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What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY:   The Director of Career Services is responsible for managing all aspects of the Career Services, including student success, graduate outcome plans in relation to the target goals set, the development of strong relationships between employers, graduates, and university departments, marketing graduates to national, regional and local firms, and overseeing all Career Services programs and services offered to students, graduates, and alumni. Technical knowledge of the specific area of assignment may also be required. KEY JOB ELEMENTS: <ul><li>Meet annual goals for college in employment for graduates as designated by South University; comply with all South University and Career Services policies. </li><li>Markets the university’s Career Services program and its graduates for existing employer relationships and developing new employer relationships.&nbsp;</li><li>Work closely with the University Director of Career Services, Program Directors, Deans of Student Affairs, and Campus Presidents/Directors to ensure desirable outcomes are reached for graduates. </li><li>Planning, supervision, and assistance in delivering career programs and workshops (self-assessment, resume writing, interviewing, salary/benefits negotiation, job search strategies) designed to prepare students for the job market.&nbsp;</li><li>Provide individual career guidance for students and graduates seeking jobs.</li><li>Ensure data collection and entry are timely and accurate; maintain graduate files per South University policy.&nbsp;</li><li>Manage service operations to ensure key constituents (students, graduates, alumni, and employers) receive quality services and support. </li><li>Work with the Deans of Student Affairs to provide recruiting activities for remote campuses.</li><li>Oversee the Alumni Association with the Student Affairs Department.&nbsp;</li><li>Other duties as assigned along with the Dean of Student Affairs.</li></ul>REQUIREMENTS: <ul><li>Bachelor’s Degree required; Master’s degree in a related field preferred. </li><li>Five or more years of solid management experience and/or career counseling experience in a corporate or academic setting. </li><li>Knowledge of the career decision-making and placement process. </li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with a range of populations </li><li>Persuasive sales techniques over the phone.</li><li>Interact effectively as a team member and work collaboratively across all departments.&nbsp;</li></ul>ENVIRONMENT:  The environment is dynamic and goal-oriented, requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public. A caring and self-directed nature is essential. Must possess a desire and ability to study, practice, and obtain additional knowledge and skills on an ongoing basis to remain well-versed in financial aid program offerings, policies, and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies. The position works extensively with admissions and enrollment team department personnel. Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems, and private businesses. The duties and characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, via video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.&nbsp;South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Required Education Bachelor’s Degree</li></ul>

South University

Director of Career Services

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage SUMMARY:&nbsp;This position is responsible for all campus-based military and veteran new student recruitment and retention. The Director provides vision, leadership, strategic direction and support to each South University Campus leading to the enrollment of new military and veteran students. Works directly with each Campus Director/DOAAO, Outreach Director and Admissions Team to exceed budgeted campus enrollment of military and veteran new students. Supports and models the South University Mission, Vision and Core Values. KEY JOB ELEMENTS:1. Recruitment:<ul><li>Partner with each campuses Admissions team and others to learn the recruitment process and ensure goals and strategies align with the overall recruitment targets.</li><li>Develop and implement strategies to reach out to military veterans and active-duty service members and their families.</li><li>Organize and participate in recruitment events, job fairs, and informational sessions.</li></ul>2. Liaison with Military and Veteran Organizations:<ul><li>Build and maintain relationships with military and veteran organizations in all campus communities to facilitate collaboration and referral of prospective students.</li><li>Stay updated on military benefits and educational programs to provide accurate information.</li></ul>3. Outreach:<ul><li>Develop workshops and processes tailored to the needs of veteran students, such as transition assistance, academic advising, and career planning.</li><li>Collaborate with community partners to expand South University’s engagement with military and veteran-friendly organizations.</li></ul>4. Other duties as assigned. &nbsp;REQUIREMENTS:<ul><li>Bachelor’s degree required, Master’s degree preferred</li><li>Minimum of five years of increasingly successful experience in military and veteran student recruitment</li><li>Demonstrated experience as a member of a high performing recruitment team</li><li>Master’s degree preferred</li><li>Good general business knowledge and ability to effectively supervise and lead a staff of professionals with or without reporting lines</li></ul><ul><li>Excellent written and verbal communication skills</li><li>Strong interpersonal skills on both an individual and group basis</li><li>Effective problem resolution skills.</li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or campus, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Travel % 80</li><li> Telecommute % 100</li><li> Required Education Bachelor’s Degree</li></ul>

