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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results. How will you make an impact in this role?The Analyst, Amex Offers Sales Operations will be responsible for supporting critical end-to-end Amex Offers sales operations activities. This&nbsp;individual will work closely with business development and customer success functions to execute operational activities, optimize processes and deliver internal solutions at scale in order to deliver a best-in-class Amex Offers experience for our Merchant Advertisers. Key Responsibilities<ul><li>Maintain and refine execution calendars to support planning efforts (training calendars, live offer list, marketing email tracker, etc.)</li><li>Manage onboarding tracking, logistics and live trainings for new hires </li><li>Lead the testing and documentation of sales governance procedures and controls</li><li>Source key training needs from the team and work with subject-matter experts to refine content and own delivery and logistics tailored to both sales and business development teams</li><li>Own central mailbox and communications across the team </li><li>Support campaign-related activities including ongoing maintenance of Insertion Orders, T&amp;Cs and distribution of data sharing guidelines</li><li>Support E2E process enhancements and improvements for Amex Offers.</li></ul>Minimum Qualifications<ul><li>Preferred experience in media or sales operations, sales support or a related role</li><li>Creativity to go beyond current tools to deliver the best-in-class solutions at scale</li><li>Ability and comfort with working independently on projects and business critical activities</li><li>Exceptional analytical, organizational, and communication skills, as well as high attention to detail</li><li>Must be advanced in Excel and Powerpoint with an ability to learn new tools and systems quickly</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively to stakeholders</li><li>Strong quantitative skills and comfort analyzing data sets in order to generate insights that drive business performance</li><li>Demonstrated success in leveraging data to develop growth strategies; Experience leveraging CRM platforms (i.e. SalesForce) to develop actionable sales tactics.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Analyst - Amex Offers Sales Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;Position Summary:This position reports to the Director, Finance Technology Strategy &amp; Program Management and plays a key role on the team evolving and implementing the Finance Technology strategy and overseeing the Finance Modernization effort.The Finance organization is on a multi-year journey to modernize the Technology platforms that support all Finance processes. Our goal is to standardize data management &amp; governance, consolidate and modernize applications and data stores, and leverage Cloud computing over time.The successful candidate will be responsible for helping to drive delivery of pan-Finance Technology projects, including Fast Forward, as American Express migrates from a Category IV to Category II regulated Financial Institution, partnering with Technology, Product and Process Owners to deliver our key priorities.The position is primarily focused on the key areas listed below:<ul><li>Supporting the evolution of the Finance technology strategy</li><li>Influencing Finance product and platform roadmaps to support delivery of the strategy</li><li>Implementing the operational frameworks that optimize investments in Finance’s key priorities and clarify interactions between teams</li><li>Partnering with Technology, Product and Process Owners to deliver our key priorities</li><li>Managing significant Technology projects with pan-Finance impacts (e.g., Finance Modernization, Project Fast Forward, Lumi)</li></ul>Job Responsibilities:<ul><li>Engage Product Owners and Tech Leads to help drive ongoing technology investment processes as laid out in the FinTech Playbook to effectively identify and fund Finance’s tech priorities.</li><li>Build a comprehensive understanding of our multi-year Finance Modernization initiative and commitments.</li><li>Focus on emerging Capital Reporting, Basel III Endgame and SCCL reporting requirements under Project Fast Forward as a critical priority for delivery.</li><li>Work with data-sourcing teams to conduct data profiling and mapping activities and assist in creation of detailed data sourcing plans to address new reporting requirements.</li><li>Track progress against plans, milestones, and elevate delivery risks and work cross functionally to publish status updates for stakeholders and Program Office.</li><li>Ensure stakeholder requirements are documented, and Technology story points are gathered and groomed to ensure timely and efficient Agile delivery.</li><li>Coordinate with stakeholders to ensure extensive integration and end-user testing activities.</li><li>Serve as liaison between Product Owners and Technology leads to refresh and maintain roadmaps and milestone plans and stay abreast of key risks.</li><li>Track, report and communicate progress against plans, milestones, and delivery risks.</li><li>Assist Finance Modernization program leads to develop recurring and ad hoc communications on objectives, timelines, progress, status and risks to Finance leaders, process owners and Technology leaders (quarterly FinTech Steerco, program Leadership Meetings, Controllership Leadership Team meetings, etc.)</li><li>Cultivate and maintain strong relationships with our key business partners including but not limited to:Finance Product and Process Owners, Finance Technology Delivery Leads, Technology Delivery Excellence, Technology Finance, Finance Portfolio Management team, Finance Communications, and other SME’s.</li></ul>Qualifications:<ul><li>4+ years of cumulative Finance business/process and/or product management experience</li><li>Bachelor’s Degree in Finance, Business or Analytics preferred</li><li>Knowledge of Finance systems, operational processes, and interdependencies would be highly advantageous</li><li>Knowledge of Agile development principles and practices would also be advantageous</li><li>Project/program management experience supporting large, complex initiatives</li><li>Ability to communicate effectively (both written and verbally), including the ability to synthesize a lot of information into crisp and clear communications</li><li>Strong relationship management skills and experience collaborating with and influencing multiple stakeholders</li><li>Strong analytical, organizational, and problem-solving skills</li><li>Ability to multitask and meet deadlines in a fast-paced and time demanding environment</li><li>Ability to work independently, be flexible, and drive results</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Fintech Strategy and Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.&nbsp;As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. The Corporate Program Product Management (CPPM) organization within GCS supports all core corporate payment products including corporate cards, central billing solutions (Business Travel Account - BTA), and virtual cards. CPPM is spearheading the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&amp;L and US Middle Market (MM) customers.Corporate Product Governance and Operations team (“Team GO”) sits within CPPM. Team GO serves as the epicenter of all core governance, operations, servicing and content management run the business activities for corporate products. We also serve as the product liaison for the corporate transformation initiative. On Team GO, this critical Senior Manager will lead of two of our three pillars: managing servicing initiatives and leading content management for all core corporate products. The ideal candidate will have a strong background in process operations and an affinity to help our key stakeholders achieve their goals. To accomplish this, they will partner closely with our Servicing, Field Enablement, Control Management, Legal and Compliance partners.Key Responsibilities:&nbsp;<ul><li>Lead Team GO’s servicing pillar, including ownership of complaints and feedback processes for Corporate Products and managing servicing communications submissions</li><li>Serve as the liaison between Product Managers and New Product Governance (NPG) Control Management for new, refreshed and decommissioned product requests</li><li>Lead the monthly call listening program, including panel discussions with Customer Care Professionals (CCPs) and Field colleagues</li><li>Launch and maintain Team GO information and intake hub</li><li>Lead the roll out of our new Content Management process, across inventory and submissions, for both Field Resource Center (FRC) content and Digital Asset Management (DAM) claims</li><li>Manage one senior analyst</li></ul>Minimum Qualifications<ul><li>Experience in product operations, product management or project management</li><li>Customer-first mentality </li><li>Outstanding relationship management and communication skills</li><li>Ability to collaborate across large cross functional teams</li><li>Positive, flexible, proactive and grace under pressure</li><li>Bachelor's degree</li></ul>Preferred Qualifications<ul><li>Governance or compliance experience</li><li>MBA/Master’s degree</li><li>People leadership experience</li><li>5+ years of applicable experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Corporate Product Governance & Operations

