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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>This internship experience will offer you the opportunity to join an innovative and passionate team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American ExpressHow will you make an impact in this role?<ul><li>Develop a comprehensive understanding of the merchant &amp; network business and its needs.</li><li>Conduct research on the external/competitive landscape as well as data analysis to develop insights and solutions for GMNS’ most critical strategic priorities</li><li>Engage business and external partners to drive new opportunities and grow the business.</li><li>Develop relationships with a variety of internal and external stakeholders.</li><li>Contribute to the design and execution of critical initiatives and develop/implement tests for effectiveness.</li><li>Help build executive presentations on strategic topics to be shared with senior management and/or partners.</li><li>Build a strong network and a deeper understanding of American Express’ Merchant and Network business through project work and events with senior leaders</li></ul>This position will be based in New York, NYMinimum Qualifications<ul><li>Currently enrolled in a full-time MBA degree program</li><li>Students must have a graduation date between December 2025 and June 2026</li></ul>Preferred Qualifications<ul><li>Strong analytical skills</li><li>Strong customer focus</li><li>Project management skills</li><li>Strong communication and presentation skills</li><li>Strategic mentality</li><li>Ability to work independently and collectively</li><li>Ability to problem solve and use data to drive insights</li><li>Demonstrated strategic thought leadership to get results</li><li>A track record of results and desire for continuous learning/improvement</li><li>Ability to multi-task and effectively handle time to deliver timely outputs</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Campus Graduate - 2025 Global Merchant & Network Services Business Development & Strategy Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. We’re looking for an experienced Java Backend Engineer to join a top talent team working on a fast-evolving set of experimental and new applications, services and platforms that is serving tens of millions of customers around the world. Someone who is passionate about shaping the future of commerce and personal finance; Someone who is obsessive about good design and great code; Someone who can find elegant solutions to hard technical and functional challenges and can work well within and across teams.Responsibilities<ul><li>Serve as a senior member of an agile development team that drives user story analysis and elaboration.</li></ul><ul><li>Design and develop software solutions, think abstractly and deal with ambiguous/under-defined problems.</li></ul><ul><li>Foster the spirit of collaboration across multiple internal teams.</li></ul><ul><li>Participate in solution architecture, code reviews, ad-hoc pair programming; contribute to iterative improvement of tools, automation and practices used by team.</li></ul><ul><li>Mentor and lead team members.</li></ul>Qualifications<ul><li>Proven expertise in REST API design and implementation.</li></ul><ul><li>Proven expertise in with SOA, Micro-Services, Containers.</li></ul><ul><li>Experience with Stream processing/Queue - Solace, Kafka.</li></ul><ul><li>Experience with Databases – MongoDB (Or a different Document DB/ NoSQL), PostgreSQL.</li></ul><ul><li>Familiar with tools - Git, Jenkins, IntelliJ IDEA, Jira, Confluence.</li></ul><ul><li>Familiarity with security principles, SSL, Cryptography.</li></ul><ul><li>7+ years of experience with Java backend (J2EE). Nice to have Kotlin experience</li></ul><ul><li>5+ Years Reactive Programing (asynchronous programming paradigm) ideally with Spring boot WebFlux, Vert.x and RxJava.</li></ul><ul><li>A BS or MS degree in Computer Science, Computer Engineering or similar discipline, or equivalent work experience</li></ul><ul><li>Experience building and supporting distributed highly available systems.</li></ul><ul><li>Good communication skills.</li></ul><ul><li>High energy and ‘can-do’ attitude.</li></ul><ul><li>Interest in new technologies and tools, industry best practices.</li></ul><ul><li>Passion for shipping quality software fast and frequently.</li></ul><ul><li>Attention to detail.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Java Software Engineer - Wealth Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and handles bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, using our modern capabilities to gain broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>This internship experience will offer you the opportunity to be part of an innovative and hard-working team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American ExpressThe Business Development (Product Focus) internship at American Express is an exciting opportunity to drive the vision, strategy, and development for our ground breaking B2B products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. This role requires you to collaborate with multiple collaborators across the organization. This is a great opportunity to stay on the cutting edge of innovative and disruptive B2B solutions and directly supply to the success of American Express.How will you make an impact in this role?