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Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>. Job Description Pay Rate: $200000 to $220000 Per Year. BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Veolia North America Communications Department for the regulated utility is responsible for helping to shape and execute communication strategies for the company, advance key priorities to broad and diverse audiences, and connect these priorities to national, state and local conversations. The department also manages the daily operation of Veolia's communications channels, including the company's digital presence such as website and social media accounts, guides the company's media engagement, and drives strategic communications and alignment across the business. The primary responsibility of the Vice President, Communications is to provide strategic leadership for the utility business and to develop and implement a clear communications, customer education and community engagement vision/strategic plan for the company's Utility Division. The Vice President will drive a comprehensive approach to both internal and external communications with the goal of elevating brand image and implementing internal communications that drive employee engagement. The candidate will implement strategic, comprehensive, and professional communications and community programs that educate all utility stakeholders The candidate has experience with regulated utility, industrial or infrastructure operations, and has both extensive skills and experience in customer communications, utility regulations and requirements, employee engagement, media relations, community relations, government relations, and stakeholder management. Direct Reports: <ul><li>Director, Communications, NJ</li><li>Director, Communications, NY</li><li>Manager, Communications, DE</li><li>Manager, Communications, PA</li><li>Manager, Communications, ID</li></ul> Primary Duties/Responsibilities: <ul><li>Amplify Veolia brand awareness through the development and execution of strategic communication plans.</li><li>Develop and drive communication strategies from the concept/planning stages through execution, ensuring on-time completion of deliverables and the ability to adjust plans as needed.</li><li>Counsel the CEO and senior leadership team on effective communication strategies and emerging public issues.</li><li>Partner with the VP, Customer Experience to design, develop and implement strategic communication and education programs for customers and call center talking points on topics such as emerging contaminants, affordability programs and rate changes.</li><li>Develop and implement an integrated strategic communications plan to advance Veolia's brand identity; broaden awareness of its programs and priorities; and increase the visibility of its programs across key stakeholder audiences.</li><li>Lead the development and execution of communication plans that gain positive media and industry coverage, seek to raise customer engagement and attract industry recognition.</li><li>Bring consistency to communications practices via best practice and standardization where appropriate, while satisfying an appropriate blend of global, national and local needs.</li><li>Instill a customer-focused mindset and ensure that external communications are viewed through the lens of the customer.</li><li>Champion customer needs through targeted communications on key issues of concern or interest.</li><li>Build campaigns based on research data sets from surveys, social media responses, stakeholder dialogues, informational sessions, etc.</li><li>Demonstrate strategic understanding and practical application of the full suite of communications channels.</li><li>Develop a comprehensive issues management and crisis communications strategy for the business and play a lead role in the development of enterprise-wide issues management and crisis communications planning.</li><li>Leverage strategic communications to help shape a culture of respect and integrity, to influence others to perform at their best, and to ensure compliance with company ethics and policies.</li><li>Partner with Veolia North America and Veolia Group on corporate wide communication initiatives.</li><li>Build strong relationships with colleagues across the enterprise; serve as a trusted advisor.</li><li>Manage, mentor and develop a high-performing team of communications professionals; recruit new members to the team, as needed.</li><li>Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.</li><li>Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.</li><li>Manage department budget.</li></ul> Key Focus Areas: Customer Communications <ul><li>Drive a customer-focused organization through the development of communications that seek to increase engagement and brand perception.</li><li>Enhance the customer experience by applying a systematic and omni-channel approach to strategic communication campaigns in partnership with the VP, Customer Experience.</li><li>Build a collaborative culture whereby communications personnel across the division contribute to the development of company-wide strategic communications plans and programs.</li></ul> Employee Engagement <ul><li>Direct the development of rich and meaningful internal communications that promote projects, champion change, foster employee pride, and inspire commitment to company goals.