Initial Posting Date: 10/25/2024Application Deadline:11/04/2024Agency:Oregon Health AuthoritySalary Range:$6,257 - $9,226Position Type:EmployeePosition Title:Performance Improvement Analyst-Operations &amp; Policy Analyst 3 SR30 (Limited Duration)Job Description:The Oregon State Hospital (OSH) is expanding our Performance Improvement team and seeking a Performance Improvement Analyst on a Limited Duration basis (19 months) to join us on our journey towards operational excellence. The Performance Improvement team is comprised of 14 Performance Improvement staff and 1 Director. Work Location/Schedule: Oregon State Hospital, Salem Campus/Hybrid work schedule: depending on assignment, between 20% and 30% of work can be performed remotely. This position is supporting a 24/7 facility. This is a full-time, limited duration, 19 month, management service position and not represented by a union. *A resume and cover letter are required to be attached to your online application. What you will do! As a Performance Improvement Analyst (PIA), you will act as an operation and policy advisor to executive level leadership and management to guide continuous improvement practices and strategy. Application of continuous improvement efforts have high visibility and large-scale effect on operational and organizational improvements.&nbsp; In addition, as a performance improvement analyst you will be responsible for evaluating current program operations, researching trends, and making effective recommendations to upper-level management.&nbsp; These positions will evaluate programs and operational data to formulate and develop policies, procedures, and systems with the goal of ultimately making the Oregon State Hospital a world-class organization. These positions will develop long, and short-range goals and objectives related to initiating, planning, executing, monitoring, and closing projects and initiatives. Organizational improvement and organizational process re-engineering projects are led by the Performance Improvement Team. These projects are sponsored by and report to the OSH Executive Team. The Performance Improvement Team acts as operation and policy advisors to leadership and management to guide continuous improvement practices and strategy.As the Performance Improvement Analyst, some of your duties will include:<ul><li>Organizational Improvement.</li><li>Strategic Planning.</li><li>Project Reporting and Communication.</li><li>Operational and Policy Consultation to Leadership.</li></ul> For a detailed list of duties and working conditions for this position, please click here. What we are looking for: Minimum Requirements A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills ANDfour years professional-level evaluative, analytical and planning work. OR Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification. Desired knowledge, skills and certifications:<ul><li>Demonstrated understanding and application of Lean methodology and Lean implementation in Hospitals and Healthcare-Lean Green belt or above.</li><li>Theory, principles and practices of organizational change management-Prosci Change Management certification desired.</li><li>Project management-OPMA or PMP desired.</li><li>Demonstrated skill in Executive and Management Coaching.</li><li>Strong organizational skills, specifically leading organizations in strategic operational development initiatives.</li><li>Understanding and application of high-performance team building strategies.</li><li>Strong leadership skills related to continuous improvement.</li><li>Theory, principles, and practices of organizational behavior, analysis, and evaluation.</li><li>Techniques for disseminating communication throughout organizations, obtaining buy-in, and facilitating business transition and change management.</li><li>Facilitate large-and small-scale improvement events with diverse partners.</li><li>Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.</li><li>Develop specific goals and plans to prioritize, organize, and accomplish work.</li><li>Use logic or reasoning to identify the strengths and weaknesses of alternative solutions.</li><li>Develop constructive and cooperative working relationships with others and maintain them over time.</li></ul> What’s in it for you?<ul><li>We offer exceptional medical, vision and dental benefit packages for you and your qualified family members, with minimal out-of-pocket costs.</li><li>A robust paid leave package of 11 paid holidays per year, 10 hours of vacation leave per month (eligible to be used after 6 months of service), 8 hours of sick leave per month (eligible to be used as accrued), 24 hours of personal business leave per fiscal year (eligible to be used after 6 months of service).</li><li>Pension and retirement programs.</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).</li><li>Continuous growth and development opportunities.</li><li>Opportunities to serve your community and make an impact through meaningful work.</li></ul> Not from Oregon? Learn more about our beautiful state here Learn more about the Oregon State Hospital Learn more about The Oregon State Hospital, watch “Welcome to the Oregon State Hospital” video here The Oregon State Hospital (OSH) is a psychiatric hospital that inspires hope, promotes safety, and supports recovery. OSH employs over 2,000 FTE and serves over 600 patients each day on two campuses. OSH provides therapeutic, evidence-based, patient-centered treatment focusing on patient recovery and community reintegration.&nbsp; The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs and services,</li><li>Developing and retaining a qualified inclusive workforce that represents the cultures, experiences, and values of the people of Oregon.</li><li>Click here to learn more about OHA’s mission, vision, and core values.</li></ul> How to Apply:<ul><li>Complete the online application.</li><li>Uploadcurrent version of resume *(required)</li><li>Uploadcover letter that addresses the points listed under the section titled “What we are looking for and desired knowledge, skills and certifications”*(required)</li></ul> *Applicants who fail to upload resume and cover letter will not be considered. PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.&nbsp; External Applicants Click on the “Apply” link and submit your application. View this video for assistance. Internal Applicants(Current State of Oregon employees): Apply via your employee Workday account through the Jobs Hub worklet. &nbsp; Have Questions or Need Help? If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act, contact: Melissa Perez at <a href="mailto:melissa.m.perez@oha.oregon.gov" target="_blank">melissa.m.perez@oha.oregon.gov</a> or (503) 209-7058. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance. Additional Information:<ul><li>Pay Equity: The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training for this position. Please ensure you have provided thorough and updated application materials as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp;For further information, please visit the Pay Equity Project homepage.</li><li>The salary listed is at the non-PERS rate. Public Employee Retirement System (PERS) eligible employees will have their base salary increased by 6.95% and pay the 6% employee contribution to PERS. If you are not yet PERS eligible, the 6.95% pay increase and employee contribution will be effective upon PERS eligibility.</li><li>Veterans: Eligible veterans who meet the qualifications will be given veterans' preference.&nbsp;For further information, please see the following website: Veterans Resources.</li><li>Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Pre-employment Drug Test: Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.</li><li>Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.</li></ul> Helpful Tips:<ul><li>Allow yourself plenty of time to complete and submit the application, resume, and cover letter.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>After submitting your online application, log in to your Workday account to review and finalize any pending tasks or required actions that are necessary to complete the application process.</li><li>This posting closes at 11:59 PM on the close date listed.</li><li>Please save a copy of the job announcement for your reference, as it may not be available for you to view after the job posting closes.</li><li>Be sure to check both your email and Workday account for updates regarding this recruitment, you must have a valid email address to apply.</li><li>Workday performs best in Google Chrome.</li><li>Applicant Help and Support webpage</li></ul> Affirmative Action, Equal Opportunity, and Pay EquityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here. The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