Director for Military & Veteran Student Recruitment

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp;Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.South University, the right direction for a brighter future.Benefits:*Medical*Dental*Vision FSA/HSATuition Assistant Program Long/Short Term DisabilityLife InsuranceEmployee Assistance Program401K Match&nbsp;Generous Paid Time Off12 Paid Holidays* includes domestic partner coverageSUMMARY:&nbsp; The Program Director is a member of the faculty (rank commensurate with experience) who also holds an administrative appointment related to managing a specific program or programs on the assigned campus.&nbsp; Responsibilities include classroom instruction, day-to-day program operations, assisting students toward successful term-by-term progression and graduation.&nbsp; &nbsp;The Program Director will partner with Campus leadership and the admissions, academic support, and financial aid staff to generate a prospective student pool, partnering with the College Dean, Campus Director and Dean of Academic Affairs and Operations to maintain program viability, and staffing the classroom with instructors who support the Mission of South University and provide a high-quality learning experience for the student.&nbsp;The Program Director engages in professional associations, businesses, and the local community as necessary to promote the visibility and stature of the program. The Program Director abides by the mandates set by South University Board of Trustees, the Chancellor, the College Dean, the Vice Chancellor of Academic Affairs, the Campus Director and Dean of Academic Affairs and Operations, and the Campus Executive Committee.&nbsp; This position is campus based.KEY JOB ELEMENTS:<ul><li>Perform instructional duties as assigned, as outlined in the Faculty job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook. </li><li>Select, train, develop, manage, and lead regular and adjunct faculty according to the guidelines provided by the Campus Dean of Academic Affairs and Operations, the Department Chair and in accordance with the policies and procedures of the University/Campus. </li><li>Effectively administer and grow the assigned academic program. This includes responsibility for budget, strategic planning, assessment of program outcomes, curriculum development, student registration/advisement, community relations and campus relations. </li><li>Support college programs designed to achieve student completion rates as outlined in the strategic plan. </li><li>Collaborate with other Academic Program Directors within the assigned campus and across campuses within the department on: scheduling, sharing faculty, and other. </li><li>Form the Program Advisory Committee and ensure that it meets at least twice a year </li><li>Arrange for faculty development opportunities and maintain records. </li><li>Other responsibilities as determined by the College Dean, Campus Dean of Academic Affairs and Operations and the Department Chair (for academic matters).</li></ul>REQUIREMENTS:<ul><li>A minimum of two years of successful performance in a full-time university-level teaching role and prior management experience in higher education or in another organization within the program director’s discipline.&nbsp;</li><li>A terminal degree in Nursing is required -&nbsp;PhD or DNP</li><li>Nurse Practitioner licensure is required.</li><li>Online teaching experience is a plus.&nbsp;</li><li>Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations.&nbsp;</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.&nbsp;</li><li>Ability to effectively present information to faculty, academic and campus leaders, university leaders, and public groups.&nbsp;</li><li>Experience with computerized administrative systems. Proficient with the use of standard office applications on personal computers.&nbsp;</li><li>Other requirements specific to the discipline.&nbsp;</li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp;&nbsp;While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Telecommute % 0</li><li> Required Education Doctorate</li></ul>

