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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Advanced Technician - Hyundai Savannah

Master Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Who Would I Interact With?</h2> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h2> What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Advanced Tech

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor - Paid Training

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As an Experienced Service Advisor, you'll join a nationwide team servicing 20,000 cars daily and fostering customer loyalty. Using your communication skills and automotive knowledge, you'll leverage cutting-edge technology to identify selling opportunities and keep drivers safe. In our state-of-the-art service departments, you'll bridge the gap between Service Technicians and customers, actively engaging in the service lane. AutoNation relies on you to explain Service Technician recommendations clearly and suggest up-sell opportunities to ensure vehicle safety.<h3>Daily Responsibilities</h3><ul><li>Appointment Management: Set, confirm, and prepare for customer appointments.</li><li>Sales Goals: Meet or exceed targeted sales goals and customer satisfaction index.</li><li>Customer Interaction: Greet customers warmly upon arrival.</li><li>Vehicle Assessment: Determine vehicle needs through customer information, walk-arounds, inspections, and test drives.</li><li>Consultative Selling: Assist customers in planning for ongoing vehicle maintenance.</li><li>Repair Orders: Produce transparent repair orders, including cost and time estimates.</li><li>Communication: Maintain frequent communication with technicians and parts associates.</li><li>Customer Follow-Up: Update customers on their vehicle status.</li><li>Satisfaction Assurance: Follow up with customers to ensure satisfaction.</li><li>Product Knowledge: Gain superior product knowledge to assist customers effectively.</li><li>Exceptional Experience: Provide an exceptional customer experience to drive loyalty.</li></ul><h3>Job Requirements</h3><ul><li>Education: High school diploma or equivalent.</li><li>Customer Experience: Proven ability to deliver an exceptional customer experience.</li><li>Goal Achievement: Ability to set and achieve targeted goals.</li><li>Sales Experience: Prior sales experience is preferred but not required.</li><li>Skills: Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Follow-Up: Willingness to follow up with customers.</li><li>Technology: Experience and desire to work with technology.</li><li>Driver’s License: Valid in-state driver’s license and an acceptable, safe driving record.</li></ul><h3>Keywords</h3><ul><li>Car Manufacturers: Toyota, Ford, Honda, Chevrolet, BMW, Mercedes-Benz, Audi, Volkswagen, Nissan, Hyundai, Kia, Subaru, Mazda, Mitsubishi, Lexus, Infiniti, Acura, Tesla, Volvo, Jaguar, Land Rover, Porsche, Ferrari, Lamborghini, Maserati, Alfa Romeo, Fiat, Peugeot, Citroën, Renault, Bugatti, Rolls-Royce, Bentley, Aston Martin, McLaren, Mini, Saab, Skoda, SEAT, Opel, Vauxhall, Dacia, Lada, Geely, BYD, Great Wall, Chery, Tata, Mahindra, Proton, Perodua, SsangYong, Genesis, Daewoo, Holden, Isuzu, Suzuki, Daihatsu, Hino, Scania, MAN, Iveco, Foton, Dongfeng, FAW, GAC, Roewe, Nio, Xpeng, Rivian, Lucid Motors, Fisker, Polestar, Koenigsegg, Pagani, Rimac, Spyker, TVR, and more.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Entry Level Technician