Oregon Health Authority

Performance Improvement Analyst-Operations & Policy Analyst 3 SR30 (Limited Duration)

Initial Posting Date: 10/25/2024Application Deadline:11/04/2024Agency:Oregon Health AuthoritySalary Range:$6,257 - $9,226Position Type:EmployeePosition Title:Performance Improvement Analyst-Operations &amp; Policy Analyst 3 SR30Job Description:The Oregon State Hospital (OSH) is expanding our Performance Improvement team and seeking a Performance Improvement Analyst to join us on our journey towards operational excellence. The Performance Improvement team is comprised of 14 Performance Improvement staff and 1 Director. Work Location/Schedule: Oregon State Hospital, Salem Campus/Hybrid work schedule: depending on assignment, between 20% and 30% of work can be performed remotely. This position is supporting a 24/7 facility. This is a full-time, permanent, management service position and not represented by a union. *A resume and cover letter are required to be attached to your online application. What you will do! As a Performance Improvement Analyst (PIA), you will act as an operation and policy advisor to executive level leadership and management to guide continuous improvement practices and strategy. Application of continuous improvement efforts have high visibility and large-scale effect on operational and organizational improvements.&nbsp; In addition, as a performance improvement analyst you will be responsible for evaluating current program operations, researching trends, and making effective recommendations to upper-level management.&nbsp; These positions will evaluate programs and operational data to formulate and develop policies, procedures, and systems with the goal of ultimately making the Oregon State Hospital a world-class organization. These positions will develop long, and short-range goals and objectives related to initiating, planning, executing, monitoring, and closing projects and initiatives. Organizational improvement and organizational process re-engineering projects are led by the Performance Improvement Team. These projects are sponsored by and report to the OSH Executive Team. The Performance Improvement Team acts as operation and policy advisors to leadership and management to guide continuous improvement practices and strategy.As the Performance Improvement Analyst, some of your duties will include:<ul><li>Organizational Improvement.</li><li>Strategic Planning.</li><li>Project Reporting and Communication.</li><li>Operational and Policy Consultation to Leadership.</li></ul> For a detailed list of duties and working conditions for this position, please click here. What we are looking for: Minimum Requirements A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills ANDfour years professional-level evaluative, analytical and planning work. OR Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification. Desired knowledge, skills and certifications:<ul><li>Demonstrated understanding and application of Lean methodology and Lean implementation in Hospitals and Healthcare-Lean Green belt or above.</li><li>Theory, principles and practices of organizational change management-Prosci Change Management certification desired.</li><li>Project management-OPMA or PMP desired.</li><li>Demonstrated skill in Executive and Management Coaching.</li><li>Strong organizational skills, specifically leading organizations in strategic operational development initiatives.</li><li>Understanding and application of high-performance team building strategies.</li><li>Strong leadership skills related to continuous improvement.</li><li>Theory, principles, and practices of organizational behavior, analysis, and evaluation.</li><li>Techniques for disseminating communication throughout organizations, obtaining buy-in, and facilitating business transition and change management.</li><li>Facilitate large-and small-scale improvement events with diverse partners.</li><li>Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.</li><li>Develop specific goals and plans to prioritize, organize, and accomplish work.</li><li>Use logic or reasoning to identify the strengths and weaknesses of alternative solutions.</li><li>Develop constructive and cooperative working relationships with others and maintain them over time.</li></ul> What’s in it for you?<ul><li>We offer exceptional medical, vision and dental benefit packages for you and your qualified family members, with minimal out-of-pocket costs.</li><li>A robust paid leave package of 11 paid holidays per year, 10 hours of vacation leave per month (eligible to be used after 6 months of service), 8 hours of sick leave per month (eligible to be used as accrued), 24 hours of personal business leave per fiscal year (eligible to be used after 6 months of service).</li><li>Pension and retirement programs.</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).</li><li>Continuous growth and development opportunities.</li><li>Opportunities to serve your community and make an impact through meaningful work.</li></ul> Not from Oregon? Learn more about our beautiful state here Learn more about the Oregon State Hospital Learn more about The Oregon State Hospital, watch “Welcome to the Oregon State Hospital” video here The Oregon State Hospital (OSH) is a psychiatric hospital that inspires hope, promotes safety, and supports recovery. OSH employs over 2,000 FTE and serves over 600 patients each day on two campuses. OSH provides therapeutic, evidence-based, patient-centered treatment focusing on patient recovery and community reintegration.&nbsp; The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs and services,</li><li>Developing and retaining a qualified inclusive workforce that represents the cultures, experiences, and values of the people of Oregon.</li><li>Click here to learn more about OHA’s mission, vision, and core values.</li></ul> How to Apply:<ul><li>Complete the online application.</li><li>Uploadcurrent version of resume *(required)</li><li>Uploadcover letter that addresses the points listed under the section titled “What we are looking for and desired knowledge, skills and certifications”*(required)</li></ul> *Applicants who fail to upload resume and cover letter will not be considered. PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.&nbsp; External Applicants Click on the “Apply” link and submit your application. View this video for assistance. Internal Applicants(Current State of Oregon employees): Apply via your employee Workday account through the Jobs Hub worklet. &nbsp; Have Questions or Need Help? If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act, contact: Melissa Perez at <a href="mailto:melissa.m.perez@oha.oregon.gov" target="_blank">melissa.m.perez@oha.oregon.gov</a> or (503) 209-7058. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance. Additional Information:<ul><li>Pay Equity: The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training for this position. Please ensure you have provided thorough and updated application materials as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp;For further information, please visit the Pay Equity Project homepage.</li><li>The salary listed is at the non-PERS rate. Public Employee Retirement System (PERS) eligible employees will have their base salary increased by 6.95% and pay the 6% employee contribution to PERS. If you are not yet PERS eligible, the 6.95% pay increase and employee contribution will be effective upon PERS eligibility.</li><li>Veterans: Eligible veterans who meet the qualifications will be given veterans' preference.&nbsp;For further information, please see the following website: Veterans Resources.</li><li>Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Pre-employment Drug Test: Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.</li><li>Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.</li></ul> Helpful Tips:<ul><li>Allow yourself plenty of time to complete and submit the application, resume, and cover letter.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>After submitting your online application, log in to your Workday account to review and finalize any pending tasks or required actions that are necessary to complete the application process.</li><li>This posting closes at 11:59 PM on the close date listed.</li><li>Please save a copy of the job announcement for your reference, as it may not be available for you to view after the job posting closes.</li><li>Be sure to check both your email and Workday account for updates regarding this recruitment, you must have a valid email address to apply.</li><li>Workday performs best in Google Chrome.</li><li>Applicant Help and Support webpage</li></ul> Affirmative Action, Equal Opportunity, and Pay EquityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here. The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