<ul><li>Define the product vision and strategy, go to market and distribution plans, and product value proposition.</li><li>Develop a comprehensive understanding of the merchant &amp; network business and its needs.</li><li>Conduct research on the external/competitive landscape as well as data analysis to help American Express improve performance and drive growth.</li><li>Conduct market research, monitor industry trends, and evaluate the competitive landscape to develop insights and find opportunities to enhance product strategies and roadmaps.</li><li>Define capabilities for new payment products, capabilities, and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.</li><li>Collect and synthesize product important metrics, conduct data analytics, and develop robust cases to drive actionable insights and steer the product strategy.</li><li>Design and lead test &amp; learn pilots, and leverage takeaways to refine the product roadmap or improve the customer experience.</li><li>Develop relationships with a variety of internal and external collaborators.</li><li>Help handle external partnerships to drive new opportunities and expand the business.</li><li>Support the development of new and emerging products, services, features and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc.</li><li>Drive product and/or feature adoption and engagement in partnership with cross-functional collaborators, including development of marketing &amp; servicing materials, and measuring impact post launch</li><li>Engage with internal business partners (e.g., Technology, Data Analytics, other Product groups, etc.) to understand customer needs and problems, flesh out use case details, collaborate on new product concepts, and co-develop solutions.</li><li>Handle projects from concept through execution by partnering with the vital teams to shape a rich and engaging customer experience.</li></ul>This position will be based in New York, NYMinimum Qualifications<ul><li>Currently enrolled in a full-time Master’s or Graduate degree program</li><li>Students must have a graduation date between December 2025 and June 2026.</li><li>Experience in the payments industry is a plus</li></ul>Preferred Qualifications<ul><li>Passion for payments and innovation: Passion for emerging payments, FinTech and the evolving payments landscape. Knowledge of payments industry and disruptive technologies a plus.</li><li>Critical thinking:&nbsp;Ability to synthesize and translate market and industry trends into opportunities for AXP to drive digital spend and further enhance our customer offering.</li><li>Problem solving:&nbsp;Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems. Strategic mentality.</li><li>Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and get results in a fast paced, multi-partner environment with constant change.</li><li>Intellectual curiosity:&nbsp;High-intellectual curiosity, out-of-the-box, creative &amp; critical thinker with experience in complex problem solving and strategic thought leadership. Strong analytical abilities.</li><li>Ambitious spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly matrixed organizations in order to implement and deliver results.</li><li>Collaborative teammate: Ability to collaborate with internal collaborators and effectively operate in ambiguity, white space, and constantly evolving priorities.</li><li>Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and results for an executive audience.</li><li>Strong customer focus</li><li>Project management skills</li><li>Ability to work independently as well as part of a team</li><li>Ability to problem solve and use data to drive insights</li><li>Demonstrated strategic thought leadership to get results</li><li>A track record of results and desire for continuous learning/improvement</li><li>Ability to multi-task and effectively handle time to deliver timely outputs</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Merchant & Network Services Business Development & Product Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;&nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’sORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Director of ORM Transformationwho will lead the strategy and execution of the transformation of the Operational Risk Management framework for the enterprise. This is a high visibility opportunity that includes working with cross functional stakeholders across the enterprise including several senior leaders.The Director, Operational Risk Management (ORM), Transformation will:<ul><li>Play a lead role in developing strategy and driving execution of transformation of operational risk across the enterprise&nbsp;</li></ul><ul><li>Run initiatives within Program Management Office to transform the organization&nbsp;</li></ul><ul><li>Contribute to plans related to remediation of Matters Requiring Attention (MRAs)&nbsp;</li></ul><ul><li>Create material for regular updates and presentations to Board, Executive Committee, BU