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<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<p>.</p><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Skilled Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Manager

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Retail&nbsp;Parts Stockperson receives and verifies incoming orders and ensures that they are stocked and recorded according to dealership standards.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Receive shipments and verify both the order and the quantities</li><li>Fill “will call” orders</li><li>Pick parts for counter salesmen</li><li>Maintain receiving and shipping records</li><li>Break out and organize shipments, ready for stocking</li><li>Assist in putting up stock</li><li>Assist in maintenance of bins and equipment</li><li>Assist in arrangement of department, including movement of bins as needed</li><li>Supervise returned parts and maintain separate storage area for such parts</li><li>Keep all bins, aisles and storage areas clean and clearly labeled</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Must meet Company's requirements for employment</li><li>Ability to read and comprehend instructions and information</li><li>One year of experience in a dealership position</li><li>Ability to interpret vendor catalogs</li><li>Ability to use parts department computer system and calculator</li><li>Excellent oral and in written communication skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Parts Stockperson-Retail

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>Working in our no-haggle sales environment, the F&amp;I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and insurance products for every customer, no matter what their situation.<p>.</p><h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options&nbsp;based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li><li>What are the requirements for the F&amp;I Manager?</li><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li><li>Why should I come work for AutoNation?</li><li>- You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><p>Compensation: $8,224 - $14,188 Monthly</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Finance Manager

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<p>.</p><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><p>The compensation range for this position is $22.00 to $25.00 per hour based on experience and education and also has a bonus component. </p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Entry Level Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>An Automotive Technician&nbsp;possess a general mechanical knowledge of all basic systems of a vehicle and the ability to follow direction of supervisors and/or service publications to perform work satisfactorily. &nbsp;<br><br>The compensation range for this position is $32 to $34.50 per flat rate hour based on experience and education and also has a bonus component.<p>.</p><h2>What are the day-to-day responsibilities?</h2><ul><li>Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership</li><li>Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards</li><li>Follow factory and dealership repair procedures when performing warranty work</li><li>Participate in service technician training programs</li><li>Become familiar with latest bulletins, service manuals and other service publications</li><li>Participate in all in-dealership service training activities</li><li>Attend manufacture sponsored service trainings</li><li>Record cause of failure and a description of work done accurately and clearly on all repair orders</li><li>Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information</li><li>Request parts from the parts department as necessary</li><li>Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work</li><li>Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Demonstrated customer service skills</li><li>Knowledge of all aspects of automotive repair and maintenance</li><li>Graduate of mechanical vocational trade school or equivalent experience&nbsp;</li><li>Ability to operate an automobile</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test Technical or trade school degree preferred</li></ul><p>-</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Automotive Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li><li>Accelerate Forward: Months 4+</li><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