Performance Improvement Analyst-Operations & Policy Analyst 3 SR30

Salary Range:&nbsp;&nbsp;$102,183.00&nbsp;(Min.) -&nbsp;$132,838.00&nbsp;(Mid.) -&nbsp;$163,492.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Supervisor of Transitional Care Services (TCS) is responsible for supervising the TCS clinical and non-clinical staff’s daily work and activities. The Supervisor ensures adequate staffing and coverage adherence to Department of Health Care Services (DHCS) TCS program and documentation requirements, and that eligible members receive timely and quality services. This position is responsible for promoting the optimal clinical outcomes and improving quality of care through clinical priorities for members.&nbsp; This position utilizes independent clinical judgment to promote quality of care through collaboration with cross-functional teams at L.A. Care (LAC). The position assist in identifying and triaging member and operational issues/problems, and forming resolutions within the scope of work. The position provides ongoing program support through active communication, education, and consultation of interdisciplinary staff.&nbsp; The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports,&nbsp; This position is responsible for ensuring all functions are operating in accordance with the organization's mission, values and strategic goals.&nbsp; <h4>Duties</h4>Supervise staff , including, but not limited to: monitoring of day to day activities of staff, monitoring of staff performance, mentoring, training, and cross-training of staff, handling of questions or issues, etc. raised by staff, encourage staff to provide recommendations for relevant process and systems enhancements, among others.Consult with management and Human Resources Business Partner (HRBP) to review performance improvement plans prior to meeting with staff. Assist in developing written policies and procedures and practice protocols pertinent to the transitional care and regulatory program requirements. Plan and direct TCS activities to provide timely, quality care and services to members experiencing a care transition. Recommend process improvement measures to achieve program’s performance measures outcomes and goals. Conduct and coordinate analysis of data to track and trend for the purpose of improving programmatic and performance on issues related to safe transitions, readmission reduction, and other programs as determined.&nbsp; .&nbsp; Monitor the progress of programs or services in relation to expected standards across the continuum of care.&nbsp; Benchmark best practices and identify measurable outcomes.&nbsp; Recommend innovative approaches to patient care. Collect, analyze, and communicate data related to transitions of care and other related metrics.Conduct monthly audit activity via program’s performance reporting standards to maintain quality care of members and compliance to regulatory requirements. Collect and organize team performance data to identify trends and maintains all assigned reporting responsibilities. Ensure the accuracy of TCS reports and program proficiency in maintaining regulatory standards and schedules. Provide reports to management to identify trends and improve workflow process.<h4>Duties Continued</h4>Provide clinical leadership for Transitional Care and other related program goals. Consult with cross-functional teams concerning patient care issues Coordinate quality improvement activities in transitions of care as demonstrated through identifying clinical priorities and outcomes (e.g. HEDIS, etc.).&nbsp;&nbsp; Assist in the development and implementation of communication strategies to keep internal and external stakeholders informed of Transitional Care initiatives. Ensure program compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations relating to protection of personal history information (PHI). Maintains knowledge of current trends and practices in Transitional Care, nursing, and health care through networking and other resources. Enhance professional and unit growth through active participation in professional organizations, department activities, and community groups. <h4>Perform other duties as assigned. </h4><h4>Education Required</h4>Associate's Degree in Nursing or Related FieldMaster's Degree in Social Work or Related Field<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4>Required:Minimum of 5 years of recent care management, care coordination, and/or transition of care experience in a hospital or managed care setting, such as a health insurance environment and/or experience as care manager in hospital or home health environments. At least 2 years of leading a process, program or staff or supervisory/management experience.Equivalency: Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.<h4>Skills</h4>Required:Knowledge of state, federal and regulatory requirements in care/disease management, care coordination, population health management, health education and Transitional Care Services.Excellent interpersonal communication, problem solving, and conflict resolution skills.Knowledge of complex health care systems and proficiency in performing medical record reviews.Knowledge of professional nursing practice elements and evidence-based models of transitional care.Computer literacy with proficiency with Microsoft Word, Excel, and core program systems.Excellent organizational and time management skills.Must be detailed oriented and an enthusiastic team player.Ability to work independently and with internal and external customers. Ability to solve complex issues, identify, and implement creative solutions.Preferred:Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese&nbsp;&nbsp; <h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California LicenseLicensed Clinical Social Worker (LCSW) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Please note that a Licensed Clinical Social Worker is only required when Master's Degree in Social Work. Licensed Clinical Social Worker not required with Associate's or Bachelor's Degree in Nursing.Able to work flexible job hours.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Social Worker, Nursing, Registered Nurse, Patient Care, Service, Healthcare