Program Director - Graduate Nursing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As the Vice President of Global Marketing Enablement, you will play a critical role with our global network of marketers in continuing to scale Amex Marketing U – our unique Learning &amp; Development program for marketers – and managing overall risk of the American Express brand globally through our Brand Management and influencer vetting functions.This role requires effective collaboration with business partners, particularly among marketing organizations and leaders across the enterprise, as well as with CEG, CA&amp;C, BU partners and markets globally. Additionally, the effective candidate will be able to lead through ambiguity, coach effectively, and inspire followership within a matrixed organization.The VP will have three direct reports and will oversee a team of marketers globally responsible for delivering best-in-class tools, resources, and programs for our global marketing community across the Enterprise.Key Responsibilities Include:<ul><li>Ongoing development and management of Amex Marketing U, a multi-modality Learning &amp; Development platform consisting of live global events, smaller workshops, creation and socialization of asynchronous training, bi-monthly global eNewsletter, and tracking learner performance. </li><li>Continued evolution of global Brand Management function and associated governance processes, including brand management resources, ongoing process monitoring and tracking, digital capabilities and brand consultation.</li><li>Lead out Global Influencer and Speaker strategy, in collaboration with CA&amp;C and CEG, to continue to evolve and grow the process and strategic opportunities. This includes close partnership with GCO and Privacy, main point of contact for agency management, weekly executive steer co meetings, and managing critical milestones for the ongoing launches of the team.</li></ul><ul><li>Facilitation and execution of the Enterprise Marketing Council in coordination with the CMO office – a bi-monthly forum with the key leaders across Marketing teams globally. </li></ul>Minimum Qualifications: <ul><li>Strategic, big-picture thinker with strong business acumen and high degree of creativity in identifying opportunities for innovation and efficiencies</li><li>Ability to influence without authority at all levels and demonstrated track record for driving results and transformation</li><li>Proven relationship-builder with strong consultative and collaborative skills to devise solutions to complex business challenges</li><li>Passion for marketing discipline and eye for industry innovation and understanding and experience in marketing ecosystem.</li><li>Experience in broad-scale change management with an operational focus; deep knowledge of brand governance, brand expression, and tone of voice</li><li>Strong internal partner management skills with proven ability to influence &amp; negotiate across band levels</li><li>A dynamic and committed people leader with proven track record of building impactful teams and cultures</li><li>Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required</li><li>Exceptional oral and written communications skills</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa&nbsp;sponsorship&nbsp;for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Vice President, Global Marketing Enablement & Transformation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business Unit/Role Specific InfoThe Global Risk &amp; Compliance Organization (GRC) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.Role Overview:The Enterprise Risk Management (ERM) &amp; Strategic Initiatives team within ERM&amp;RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities including but not limited to risk identification, owning the risk appetite framework and independent oversight principles, supporting the aggregate risk assessment for the Company, and leading key projects that deliver on the strategic priorities of the Head of Enterprise Risk Management and Risk Oversight.In this role, the candidate is expected to lead two important functions within ERM&amp;RO: (1) New Product Approval (NPA) governance and risk management – ensuring that our product launches are compliant to risk and regulatory expectations and that our brand and customers are protected; (2) the Control and Compliance Program - that encourage prudent risk-taking behavior and reinforce long-term risk management objectives.Key Responsibilities:&nbsp;<ul><li>Lead the governance and risk management of the New Product Approval (NPA) process, ensuring compliance with OCC Bulletin 2017-44.</li><li>Enforce the approval framework for all new product initiatives, ensuring proper documentation, risk assessments, and monitoring mechanisms are in place.</li><li>Collaborate with senior executives to ensure all risk acceptance decisions are well-documented, justified, and approved at the appropriate levels of authority.</li><li>Lead the development of Control and Compliance frameworks that encourage prudent risk-taking behavior and reinforce long-term risk management objectives.</li><li>Design metrics that reflect both financial and non-financial risk performance across different risk areas.&nbsp;</li><li>Establish and manage the Risk Acceptance/Memo Program to formalize the process of accepting risks.</li><li>Lead cross-functional teams to assess risks across the organization and facilitate discussions on risk acceptance, new product risks, and compensation incentives with business leaders.</li><li>Drive continuous improvement of risk governance processes, ensuring alignment with regulatory expectations and industry best practices.