pocket costs.
• A robust paid leave package of 11 paid holidays per year, 10 hours of vacation leave per month (eligible to be used after 6 months of service), 8 hours of sick leave per month (eligible to be used as accrued), 24 hours of personal business leave per fiscal year (eligible to be used after 6 months of service).
• Pension and retirement programs.
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.

Not from Oregon? Learn more about our beautiful state here

Learn more about the Oregon State Hospital
Learn more about The Oregon State Hospital, watch “Welcome to the Oregon State Hospital” video here

The Oregon State Hospital (OSH) is a psychiatric hospital that inspires hope, promotes safety, and supports recovery. OSH employs over 2,000 FTE and serves over 600 patients each day on two campuses. OSH provides therapeutic, evidence-based, patient-centered treatment focusing on patient recovery and community reintegration. 

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs and services,
• Developing and retaining a qualified inclusive workforce that represents the cultures, experiences, and values of the people of Oregon.
• Click here to learn more about OHA’s mission, vision, and core values.

How to Apply:

• Complete the online application.
• Uploadcurrent version of resume *(required)
• Uploadcover letter that addresses the points listed under the section titled “What we are looking for and desired knowledge, skills and certifications”*(required)

*Applicants who fail to upload resume and cover letter will not be considered.

PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field. 

External Applicants Click on the “Apply” link and submit your application. View this video for assistance.

Internal Applicants(Current State of Oregon employees): Apply via your employee Workday account through the Jobs Hub worklet.  

Have Questions or Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act, contact: Melissa Perez at melissa.m.perez@oha.oregon.gov or (503) 209-7058.

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.

Additional Information:

• Pay Equity: The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training for this position. Please ensure you have provided thorough and updated application materials as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
• The salary listed is at the non-PERS rate. Public Employee Retirement System (PERS) eligible employees will have their base salary increased by 6.95% and pay the 6% employee contribution to PERS. If you are not yet PERS eligible, the 6.95% pay increase and employee contribution will be effective upon PERS eligibility.
• Veterans: Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources.
• Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
• Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Pre-employment Drug Test: Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.
• Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Helpful Tips:

• Allow yourself plenty of time to complete and submit the application, resume, and cover letter.
• Workday will timeout after 15 minutes of inactivity.
• After submitting your online application, log in to your Workday account to review and finalize any pending tasks or required actions that are necessary to complete the application process.
• This posting closes at 11:59 PM on the close date listed.
• Please save a copy of the job announcement for your reference, as it may not be available for you to view after the job posting closes.
• Be sure to check both your email and Workday account for updates regarding this recruitment, you must have a valid email address to apply.
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• Applicant Help and Support webpage

Affirmative Action, Equal Opportunity, and Pay Equity

The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.