Presidents and several senior stakeholders</li></ul><ul><li>Manage a robust communication plan to keep relevant stakeholders at different levels informed, obtain buy-in, receive inputs and remove roadblocks as relevant&nbsp;</li></ul><ul><li>Stay abreast of regulatory changes and industry best practices, and lead regulatory engagement, and provide oversight of processes to monitor, evaluate and integrate regulatory changes into OR framework &amp; trainings</li></ul><ul><li>Regularly evaluate the risk governance framework’s effectiveness, identifying improvement opportunities and ensuring implementation of enhancements</li></ul><ul><li>Collaborate across cross-functional stakeholders, bringing them along and ensure comprehensive engagement in initiatives and projects&nbsp;</li></ul><ul><li>Be a though leader with a proactive mindset – align stakeholders, assess risks and escalate or devise mitigation strategies, think through interdependencies, etc.&nbsp;</li></ul><ul><li>Manage OR technology/systems and contribute to an innovation strategy</li></ul>Qualifications:&nbsp;<ul><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities)</li></ul><ul><li>Project management skills and experience</li></ul><ul><li>Strong relationship building skills and ability to effectively collaborate and work with stakeholders across groups, geographies and with varying backgrounds</li></ul><ul><li>Experience driving transformational change across the enterprise&nbsp;</li></ul><ul><li>Knowledge of regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings</li></ul><ul><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul><ul><li>Excellent communication and interpersonal skills</li></ul><ul><li>Ability to operate independently in a highly complex matrixed environment&nbsp;</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Operational Risk Management (ORM) Transformation

American Express invites you to share your resume so you can be considered for future Manager-level opportunities within our Control Management organization.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The objective of the Global Services Group (GSG) Control Management Governance team is to establish the Operational Risk and Controls strategy for GSG, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GSG Control Management is looking for a Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, GSG Control Manager Governance will:<ul><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Support execution plans for operational risk management within the business unit GSG, including GSG specific guidelines, project plans, etc.</li><li>Implement the operational risk framework to enable effective risk management and decision making in GSG</li><li>Help create GSG-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across GSG through regular communication</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following in a supporting role: Translating operational risk strategy and appetite into execution guidelines; Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds; Implementing the operational risk governance frameworks; Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards; Supporting the operational risk exam management processes</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact senior GSG/tech counterparts</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>ORMCM&nbsp;Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

American Express Future Opportunities:  Manager - Control Management

GENERAL PURPOSE:The Barry Florescue Undergraduate Business Program is seeking a motivated and dedicated team member to serve as an Career Advisor for our growing team. The Career Advisor will play a critical role in supporting the career development and success of undergraduate business students at the University of Rochester. This position will collaborate closely with the Benet Career Management Center to ensure alignment and integration with the career advising services offered to full-time MS and MBA students. The Career Advisor will also partner with the Gwen Greene Career Center to utilize shared resources and foster a strong relationship in order to provide comprehensive career guidance, support, and programming tailored to the unique needs of undergraduate business students.Reports to – Faculty Director of the Barry Florescue Undergraduate Business ProgramRESPONSIBILITIES:Career Advising (25%)<ul><li>Provide one-on-one career advising to undergraduate business students.</li><li>Assist students in developing career plans, identifying career goals, and navigating the internship and full-time job search process.</li><li>Offer guidance on resume and cover letter writing, interview preparation, networking strategies, and job offer negotiations.</li><li>Aids in program development and delivery:<ul><li>Design, implement, and assess career development programs and workshops tailored to undergraduate business students.</li><li>Collaborate with faculty, staff, the Benet Career Management Center, and the Gwen Greene Career Center to integrate career development into the undergraduate curriculum.