</li><li>Produce regular reports to the Executive Committees, highlighting key risks, governance decisions, and program outcomes.</li></ul>Qualifications:<ul><li>Advanced degree in Finance, Risk Management, or related field; Master’s degree or MBA preferred.</li><li>Minimum of 5-7 years of risk management experience or related disciplines, specific experience in Enterprise Risk Management, Product Governance, Risk Acceptances, or Control and Compliance is a plus.</li><li>Strong understanding of financial markets, products, and regulatory requirements impacting risk management.</li><li>Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies.</li><li>Excellent written &amp; verbal communication, presentation, and stakeholder management skills.</li><li>Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams</li><li>Ability and comfort in working in a newly formed risk management areas of focus under ambiguity; and changing landscape of prioritization</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Director of Capabilities, Tech and Product Strategy to lead the development, enhancement, and implementation of technology, capabilities, and product strategies within the Global Risk and Compliance organization. This role focuses on driving operational risk transformation by aligning business needs with technological solutions, ensuring scalability, regulatory compliance, and innovation. The Director will collaborate closely with stakeholders across risk, compliance, and IT to deliver effective tools and systems that enhance the risk management framework.Responsibilities: <ul><li>Lead the&nbsp;strategic development of risk and compliance technology capabilities that support the operational risk management framework, including risk identification, monitoring, reporting, and control.</li><li>Oversee the&nbsp;design and implementation of product strategies that enhance operational risk systems, working closely with business units to ensure alignment with risk transformation goals.</li><li>Manage and prioritize a&nbsp;portfolio of technology initiatives that improve risk data management, workflow automation, and regulatory compliance tools.</li><li>Collaborate with global risk leaders, compliance teams, and technology stakeholders to&nbsp;identify emerging risks and build innovative solutions that address these risks effectively.</li><li>Drive the&nbsp;adoption of advanced technologies such as AI, machine learning, and data analytics within operational risk management processes.</li><li>Ensure that the risk and compliance technology solutions&nbsp;meet regulatory standards and are adaptable to evolving global regulatory environments.</li><li>Lead cross-functional teams to&nbsp;implement large-scale risk transformation projects, ensuring on-time and within-budget delivery.</li><li>Monitor and improve&nbsp;end-to-end risk capabilities through continuous evaluation of systems, tools, and processes, ensuring they are effective in mitigating risks.</li><li>Ensure seamless&nbsp;integration of risk management systems across the organization, enabling comprehensive risk reporting and insights for senior management.</li><li>Provide&nbsp;thought leadership in risk and compliance capabilities, keeping up with industry trends, innovations, and best practices to drive continuous improvement.</li></ul>Requirements:<ul><li>7-10 years of experience in operational risk management, compliance, or risk technology, with a proven track record of leading capabilities and product strategy initiatives.</li><li>Experience in&nbsp;managing risk transformation projects, particularly in building and implementing large-scale technology platforms.</li><li>Demonstrated expertise in&nbsp;developing product and technology roadmaps, with a focus on operational risk, compliance, and regulatory requirements.</li><li>Understanding of&nbsp;global risk management frameworks, and familiarity with financial industry regulations, including Basel, SOX, and CCAR.</li><li>Proven ability to drive&nbsp;technological innovation in risk and compliance, with hands-on experience using AI, machine learning, and advanced analytics.</li><li>Experience in managing cross-functional teams and working with senior stakeholders to&nbsp;align technology and business strategies in risk management.</li><li>Strong analytical and problem-solving skills, with the ability to assess complex risk environments and deliver effective solutions.</li><li>Excellent communication and leadership skills, with the ability to lead diverse teams and present risk management solutions to senior leadership.