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Our Manager of Team Member Experience pays up to $70,000 with a 10% bonus potential.As a Manager of Team Member Experience, you will create an exceptional experience for our Team Members throughout their life cycle with Cooper’s Hawk.&nbsp; You will impact how we attract, connect, engage, and retain them, by promoting and living our company values and thereby supporting the growth of our business. This position oversees key responsibilities related to the Team Member experience, broken down into the following categories: hiring, training, onboarding/offboarding, celebration/recognition, engagement, talent management, shift, and human resources.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Hire <ul><li>Develop staffing plans for each quarter and provide insight into potential shortfalls</li><li>Partner with Talent Acquisition to ensure that Team Member sourcing strategies are in place (i.e., ads, hiring fairs, referral bonuses)</li><li>Ensure that the applicant tracking system and hiring inboxes are maintained and organized daily</li><li>Ensure all open shifts/positions are posted internally and existing Team Members have the opportunity to apply/request&nbsp;</li></ul></li></ul><ul><li>Train <ul><li>Work closely with Lead Restaurant Trainers, On-the-Job Trainers, and New Restaurant Opening Trainers to ensure comprehensive understanding of CH standards and that all training programs are being executed as prescribed</li><li>Collaborate with fellow managers to identify where standards are and are not being satisfied; develop plan to train/retrain as needed</li><li>Ensure appropriate inventory and ordering of hourly training materials and uniforms</li><li>Administer hourly Team Member training qualifications and communicate progress to department manager along with suggestions for additional training if needed</li><li>Conduct 30, 60, 90 day check-ins with hourly trainees to gauge progress and partner with department manager on feedback</li><li>Communicate any training feedback, opportunities, or obstacles to the Lead Restaurant Trainer and appropriate department manager</li><li>Participate in hourly Team Member orientations&nbsp;</li></ul></li></ul><ul><li>Onboard/Offboard <ul><li>Ensure a positive onboarding experience for our new hires through organization, preparation, and communication</li><li>Ensure timely processing of all phases of onboarding and offboarding including Team Member hires, transfers, and terminations</li><li>Check in with Team Members upon departure to get feedback about their experience&nbsp;</li></ul></li></ul><ul><li>Celebrate &amp; Recognize <ul><li>Promote a culture of fun and celebration</li><li>Ensure Team Member celebrations take place (i.e., tenure, anniversaries, birthdays, life events, holiday party, Wine Club goal achievement)</li><li>Oversee Team Member charity events including gathering Team Member feedback regarding event selection, organizing participants, and coordinating arrangements</li></ul></li><li>Engagement <ul><li>Oversee the creation of monthly boards that include tasting notes, Chef Recs, new products, and Wine Club events</li><li>Coordinate and support Team Lunches, Focus Groups, and Community Survey</li><li>Review engagement feedback and partner with GM to develop a plan for engagement and retention</li><li>Conduct Stay Interviews as needed to strengthen Team Member retention and engagement; analyze feedback and trends to share insights with GM and AD</li><li>Support Diversity, Equity and Inclusion Initiatives in the restaurant</li><li>Advocate for the business and Team Members to better the Team Member Experience&nbsp;</li></ul></li></ul><ul><li>Manage Talent <ul><li>Oversee cross training programs throughout the restaurant</li><li>Track and analyze time in position for all departments and help department managers identify opportunities to grow and develop existing Team Members</li><li>Partner with department managers to identify talent for hourly supervisor program</li><li>Partner with department managers to identify talent for LRTs, OJTs, and NROTs</li><li>Partner with department managers to build an hourly Team Member pipeline to management&nbsp;&nbsp;</li></ul></li></ul><ul><li>Shift <ul><li>Attend front-of-house, kitchen, and manager Community meetings</li><li>Attend weekly manager meeting and bring a list of the Team Members that have recently onboarded and offboarded for awareness, insight, and discussion</li><li>Observe new Team Members on shift to assess preparedness for role and work with department managers to identify additional training needs to support success</li><li>Interact with Guests and Team Members in the dining room, Tasting Room, bar, and host stand to gauge satisfaction and stay involved with Team Members' day-to-day&nbsp;</li></ul></li></ul><ul><li>Human Resources <ul><li>Provide direction to Team Members for Paylocity functions, including setting up direct deposit, updating personal information, and submitting time-off requests</li><li>Ensure hourly Team Member files are kept updated and organized</li><li>Oversee hourly certification status and communicate needs for management follow up</li><li>Stay up to date on benefits offered to hourly Team Members&nbsp;</li><li>Track benefit utilization and support Team Members in leveraging benefits, such as health insurance, Wellness Discount, and Employee Assistance Program (EAP)&nbsp;</li><li>Ensure that annual benefits open enrollment is clearly communicated and promoted to all hourly Team Members</li><li>Partner with department managers and Human Resources to coordinate leave-of-absence (LOA) and return-to-work (RTW); work with department managers to stay connected with Team Members while they are on leave and support their transition as they return to work</li><li>Ensure the handbook/PCI signoff process is well communicated, and participation is 100%</li><li>Ensure that hourly Team Member breaks are being managed to compliance</li><li>Ensure that hourly Team Member primary positions are maintained in HR/IT systems</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul></li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Must represent Cooper's Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept</li><li>Must have a passion for hospitality</li><li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;</li><li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills</li><li>Has the ability to multi-task and work effectively in a fast-paced environment</li><li>Maintains basic knowledge of first aid and handling emergencies</li><li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Has the ability to perform essential functions to company standards with reasonable accommodation</li><li>Must be able to read, write, and understand English</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's & Hawk Winery and Restaurants