L.A. Care Health Plan

Supervisor, Transitional Care Services

Salary Range:&nbsp;&nbsp;$60,778.00&nbsp;(Min.) -&nbsp;$75,950.00&nbsp;(Mid.) -&nbsp;$91,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Supervisor, Authorization Technician supports the Utilization Management (UM) Specialist by handling all administrative and technical functions of the authorization process including intake, logging, tracking and status follow-up.This position provides but is not limited to: Supervision for Authorization Technicians Leads, Authorization Technician and clerical staff in the UM department. Ensure Associate Supervisors are providing consistent and direct feedback to staff (including Leads) regarding performance, customer service, etc. Conduct 1.1 monthly sessions with staff to review performance. Consistently track staff performance, and work with individuals to improve performance as needed. Create, review, and administer corrective action forms.&nbsp; Responsible for hiring, training, motivating, evaluating and counseling of assigned Associate Supervisors, Leads, and Representatives. &nbsp; Ensure that Associates, Supervisors, Leads, and Representatives provide efficient and courteous service.&nbsp; Oversee overtime work and will produce accurate accounting of each representative work performance.&nbsp; Conducting evaluations of and implementing enhancements to the day-to-day operations of the unit. Aid with product launches and expansions. Execute tracking, and assessing member satisfaction efforts and identifying potential areas of the unit dissatisfaction and opportunities for improvement. Facilitating the development, review, and revision, as appropriate, of organizational and departmental policies, procedures, and process flows to ensure compliance with relevant regulatory and organizational guidelines. Ensure Associate Supervisors are providing consistent and direct feedback to staff (including Leads) regarding performance, customer service, etc.This position collects information required by clinical staff to render decisions, assists the Manager and Director of the Utilization Management department in meeting regulatory time lines by maintaining an accurate database inventory of referral authorizations, retrospective reviews, concurrent reviews and grievance/appeal requests, and prepares UM Activity and Weekly Compliance Reports.In addition, this position performs Supervisory roles including payroll, employee Paid Time-Off (PTO) time management, supporting the Leads providing direction and support. The Supervisor authorizes request consistent with auto authorization criteria, &nbsp;maintains confidentiality when communicating member information, and assists with the communication of determinations by preparing template letters for members/ providers. &nbsp;The position supervises all aspects of running an efficient &nbsp;team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.&nbsp; <h4>Duties</h4>Supervision of day to day activities of Authorization Technicians, including but not limited to: Providing direction, Monitoring of staff performance and skillsets for consistency and improvement for all lines of business, Handling all questions/issues raised by staff, Developing tools and procedures on training for staff, Recommending process improvement processes, Preparing and analyzing call center statistical reports, Monitoring of skillsets for consistency, Ensuring quantity/quality is met for overtime, Ensure that all &nbsp;comply with L.A. Care requirements such as submitting requested information in a timely manner and using the approved Authorization Request form with complete medical information i.e.: Diagnosis (DX) codes, Current Procedural Terminology (CPT) ,Healthcare Common Procedure Coding System (HCPCs) codes.Technical Support to UM Specialist: Processing of time sensitive authorization and pre-certification requests to meet department timeframes and regulatory requirements.Computer Input: Accurately and completely processing referrals/authorizations in the MHC system. &nbsp;And distributing a complete file &nbsp;to UM Specialist. Within 2 hours of receipt Identify duplicate requests using the claims and CSIM system to verify existing authorization. Independently identifying and appropriately returning to claims or member services any file that is a duplicate to one already processed in the system. &nbsp;Appropriately documenting what information was used in making this determination. &nbsp;Within 4 hours of receipt: Appropriate identification and timely notification of time sensitive requests: Appropriately identifying for the staff which you support; request that are priority based on date of receipt and established TAT criteria for compliance.Accurate Filing/Maintenance of confidential member information. Creating secure, complete files.Assist in the preparation of &nbsp;communication for authorization determinations, including, but not limited to preparing &nbsp;template letters for members and providers (authorization approval, denial, deferral, modification and pay/education).<h4>Duties Continued</h4>Assist in the technical aspects of the retrospective review process for authorizations and Member or Provider Appeals, including, but not limited to computer data entry, logging, copying, preparing of template letters for communication of appeal determinations to members, providers and partners (appeal uphold or overturn) and filing).Support UM Committee and Audit activity via &nbsp;Department performance reporting. Assures the accuracy of reports concerning inventory and department proficiency in maintaining regulatory standards and time frames.Employee training and development within all core systems. New employee orientation to the departments structure and work flow assignments. The Supervisor will support performance standards and develop performance improvement plans.&nbsp;Monitoring policies and procedures including but not limited to time and attendance, monthly incentive and monthly performance audits&nbsp;Perform other duties as assigned.<h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4>Required:At least 2 years in Medi-Cal managed supervisory experience in a health plan/health insurance authorization processes and/or as a Medical Assistant. At least 1 year of lead (process, program, or staff)/supervisory experience.Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.Preferred:&nbsp; Experience in working with the disadvantaged population, seniors, or people with chronic conditions or disabilities. Medi-Cal, Healthy Families, Healthy Kids and Medicare background preferred.<h4>Skills</h4>Required:Strong verbal and written communication skills.Proficient with Microsoft Word, Excel, and Access.Excellent organizational, interpersonal and time management skills.Must be detail-oriented and an enthusiastic team player.Demonstrate proficiency in data entry and processing of referrals/authorizations in the system.Knowledge of medical terminology and ICD-10 and CPT codes.Persuasion Skills: Must be able to interface with members, medical personnel and other internal and external agencies and sometimes convince/persuade others to comply with L.A. Care requirements such as submitting requested information in a timely manner. Also to use the approved Authorization Request form with complete medical information i.e.: DX codes, CPT, HCPC codes.Preferred: Knowledge of MHC and CSIIM computer system.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Call Center Manager, Call Center Supervisor, Payroll, Data Entry, Call Center, Customer Service, Finance, Administrative