</li><li>A bachelor’s degree in&nbsp;Risk Management, Business, Technology, or related field is required</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Operations Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We are seeking an experienced and strategic Vice President of Governance to lead and manage governance activities within the second line of defense for the Compliance Risk Management framework at American Express, a leading financial services institution. This individual will be responsible for ensuring that our governance framework is robust, aligned with regulatory requirements, and effectively manages compliance risks across our firm, including credit cards and deposit services.As a key leader in the compliance organization, the Vice President will work closely with senior management, business units, and other risk functions to provide oversight, challenge, and guidance, ensuring that regulatory compliance and risk management processes are embedded in the organization’s operations.Key Responsibilities:•&nbsp;Governance Leadership: Develop and maintain a comprehensive governance framework for compliance risk management within the second line of defense. Ensure that governance structures, policies, and procedures are aligned with regulatory requirements, best practices, and company objectives.•&nbsp;Policy and Procedure Management: Oversee the development, review, and approval of compliance-related policies and procedures, ensuring they meet regulatory expectations and are effectively communicated and implemented across the organization.•&nbsp;Compliance Risk Oversight: Lead and establish the governance standards of oversight and monitoring of compliance risk management activities, including the implementation of the Compliance Risk Management Framework, quality assurance, risk appetite statements, and regulatory requirements (e.g., UDAP, AML, Fair Lending).•&nbsp;Effective Challenge and Accountability: Serve as an effective challenge to the second and first line of defense by reviewing, assessing, and challenging their risk management practices. Hold business units and 2nd line risk officers accountable for compliance with internal standards, policies, procedures and regulatory obligations to meet the compliance risk management program standards.•&nbsp;Regulatory Readiness and Risk Mitigation: Coordinate with internal stakeholders during regulatory exams, audits, and inquiries, ensuring that the governance framework and compliance controls are presented effectively. Manage relationships with key regulatory bodies including demonstrative excellent communication skills to deliver said messages.•&nbsp;Compliance Risk Reporting: Ensure accurate and timely reporting of compliance risks, control effectiveness, and governance activities to senior management, the Board, and relevant committees. Provide insights and analysis on trends and emerging risks.•&nbsp;Learning and Development: Collaborate with other compliance and risk teams to design and implement training and staffing programs that enhance governance, compliance, and risk management awareness across the organization•&nbsp;Team Leadership: Manage and develop a team of governance professionals, providing strategic direction, performance management, and professional development opportunities. Promote a culture of integrity, collaboration, and continuous improvement.Qualifications:&nbsp;&nbsp;&nbsp; Education: Bachelor’s and/or Master’s degree in finance, law, business, or a related field. Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.&nbsp;&nbsp;&nbsp; Experience:•&nbsp;Minimum +12 years of experience in compliance, governance, or risk management within a financial services institution, preferably within a bank.•&nbsp;Deep understanding of the regulatory environment and industry best practices, especially as it pertains to consumer compliance (e.g., UDAP, AML, BSA, Fair Lending).•&nbsp;Demonstrated experience in leading governance functions within the second line of defense within a financial services institution, preferably within a bank.•&nbsp;Strong experience interacting with regulatory agencies and managing regulatory exams.•&nbsp;Experience with data analytics and risk management practices. &nbsp;&nbsp;&nbsp; Skills and Competencies:•&nbsp;Excellent understanding of compliance risk management frameworks and the three lines of defense model.•&nbsp;Professional experience in handling policy governance objectives.•&nbsp;Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.•&nbsp;Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.•&nbsp;Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.•&nbsp;Ability to both work independently and collaboratively with team-members and to navigate a complex organization •&nbsp;Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.•&nbsp;Experience in delivering high quality work products, reflecting attention to detail. •&nbsp;Must be a self-starter flexible, innovative, and adaptive •&nbsp;Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly. Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Governance and Risk Management – Compliance Risk Management Program