eCommerce Sales Associate

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

SERVICE LOYALTY COORDINATOR

Company Description<br><br><strong>About Veolia North America</strong><br><br>A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<br><br>Job Description<br><br><strong>Pay Rate: </strong>$140000 to $180000 per year.<br><br><strong>BENEFITS </strong><br><br>Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.<br><br><strong>Position Purpose: </strong><br><br>Under general direction of the Project Manager, the Operations Supevisor provides guidance and management oversight to the day-to-day operations, maintenance, and repairs of the plant. The incumbent prioritizes and approves work service requests, coordinates maintenance and work related to the project. Ensures treatment processes operate in compliance with state and federal regulations and client quality requirements through monitoring and adjustment of plant's manual and computerized control systems. Orders chemicals and supplies needed at the facilities and coordinates their delivery. Provides directives to the shift leads to meet production targets. Ensures that the Shift leads and the Operators follow all safety instructions and use the required personal protective equipment (PPE) at all times. Supports the PM and assumes the duties of the PM on an as-needed basis. The incumbent must be available to fill-in for staff when needed and participates in an on-call after hours rotation system and must be available for after-hour support.<br><br>This position operates within a state certified plant environment (which is a requirement of our Contract) and is required to comply with all regulatory requirements including the Client's operating approval. The facility operates on a 24/7 basis.<br><br><strong>Primary Duties/Responsibilities: </strong><br><ul><li>Reports to the Project Manager and is required to act in this capacity on occasions.</li><li>This position has up to 16 operators under their direction.</li><li>Performs hands-on operational duties as well as supervisory duties and may require covering the duties of a Shift lead (e.g. board operation, rounds, etc).</li><li>May work with Maintenance to troubleshoot equipment and treatment processes.</li><li>Trains and/or assist in the training of Operators, OITs and assigned staff.</li><li>Responsible for the performance management of their crew members.</li><li>May serve as a liaison between Operations and other departments/contractors to complete special projects.</li><li>The Supervisor will perform, train, and direct the work of the shift leads and operators in the following areas:</li><li>Equipment and process control adjustments and isolation.</li><li>Interface with plant computer control system as necessary to perform operations and maintenance duties.</li><li>Monitor and perform visual inspection of mechanical/electrical equipment &amp; control systems.</li><li>Monitors chemical feed rates for adjustment as necessary.</li><li>Reviews documentation such as round sheets, log entries, and cleaning log sheets.</li><li>Reviews logbook, transfer sheets and maintenance activity report.</li><li>Review and submit written timesheets for employees under his/her their direction.</li><li>Establish and communicate to Shift leads Supervisors process control orders and closely monitors to ensure they are properly applied.</li><li>Monitors chemical quantities and reviews the chemical ordering process to ensure sufficient chemical quantities at all times.</li><li>Reviews staff scheduling to ensure sufficient coverage at all times.</li><li>Maintains good and safe working conditions.</li><li>Develop spreadsheets for tracking daily, weekly and monthly O&amp;M functions and data.</li><li>Produce written technical and administrative reports on daily, weekly and monthly progress of O&amp;M functions and detailed reviews and reporting of any issues that arise.</li><li>Ensure confined space entries are documented.</li><li>Oversee and assists with the LOTO program and safety policies pertaining to Operations.</li><li>Respond to or coordinate responses to system emergencies.</li><li>Schedules MF and RO cleanings.</li><li>Offer input and make recommendations regarding capital improvements, and facility efficiency improvements.</li><li>Contribute to the implementation and maintenance of the asset management system.</li><li>Ensure that all safety regulations and policies are adhered to by Operations staff.</li><li>Review training needs assessments (TNA's) and safe work plans.</li><li>All related duties as assigned.</li><li>The incumbent prioritizes and approves work service requests, coordinates with maintenance on work related to the project and to be able to in turn inform the Shift leads of the maintenance agenda for the day.</li><li>Works with other departments to ensure that critical equipment to meet compliance and production targets are available to Operations.</li><li>Ensures treatment processes operate in compliance with state and federal regulations and client quality requirements through frequent monitoring and adjustment of plant's manual and computerized control systems.</li><li>Participates in the drafting of and implementation of action plans to resolve operational issues.</li><li>Works with other departments to ensure processes are optimized.</li><li>Conducts daily inspections of the site and processes. Leads staff to address items from these inspections.</li><li>The Supervisor ensures good record keeping, prepares operational reports and log sheets, and provides records for proper storage and review.</li><li>Responsible for timely communication of operational or compliance issues, as per company's guidelines.</li><li>Responsible for ordering and follow-up of the chemical ordering process and ensuring proper collaboration between shifts to ensure that the adequate storage of chemicals is always available.</li><li>Writes and leads the development of process improvements, updating and revision of Standard Operating Procedures (SOPs), shift instructions, and control strategies.</li><li>Maintains courteous and effective relationships with the client, customer/end users, plant visitors, vendors, contractors, and co-workers.</li></ul><br><strong>Work Environment:</strong><br><ul><li>While performing the duties of this job, the employee is regularly exposed to outside weather conditions.</li><li>The noise level in the work environment is usually moderate.</li><li>The employee may be exposed to odors, silica, dust, fumes, smoke, gases, greases, oils, electrical energy, solvents and vibrations.</li><li>The employee may work on slippery/uneven surfaces, around machinery with moving parts, moving objects/vehicles, and ladder/scaffolding, below ground and may be exposed to water and other liquid materials.</li></ul><br><br>Qualifications<br><br><strong>Education/Experience/Background: </strong><br><ul><li>High School Diploma/GED is required.</li><li>Preference includes Bachelor's degree in Chemistry, Engineering or Environmental Science.</li><li>Ten (10) years of experience in wastewater/water treatment operations and maintenance with two (2) years or more in a supervisor capacity.</li></ul><br><strong>Knowledge/Skills/Abilities: </strong><br><ul><li>Supervisory experience.</li><li>Knowledge of the principles and practices of wastewater treatment and/or water treatment plant operations.</li><li>Knowledge of and ability to utilize the materials, methods, tools used in the construction, maintenance and operation of wastewater or water treatment systems.</li><li>Knowledge of the laws and regulations relating to wastewater or water system operations.</li><li>Knowledge of general operating targets, permits, permit limits and compliance documents.</li><li>Knowledge and ability to analyze data to quickly make decisions.</li><li>Knowledge of and ability to perform standard laboratory sampling and testing.</li><li>Available for the on-call afterhours rotation system and to respond to emergencies as needed.</li><li>Ability to write and type reports, business correspondence, procedure manuals and/or SOPs.</li><li>Ability to apply mathematical operations to such tasks as: chemical dosing, flow calculations, pipe or tank capacity, etc.</li><li>Ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>Ability to interpret technical instructions pertaining to Operations of the facilities, treatment processes and ancillary support systems.</li><li>Proficient in MS Outlook, MS Word, MS Excel, MS PowerPoint.</li></ul><br><strong>Required Certification/Licenses/Training: </strong><br><ul><li>Required to obtain State Water Resources Control Board Grade IV in Wastewater Treatment within 18 months</li><li>Valid California Driver's license is required.</li></ul><br><strong>Physical Requirements: </strong><br><ul><li>While performing the duties of this job, the employee is regularly required to talk and/or hear.</li><li>The employee is frequently required to stand for extended periods; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb stairs or ladders or balance; stoop, kneel, crouch, or crawl and taste or smell.</li><li>The employee must periodically lift and/or move up to 25 pounds.</li><li>Specific vision abilities required by this job include close vision and distance vision as well as the ability to distinguish color and shades. Technical dexterity is required in performing chemical and instrumental analytical procedures.</li><li>The employee will be expected to follow the H&amp;S Manual guidelines and wear the appropriate PPE as instructed.</li></ul><br><br>Additional Information<br><br>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.<br><br>Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.<br><br>Job Location