</li><li>Foster the celebration of employees and their contributions through various company platforms and activities (e.g., award programs, newsletters, social media, storytelling, participation in company activities).</li><li>Promote and develop employee skills through communications mentoring, coaching and training.</li></ul> Community Relations <ul><li>Oversee the division's Corporate Social Responsibility Programs (community and civic functions).</li><li>Foster an inclusive external culture by building and maintaining relationships with local community NGOs and other influential stakeholders and incorporating their input where appropriate.</li><li>Direct the development of community programs that further educate stakeholders on company initiatives, the water industry and the Veolia brand, including school programs, facility tours and community events.</li><li>Manage local company's charitable giving program and ensure alignment with corporate goals and policy.</li></ul> Media <ul><li>Foster compelling stories and leads that cultivate journalists' interest in the Veolia brand.</li><li>Direct social media and digital content that champions the brand and supports local business strategies and goals.</li></ul> Other Key Stakeholders <ul><li>Foster the development of strong working relationships with influential community and civic organizations and elected and municipal officials.</li><li>Ensure that external stakeholders are informed of company practices, business decisions, and programs which impact customers and the community. Build stakeholder loyalty by responding with urgency to requests and concerns.</li><li>Ensure compliance with regulatory requirements and company policies.</li></ul> Crisis Communications <ul><li>Act with expedience to develop and implement customer communications during emergencies. Command the use of multiple tactics and channels, accounting to customer preferences.</li><li>Act as communications adviser for local leadership and foster communications best practices.</li><li>Provide support for other business operations as needed.</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's degree in communications, English, journalism, public relations or equivalent is required. Master's degree preferred.</li><li>10 - 15+ years of experience in increasingly responsible communications leadership roles, ideally with corporate and agency experience and/or within a regulated utility environment.</li><li>Well-rounded communications background, including external and internal communications; executive visibility and thought leadership; issues management and social/digital communications.</li><li>Extensive experience in B2C environment.</li><li>Demonstrated leadership experience and ability to influence others in a complex matrixed organization.</li><li>Excellent communications experience and skills, including professional and creative writing, media relations, government relations, internal and external stakeholder communications, community relations, and public speaking required.</li></ul> Knowledge/Skills/Abilities: <ul><li>Demonstrated success in managing complex challenges with broad scope and scale.</li><li>Proven success in creating and executing high profile communication initiatives.</li><li>Strategic thinker with exceptional communication skills.</li><li>Ability to manage a diverse team and collaborate across a complex matrixed organization.</li><li>Independent and highly motivated with the ability to multi-task in a fast-paced environment.</li><li>Keen understanding of utility regulatory environment.</li><li>Ability to meet and exceed expectations of customers, regulators, elected officials and other key stakeholders.</li><li>Advanced skills in public relations, media, public affairs, advertising and community relations.</li><li>Ability to develop comprehensive communications programs that support local, national and global business objectives.</li><li>Exceptional writing and oral skills with the ability to construct compelling stories that promote the company's objectives, brand and its employees.</li><li>Strong relationship-building skills with customers, employees, journalists, commissions and other key stakeholders.</li><li>Thorough knowledge of traditional and digital communications tools and tactics, including advertising, social media, email platforms and web content, etc.</li><li>Strong organizational skills and ability to multitask in a fast-paced environment.</li><li>Ability to work with and engage management and employees of all levels.</li><li>Ability to deliver targeted results to specification at cost and on schedule.</li><li>Good balance of technical/task and people/team leadership skills and orientation.</li><li>Excellent negotiating, networking, and interpersonal skills.</li><li>Ability to effectively manage external agencies and vendors.</li><li>Excellent negotiating, networking, and interpersonal skills.</li><li>Ability to effectively manage external agencies and vendors.</li><li>Intermediate working knowledge of Google Suite.</li><li>Must be available for weekend and evening activities, as needed, including on-call emergency communications assignments.</li></ul> Physical Requirements: <ul><li>Office job location in Paramus, NJ.</li><li>10% travel required.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Vice President Communications