</li><li>Develop and maintain relationships with employers, alumni, and other stakeholders to create internship and job opportunities for students.</li></ul></li><li>Collaborates with other resource centers and serves as a key bridge of integration:<ul><li>Work closely with the Benet Career Management Center to leverage shared resources and ensure consistency in career advising practices.</li><li>Collaborate with MBA and MS career advisors to share best practices and support students interested in pursuing advanced degrees.</li><li>Partner with the Gwen Greene Career Center to align efforts and resources, ensuring comprehensive support for undergraduate business students.</li><li>Participate in cross-functional teams and committees to support the overall career services strategy within the Simon Business School.</li></ul></li></ul>Student Engagement (25%)<ul><li>Develop and implement strategies to engage undergraduate business students in career development activities and services:<ul><li>Serve in an advisory capacity for the industry- and career-related student organizations on campus.</li><li>Create and distribute career-related communications and marketing materials to promote events, resources, and opportunities, including the bi-weekly “Business Buzz” newsletter.</li></ul></li><li>25% - Track employment outcomes<ul><li>Track assigned student progress throughout job search and keep detailed spreadsheet and advising and referral notes.</li><li>Conduct outreach to students’ post-graduation to follow up on career progress and present opportunities as identified.</li><li>Provide relevant documentation by individual to satisfy employment reporting requirements according to all relevant standards.</li></ul></li><li>20% - Business development<ul><li>Work independently and with Corporate Engagement teams on identifying and bringing companies that hire undergraduate students to campus, and facilitating alumni virtual networking, presentations or interviewing.</li><li>Accountable for reaching out to a set # of corporate contacts weekly and quarterly to build network and advance student progress.</li><li>Work with the Corporate Engagement teams to oversee social media campaigns targeted at corporations and contacts.</li></ul></li><li>5% - Other duties as assigned, including:<ul><li>Assist with online and print promotional activities for Undergraduate Business.</li><li>Staff meetings and projects as assigned.</li></ul></li></ul>QUALIFICATIONS:<ul><li>Bachelor’s degree in business, education, counseling, or a related field required; Master’s degree preferred.</li><li>Minimum of 5 years of experience in career advising, coaching, or a related field.</li><li>Strong understanding of career development theories, job market trends, and employer expectations.</li><li>Excellent interpersonal, communication, and presentation skills.</li><li>Ability to work independently and collaboratively within a team-oriented environment.</li><li>Proven ability to develop and deliver effective career development programs and services.</li></ul>Preferred:<ul><li>Experience working with undergraduate business students.</li><li>Familiarity with the University of Rochester and Simon Business School’s academic programs and resources.</li><li>Knowledge of internship and job placement processes and employer engagement strategies.</li></ul>The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law.&nbsp; This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. &nbsp;This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.<h2>How To Apply</h2>All applicants must apply online.EOE Minorities/Females/Protected Veterans/Disabled<h2>Pay Range</h2>Pay Range: $60,431 - $84,603 AnnuallyThe referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by&nbsp;considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Sr Career Services Spec, Ext

GENERAL PURPOSE:The Ain Center for Entrepreneurship and Innovation (CFEI) seeks a collaborative and energetic individual to oversee the day-to-day operation, management, and marketing of the Ain Center. The Sr Departmental Program Specialist will initiate activities to bolster experiential learning opportunities. They will identify educational needs of our entrepreneurial learners, and work to connect resources within the University of Rochester. They will conduct needs assessments and oversee/plan program offerings. The Sr Departmental Program Specialist will develop marketing strategies for CFEI's programs that ensure maximum engagement. They will work closely with Center leadership and supervise a Department Coordinator and student workers.RESPONSIBILITIES:Management of CFEI Programs and Activities (50%)<ul><li>Manage the day-to-day operations of the CFEI.</li><li>Set appropriate goals for CFEI programs.</li><li>Develop and execute programs including workshops, business plan competitions, and special events</li><li>Oversee the CFEI student business incubator and student funding requests.</li><li>Benchmark with peer institutions and monitor best practices.</li><li>Keep current on developments in entrepreneurship, entrepreneurship education, and the business industry.</li><li>Strengthen existing relationships and establish/form new, collaborative relationships with similar organizations.