Operations Supervisor

<br><h4>Introduction</h4><br><strong>Are you a current State of Connecticut, Department of Developmental Services (DDS) employee looking to tackle a new role with more supervisory responsibility?&nbsp; If so, we invite you to take this opportunity to consider the Developmental Services Residential Program Supervisor 1 position!</strong><br><br>The&nbsp;<strong><strong>State of Connecticut</strong></strong>, Department of Developmental Services (<strong><strong>DDS</strong></strong>) – North Region – is accepting applications for <strong><strong>Developmental Services Residential Program Supervisor 1</strong></strong> position in Public Programs located at 71 Mountain Road, Newington assigned to cover the Transitional Unit in Meriden as well as Spring Street in Glastonbury.<br><br><strong>Position Highlights: PCN #137779</strong><br><br><ul><li>Location: Public Programs, 71 Mountain Road, Newington CT with a case load assigned to the Transitional Unit in Meriden as well as Spring Street in Glastonbury.</li><li>Full-time | 1st Shift | 70 Hours bi-weekly</li><li>Schedule:</li><ul><li><strong>Saturday</strong> 10:00 am – 5:30 pm; <strong>Friday, Tuesday, Wednesday and Thursday</strong> 8:30 am – 4:00 pm</li><li>Regular Days Off: Sunday, Monday</li></ul><li><strong>However, flexibility is required to meet the needs of the agency.</strong></li><li><strong>Consistent travel between DDS locations on site and across the state may be needed on short notice.</strong></li></ul><br><br><strong>What we can offer you:</strong><br><br><ul><li>View our <strong>new</strong><strong><strong>State Employee Benefits Overview</strong></strong> page!</li><li>Professional growth and paid professional development opportunities.</li><li>A healthy&nbsp;<strong>work-life balance</strong> to all employees!</li><li>The opportunity to work for a Forbes top company: <strong>‘Forbes’ </strong><strong><strong>State of Connecticut Ranked one of the best Employers of 2023</strong></strong> – State of CT receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.</li><li>The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.&nbsp; Click <strong><strong>here</strong></strong> for more information.</li></ul><br><br><strong>In your role as Developmental Services Residential Program Supervisor 1, you will have the opportunity to:</strong><br><br><ul><li>Provide oversight of all aspects of running multiple small residential settings for individuals with developmental and intellectual disabilities;</li><li>Ensure compliance with state and federal regulations so that the health and safety needs of individuals under the care of DDS are met;</li><li>Assist in the development and implementation of policies, programs, scheduling and operating procedures;</li><li>Provide oversight of all staff scheduling and management of the use of overtime;</li><li>Ensure the fiscal policies and procedures are followed by direct care staff;</li><li>Attend Planning and Support Team and administrative meetings;</li><li>Confer with staff on routine operational, disciplinary and special problems;</li><li>Evaluate performance of individuals and employees in cooperation with assigned staff;</li><li>Related duties as assigned;</li><li>For a more comprehensive list of duties please <strong>click here</strong>.</li></ul><br><br><strong>DDS Mission Statement:</strong><br><br>The mission of the Department of Developmental Servicers is to partner with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.<br><h4>Selection Plan</h4><br><strong>In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.&nbsp; You must specify your qualifications on your application.</strong><br><br><strong>FOR ASSISTANCE WITH APPLYING:</strong><br><br>Please <strong><strong>read</strong></strong> or <strong>watch</strong> our Applicant Tips on How to Apply!<br><br><strong>To Apply:</strong><br><br><ul><li>Incumbents must have the ability to obtain Medical administration Certification from the Department of Developmental Services</li><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening.&nbsp; You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion, and merit employment rules.&nbsp; Applications to this recruitment will be used to meet collective bargaining requirements.&nbsp; Once any collective bargaining requirements have been met, all other applications may be considered.</li><li>Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting.&nbsp; Please note: You will be unable to make revisions once you submit your application into the JobAps system.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with&nbsp;<strong>Public Act 21-69</strong>, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>Revised Master Application Tutorial: <strong><strong>Click Here</strong></strong><strong>.</strong></li></ul><br><br><strong>Important Next Step Information for After You Apply:</strong><br><br><ul><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<strong><a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a></strong>.</li><li>Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.</li><li>Read through this helpful link to <strong><strong>prepare for your interview</strong></strong>.