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Government Affairs group within the General Counsel’s Organization seeks a Vice President (VP), U.S. Regulatory Relations – Reporting and Quality Assurance.&nbsp; As the principal intermediary between American Express and the supervisory personnel of its federal banking regulators, the U.S. Regulatory Relations (USRR) team plays a critical strategic role driving a cohesive approach to supervision, including by identifying focus areas of the regulators across engagements and preparing company leadership for interactions with supervisory personnel. The Reporting and Quality Assurance team within USRR is responsible for reporting on regulatory matters to a range of critical stakeholders, including senior company leadership, as well as quality assurance testing to ensure adherence to performance standards in supervisory engagements.&nbsp;As head of the Reporting and Quality Assurance team, the successful candidate will play a central role in cascading awareness of regulatory developments and focus areas through a steady stream of reporting on supervisory activity and trends.&nbsp; To gather critical information and insights, this individual will collaborate closely with colleagues from USRR who directly support regulatory engagements, as well as the Regulatory Exam Lifecycle Management (RELM) team within Global Risk &amp; Compliance and the Internal Audit Group (IAG). &nbsp;This individual will also oversee regular quality assurance testing and reporting across USRR and RELM engagements. Special projects, including process optimization initiatives, will provide additional growth opportunities.&nbsp; Responsibilities&nbsp;<ul><li>Lead development of a range of reporting products for key internal and external constituencies including senior executives, the Boards of Directors of American Express (AXP) and American Express National Bank (AENB), a high volume of management representatives who support regulatory engagements, and supervisory personnel.&nbsp; </li><li>Review reporting source data for quality and completeness. Collaborate with colleagues from USRR, RELM and IAG to drive process enhancements to ensure data quality.</li><li>&nbsp;Oversee monthly quality assurance testing to assess and drive adherence to performance standards in addressing regulatory inquiries and maintaining an internal repository of information about regulatory engagements and remediation of regulatory findings. Deliver quality assurance testing results, including through quarterly presentations to a governance forum comprised of multiple senior executives. </li><li>Collaborate across teams to develop and manage automated solutions for efficient reporting operations and data visualization. Partner with data source system owners to drive system enhancements as needed. </li><li>Oversee maintenance and updates of supervisory reporting and records repositories, including the USRR website.&nbsp;Understand requirements and collaborate with Technology to design and implement solutions.&nbsp;</li><li>Working in collaboration with colleagues in USRR and RELM, support governance and operations including procedures management, PRSA testing and certification, template creation, training, etc. &nbsp;</li></ul>Required Qualifications<ul><li>7+ years of relevant experience &nbsp;&nbsp;</li><li>Prior regulatory reporting or comparable reporting experience strongly preferred</li><li>Advanced Excel, PowerPoint and data visualization skills (e.g., Tableau)</li><li>Excellent analytical skills, including keen attention to detail and ability to synthesize broader context and trends</li><li>Excellent communication skills, including an ability to distill complex matters effectively</li><li>Proficiency preparing comprehensive and effective presentation materials, including an ability to present detailed data in a manner&nbsp;suitable for senior audiences </li><li>Excellent organizational and project management skills&nbsp;</li><li>Ability to work well under pressure and in a fast-paced matrixed environment&nbsp;and to manage multiple deliverables simultaneously, operating with a sense of urgency as needed</li><li>Strong leadership and interpersonal skills, including ability to maintain collaborative working relationships and drive coordination and results across teams&nbsp;</li><li>Self-motivation with a high degree of personal accountability and commitment&nbsp;</li><li>Demonstrated ability to operate independently and escalate issues appropriately&nbsp;</li><li>Bachelor's degree required; relevant advanced degree preferred&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, U.S. Regulatory Relations – Reporting and Quality Assurance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Position Summary:This position enhances the company’s ability to mitigate risks by supporting detailed investigations into fraud and offenses targeting American Express products, services, and systems.The incumbent works closely with business partners, law enforcement, and government agencies on global fraud prevention initiatives and identifying worldwide threats that could impact the company.Additionally, this role provides regional oversight for security operations, developing and implementing physical security programs, and crisis management procedures across multiple facilities.The incumbent is responsible for ensuring the safety of personnel, company assets, data, and facilities, and leading the crisis management program to safeguard the company’s interests in the region.Responsibilities:·Communicate with counterparts outside of own workgroup, to ensure that practices and policies are aligned and consistent·Work with internal groups to help American Express minimize risk and exposure to fraud (e.g., assess risk, identify security weaknesses, close gaps)·Collaborate on fraud investigations with counterparts at other organizations ·Work with law enforcement on fraud prevention initiatives (e.g., deliver fraud awareness