Cooper's Hawk Winery and Restaurants


    Manager, Team Member Experience
  

Our Executive Kitchen Manager position pays up to $107,000 with a 15% bonus potential.As Executive Kitchen Manager, you’ll oversee a fast-paced, high-volume scratch kitchen, driving the culinary execution of our uniquely inspired menu that is thoughtfully paired with our Cooper’s Hawk wines.&nbsp; You’ll provide team leadership and development so you can work together to achieve operational excellence in food quality, consistency, safety and service.&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Oversee overall kitchen operations&nbsp;</li><li>Partner closely with the Culinary kitchen team to embrace and execute new menu items&nbsp;&nbsp;</li><li>Adhere to policies and manage and train others on standard operating systems and procedures</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by:&nbsp; <ul><li>Conducting and overseeing final interviews and approving kitchen team member hiring decisions</li><li>Introducing and supervising the implementation of kitchen training materials to the team</li><li>Reviewing and approving schedules to align with forecasting in a timely manner</li><li>Developing and retaining Managers and Team Members</li></ul></li><li>Lead menu and system rollouts and kitchen initiatives</li><li>Lead Community meetings based on Cooper’s Hawk Winery &amp; Restaurants’ values and have open communication to inspire the team</li><li>Demonstrate depth of knowledge in food quality and recipes</li><li>Execute private events, including monthly themed Wine Club dinners</li><li>Maximize financial and operational results</li><li>Work closely with management teams to conduct weekly food inventory</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintain a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>&nbsp;2-3 years of kitchen management experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Executive Kitchen Manager
  

Our General Manager position pays up to $120,000 with a 20% bonus potential.As General Manager, you’ll have the chance to oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll not only ensure exceptional operations, from the food we serve from our scratch kitchen to the Guest service we provide, but you’ll also focus on growing our Wine Club Community.&nbsp; You’ll provide team leadership and development so you can work together to achieve restaurant goals.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Oversee all aspects of restaurant operations and will lead all Management and Hourly Team Members&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by: <ul><li>Approving hourly team member hiring decisions</li><li>Ensuring managers are effectively directing work groups</li><li>Strategically navigating through challenges that occur in the restaurant</li><li>Mentoring and developing managers</li></ul></li><li>Take steps to ensure financial metrics are met and involve department managers to achieve results</li><li>Focus on service &amp; ensure execution of all food, service and facility standards</li><li>Be responsible for achieving monthly sales and profits targets and analyzing/interpreting metrics</li><li>Be accountable for the overall success and results of the Wine Club Community</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite&nbsp;</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>A minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Extensive food knowledge and standards (Executive Kitchen Manager level)</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must be able to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    General Manager
  