Supervisor, Authorization Technician

25-Oct-2024<h4>Custodial Supervisor</h4>Campus Services 67228BRJob SummaryCampus Services Mission Statement: To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences. The Custodial Supervisor is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Custodial Supervisor fosters a welcoming, supportive, and diverse workforce and environment As part of the Facilities Maintenance Operations (FMO) group in Energy and Facilities, Campus Services, this position is responsible for the daily supervision of custodial services operations in anassigned area(s), including all routine and specialty work. The FMO supervisor works closely with&nbsp;customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction.<ul><li>Ensures all Custodial Services operations adheres to customer-determined standards. Develops cleaning schedules and routines to meet customer expectations for cleanliness and sanitary conditions in compliance with all applicable environmental health and safety requirements. Continually review and adjust schedules and routines as needed.&nbsp;</li><li>Provides hands-on training to custodians in effective cleaning procedures, proper use of equipment and cleaning solutions, building security, and environmental health and safety regulations.</li><li>Communicates effectively and consistently with custodial staff, community members, and customers electronically and face-to-face to ensure excellent customer service. Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. Meets with staff as needed to address issues and concerns.&nbsp;</li><li>Implements Green Cleaning procedures and train custodians in Green Cleaning techniques in accordance with the FMO Green Cleaning Program.</li><li>Assigns and supervises work performed by hourly custodial employees and subcontracted cleaning services (as required).</li><li>Performs regular cleaning quality inspections for all areas. Document inspection results and initiate corrective actions as needed. Implement quality improvement recommendations made by independent, third-party cleaning auditors.</li></ul>Position DescriptionPosition Description Continued:&nbsp;<ul><li>Manages employee performance; provide counsel or disciplinary actions as necessary. Demonstrate sound judgement in the application of performance management in accordance with both the collective bargaining agreement and established Campus Services management practices.</li><li>Ensures compliance with all Departmental, University, and governmental procedures, policies, and regulations. Assures compliance with bargaining unit agreement.</li><li>Ensures custodial operations compliance with all customer-established procedures for use and care of facilities.&nbsp;</li><li>Ensures custodial operations compliance with all procedures of workplace safety, environmental regulations, resource efficiency (recycling and energy conservation programs) and building safety.</li><li>Coordinates and supervise customer requested function set-ups, snow removal operations and response to emergency conditions.&nbsp;</li><li>Performs finance and administrative duties such as maintaining records of employee attendance and payroll, work schedules, key distribution logs, equipment and assist with monitoring supply of inventory.</li><li>Works closely with the department human resources representatives to ensure the proper maintenance of all personnel records.&nbsp;</li><li>Leads, provides support to, or performs special projects (short and long-range), initiatives, and tasks as assigned/directed.</li></ul>Basic Qualifications<ul><li>High school diploma or equivalent work experience required</li><li>Two to three years of supervisory experience in a customer-focused custodial operation</li><li>required</li><li>Specialized knowledge of effective custodial and housekeeping procedures and cleaning</li><li>systems required</li><li>Excellent verbal and written communication, organizational, and time management skills</li><li>required.</li><li>Demonstrated proficiency with various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required</li><li>Must be able to understand, explain, and enforce departmental and University policie and procedures</li><li>Demonstrated ability to read, write and perform financial calculations and administrative duties</li></ul>Additional Qualifications and Skills<ul><li>An understanding of Harvard’s academic, administrative, and collective bargaining agreement structures is strongly preferred</li><li>Demonstrated leadership abilities and willingness to both lead a team and serve as an active team member, demonstrated ability to solve complex problems involving multiple parties without clear lines of authority, demonstrated ability to implement data-driven decision-making and process improvements, and demonstrated ability to maintain flexibility in assignments and work with constrained resources on tight deadlines or in emergency response roles.</li><li>Demonstrated ability to develop favorable interpersonal relationships in a diverse, customer-focused environment. Demonstrated excellence in written and oral communications.</li><li>Demonstrated ability to prioritize, delegate, and manage multiple responsibilities in a dynamic, fast-paced environment.</li><li>In-depth knowledge of cleaning technology and procedures utilized in a higher education setting.</li><li>Working knowledge of network-based systems preferred. Familiarity with handheld computing, equipment diagnostics, bar-coding, and related technologies desired.</li><li>Ability to communicate effectively in Spanish, Portuguese, or Haitian Creole is preferred.</li></ul>Physical RequirementsMust be able to stand and walk for long periods of time, and access non-handicap accessible workspaces/areas as well as confined spaces. Must be able to walk up and down stairs, climb ladders, etc. and routinely walk between campus buildings/areas. Must be able to enter various types of buildings, industrial plants, and/or construction sites. Required to wear personal protective equipment where necessary. Must be physically able to perform and demonstrate all custodial duties required of his/her crews.Working ConditionsEmergency Status Designation: Critical Operations Personnel This position is on-campus and is required to provide full on-site support, as well as during emergency situations determined by management.Additional InformationThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsEnergy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as 24/7 facilities -related call, alarm monitoring and dispatch center.&nbsp; E&amp;F provides a broad portfolio of labor-based services, including building maintenance, landscaping and custodial to a large portion of the University, as well as engineering, technical, and sustainability services.&nbsp; Facilities Maintenance Operations (FMO) a department within E&amp;F, offers primary building maintenance, landscape, fire safety, custodial and event support services to Harvard schools and departments on a fee-for-service basis.&nbsp; All services are provided in strict accordance with regulatory requirements and customer-determined standards.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFacilities Department Office LocationUSA - MA - Cambridge Job Code327056 Custodial Supervisor Work FormatOn-Site Salary Grade056DepartmentCustodial ServicesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Drug Testing, Employment, IdentityScheduleTuesday-Saturday 8:00am-4:30pm Days Off: Sunday &amp; Monday Location: Undergraduate HousesCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JD3