</li></ul><br><br><strong>Connect With Us:</strong><br><br><ul><li>If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418 – 6148 or&nbsp;<a href="mailto:Edward.Magnano@ct.gov" target="_blank">Edward.Magnano@ct.gov</a></li><li>If you have any questions pertaining to this recruitment, please contact Rocky Young at&nbsp;<a href="mailto:rocky.young@ct.gov" target="_blank">rocky.young@ct.gov</a>&nbsp;and reference the recruitment number.&nbsp;</li><li>Follow the State of Connecticut on&nbsp;LinkedIn.</li></ul><br><h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4><br>    In the Department of Developmental Services this class is accountable for assisting in the supervision and implementation of programs designed for individuals with an intellectual disability.   <br><h4>EXAMPLES OF DUTIES</h4><br><ul><li>Assists in development and implementation of policies, programs, scheduling and operating procedures;</li><li>Directs, coordinates, evaluates and monitors performance of residential program unit including monitoring staff implementation of individual teaching strategies;</li><li>Confers with staff on routine operational, disciplinary and special problems;</li><li>Evaluates performance of individuals and employees in cooperation with assigned staff;</li><li>Conducts in-service training on intellectual disability practices and procedures and care of individuals;</li><li>Arranges individual search parties and coordinates emergency responses;</li><li>Reviews reports of subordinates and prepares periodic operational reports;</li><li>Makes rounds to ensure units are clean and safe;</li><li>May attend interdisciplinary team and administrative meetings;</li><li>May work with parent and community groups;</li><li>May counsel individuals or employees on problems;</li><li>May interview candidates for position openings;</li><li>May be assigned responsibility for orderly operation of facility on a shift;</li><li>May notify other departments of deficiencies and assist in implementing plans of correction within units;</li><li>Performs related duties as required.</li></ul><br><h4>KNOWLEDGE, SKILL AND ABILITY</h4><br><ul><li>Considerable knowledge of    <ul><li>intellectual disability procedures and terminology;</li><li>modern methods of dealing with individuals with an intellectual disability;</li><li>rehabilitative and interdisciplinary process;</li></ul></li><li>Considerable    <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Ability to    <ul><li>administer activities of a unit;</li><li>analyze and resolve day to day problems of individuals with an intellectual disability;</li></ul></li><li>Supervisory ability.</li></ul><br><h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4><br>    Four (4) years of experience in the care and supervision of individuals with an intellectual disability.   <br><h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4><br>    One (1) year of the General Experience must have been in a supervisory capacity at the level of a Supervising Developmental Services Worker 1 or 2.   <br><h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4><br>    College training, preferably in an educational, nursing or social science field, may be substituted for the General Experience on the basis of two (2) years of college education equalling one (1) year of experience to a maximum of two (2) years.   <br><h4>PREFERRED QUALIFICATIONS</h4><br><strong>Preference will be given to candidates who possess the following experience:</strong><br><br><ul><li>Experience supporting individuals that exhibit severe challenging behaviors.</li><li>Experience using Microsoft Office Suite including Outlook, Teams, Word, and Excel.</li><li>Experience with DDS computer systems; e-CAMRIS, and CORE.</li><li>Experience communicating, interacting with, and explaining information to internal partners, external partners, and the public.</li><li>Experience with DDS policies and procedures related to payroll, hiring, purchasing, data collection, and scheduling.</li><li>Experience as a Supervisor with responsibility of supervising staff across multiple DDS locations.</li><li>Experience working with teams, clinicians, and case managers.</li><li>Experience with and basic knowledge of State of CT and federal benefit/entitlement programs.</li><li>Experience with effectively developing plans to prioritize work and assignments.</li></ul><br><h4>SPECIAL REQUIREMENTS</h4><br><ul><li>Incumbents in this class may be required to be bilingual or fluent in American Sign Language.</li><li>Incumbents in this class may be required to travel.</li></ul><br><h4>PHYSICAL REQUIREMENTS</h4><br>    Incumbents in this class will be required to possess physical and emotional health for efficient performance of duties; a physical examination may be required.   <br><h4>Conclusion</h4><br><strong>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</strong><br><br>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.<br><h4>ACKNOWLEDGEMENT</h4><br>    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.   <br>

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