</li><li>Work with advancement personnel to develop philanthropic and engagement opportunities for the CFEI.</li></ul>Serve as NSF I-Corps Senior Personnel (20%)<ul><li>Oversee course coordination for the region</li><li>Assist with recruitment of instructors, mentors, and participants for the regional cohorts and candidates for the National Teams program</li><li>Assist with marketing to broaden awareness of the program</li><li>Assist in the collection of data to support program reporting requirements</li><li>Oversee post-course communication with the cohort graduates to support their growth and to discuss next steps</li></ul>Marketing and Communications (10%)<ul><li>Develop digital marketing and communications for the CFEI, including management of website and promotion of programs.&nbsp; Function to be supported by Department Coordinator and student workers.</li></ul>Management of CFEI Staff and Budgets (10%)<ul><li>Management of one staff member and student workers including recruitment, training, and providing direction.</li><li>Oversee work of and provide direction to CFEI staff.</li><li>Initiate search for new grants and contracts as needed.</li><li>Consider and explore new revenue streams.</li><li>Work directly with staff at the Simon Business School to manage and oversee budget.</li></ul>Represent CFEI Across University (5%)<ul><li>Attend conferences and take part in committees and groups, act as liaison to CFEI and associated departments.</li><li>Serve on applicable University committees and attend meetings on behalf of department.</li><li>Attend professional meetings related to the programs and department goals.</li><li>Serve as liaison with key departments, as necessary, and may include:<ul><li>Advancement</li><li>Simon Business School Dean's Office Personnel</li><li>Academic departments and Student Life as necessary</li></ul></li></ul>Other duties as assigned (5%)QUALIFICATIONS:<ul><li>Bachelor's degree and 5 years of relevant experience required</li><li>Master's degree preferred</li><li>Or equivalent combination of education and experience</li><li>Strong leadership and team management skills required</li><li>Exceptional communication, negotiation, and relationship-building skills required</li><li>Proficiency in program evaluation and data analysis required</li><li>Ability to work effectively in a fast-paced, dynamic environment required</li><li>Advanced budget management and financial planning expertise preferred</li></ul>The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. &nbsp;This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.<h2>How To Apply</h2>All applicants must apply online.EOE Minorities/Females/Protected Veterans/Disabled<h2>Pay Range</h2>Pay Range: $70,197 - $105,295&nbsp; AnnuallyThe referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by&nbsp;considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Sr Departmental Program Specialist

<h4>Overview</h4>LMI seeks a Management Analyst to support a DHS program management office for office management, business process, and operational improvements.&nbsp; This position offer partial telework.&nbsp; Candidates should be based in the New York City area.&nbsp;&nbsp;LMI: Innovation at the Pace of Need™At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs. Come join the organization consistently ranked as a top workplace!<h4>Responsibilities</h4><ul><li>Review business processes and develop and improve standard operational procedures&nbsp;</li><li>Lead document management workflows, coordination, and adjudication</li><li>Track and implement opportunities for improvement and corrective actions</li><li>Develop PowerPoint briefings and present the status of business management objectives and data to senior leadership</li><li>Collate data from multiple sources and analyze for trends that inform decision-making</li><li>Support client and team meetings through preparing agendas, developing meeting minutes, and tracking actions and deliverables</li><li>Support stakeholder engagement and outreach events across working group stakeholders and partners</li><li>Review informational requests from Department leadership, Congress, or other federal stakeholders and support coordination and development of timely responses</li><li>Conduct basic research on technical topics as assigned and prepare summary reports of briefings on findings</li><li>Lead development and management of all program and business office documentation and files</li><li>Perform periodic quality control activities, such as peer review of documents&nbsp;</li></ul><h4>Qualifications</h4><ul><li>Bachelor's Degree</li><li>Minimum 3 years of experience</li><li>Strong understanding of MS Office Suite and SharePoint, MS Teams, and Adobe Acrobat Professional</li><li>Ability to clearly communicate with a variety of stakeholders, including strong writing skills</li><li>Ability to prioritize and manage multiple assignments </li><li>Effective problem-solver </li><li>Work within a cross-functional team toward supporting our client’s success</li><li>This position requires completing a Government background investigation.&nbsp; You must be a US citizen.</li></ul><h4>EEO Statement</h4>LMI is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Management Analyst

