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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Director, B2B Supplier Products and PartnershipsThe Merchant Services – U.S. (MS – U.S.) organization seeks to drive welcomed acceptance across all businesses in the United States by providing products and services that allow them to prosper. The B2B Products, Partnerships and Client Management (BPPC) team plays a critical role by defining and delivering these value-add products and services especially for B2B suppliers.B2B is a strategic focus area for American Express, MS-U.S., and BPPC. To win in this space, we must evolve our supplier value proposition and grow the number of customers on the AXP network, drive greater acceptance of our products, and in turn scale our B2B volume.The Director of B2B Supplier Products &amp; Partnerships will play a critical role in defining and developing new value for our B2B suppliers in an effort to drive transformative and scalable growth for American Express. In this role, they will be responsible for the crystallization of the strategic vision for the B2B supplier value proposition, the development of the roadmap to deliver against this vision (build/buy/partner), as well as supporting the overall delivery against this roadmap via the B2B Supplier value Go-To-Market team.&nbsp; As part of this, they will oversee new and existing partnerships that advance Global Merchant Network Services strategic B2B goals, including partner portfolios for AR Automation and Value-added Services. They will also develop new solutions and scale existing proprietary products such as Supplier Initiated Payments, Buyer Initiated Payment Dynamic Pricing amongst others in an effort to provide meaningful price-to-value to our B2B suppliers. This director will also develop the next generation B2B solutions, collaborating with Global Commercial Services B2B Product teams to accelerate the transformation roadmap. This is a high visibility / impactful role, and they will have the unique opportunity to collaborate with senior leadership on diverse and challenging work and will have the opportunity to see the impact of these solutions on the business.&nbsp; As part of the role, they will work closely with teams across GMNS and Global Commercial Services, including Product, Tech, Partnerships, Network, Pricing, Risk, Compliance, Legal, Marketing, Corporate Development, and the Client Managers.Key Responsibilities:Strategy<ul><li>Own vision and delivery for B2B supplier value proposition for AXP</li><li>Define how AXP will achieve the POA vision (build/buy/partner) working with GCS product teams</li><li>Engage across the leadership team to develop and present solutions, provide thought partnership and strategic counsel, and communicate clearly on progress towards goals</li></ul>Products<ul><li>Complete governance and new product approvals for solutions such as Supplier Initiated Payments and other flexible price to value solutions. </li><li>Work diligently across governance stakeholders to ensure timely completion of product launches and approvals</li><li>Work closely with partners to execute against roadmaps, owning overall program oversight and delivery against holistic vision.</li><li>Support go-to-market efforts when appropriate for key products and services launches, including strategic coordination across Pricing, Marketing, and the Field.</li></ul>Partnerships<ul><li>Own the strategy and partnerships for AR Automation, including on-going product and partnership management and collaboration with the GMNS fields to engage suppliers in automation opportunities.</li><li>Identify and target new partner solutions (vertical or vertical agnostic) that can help complement AXP value proposition to our supplier customers</li><li>Oversee necessary governance and compliance infrastructure to ensure we are scaling partner solutions in the right way</li></ul>People Leadership<ul><li>Lead and build a high performing team of product and partnership managers who develop and scale new B2B solutions</li></ul>Minimum Qualifications:<ul><li>Extensive knowledge of B2B Payments</li><li>3+ year background in product management and/or B2B strategy including AR Automation space</li><li>Experience in managing product roadmaps and product line strategy&nbsp;</li><li>Strong sense of ‘customer,’ with proven ability to empathize with and prioritize against solving for customer needs</li><li>Ability to understand, synthesize and effectively communicate complex, technical concepts to non-technical audiences</li><li>Strong attention to detail and ability to organize and synthesize a broad set of information</li><li>Excellent project management skills with sense of urgency for driving projects forward</li><li>Ability to collaborate effectively in a team and build strong relationships with stakeholders at all levels</li><li>Bachelors Degree required&nbsp;</li></ul>Minimum Qualifications:<ul><li>Strong evidence of people leadership highly preferred&nbsp;</li><li>ANP, control management or NPA experience preferred&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director, B2B Supplier Products and Partnerships

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.The AENB Strategy and Execution Team includes multiple functions within AENB HQ including AENB Strategic Plan and Bank Products, AENB HQ Platforms and Capabilities and the Enterprise Project Management Office (EPMO).&nbsp;The objective of the EPMO Governance and Reporting Team is to establish a foundational enterprise governance structure that ensures risks associated with all enterprise projects are identified, assessed, and managed in compliance with the Enterprise Change Management and Project Governance Policy and reporting.The AENB Strategy and Execution Team is looking for Managers of Governance and Reporting focused on ensuring project management best practices are adhered to and control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.How will you make an impact in this role?<ul><li>Implement consistent methodology and tools to support all business units in governing and executing projects and initiatives.</li><li>Collaborate with EPMO colleagues as well as colleagues across the Enterprise to develop project plans that include scope, schedule and budget and effectively track execution of projects.</li><li>Support strategy and enablement forums, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Create and maintain specific procedures and additional standards (i.e., escalation protocols), related to the execution against the Enterprise Project Governance Framework.</li><li>Facilitate the understanding and use of the Enterprise Project Governance Framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Support the day-to-day internal and external exam management process.</li><li>Design and develop comprehensive portfolio reporting, including dashboards, exceptions reporting, RAG status reporting, and more to enable governance and decision making within the enterprise.</li><li>Administer comprehensive training initiatives that align with Enterprise Project Risk Governance.