Our Assistant General Manager position pays up to $92,000 with a 10% bonus potential.As an Assistant General Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant.&nbsp; You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community by educating our guests on the program and inviting them to join.&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Oversee overall restaurant operations and complex departments including Service and Tasting Room&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful, positive, and professional work environment&nbsp;</li><li>Manage people by: <ul><li>Participating in hourly team member hiring</li><li>Training and verifying team members’ understanding of Cooper’s Hawk Winery &amp; Restaurants</li><li>Reviewing and approving front of house department schedules in a timely manner</li><li>Developing other Managers, including all Restaurant and Kitchen Managers</li></ul></li><li>Be responsible for overseeing training for Managers in Development, Lead Restaurant Trainers and new Team Members</li><li>Focus on service &amp; food standards and assist General Manager with weekly inventory procedures when needed</li><li>Be responsible for maximizing financial and operational results, as well as weekly financial reporting and inventory audits with General Manager oversight</li><li>Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain safe, secure and healthy work environment and food safety&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>3-4 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>A minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.&nbsp;</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Assistant General Manager
  

We are offering a $10,000 sign-on bonus for this position!&nbsp; Our GM salary range is $90,000 up to $120,000 with 20% bonus potential.&nbsp;Relocation assistance available.What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>As General Manager, you’ll have the chance to oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll not only ensure exceptional operations, from the food we serve from our scratch kitchen to the Guest service we provide, but you’ll also focus on growing our Wine Club Community.&nbsp; You’ll provide team leadership and development so you can work together to achieve restaurant goals.&nbsp;&nbsp;What You’ll Do&nbsp;&nbsp;<ul><li>Oversee all aspects of restaurant operations and will lead all Management and Hourly Team Members&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by: <ul><li>Approving hourly team member hiring decisions</li><li>Ensuring managers are effectively directing work groups</li><li>Strategically navigating through challenges that occur in the restaurant</li><li>Mentoring and developing managers</li></ul></li><li>Take steps to ensure financial metrics are met and involve department managers to achieve results</li><li>Focus on service &amp; ensure execution of all food, service and facility standards</li><li>Be responsible for achieving monthly sales and profits targets and analyzing/interpreting metrics</li><li>Be accountable for the overall success and results of the Wine Club Community</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite&nbsp;</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>A minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Extensive food knowledge and standards (Executive Kitchen Manager level)</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must be able to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

As a Restaurant Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant.&nbsp; You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community by educating our guests and inviting them to join.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You'll Do&nbsp;<ul><li>Oversee 1-2 departments including food runners, host, porters and/or bar&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies and manage assigned operating systems&nbsp;&nbsp;</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful and cohesive work environment&nbsp;&nbsp;</li><li>Manage people by:&nbsp; <ul><li>Participating in hourly Team Member hiring</li><li>Training and verifying team members adhere to Cooper’s Hawk Winery &amp; Restaurants standards</li><li>Maintaining and updating weekly schedules</li></ul></li><li>Lead Community and/or department meetings and coach Team Members</li><li>Be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments</li><li>Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe, secure and healthy work environment and food safety</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.&nbsp;</li><li>Minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Restaurant Manager
  

