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<h4>Overview</h4>LMI is seeking an experienced Journeyman Business Analyst at the Department of Homeland Security (DHS), Federal Protective Service (FPS) headquarters in Alexandria, VA. This position will support the FPS Office of Professional Responsibility with a myriad of analytical and business process matters impacting criminal and administrative investigations. In addition, the incumbent will provide critical operational support and integration of new or improved programs and processes across the organization. You must be able to work on client site full time in Alexandria, VA. LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established in 1961, LMI is a trusted third party to federal civilian, national security, and defense agencies, operating free of commercial and political bias. For more than 60 years, LMI has worked with 40 government agencies. From the departments of Defense to Health and Human Services, LMI is honored to support the government's mission and people around the globe. We believe government can make a difference, and we seek talented, hardworking, mission-driven people who share that conviction.<h4>Responsibilities</h4>As a Journeyman Business Analyst, you will be responsible for helping the organization work towards strategic objectives by helping with planning, aligning stakeholders, leveraging project management principles, conducting surveys, and supporting new processes, programs, and systems.Your duties may include:<ul><li>Assisting the Assistant Director and other staff of the Office of Professional Responsibility in the daily prioritization of administrative taskings critical to agency operations.</li><li>Reviewing and editing correspondence and other reports to ensure completeness, accuracy, and agency equities are property addressed.</li><li>Integrating change management activities into program and project plans.</li><li>Triaging incoming allegations of fraud, waste, abuse, and/or employee misconduct and referring the matter to the appropriate entity for action.</li><li>Analyzing the required change and the organization’s environment and recommend effective change management strategies and methods to encourage change adoption.</li><li>Developing, supporting, and executing actions necessary for leadership to ensure efficient implementation of initiatives across the enterprise.</li><li>Developing content for and facilitating events/meetings such as all-hands, strategic planning sessions, and work group meetings.</li><li>Supporting other tasks efforts, as tasked, to mature business processes and increase organizational efficiency and effectiveness.</li></ul> <h4>Qualifications</h4>MINIMUM QUALIFICATIONS:<ul><li>Bachelor’s degree, preferably in a discipline related to business, information technology, organizational effectiveness, public administration, or criminal justice - other degrees can be considered if experience demonstrates capability.</li><li>Six (6) years of experience in assisting with strategic planning activities, qualitative and quantitative analysis, operational support, and formal documentation.</li><li>Ability to conduct detailed research and analysis of qualitative and quantitative data and present to executive leaders.</li><li>Experience planning and managing change-oriented projects and assessing their performance against objectives and milestones.</li><li>Strong, demonstrated problem solving experience and communication skills, both orally and in writing.</li><li>Ability to propose and assess capabilities of alternative solutions to meet program needs.</li><li>Ability to effectively manage several projects at one time.</li><li>Ability to manage multiple groups and tasks and work independently or in a group.</li><li>Proficiency in the Microsoft Office suite of tools, including Word, PowerPoint, Excel, Project, and Visio.</li><li>Ability to obtain DHS public trust security clearance.</li></ul>DESIRED QUALIFICATIONS<ul><li>Masters degree, preferably in a discipline related to business organizational effectiveness, public administration, or criminal justice.</li><li>Existing DHS public trust or final security clearance.</li><li>Experience working within in a federal law enforcement agency.</li><li>Excellent project and time management skills to thrive in a fast-paced environment.</li><li>Strong facilitation and influencing skills and the ability to build relationships and interface with executive and senior level government leaders.</li><li>Proficiency with data visualization methodologies and software (e.g., Power BI or Tableau).</li><li>Lean Six Sigma, Change Management, Agile, and/or PMP certifications.</li></ul>Target Salary: $95,000 - 110,000. Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Journeyman Business Analyst