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Project Management OfficeAll Locations: 300 Ocean Avenue – ReverePosition Summary: Reporting directly to the Director of Strategy, Transformation, and Innovation, you’ll play a pivotal role in reimagining the way care is delivered and experienced by leading complex initiatives across the organization within our four core services: assessment, strategy, implementation, and evaluation.Who we areNeighborHealth, formerly East Boston Neighborhood Health Center, is one of the nation’s largest Federally Qualified Health Centers (FQHCs) and the largest community-based primary care health system in Massachusetts and serves over 120,000 people. NeighborHealth has the 4th busiest Emergency Department in the state of Massachusetts, operates the first and only behavioral health urgent care co-located with their Emergency Department, and is recognized by the Health Resources and Services Administration (HRSA) as a National Quality Leader.Since 1970, NeighborHealth has worked with our neighbors to deliver high-quality health care that is compassionate, people-centric, culturally appropriate, and open to all. We believe that care is better in community. With outpatient services ranging from pediatrics to emergency to care for older adults, we engage the whole person across their lifespan, both as patients and as part of a vibrant and complex social fabric. We don’t just serve the community: we belong to it.Our core values are the traits that shape how we interact with each other, with our communities, and with our patients.<ul><li>Compassion. We lead with heart. We care deeply—about our patients, our community, each other, and the work we do to stand up for health equity. Every patient, every encounter&nbsp;is an opportunity to show empathy and make a meaningful impact.</li><li>Diversity. We embrace what makes us unique because our differences make us stronger. Like threads in a tapestry, our unique experiences, cultures, and perspectives are interwoven into the fabric of our community, creating something vibrant, resilient, and truly extraordinary.</li><li>Innovation. We push boundaries because progress doesn’t happen by staying still. Change can be hard, but it’s how we grow. When we embrace curiosity, stay flexible, and are open to the “what ifs,” we create new solutions and raise the bar for care—because our patients deserve bold ideas and better solutions.&nbsp;</li><li>Respect. We see people. Our neighbors and patients deserve to feel valued, heard, and uplifted. We honor every voice and treat everyone with the dignity they deserve, building real connections that strengthen our community.&nbsp;</li><li>Teamwork. We’re better together. Collaboration helps us break barriers and go further for our patients and our community. We show up for each other, share the load, and celebrate every win—big or small—because we’re all in this together.</li></ul>Learn more about our organization on our website.Who We’re Looking ForAre you ready to make a real difference in healthcare? We’re looking for someone passionate about improving systems, creating impactful strategies, and driving meaningful change for individuals and communities. If you’re excited about using your skills to transform healthcare, we’d love for you to join our team as a SeniorStrategy Implementation Manager!We’re committed to equity and building a diverse team that reflects the communities we serve. If you thrive on collaboration, love learning, and see challenges as opportunities to grow, we encourage you to apply. Together, we can create a better, more inclusive future in healthcare.What You’ll DoReporting directly to the Director of Strategy, Transformation, and Innovation, you’ll play a pivotal role in reimagining the way care is delivered and experienced by leading complex initiatives across the organization within our four core services: assessment, strategy, implementation, and evaluation. Here’s what you’ll do:<ul><li>Craft Transformative Strategies: Partner with cross-functional teams to design cutting-edge solutions addressing healthcare challenges, from employee wellness to operational efficiency.</li><li>Lead Change Initiatives: Champion organizational transformation by aligning processes, tools, and teams with the latest industry innovations.</li><li>Analyze &amp; Innovate: Dive into data to uncover insights, identify trends, and develop actionable strategies that improve health outcomes and reduce costs.</li><li>Foster Collaboration: Build bridges between clinical, operational, and administrative leaders to ensure seamless execution of initiatives.</li><li>Develop Communication Plans: Design and execute comprehensive communication strategies to align relevant parties, promote transparency, and ensure buy-in for key initiatives.</li><li>Conduct Relevant Party Analysis: Identify relevant parties, assess their needs, and develop tailored engagement strategies to foster collaboration and address concerns proactively.</li><li>Measure Success: Define key performance indicators and track the impact of initiatives, continuously refining approaches to maximize value and sustainability.</li></ul>What You'll BringWe’re looking for innovators who combine strategic vision with a hands-on approach. You’ll thrive in this role if you have:<ul><li>Experience<ul><li>5+ years in in health care delivery, policy, and/or administration or adjacent field.</li><li>1 – 3 years of strategy consulting experience required</li><li>A background in clinical settings is a plus!</li></ul></li><li>Skills<ul><li>Excellent communication skills, such as persuasive storytelling, to build a case for change and turn complex problems into clear, actionable recommendations.</li><li>Sharp analytical thinking to break down both quantitative and qualitative data and uncover insights that drive decisions.</li><li>Strong people skills to balance different perspectives while building momentum for change.</li><li>Independence and teamwork skills to thrive in dynamic, matrixed environments.</li><li>Great at juggling priorities, keeping projects on track, and meeting deadlines with ease.</li></ul></li><li>Mindset<ul><li>A can-do attitude and readiness to take ownership of every aspect of a project.</li><li>A passion for innovation, a collaborative spirit, and the confidence and flexibility to navigate complex challenges.</li></ul></li></ul>Why you should join usAt NeighborHealth, we’re not just shaping the future of healthcare — we’re redefining it. When you join our team, you’ll be part of:<ul><li>A Purpose-Driven Mission: Every project you lead will have a direct impact on improving lives and communities.</li><li>A Culture of Innovation: We embrace bold ideas and encourage you to push boundaries.</li><li>Growth Opportunities: Continuous learning, leadership development, and career advancement are at the heart of what we offer.</li><li>A Collaborative Environment: Work with brilliant, passionate colleagues who share your commitment to excellence.</li></ul>If you’re excited to leverage your expertise to shape the future of healthcare, we’d love to hear from you! Apply today and be part of a team that’s making healthcare smarter, faster, and more equitable.Skillso Excellent communication skills, such aspersuasive storytelling, to build a case forchange and turn complex problems into clear,actionable recommendations.o Sharp analytical thinking to break down bothquantitative and qualitative data and uncoverinsights that drive decisions.o Strong people skills to balance differentperspectives while building momentum forchange.o Independence and teamwork skills to thrive indynamic, matrixed environments.o Great at juggling priorities, keeping projects ontrack, and meeting deadlines with ease.Mindseto A can-do attitude and readiness to takeownership of every aspect of a project.o A passion for innovation, a collaborative spirit,and the confidence and flexibility to navigatecomplex challenges.