Position - Wraparound Care Coordinator Job Type: Full-time (flexible schedule 35-hour work week) Starting Pay: $24.12 per hour (43,896.06) - $25.34 per hour (46,118.30) with yearly raises. Wraparound Program: Wraparound is a family-centered process that employs the wraparound facilitation model to help preserve the family unit through the coordination of in home and community based services and supports and monitors risk, safety, permanency, and well-being of each family member in the home. Our program works with the whole family with children in the home up to the age of 18 who are at risk of out of home placement and have an ability to function in school, home, and community with community-based services supports. Major Responsibilities/Activities: <ul><li>Provides home-based services to a caseload of 12 families in Erie County utilizing the Wraparound Care Coordination model</li><li>Utilizes a strengths-based and family-centered approach to services. Meets families where they are at and fosters their growth toward their family vision.</li><li>Partners with children, parents, guardians and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from</li><li>Conducts assessments throughout duration of the case</li><li>Provides community linkages as appropriate</li><li>Coordinates in-home, direct services for client families from Wraparound network vendors such as in-home therapists, skill builders, and parent skills workers</li><li>Conducts a minimum of two face-to-face contacts with families each month</li><li>Conducts Child and Family Team meetings each month</li><li>Maintains timely and accurate documentation in two systems</li><li>Other duties as deemed appropriate</li></ul> Competencies: <ul><li>Solid writing and verbal communication, organizational skills, and time management</li><li>Strong engagement skills and ability to engage with diverse populations</li><li>Flexibility related to scheduling</li><li>Familiarity with computer applications (i.e. Word, Excel, Outlook)</li></ul> New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Minimum Education and/or Professional Qualifications/Skills: - Bachelor’s degree in a human services field and 2 years paid work experience in human services. Experience in child welfare and/or mental health required. OR - Master’s Degree in human services field and one year paid work experience in the human services field. Experience in child welfare and/or mental health required. Benefits of working with New Directions <ul><li>Flexible schedule with 105 hours of paid time off your first year, not including an additional 13 agency holidays.</li><li>Work cell phone, work laptop and mileage reimbursement</li><li>Join our company, where over 30% of our staff have been with us for 10 years or more.</li><li>401(k) with agency up to 3% matching</li><li>Health, Dental and Vision insurance</li><li>Employee Assistance Program</li><li>Health savings account</li><li>Life insurance</li><li>Holiday and Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Employee Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Normative Culture</li></ul> We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply. Full Job Description Title: Wraparound Care Coordinator Department: Wraparound Title of Immediate Supervisor: Care Coordination Director or Wraparound Supervisor (as assigned) POSITION SUMMARY: The Care Coordinator oversees all aspects of the Wraparound process for enrolled youth and families .The Care Coordinator facilitates a planning process that builds on the youth and families’ strengths, enhances supports and promotes stability and self sufficiency. The Care Coordinator ensures that families are informed decision-making participants on well-constructed teams that formulate individualized plans to meet identified needs in the home, school and community. The Care Coordinator also assists families in developing comprehensive crisis/safety plans and accessing resources and services as needed to divert placement or hospitalization of youth. The Care Coordinator is expected to maintain a caseload of 12 children/youth and families. RESPONSIBILITIES/DUTIES: Casework Contacts: • Maintain a caseload of 12 families. • Provide direct face to face contacts with youth and families in accordance with Erie County Preventive Service Regulations • Provide ongoing support to families in the Wraparound system including regular telephone and weekly face to face contact, and availability by cell phone • Conduct a safety assessment at each home visit • Maintain a flexible work schedule, including evenings and weekends. Child and Family Team Facilitation: • Facilitate Child and Family meetings at a minimum of once every 30 days. • organize meeting logistics and ensure all relevant participants are included • Ensure the CFT’s integrate all involved systems including the family’s formal and informal support community to develop a comprehensive Plan of Care • utilize a health record system which allows the youth’s health information and plan of care to be accessible to the team of providers • Assist the child and family team in integrating information on the youth and