Job Abbreviation:&nbsp;PRJ925_M3_E&nbsp;Pay Grade:&nbsp;&nbsp;CDPENT-17&nbsp;Pay Range:&nbsp;$165,800.00&nbsp;-$248,800.00&nbsp;Join the Clean Energy RevolutionBecomea&nbsp;Emerging Technology Acquisition &amp; Implementation Project Management, Senior Managerat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;lead a team responsible for project managing cutting-edge technologies and strategies from development to implementation into normal business operations. This includes physical grid equipment and IT infrastructure working across the SCE enterprise to integrate new technology that drives progress toward a smarter grid and cleaner energy future. As an&nbsp;Emerging Technology Acquisition &amp; Implementation Project Management, Senior Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><h4>Minimum Qualifications</h4>Preferred Qualifications<ul><li>Bachelor's degree or higher in applicable profession, business, or technical descipline or an equivalent combination of education, training, and experience.</li><li>Experience managing process improvement initiatives between multiple business units.&nbsp;</li><li>Experience establishing project performance metrics, tracking success, and reporting through dashboards.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li></ul><ul><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Emerging Technology Acquisition & Implementation Project Management, Senior Manager

About Us: Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support. About the role: The CRM Specialist will be responsible for managing the company's CRM system, which encompasses everything from dealer administration through creating reports and metrics required by management to measure and drive the business. The specialist will also lead small projects with vendors and dealers to enhance functionality, resolve issues and upgrade the system. What you will do: <ul><li>CRM Management – Overall responsibility for keeping the CRM system updated, including accounts, contacts, permissions, users, dashboards, promotions and goals.</li><li>Workflow Management - Create/maintain/troubleshoot system workflows. </li><li>Onsite technical admin for internal and external users</li><li>Business system integrations - Oversight of system integrations including MLA's ERP system BPCS, dealer portal (LiftNet 2.0), support center (Lift Central), and business to business integrations with dealers.</li><li>Create and distribute business intelligence to MLA Management Team. Gather requirements from management and executives for reports from CRM and IBM Cognos while ensuring data quality and accuracy.</li></ul> When &amp; Where: <ul><li>Hybrid work schedule (3 days per week in office, 2 days remote).</li><li>Works in an office environment.</li></ul> What you need to have: <ul><li>Bachelor’s Degree</li><li>2+ years of experience working with CRM systems as an admin/super user.</li><li>Ability to manage multiple projects and work in a fast-paced environment.</li><li>Experience running reports and creating dashboards.</li><li>Excellent communication skills at all levels in the organization.</li></ul> What would be nice to have: <ul><li>Microsoft Certified Technology Specialist qualification</li><li>Understanding of company budgeting.</li><li>Experience creating dashboards and reporting in PowerBI.</li></ul> What we offer: <ul><li>Medical, dental, and vision benefits</li><li>Paid Vacation, Sick Time, and Paid Holidays </li><li>Profit Sharing Opportunities</li><li>Flexible Spending and HSA Accounts</li><li>401k with automatic company contribution and company match</li><li>Short-term and long-term disability insurance</li><li>Life, Dependent Life, and AD&amp;D Insurance</li><li>Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</li><li>Employee Assistance Program </li><li>Employee Discounts</li><li>On-site fitness center (Houston)</li><li>On-the-job training and development</li></ul> The pay for this position ranges from $60,372 to $85,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience. To be considered for this role, all applicants must submit a full and complete application through our careers page. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Equal Opportunity Employer/Veterans/Disabled Agency Disclaimer: Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Mitsubishi Logisnext Americas Inc.