Senior Strategy Implementation Manager

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: AdministrationAll Locations: 300 Ocean Avenue – ReverePosition Summary: The Director of Pharmacy Strategy &amp; Business development (Strategy &amp; Projects) will work on key pharmacy initiatives and support the pharmacy business lines including 340B, PACE, specialty pharmacy, mail order, and retail. The Director will play a critical role in producing data analysis and operational process creation, planning, and improvement. The ideal candidate will play a critical role in leading and supporting initiatives for NH pharmacy business in alignment with the organization’s goals: engaging key stakeholders, developing critical analyses to drive decision making, leading and advancing key pharmacy initiatives, and measuring impact. He/she/they will partner with Director of Pharmacy and work directly with the CEO and other senior leaders on a day-to-day basis. This role represents an ideal asset by providing counsel and support to executive leaders and leading priority projects.Essential Position Duties and Responsibilities&nbsp; Partner with the Executive team and Director of Pharmacy to ensure pharmacy operations run smoothly and meet targets across all pharmacy service lines (Specialty, 340B, PACE, Purchasing &amp; Supply Chain, Revenue Cycle, etc.) Manage and prioritize multiple projects simultaneously while outlining milestones, meeting key deadlines, and deliverables Collaborate with Pharmacy Finance to help set comprehensive goals for performance and growth and ensure the teams hit those goals In collaboration with Director of Pharmacy to develop forums and communications to link pharmacy leadership with both the broader organization and other community health center leadership Collect data across NH’s internal systems (clinical, operational, IT, HR, etc.) and conduct rigorous analysis to support decision-making Partner with IT teams to help create solutions that support operations’ analytics and workflow needs Establish and maintain Key Performance Indicators (KPIs) for all departments with special focus on NH section goals (e.g. quality, growth, efficiency) Evaluate performance by analyzing and interpreting data and metrics Develop plans for turnaround and improvement where needed, building support for the vision and managing stakeholders towards successful implementation Support executive team in identifying and pursuing expansion activities (capital projects, investments, acquisitions, alliances, etc.) Provide oversight of project management for the implementation of strategic projects, connecting work streams that might otherwise remain siloed Assist in the development and guidance of organizational initiatives aimed at closing health equity gaps&nbsp;Position Responsibilities: <ul><li>Help lead team development activities and promote teamwork and positive morale</li><li>Help build systems and processes to identify, hire, onboard and develop quality talent</li><li>Participate as a senior member of the operations team and help meet organizational objectives</li><li>Facilitate regular staff meetings with the team to disseminate organizational information and reviews performance against budget and plan objectives</li><li>Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with coworkers and other stakeholders, including the ability to communicate effectively and remain calm and courteous under pressure</li><li>Be a champion for NH / Pharmacy culture and norms with organizational, client, and on-site teams, ensuring it flows through in every interaction and process</li></ul>Supervisory Responsibilities Provide support for the NH Pharmacy team by modeling the organization's policies and applicable laws, and holding others to the same standards. Responsibilities include interviewing; hiring; helping to develop training materials; support in planning, assigning, and directing work; helping to address complaints and resolving problems. Must adhere to all of NH’s behavioral standards.(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.&nbsp; The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