training)·Develop investigative policies and procedures ·Assist with forensic examination of plastic cards, paper documents, and equipment (e.g., computers, hard drives, skimming devices)·Collect intelligence about criminal networks or organized groups that commit financial crimes·Study data to uncover patterns, trends and evidence of inter-related events or crimes·May assist with or oversee internal investigations, including claims of violence in the workplace, sexual harassment, theft, vandalism and injury ·Communicate with business leaders about their security-related business needs ·Develop and implement security programs and procedures region-wide·Conduct or supervise security audits for facilities ·Recommend security equipment and systems for new and existing facilities·Oversee physical security operations (e.g., facility access, security rounds, monitoring and maintaining alarm and surveillance equipment) ·Some incumbents are Crisis Response Team members or regional team leaders. CRT leaders oversee regional implementation of the crisis management program. This includes shaping program procedures, monitoring security-related intelligence, assessing potential threats to persons and facilities and assisting personnel in emergency situations. ·Some incumbents may communicate and coordinate with local Global Security managers and directors in the development and implementation of region wide security programs and procedures.·Some incumbents provide guidance and support to local Global Security managers and directors on all aspects of the Security Services mission.·Supervise and mentor direct reports·Plan and monitor expenditures within a budget·Required to be on call 24 hours a dayQualifications:·Previous job experience is required.·Candidates should have 3+ years minimum combined experience in one or more of the following: investigations, data management, security management, crisis management, physical security system design, application development lifecycle, SQL and/or scripting programming, and people leadership.·Professional certification in security management or investigations is a plus.·Bachelor’s or other 4-year degree may be required. Preferred fields of study include business, computer science, criminal justice, and social sciences.·International staff must be able to converse, read, and write in English.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Technical Director - Investigation Support & Security Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Director of Consumer Practices Compliance is responsible for leading a team within the Consumer Practices (UDAAP) Program for American Express National Bank (“Bank”).This position will drive day-to-day compliance activities that focus on the execution of UDAAP related risk assessments; the preparation, reporting and communication of testing findings to management and compliance committees; and demonstrating credible challenge on potential consumer practices risk.How will you make an impact in this role?<ul><li>Ensure an effective Consumer Practices (UDAAP) Risk Management Program for American Express National Bank (“Bank”) that is appropriate for the size and complexity of the business.</li><li>Collaborate with Compliance Officers on corrective action or remediation plans for identified compliance weaknesses and monitor the status of the remediation plans.</li><li>Liaise with regulatory agencies, as required, during examinations of Consumer Practices Programs, including preparing responses to examination- or supervisory-related requests.</li><li>Proactively identify risks and emerging issues applicable to ongoing and proposed business activities.</li><li>Work closely with colleagues in the General Counsel’s Organization to communicate the requirements of pertinent federal and state and regulations, as well as significant industry trends.</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree or equivalent experience required.</li><li>Regulatory knowledge/experience identifying customer harm and evaluating UDAAP risk.</li><li>Sound experience in managing activity in compliance, banking, regulatory examination or audit. </li><li>Prior regulatory experience such as having worked at a regulatory agency or working directly with regulators by driving regulatory exam management specifically with a deep regulatory knowledge of all Consumer Practices related regulations and requirements.</li><li>Knowledge of all regulatory bodies that influence bank policies for Consumer Practices within the United States.</li><li>Ability to manage multiple projects and get results while working with ambiguity and adapt easily to change.</li><li>Strong collaborative skills and experience leading and working in a matrixed and agile environment with cross-functional teams</li><li>Excellent verbal and written communication skills, including ability to persuade and influence</li><li>Strong leadership, analytical, and organizational skills; ability to lead and inspire others through continuous coaching, feedback, recognition and encouragement</li></ul>Preferred Qualifications<ul><li>Certified Regulatory Compliance Manager (CRCM) Certification preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

369 Leadership / Executive Board Jobs