family's strengths and needs in order to develop a Plan of Care that clearly addresses family's goals and vision Crisis Response: • Facilitate the development of a crisis/safety plan that promotes use of the youth and family's strengths, supports, informal and formal resources as needed. • Provide 24 hour on-call coverage to assist families in implementing their Crisis Plans. Family Assessment and Plan of Care Development: • Facilitate an assessment of the family's specific cultural identity, short- and long-term family vision, strengths, resources and needs • Utilize trauma-informed, solution focused casework practices • Assist in formulating a well-composed Child and Family Team. • Refer each youth and/or family to available community resources that will assist in goal accomplishment and assist families with follow through to linkage • Assist the youth and family in addressing unmet needs through promoting the development and utilization of natural supports and resources, referral and linkage to formal services • Utilize Family Voices Network Vendor services for creative service planning to assist with unmet needs. Monitor utilization of the purchased services for effectiveness and timeliness • Facilitate the development of transition plans to ensure continued success of youth and families ending Wraparound Services • Advocate obtaining needed services for all caseload clients while active in the program. Comprehensive Transitional Care • Follow up with hospitals/ER upon notification of youth’s admission and/or discharge to/from an ER, hospital/residential/rehabilitative setting. • Facilitate discharge planning and follow up with hospitals/ER upon notification of a youth’s admission and/or discharge to/from ER/ hospital/residential/rehabilitative setting. • Link youth/family with community supports to ensure that needed services are provided. • Follow up post discharge with youth and family to ensure needed services are provided. • Notify and consult with treating clinicians, including youth’s primary care physician, schedule timely follow up appointments, and assure that all ordered medications are in the home and at other administering sites (e.g.schools and day care), and assist with medication reconciliation. Collaborate with Wraparound Team: • Collaborate with team members for case coverage and consultation • Participate in regularly scheduled team meetings Collaborate with Community Partners: • Include all community partners in the Child and Family Team process • Collaborate with formal systems, service providers and informal networks involved with the youth and family • Communicate with Erie County Case Manager regularly Documentation: • Input and update all necessary documentation in Fidelity EHR and CONNECTIONS including Assessments, Plans of Care, Safety and Crisis Plans and Progress Notes • Maintain accurate and timely case records, including progress notes and tracking mechanisms, electronically and in each youth’s file • Keep all youth and family information, verbal and written, confidential Quality Improvement and fidelity to the model: • Utilize data and outcomes to inform decision making with families • Share family related data with the child and family team for informed decision making at team meetings • Participate in quality improvement efforts to make changes to individual and team practices • Evaluate efforts with supervisor and team to determine if interventions were successful, or if alternate interventions should be attempted • Attend and participate in trainings relevant to the Children’s System of Care. A minimum of 8 training hours/year delivered through CCNY and additional trainings as appropriate. Agency Standards/Norms: • Participate in regular supervision (per New Directions policy and procedure) • Attend all mandatory in-service trainings as per NDYFS policy and ECDSS requirements • Participate in continuing education as needed to maintain a level of expertise in the field. • Adhere to agency and department policies and procedures • Utilize normative culture • Adhere to the Code of Ethics prescribed by the National Association of Social Workers • Perform all other duties as assigned by immediate supervisor SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills Education • Bachelor’s degree in a human services field specializing in mental health, child welfare, juvenile justice, or other similar fields • Two (2) years of experience working in human services in a community setting. Experience in probation, child welfare, and/or mental health preferred An equivalent combination of experience and education may be considered Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to work effectively with children/youth with behavioral, emotional and/or mental health challenges and their families. 3. Ability to exercise independent discretion and judgement 4. Ability to accept supervision and perform as part of a team. 5. Ability to be flexible and adapt to change. 6. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 7. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

New Directions Youth and Family Services