Harvard University FAS Human Resources

Custodial Supervisor

<h4>Introduction</h4> Are you looking to grow your Fiscal career with the State of Connecticut? The&nbsp;Connecticut Department of Energy and Environmental Protection&nbsp;(DEEP)&nbsp;Bureau of Central Services, Financial Management Division&nbsp;currently has an opportunity for a Fiscal Administrative Supervisor in the Accounts Receivable unit. Position Highlights <ul><li>The schedule for this position is Monday - Friday, 40 hours per week, in our Hartford office at 79 Elm Street.</li><li>Schedules, assigns, oversees and reviews the work of staff;&nbsp;</li><li>Oversee reconciliation of revenue;&nbsp;</li><li>Oversee bookstore operations;&nbsp;</li><li>Oversee the Site Information Management System (SIMS);&nbsp;</li><li>Supervises preparation of GAAP reports and budget requests in financial planning;&nbsp;</li><li>Provides staff training and assistance;&nbsp;</li><li>Conducts performance evaluations;&nbsp;</li><li>Determines priorities and plans unit work;&nbsp;</li><li>Establishes and maintains unit procedures;&nbsp;</li><li>Develops or makes recommendations on the development of policies and standards;&nbsp;</li><li>Interprets and administers pertinent laws;&nbsp;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;&nbsp;</li><li>Assists in planning and implementation of financial aspects of EDP systems;</li><li>Utilizes EDP systems for financial records, reports and analyses;&nbsp;</li><li>Prepares programmatic fiscal/administrative analysis and impact statements on proposed regulations and legislation;&nbsp;</li><li>Performs related duties as required.</li></ul>About Us The State of Connecticut, Department of Energy and Environmental Protection (DEEP) is charged with conserving, improving and protecting the natural resources and the environment of the state of Connecticut as well as making cheaper, cleaner and more reliable energy available for the people and businesses of the state. The agency is also committed to playing a positive role in rebuilding Connecticut’s economy and creating jobs and to fostering a sustainable and prosperous economic future for the state. <h4>Selection Plan</h4> Before you apply: <ul><li>In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.</li><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>For assistance in applying please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our Applicant Tips on How to Apply!</li></ul> Important information for after you apply: <ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>For current state employees, salary calculations are not necessarily comparable from branch to branch, but it does not impact your state service credit.</li></ul> Questions about this position should be directed to Nick Naples at <a href="mailto:Nicholas.Naples@ct.gov" target="_blank">Nicholas.Naples@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency, facility or institution this class is accountable for supervising staff engaged in a variety of fiscal and administrative functions, with major emphasis on fiscal administration or payroll oversight. <h4>EXAMPLES OF DUTIES</h4> Schedules, assigns, oversees and reviews the work of staff; Oversee reconciliation of revenue; Oversee bookstore operations; Oversee the Site Information Management System (SIMS); Supervises preparation of GAAP reports and budget requests in financial planning; Provides staff training and assistance; Conducts performance evaluations; Determines priorities and plans unit work; Establishes and maintains unit procedures; Develops or makes recommendations on the development of policies and standards; Interprets and administers pertinent laws; Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; Assists in planning and implementation of financial aspects of EDP systems; Utilizes EDP systems for financial records, reports and analyses; Prepares programmatic fiscal/administrative analysis and impact statements on proposed regulations and legislation; Performs related duties as required. <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>principles and practices of public administration with special reference to governmental budget management, governmental accounting, and payroll;&nbsp;</li><li>relevant agency policies and procedures;&nbsp;</li><li>relevant state and federal laws, statutes and regulations;&nbsp;</li></ul></li><li>Knowledge of <ul><li>grants and contracts preparation and administration;&nbsp;</li><li>purchasing principles and procedures;&nbsp;</li><li>types, characteristics and sources of supply and market factors of assigned commodities;&nbsp;</li><li>business law as it applies to purchasing contracts and sales;&nbsp;</li><li>payroll practices and procedures;&nbsp;</li></ul></li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Considerable ability in preparation and analysis of financial and statistical reports;&nbsp;</li><li>Ability to <ul><li>understand and apply relevant state and federal laws, statutes and regulations;&nbsp;</li><li>utilize EDP systems for financial management;&nbsp;</li></ul></li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Eight (8) years of experience in a combination of fiscal/administrative functions (e.g., accounting, payroll, purchasing) at least one (1) of which must be an accounting, budgeting, or payroll function. Descriptions of these fiscal/administrative functions are attached. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been at the professional working level of Fiscal/Administrative Officer, Accountant, or Payroll Officer 2. NOTE: Connecticut Careers Trainee experience (target Fiscal/Administrative Officer or closely related class) is the professional training level and below the professional working level. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in public administration, business administration or accounting may be substituted for one (1) additional year of the General Experience.</li><li>For state employees experience at the level of a Purchasing Services Officer 1 or 2 substitutes for the General and Special Experience on a year for year basis.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience in preparing Generally Accepted Accounting Principles (GAAP) reports;</li><li>Experience in managing the day-to-day operations of an online bookstore;</li><li>Experience in developing, drafting, and enforcing state statutes and regulations;</li><li>Experience in overseeing the daily, monthly and annual reconciliation of revenue to the Department of Energy and Environmental Protection (DEEP);</li><li>Experience in assisting with the management of regulatory assessment rates for Public Utilities Regulatory Authority (PURA) and Nuclear Safety, including administering client billing notifications;</li><li>Experience in using Microsoft Office including Excel, Word, Outlook, and Teams.</li><li>Experience in working with CORE-CT and Site Information Management System (SIMS) as it pertains to revenue deposits and reporting;</li><li>Experience in database management, data processing, data analysis, and contributing to programing development;</li><li>Experience in selling and processing applications for various licenses, such as hunting, fishing and boating.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Fiscal/Administrative Supervisor(Hybrid)