Director, Pharmacy Strategy and Projects

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Senior Manager, Sponsorship Design Strategy– OnBrand, In-House AgencyThe Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.OnBrand – American Express’ In-House Creative agency – is on a journey of exciting expansion. Our ambition is to “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond.The Brand Design Strategy team is responsible for setting the vision for how the American Express brand is expressed across the enterprise, drawing upon the brand’s strategic principles, and ultimately building brand value. They are responsible for defining the Brand Identity for American Express and partnering with a myriad of stakeholders to translate the brand across channels, products, and experiences.The Senior Manager – Sponsorship Design Strategy will be responsible for leading the design strategy for Card Member facing sponsorship activation spaces. They will work in tandem with the Sponsorship Experiences team, leveraging design expertise to drive brand impact, balancing innovation with consistency, and igniting prospect consideration. They will also own the experiential guidelines for the enterprise, establishing a framework for how to interpret our global brand strategy into design principles to be applied across all global brand activations.Responsibilities:Sponsorship Activation Projects:<ul><li>Proactively work with internal partners across the sponsorship experiences landscape to track overall activation calendar and contribute to planning from a design lens</li><li>Collaborate with internal American Express teams and external agencies to optimize our brand experience, leveraging design as a catalyst to continuously bring the brand to life in new and memorable ways</li><li>Contribute to agency briefing process by establishing design principles, creative territories, and brand mandatories (e.g. logo usage, color/material palette) rooted in brand strategy and relevant insights</li><li>Provide hands-on design feedback throughout rounds of creative development, collaborating with internal stakeholder teams to ensure alignment and holistic execution guidance</li><li>Design direct on architecture, interior design, customer experience flow, furniture, fixtures, lighting, artwork, signage, and multi-sensory elements to ensure consistent brand impression</li><li>Evaluate brand presence and asset usage across experience via “brand mapping” to ensure consistent and valuable impression</li><li>Attend event/experience when possible to oversee load-in and develop key learnings on brand and design impact on engagement, identifying opportunities for future improvement</li><li>Contribute to retrospective documentation</li></ul>Guidelines Development &amp; Ownership:<ul><li>Develop, own, and refine enterprise activation brand toolkits and guidelines, working with key internal and external stakeholders to understand nuance of different marketing opportunities</li><li>Maintain internal and external perspective, evolving guidelines based on emerging needs, trend cycles, and brand strategy</li><li>Collaborate with Brand Management to ensure guidelines are actionable</li><li>Partner to host trainings with internal and external partners for consistent application</li></ul>Qualifications:<ul><li>6-8+ years of experience in marketing activation design, branded environments design, or similar discipline, with agency and/or corporate experience preferred.</li><li>Passionate, curious, and knowledgeable about great branded experiences</li><li>Strong sense of strategic design principles that drive consistency and impact</li><li>Understanding of physical space design and manifestation of brand through-the-line</li><li>Ability to craft and communicate a purposeful design narrative that drives feedback and the decision-making process</li><li>Ability to clearly communicate design strategies and solutions both verbally and visually to internal and external stakeholders with varying degrees of subject matter expertise</li><li>Experience influencing brand partnership and artist partner discussions, developing co-branded environments that balance brand attribution and appropriate flexibility for contextual relevance</li><li>Familiarity with space planning, furniture and fixtures, and material specifications</li><li>Familiarity with fundamentals of brand strategy and visual identity systems</li><li>Understanding of production processes including technical documentation, timelines, budgeting, and terminology</li><li>Understanding of cost analyses, risks, tradeoffs, and prioritization</li><li>Ability to manage multiple complex workstreams in various phases simultaneously, meeting budget and timeline expectations</li><li>Ability to work in a highly collaborative cross-functional environment, building relationships to influence decision-making and adjusting working style as required</li></ul>Requirements<ul><li>Ability to travel 25% of time </li><li>Bachelor’s degree in design, marketing, or similar</li><li>Case studies/portfolio demonstrating ability to lead marketing activation design initiatives and deliver best-in-class design solutions</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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