Wraparound Care Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Enterprise Digital &amp; Data Solutions (EDDS) organization powers the world's best customer experiences through innovative data, digital and marketing products and solutions. As a team we are focused on driving engagement, satisfaction, and revenue through a combination of best-in-class user experiences and compelling features. We have a global remit and, with our partners across the company, we bring the best of American Express’ payment and related services to life through digital experiences.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Enterprise Digital &amp; Data Solutions (EDDS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.We are looking for a high performing&nbsp;Senior Analyst, Digital Portfolio Management who has a strong organizational skillset, effective communication skills, and can juggle multiple workstreams in a cross-functional team. As you will be working on the Martech &amp; Communication Portfolio with a focus on Intake and Prioritization of initiatives across the Marketing, Global Email Marketing, and Enterprise Outbound Ecosystem&nbsp;and capabilities requests from across the enterprise. You will be expected to apply lean portfolio and systems thinking to strategy, investment funding, capacity, reporting and agile operations. The ideal candidate will work to help manage stakeholder relationships by increasing transparency and predictability in capacity and delivery. They will help the team to define and implement strategic outcomes with BU partners and partner effectively across the Marketing Portfolio Team with product, operational, and Engineering Teams to facilitate PI Planning, manage Intake and Prioritization, and track the progress of individual initiatives and the larger Martech &amp; Communication Portfolio - all while maintaining a positive attitude and sense of humor in the face of challenges.Key Responsibilities:<ul><li>Partner with the Portfolio and Product leads in EDDS and Enterprise Platforms to manage Intake and Prioritization, Planning, and Delivery across the complex Marketing Ecosystem.&nbsp; </li><li>Collaborate and partner across ECMX, Technology, and Marketing to ensure ongoing operational and organizational support of key initiatives.</li><li>Help to develop and deliver stakeholder communications/communication plans regarding ongoing priorities, statuses, and key decisions requiring alignment to both Internal and External partners.</li><li>Drive an improvement in enterprise outcomes and key results by facilitating proper prioritization and accelerating delivery across the Martech &amp; Communication Portfolio.</li><li>Demonstrate a willingness to continually learn, challenge the status quo, and implement new or enhanced Product, Execution, and Portfolio Management processes within a dynamic and highly matrixed environment.</li></ul>The&nbsp;Senior Analystwill: <ul><li>Help oversee our prioritization process for project intake &amp; delivery to align our efforts with broader blue box initiatives in support of own long-term roadmap. Build &amp; manage relationships with key partners in Marketing, Technology, Product and the LPMs to perform Intake, Prioritization, and Impact Assessment while setting expectations &amp; driving results.</li><li>Document current processes to help define the future-state and develop roadmaps by partnering with stakeholders across product platforms and executional teams within the American Express organization.</li><li>Proactively drive recurring communications and executive materials on status of ongoing priorities, status, and key messages and decision requiring alignment.</li><li>Monitor &amp; track progress of ongoing initiatives within the Portfolio, maintain a ranked initiative backlog, and document best practices to help streamline future efforts in prioritization and communication with internal and external partners. </li><li>Synthesize complex ideas and business matters into compelling yet educational presentations for various audiences ranging from tech/product owners to leadership team and decision makers. </li></ul>Qualifications:<ul><li>Minimum of 3 years experience working in project, portfolio, product or program management, or operational experience </li><li>Experience with enterprise collaboration tools (JIRA, Confluence, Airtable)</li><li>Highly organized with the ability to effectively manage multiple workstreams simultaneously.</li><li>Ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence.</li></ul><ul><li>Experience working with Agile product development methodologies, program and project management</li><li>Ability to quickly pivot and reprioritize with changing business demand and embrace new opportunities.</li><li>Excellent collaboration and relationship management skills, with experience influencing and coordinating across internal or external partners to deliver business goals</li><li>An engaging, resilient, and optimistic spirit.</li><li>Knowledge and experience of the marketing processes, common platforms and tool</li><li>Experience in developing &amp; analyzing reports for investment planning is a plus.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

64 Project Management / Professional Services Jobs in New York