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-KingwoodLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.Location address is 20000 Kingwood Drive, Kingwood, TX 77339.Job DescriptionPURPOSE AND SCOPE:The Vice President of Finance and Strategy - Kingwood, oversees financial services, auxiliary support and implementation, and strategic initiative and planning for Lone Star College Kingwood. The position services as a Financial and Administrative Officer and the Chief Ethics Officer for LSC-Kingwood and its centers. The position leads the effort to maintain project timelines and ensures their successful completion. Provides leadership and oversight for all campus financial management, such as budgets, revenue, contracts, planning, and projections as applicable. Oversight encompasses administrative areas including, but not limited to, business services and business operations. The position reports to the campus President and serves as a member on the LSC-Kingwood cabinet.ESSENTIAL JOB FUNCTIONS:<ul><li>Responsible for the financial planning of assigned campus and departments. Projects and monitors revenue and expenditures. Analyzes and coordinates budget development within guidelines established by LSC policies and limitations</li><li>Directs campus leadership in the areas of fiscal accountability, including final responsibility for all financial transactions, record keeping, report preparation, and financial and payroll document control</li><li>Advises and guides the campus President and the Sr. Associate Vice Chancellor, Administrative Services regarding strategic initiatives and planning, and assists in the development and review of policies</li><li>Oversees and supports the implementation and execution of campus culture, mission, and vision, as guided by the Chancellor¿s Goals and LSC Focus.</li><li>Manages and provides leadership to the Business Office that include but are not limited to overseeing student accounts, cashiering, third party billing, collections, cash management, and customer service for all LSC students.</li><li>Directly responsible for auxiliary services at assigned campus location to include, but not limited to, bookstore, food and café services, lockers, and campus retail stores, etc. Collaborates with the system office auxiliary services department</li><li>Charged with developing and implementing unified protocols across the system. The goal is to enhance efficiency and operational functionality throughout the organization, while working with other LSC leadership</li><li>Ensures that the assigned campus complies with all relevant internal and external rules, regulations, guidelines, and contractual requirements, as well as with LSC standard policies and procedures established by the system office</li><li>Serves as liaison between system office and a variety of departments and LSC leadership, and serves on various project teams as appropriate</li><li>Creates and maintains positive community interaction and partnerships, both internal and external</li><li>Serves as Chief Ethics Officer for campus and its centers</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Advanced knowledge of business, accounting, budget software/applications</li><li>Ability to analyze complex data, identify trends, and develop actionable strategies</li><li>Proven ability to effectively communicate with System faculty and staff and the general public including verbal, written, and electronic communication</li><li>Ability to oversee, plan, and implement major projects and services for the organization</li><li>Ability to work in a dynamic environment that requires incumbent to be sensitive to change and responsive to changing goals, priorities, and needs</li><li>Ability to perform work that encompasses advanced technical, scientific, legal, or mathematical concepts</li><li>Ability to determine goals, policies, and desired outcomes for multiple units</li><li>Ability to manage the budget within an assigned department and to determine allocation of budget among departments</li><li>Ability to successfully handle purchasing authority of over $25,000 without supervisory approval</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp;<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Master's degree and at least 10 years of related work experience, or an equivalent combination of education and experience</li><li>Experience must include at least 5 years in a management level position</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Experience working in higher education and corporate organizations</li><li>Experience in finance leadership</li><li>Project Management Professional (PMP)</li></ul>SalaryHiring salary range is $130,146 - $149,668Lone Star College provides a hiring salary range for all posted full-time non-faculty positions.&nbsp; Where your salary offer would fall in that range is determined by your related experience and education.&nbsp; Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer.&nbsp; The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience.&nbsp; The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Vice President, Finance and Strategy