CRM Specialist

<h4>Summary of Position</h4>The Sr. Coordinator, Business &amp; Legal Affairs position requires a talented individual who will handle a variety of legal and administrative duties in support of daily operations for two Business &amp; Legal Affairs Executives in the Office of the General Counsel.<h4>Responsibilities</h4><ul><li>Maintain and track corporate subsidiaries (in the US, UK, Canada, and other international territories)</li><li>Maintain subsidiary database, corporate minute books, records, and other legal files</li><li>Draft resolutions and other corporate documents such as bylaws, operating agreements, and consents</li><li>Draft and file all formation, merger, and dissolution documents for corporate entity structure</li><li>Draft and manage company confidentiality agreements</li><li>Work with tax department to maintain proper entity management for subsidiaries and joint ventures</li><li>Oversee maintenance of credit agreement and other corporate debt facilitates</li><li>Act as a liaison for Board of Directors and C-level executive officers</li><li>Manage and plan Board of Director and shareholders meetings, including preparing meeting materials</li><li>Draft correspondence and simple general corporate, securities and finance agreements</li><li>Prioritize and manage deadlines for multiple simultaneous contracts and projects</li><li>Route contracts for execution</li><li>Providing administrative support, including answering phones, scheduling meetings and conference calls, making travel arrangements, and processing expense reports.</li><li>Organizing and maintaining legal files.</li><li>Overseeing the approval process of outside legal expenses.</li><li>Assisting on a wide variety corporate legal, litigation, and risk management-related matters, including the review of cease-and-desist letters, responses to subpoenas, and other legal documents.</li></ul><h4>Qualifications and Skills</h4><ul><li>Experience working for a public company and/or in business &amp; legal affairs is a plus, but not required</li><li>Self-starter who has an interest in the business and legal side of entertainment&nbsp;</li><li>Must have strong computer and interpersonal skills&nbsp;</li><li>Must be able to meet tight deadlines, capable of working with confidential legal information, and able to succeed in a fast-paced, deadline-driven environment&nbsp;</li><li>Must be detail-oriented and organized, with the ability to prioritize multiple tasks</li><li>Excellent communication skills, including the ability to liaise with C-Suite executive officers and their support teams, and other senior management&nbsp;</li><li>Excellent research, writing, and drafting skills</li><li>Paralegal Degree preferred, but not required</li></ul><h4>Nice to Haves</h4><ul><li>Junior paralegal experience&nbsp;</li></ul><h4>About the Company</h4>Lionsgate (NYSE: LGF.A, LGF.B) encompasses world-class motion picture and television studio operations aligned with the STARZ premium global subscription platform to bring a unique and varied portfolio of entertainment to consumers around the world. The Company’s film, television, subscription and location-based entertainment businesses are backed by a 17,000-title library and a valuable collection of iconic film and television franchises. A digital age company driven by its entrepreneurial culture and commitment to innovation, the Lionsgate brand is synonymous with bold, original, relatable entertainment for audiences worldwide.<h4>Our Benefits</h4><ul><li>Full Coverage – Medical, Vision, and Dental</li><li>Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day</li><li>401(k) company matching</li><li>Tuition Reimbursement (up to graduate degree)</li></ul><h4>Compensation</h4>$55,000 - $57,500<h4>EEO Statement</h4>Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law. &nbsp;

Lionsgate

Sr. Coordinator, Business & Legal Affairs

Title: Coordinator of Non-Credit EMS Programs
Institution:&nbsp;Volunteer State Community College
Job Summary:
The Coordinator is responsible for Non-Credit Emergency Medical Services (EMS) programs and courses which grants technical certificates or continuing education contact hours. The Coordinator will lead, supervise, manage, and implement all aspects of the programs and courses, including classroom development and instruction, curriculum development, marketing, recruitment and advising of students, budgeting, and faculty supervision and support, and revision/modification of all program components as needed. Position includes teaching responsibilities as assigned. The Coordinator holds a 12-month staff position and is under the supervision of the Director of EMS. The Coordinator is expected to participate in community activities related to the College’s mission. 
Job Duties:
Teach occasionally during the day, evening, weekend, and off-campus. Develop curriculum; evaluate and review non-credit courses. Evaluate and monitor progress to achieve goals and objectives (and those by any licensing, registering, or certifying agency as applicable); assist with affiliation efforts. Attend college and department meetings. Ensure compliance with all Tennessee Board of Regents (TBR) and College policies, guidelines, licensure requirements, and other state and federal guidelines including the Tennessee EMS Board and National Registry of Emergency Medical Technicians. Direct, supervise, manage, and implement the overall operation of the non-credit EMS courses. Interview, hire, supervise, and evaluate instructors and ensure adequate staffing for the program courses. Market the course offerings, recruit and advise students. Monitor and analyze data pertinent to students’ successful academic performance. Manage textbooks including working with departmental committees during the review process, coordinating with publishers, negotiating purchase packages, and organizing demonstrations and training for electronic resources. Oversee student complaint resolution by ensuring that student discipline and complaint policy and procedures are followed, meet with students and coordinate with the EMS Director and/or Health Sciences Dean in mediating resolution. Maintain parts and supplies inventory, ordering parts and supplies and keeping related records. Recommend purchase of new equipment and submit appropriate purchase requests following Vol State and department procedures. Coordination and implementation of the clinical education component of the curriculum including scheduling of students, facilitating orientation to sites, conducting site visits, functioning as emergency contact, provide line of communications with clinical sites. Oversee use of facilities and equipment for day, evening, and weekend classes. Act as liaison between students, the medical director, sponsoring agencies, local medical community, and state level certifying/licensing agency as needed. Some travel required. Other duties as assigned.&nbsp;
Minimum Qualifications:
Associate degree from a regionally accredited institution. Currently licensed as a Tennessee Paramedic, without a history of revocation, denial, or suspension of licensure. Pre-Hospital experience: Minimum of two (2) years practicing in the pre-hospital environment. Administration experience: Verifiable proof of a minimum of two (2) years in EMS education administration or a minimum of three hundred (300) hours of EMS instruction. Currently endorsed in an EMS Board-approved trauma, cardiac and pediatric course (instructor preferred). Completion of an EMS Board approved instructors’ course. Current Paramedic Instructor/Coordinator designation. Three years of related experience. 
Preferred Qualifications:
Bachelor’s degree from an accredited institution. Collegiate-level teaching experience with an accredited EMS program. Supervisory or management experience. 
Knowledge, Skills, and Abilities:
Knowledge and/or experience using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively with a diverse faculty, staff, and student population. Proficiency in using the internet, management system software, and clinical documenting software.
Pay Rate: $47,276 - $59,095 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.