As the Director of Restaurant Marketing at Cooper’s Hawk, you will spearhead the development and execution of comprehensive marketing strategies that drive brand awareness, engagement, and revenue growth across our restaurant locations. This pivotal role involves collaborating with various departments to ensure cohesive and effective marketing efforts, from new restaurant openings to ongoing local marketing initiatives. You will leverage data-driven insights to refine strategies, enhance guest experiences, and support business objectives.&nbsp;What You’ll Do:<ul><li>Lead the development and execution of high-level marketing strategies that align with Cooper’s Hawk’s brand values and business goals. Oversee the creation and implementation of marketing campaigns, content, and initiatives across all restaurant locations.</li><li>Seek and cultivate new partnerships and alliances to enhance brand visibility, relevance, and revenue. Manage relationships with key partners and vendors to drive local and regional marketing efforts.</li><li>Develop and execute both long-term and short-term communication strategies and media relations plans. Guide and support the marketing planning process across all restaurant locations.</li><li>Oversee and mentor the marketing team, focusing on development and professional growth. Ensure the team is aligned with the overall brand strategy and marketing objectives.</li><li>Utilize internal and external data, research, and analytics to identify opportunities for growth, enhance brand relevancy, and engage guests.</li><li>Design and implement location-based marketing programs and initiatives on an annual basis, including on-site campaigns, events, community outreach, and loyalty programs. Develop and oversee strategic partnerships and promotional opportunities.</li><li>Lead marketing and branding efforts for new restaurant openings, ensuring successful integration with local communities and driving initial traffic and revenue.</li><li>Work closely with Operations, Field Support, Training, IT, and Finance teams to create and implement effective marketing programs and activations. Foster strong relationships with restaurant operators to support marketing initiatives.</li></ul>&nbsp;What You’ll Need:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Marketing, Business, or a related field.</li><li>Minimum 10 years of experience in marketing, preferably within the restaurant or hospitality industry. Proven track record in developing and executing successful marketing strategies and managing teams.</li><li>Strong leadership and project management skills, with the ability to manage multiple projects and teams effectively.</li><li>Excellent communication skills, both oral and written.</li><li>Proficiency in leveraging data and analytics to inform decision-making and strategy development.</li><li>Creative thinking with a strategic approach to problem-solving and marketing.</li><li>Strong relationship-building skills and ability to collaborate across departments and with external partners.</li><li>Self-starter with a proactive approach to identifying and addressing marketing opportunities.</li><li>High level of integrity, accountability, and attention to detail.</li><li>Energetic and enthusiastic, with a passion for driving brand success and guest satisfaction.</li><li>Willingness to travel as needed.</li></ul>Competencies:<ul><li>Brand Ambassador</li><li>Communicate Effectively</li><li>Collaborate</li><li>Drive Results</li><li>Create Community</li><li>Plans &amp; Aligns</li><li>Business Acumen</li><li>Drive Engagement</li></ul>What You’ll Get:&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Incredible Discounts:<ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul></li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling</li><li>"Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Milestones Recognition Program</li><li>Complimentary Gym Membership in RSC Building</li><li>Hybrid Work Week (3 days in office, 2 days remote, depending on role)</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Director, Restaurant Marketing
  

As an Assistant Executive Kitchen Manager, you will help lead the way in our scratch kitchen, where we produce uniquely-inspired culinary items that are thoughtfully paired with our own Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to drive operational excellence and growth, while coaching and inspiring our team members to ensure high quality food and an exceptional guest experience.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Direct kitchen operations, including Kitchen Managers and Team Members and day-to-day execution for dish, prep and line stations&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies, manage assigned operating systems and area of assigned responsibility</li><li>Ensure collaboration between kitchen and front of house operations</li><li>Represent Cooper’s Hawk Winery &amp; Restaurants brand and values to create a respectful, positive and professional work environment</li><li>Manage people by:<ul><li>Participating in hourly kitchen team member hiring</li><li>Reviewing schedules in a timely manner</li><li>Developing and retaining Kitchen Managers and Team Members</li><li>Doing side by sides with hourly team members</li></ul></li><li>Lead Community meetings and coaches Managers</li><li>Oversee kitchen training, food execution, menu roll-outs and system initiatives</li><li>Conduct line checks, create prep lists and oversee supply ordering and inventory management</li><li>Be accountable for depth of knowledge in food preparation and quality</li><li>Assist Executive Kitchen Manager with weekly inventory procedures when needed</li><li>Be responsible for maximizing financial and operational results</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>2-3 years of management experience in a full-service restaurant environment. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

179 Hospitality / Food Services Jobs in Illinois