Operations Manager, Customer Experience CenterCompany SummaryCome join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values:&nbsp;Do Good. Be Good. Make Good.Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.We invite you to explore what we have to offer and to join our cause.Role SummaryAs Manager for the Customer Experience Center (CEC), you will support the team in executing customer service processes and utilizing tools that are crucial to achieving our vision of providing peace of mind to everyone we serve. This role is vital in overseeing and guiding our Customer Service and Support teams for both the Life Insurance and Annuity business lines. You will play a key role in contributing to service analysis and delivery across multiple sites and lines of business.Additionally, you will collaborate with distribution leadership and Agency sales relationships, ensuring that offshore and vendor partnerships effectively support CEC operations.Essential Duties and ResponsibilitiesTeam Leadership:<ul><li>Lead, mentor, and manage Contact Center representatives across multiple sites, ensuring efficient and effective customer service to all customers.</li><li>Assist in the development and implementation of strategic, individual, and team goals that align with broader departmental and organizational objectives.</li><li>Encourage a culture of excellence and high performance by providing coaching and development opportunities to team members.</li><li>Promote and foster a team environment that fully embraces and promotes our core values and culture.</li></ul>Operational Oversight:<ul><li>Monitor and help optimize activities for multiple lines of business and sites, maintaining superior service standards.</li><li>Ensure compliance with company policies, and state and federal regulations and best industry practices.</li><li>Maintain rigorous productivity and quality standards through comprehensive audits and reviews.</li></ul>Service-First Delivery:<ul><li>Maintain a solid understanding of our products, services, systems, and business processes to drive top-tier operational efficiency.</li></ul><ul><li>Collaborate with internal teams and external partners to resolve issues and improve service delivery.</li><li>Support the implementation of innovative processes to significantly improve workflow efficiency and resource utilization.</li></ul>Performance Monitoring and Reporting:<ul><li>Provide detailed, data-driven updates to leadership on production metrics, trends, and outcomes, offering insights and recommendations to improve.</li><li>Share insights from routine service delivery observations to help inform product, sales, and technology enhancements.</li></ul>Core Workdays<ul><li>This position is presently onsite/hybrid with the expectation of being in the office no fewer than three days per week with current campus days being Monday, Tuesday, and Wednesday (subject to change with business needs and manager discretion).</li></ul>&nbsp;Factors that lead to success:<ul><li>You are flexible and adaptable, based on the situation&nbsp;&nbsp;&nbsp;</li><li>You deal comfortably with the uncertainty of change&nbsp;&nbsp;&nbsp;</li><li>You solve problems creatively</li><li>You get excited about learning</li><li>You are empathetic and intuitively relate to others</li><li>You are intellectually curious and ask questions to get to the root cause of a problems and can imagine, compose, and articulate alternative possible solutions</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business, Operations Management, or related fields.</li><li>3+ years of experience in Life and/or Annuity Operations, Financial Services or related fields.&nbsp;</li><li>Minimum of 3 years leadership experience.</li><li>Proven ability to supervise and support diverse teams in a fast-paced environment.</li><li>Basic understanding of financial and business principles.</li><li>Effective problem-solving and decision-making skills.</li><li>Good organizational skills and strong attention to detail.</li><li>Ability to contribute to process improvements and service enhancement initiatives.</li><li>Strong interpersonal and communication skills, with the ability to collaborate effectively.</li><li>Ability to pass a background check.</li></ul>Preferred Qualifications<ul><li>FINRA License (Series 6 &amp; 26), FMLI, ChFC, or other financial services industry accreditation</li></ul>&nbsp;Benefits<ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the&nbsp;BENEFITS of a Career at National Life!</li></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Operations Manager, Customer Experience Center

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>&nbsp; &nbsp; Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Advisor Express

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles..<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

SERVICE ADVISOR

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate eComPhone

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As an F&amp;I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders. We represent 36 brands in 16 states, so there’s always opportunity to grow your career as an F&amp;I Manager and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you. &nbsp; Working in our no-haggle sales environment, the F&amp;I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process.<h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>What are the requirements for the F&amp;I Manager?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li></ul><h2>Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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