Motlow State Community College


      Coordinator of Non-Credit EMS Programs
    

The Transportation Coordinator is responsible for the daily administrative functions in the Transportation department. They ensure that drivers are aware of any changes that may or will occur and provide route change information to customers as needed. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>Sunday - Thursday from 8pm - 1am</li><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, educational assistance program, and more! </li></ul> ESSENTIAL FUNCTIONS: <ul><li> Prepare delivery paperwork for drivers. </li><li>Pull and put away keys. </li><li>Confirm driver on routes. </li><li>Perform DOT file maintenance. </li><li>Process payroll. </li><li>Check in driver and verify paperwork. </li><li>This position has additional responsibilities. Special projects may be assigned at the position supervisor's discretion. </li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>Have a high school diploma or equivalent. </li><li>At least 2 years of work experience in a similar function is preferred. </li><li>Have good computer skills, including Microsoft products. </li><li>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

TRANSPORTATION COORDINATOR

Under limited supervision, this position handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul> <li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li> <li>Get paid early. Get paid fast. </li> <li>401(k) with annual company match. </li> <li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: <ul> <li>Monitor customer reporting; communicate critical issues. </li> <li>Research and respond to customer inquiries.</li> <li>Maintain customer files to ensure up to date information.</li> <li>Manage customer requests for assistance, information, and issue resolution.</li> <li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li> <li>Maintain regular communication with decision makers within customer organizations.</li> <li>Train customers on various business applications to maximize company value to the organization.</li> <li>Analyze and respond to various customer requests involving store level and group level information.</li> <li>Respond to various customer requests and needs.</li> <li>Answer inquiries by phone, email, and internet response.</li> <li>Perform other duties as needed or assigned by supervisor.</li> <li>Other duties may be assigned. </li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: <ul> <li>High School Diploma or GED. </li> <li>2 or more years of customer service experience.</li> <li>Ability to type 45 wpm and perform 10-key by touch.</li> <li>Strong verbal and written communication skills, and organization and planning skills.</li> <li>Knowledge and experience with all Microsoft office applications.</li> <li>Ability to prioritize pending tasks in a logical manner.</li> <li>Ability to learn quickly, retain information and meet deadlines.</li></ul> WORKING CONDITIONS: <ul> <li>Office environment.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

CUSTOMER SERVICE REP II

McLane is one of the largest and most stable supply chain services leaders in the United States. We've been at the forefront of delivering retail and restaurant solutions for convenience stores, mass merchants, drug stores, and chain restaurants for over 125 years. Our vision is to be an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns. Work Schedule: Tuesday - Saturday 8:00 a.m. - 5:00 p.m or Monday-Friday 4pm-1am Pay and Benefits: The pay range for this position is $55,000 to $65,000 based on qualifications and experience. This role is also eligible to participate in the annual incentive plan with a target incentive of 10% of your base annual salary. Full-time employees are offered benefits including health/RX, dental and vision insurance; flexible and health spending accounts (FSA/HSA); short and long-term disability coverage, supplemental life insurance; 401(k); paid time off and holiday pay for Company designated holidays. ESSENTIAL FUNCTIONS: <ul><li>Achieve safe, timely, and accurate deliveries to customers via a thorough working knowledge of multi-stop routing systems and dispatch procedures. </li><li>Review driver logs, hours of service, and other DOT requirements to ensure compliance with all state, local and federal regulations. </li><li>Coordinate activities with other distribution center departments to ensure that accurate and timely deliveries occur.</li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>Have a high school diploma or GED equivalent required.</li><li>A Bachelor's degree is preferred.</li><li>Have at least 1 year of transportation management experience in the food distribution industry.</li><li>Be knowledgeable about DOT regulations. </li><li>AS/400 experience is preferred.</li><li>Truck routing software experience preferred.</li><li>Be able to work a varied and flexible schedule. </li><li>Have basic competency with Microsoft Office programs (Excel, Outlook, Word).</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TRANSPORTATION SUPERVISOR

Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>Pay rate: $18.00 to $21.00 per hour. </li><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Get paid early. Get paid fast. </li><li>401(k) with annual company match. </li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. <ul><li>Maintain customer files to ensure up to date information.</li><li>Research and respond to customer inquiries.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business issues and applications to maximize value.</li><li>Respond to various customer requests and needs.</li><li>Answer inquiries by phone, email, and internet response.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: <ul><li>High School Diploma or GED. </li><li>Up to 2 years of experience in a customer service role.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Strong verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with Microsoft office applications.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly and retain information.</li></ul> WORKING CONDITIONS: <ul><li>Office environment.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

CUSTOMER SERVICE REP I

McLane is one of the largest and most stable supply chain services leaders in the United States. We've been at the forefront of delivering retail and restaurant solutions for convenience stores, mass merchants, drug stores, and chain restaurants for over 125 years. Our vision is to be an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns. This position is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. It ensures that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries. BENEFITS: <ul><li>Day 1 Benefits available: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, sick leave accrual, college tuition reimbursement, and more! </li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. A teammate in this position must have the ability to: <ul><li>Direct and motivate teammates.</li><li>Communicate company and division information to teammates.</li><li>Listen, address and follow-up to teammate concerns, questions and problems.</li><li>Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.</li><li>Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.</li><li>Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.</li><li>Ensure the work environment is maintained in a clean and safe manner following government, company and Silliker standards.</li><li>Supervise and manage daily work of department teammates.</li><li>Create and maintain schedules and job assignments of department teammates.</li><li>Maintain all departmental paperwork.</li><li>Provide training as needed to maintain an efficient and knowledgeable workforce.</li><li>Provide coaching/corrective action, training and development for teammates.</li><li>Enforce all Distribution Center policies and issue coaching/corrective action as needed.</li><li>Ensure adherence to proper operational and safety procedures.</li><li>Be a visible and a vocal advocate for safety.</li><li>Relieve other supervisor(s) during their vacations.</li><li>Comply with company work and safety rules.</li><li>Follow directions.</li><li>Work independently and in a team environment.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F; a supervisor assigned to the freezer must be able to periodically work in temperatures as cold as -10°F.</li><li>Periodically stand, walk, bend, stoop, push, pull, grasp and reach above the head as needed.</li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: A teammate in this position must: <ul><li>High School Diploma or GED equivalent required.</li><li>A bachelor's degree is preferred.</li><li>Have 2 years distribution warehouse experience, preferably in the grocery industry.</li><li>Have experience leading large numbers of warehouse staff with experience in hiring, training, motivating and resolving employee relation's issues.</li><li>Have computer knowledge to include experience using Microsoft Word and Excel.</li><li>Demonstrate the ability to lead by example.</li><li>Possess good written and verbal communication skills.</li><li>Be willing to listen and respond to teammates.</li><li>Have the ability to effectively present information and respond to questions from groups of managers and teammates.</li><li>Have the ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>Be able to successfully pass education/experience verification.</li></ul> WORKING CONDITIONS: <ul><li>The environment encompasses all areas of a Distribution Center; material movement takes place throughout the facility.</li><li>This position requires the teammate to work inside majority of the time.</li><li>This position may require work in hot and cold temperature extremes and exposure to dust, dirt, fumes, noise, potentially harmful chemicals, solvents and components, and working in close to proximity to other teammates.</li><li>Closed-toe shoes must be worn at all times.</li><li>This position has official supervisory responsibilities.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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