<h4>Introduction</h4> Are you looking to grow your Fiscal career with the State of Connecticut? The&nbsp;Connecticut Department of Energy and Environmental Protection&nbsp;(DEEP)&nbsp;Bureau of Central Services, Financial Management Division&nbsp;currently has an opportunity for a Fiscal Administrative Supervisor in the Accounts Payable unit. Position Highlights <ul><li>The schedule for this position is Monday - Friday, 40 hours per week, in our Hartford office at 79 Elm Street.</li><li>Supervises maintenance of accounts;&nbsp;</li><li>Supervises preparation of Generally Accepted Accounting Principles (GAAP) reports and budget requests in financial planning;&nbsp;</li><li>Oversight of travel and petty cash;&nbsp;</li><li>Reviews and authorizes expenditures;&nbsp;</li><li>Schedules, assigns, oversees and reviews work of staff;&nbsp;</li><li>Provides staff training and assistance;&nbsp;</li><li>Conducts performance evaluations;&nbsp;</li><li>Determines priorities and plans work;&nbsp;</li><li>Establishes and maintains procedures;&nbsp;</li><li>Develops or makes recommendations on development of policies and standards;&nbsp;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding policies and procedures;&nbsp;</li><li>Prepares reports and correspondence;&nbsp;</li><li>Oversees planning and implementation of financial aspects of EDP systems;</li><li>Utilizes EDP systems for financial records, reports, and analyses;&nbsp;</li><li>Assists in analyzing impact of proposed laws, regulations and legislation on agency fiscal/administrative programs and functions;&nbsp;</li><li>Oversees environmental remediation administrative functions.</li></ul>About Us The State of Connecticut, Department of Energy and Environmental Protection (DEEP) is charged with conserving, improving and protecting the natural resources and the environment of the state of Connecticut as well as making cheaper, cleaner and more reliable energy available for the people and businesses of the state. The agency is also committed to playing a positive role in rebuilding Connecticut’s economy and creating jobs and to fostering a sustainable and prosperous economic future for the state. <h4>Selection Plan</h4> Before you apply: <ul><li>In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.</li><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>For assistance in applying please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our Applicant Tips on How to Apply!</li></ul> Important information for after you apply: <ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>For current state employees, salary calculations are not necessarily comparable from branch to branch, but it does not impact your state service credit.</li></ul> Questions about this position should be directed to Nick Naples at&nbsp;<a href="mailto:Nicholas.Naples@ct.gov" target="_blank">Nicholas.Naples@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency, facility or institution this class is accountable for supervising staff engaged in a variety of fiscal and administrative functions, with major emphasis on fiscal administration or payroll oversight. <h4>EXAMPLES OF DUTIES</h4> Supervises maintenance of accounts; supervises preparation of Generally Accepted Accounting Principles (GAAP) reports and budget requests in financial planning; oversight of travel and petty cash; reviews and authorizes expenditures; schedules, assigns, oversees and reviews work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans work; establishes and maintains procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding policies and procedures; prepares reports and correspondence; oversees planning and implementation of financial aspects of EDP systems; utilizes EDP systems for financial records, reports, and analyses; assists in analyzing impact of proposed laws, regulations and legislation on agency fiscal/administrative programs and functions; oversees environmental remediation administrative functions. <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>principles and practices of public administration with special reference to governmental budget management, governmental accounting, and payroll;&nbsp;</li><li>relevant agency policies and procedures;&nbsp;</li><li>relevant state and federal laws, statutes and regulations;&nbsp;</li></ul></li><li>Knowledge of <ul><li>grants and contracts preparation and administration;&nbsp;</li><li>purchasing principles and procedures;&nbsp;</li><li>types, characteristics and sources of supply and market factors of assigned commodities;&nbsp;</li><li>business law as it applies to purchasing contracts and sales;&nbsp;</li><li>payroll practices and procedures;&nbsp;</li></ul></li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Considerable ability in preparation and analysis of financial and statistical reports;&nbsp;</li><li>Ability to <ul><li>understand and apply relevant state and federal laws, statutes and regulations;&nbsp;</li><li>utilize EDP systems for financial management;&nbsp;</li></ul></li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Eight (8) years of experience in a combination of fiscal/administrative functions (e.g., accounting, payroll, purchasing) at least one (1) of which must be an accounting, budgeting, or payroll function. Descriptions of these fiscal/administrative functions are attached. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been at the professional working level of Fiscal/Administrative Officer, Accountant, or Payroll Officer 2. NOTE: Connecticut Careers Trainee experience (target Fiscal/Administrative Officer or closely related class) is the professional training level and below the professional working level. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in public administration, business administration or accounting may be substituted for one (1) additional year of the General Experience.</li><li>For state employees experience at the level of a Purchasing Services Officer 1 or 2 substitutes for the General and Special Experience on a year for year basis.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience in preparing Generally Accepted Accounting Principles (GAAP) reports;</li><li>Experience in managing the review and audit process of invoices pertaining to the environmental remediation of chemical and oil spills affecting soil, surface water and groundwater;</li><li>Experience in developing, drafting, and enforcing state statutes and regulations;</li><li>Experience in interpreting and implementing Federal, State and Local environmental laws, and collaborating with local, state, and federal agencies including the U.S. Environmental Protection Agency (EPA), and U.S. Coast Guard departments;</li><li>Experience in using Microsoft Office, including Excel, Word, Outlook and Teams;</li><li>Experience in using CORE-CT and Site Information Management System (SIMS);</li><li>Experience in resolving contractor disputes pertaining to payments;</li><li>Experience in database management, data processing, data analysis, and contributing to programing development;</li><li>Experience in debt collection, creating payment plans and placing liens or consent orders on associated properties.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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