</li><li>Ensure and monitor the integration of regulatory changes &amp; updates into the Enterprise Project Risk framework and training materials.</li><li>Be an agent for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Experience with standard project management governance, methodologies, tools, and artifacts in an enterprise setting.</li><li>4+ Years experience in project or enterprise risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical risk management lifecycle activities</li><li>Experience as a user or administrator of a major PPM tool (Clarity, ServiceNow, Workfront, Apptio, etc.)</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making&nbsp;processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience building reports and dashboards within a business intelligence (BI) tool (Power BI, Tableau, etc.) as well as MS Excel</li><li>Experience within financial services industry</li><li>Experience in at least one of the following:</li><ul><li>Translating risk strategies and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure relevant risks are managed within agreed thresholds</li><li>Implementing risk governance frameworks&nbsp;</li><li>Creating, communicating and ensuring understanding and adherence to risk procedures and standards</li><li>Supporting the risk exam management processes</li></ul></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Project Management - American Express National Bank, EPMO

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) team enables businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.&nbsp; As our customers are changing the way they work and pay, we have been evolving with them by developing B2B partner-embedded and automated payment solutions so that we are seamlessly coordinated into customer ecosystem. The B2B Solutions team is focused on building a new business model, key partnerships, value propositions, and go-to-market plans that will address all customer segments, from Small businesses to Large and Global clients, to create new opportunities for us to capture B2B spend through these ecosystem partners, such as AP Automation partners, Accounting and ERP software providers, as well as procurement platforms &amp; networks. This business has doubled in customers and volume over the last few years and requires focused attention on customer experience management and overall roadmap prioritization and planning.Reporting to the VP &amp; GM, B2B Solutions, the Senior Manager of Business Strategy, Execution and Planning will support the day-to-day management and operations of the team while also providing analytical, strategic, and thought leadership for key projects &amp; initiatives. The ideal candidate would be a strong problem solver, who possesses the confidence and composure to successfully manage a wide range of initiatives, while working and collaborating efficiently across multiple teams within GCS.Key Responsibilities:<ul><li>Assist in building impactful and comprehensive presentations for key business reviews with senior management, business partners, team meetings and town halls</li><li>Provide planning and coordination support, including involvement in project management, analytics, and critical initiatives, as required</li><li>Support the management of business planning and operations (e.g., annual budget and investment planning, monthly budget accruals, forecast and team reviews, operating expense &amp; ACU management, etc.)</li><li>Support the creation of external and internal organizational communications throughout multiple channels including memos, announcements, Town Halls, etc.</li><li>Build strong working relationships across the team, as well as with business partner groups to ensure good collaboration, efficient problem solving and creative solutioning for delivering on results</li></ul>Minimum Qualifications:<ul><li>Highly motivated and action-oriented with the proven ability to react and adapt in real time to balance multiple priorities while remaining flexible and calm</li><li>Strategic &amp; analytical problem solver with demonstrated quantitative skill</li><li>Comfort working in a fast-paced and dynamic environment</li><li>Motivated self-starter who is interested in gaining exposure to a broad set of functions across the Commercial Business</li><li>Strong professional presence and interpersonal skills with an ability to collaborate, influence, and be a standout colleague</li><li>Strong written and verbal communication skills</li><li>Ability to maintain confidentiality and operate with the highest levels of integrity</li></ul>Preferred Qualifications:<ul><li>Knowledge of the GCS business and/or B2B business environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Business Strategy (B2B Solutions)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant Services (GMS) Pricing team is responsible for the pricing of the largest source of American Express’ revenue, Merchant Discount Revenue. The team leverages Merchant Pricing to promote acceptance, grow coverage, increase merchant satisfaction, drive GMS revenue and profit growth. This business subsists on customer-centric pricing principles, dynamic pricing architecture and innovative pricing solutions.The Manager, Governance &amp; Controls is responsible for leading internal and external audits, upholding regulatory standards and supporting the root cause analysis and remediation of Pricing issues. The successful candidate will report to Director, Governance and Controls and will have considerable exposure to Regional Pricing teams, Controls Management team and other teams across the Blue Box.Job Responsibilities<ul><li>Lead internal and external audit activities while ensuring compliance with regulatory standards, identifying risks and recommending strategies for operational improvements.</li><li>Partner with Controls Management team to identify pricing errors, propose and implement controls while also providing meaningful reporting to Pricing leadership. </li><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams. </li></ul>Minimum Qualifications<ul><li>Experience working with internal and external auditors.</li><li>Ability to analyze complex processes, identify inefficiencies and propose effective solutions.</li><li>Business process management, root cause analysis and improvement focus.</li><li>Outstanding communication skills, both oral and written.</li><li>Proven executive level presence and ability to influence at all levels.</li><li>Detail oriented individual and creative problem solver willing to challenge traditional ways of doing things and propose solutions.</li><li>Strategic thinker with transformative mindset.</li><li>Demonstrated ability to balance multiple requests and prioritize accordingly.</li><li>Proven ability in leading projects from analysis through implementation.</li><li>Self-starter with strong project/program management experience driving complex, large-scale, cross-functional initiatives.</li><li>Experience working with offshore teams is helpful.</li><li>4+ years of experience in project management, process improvement, and/or root cause analysis.</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook.</li><li>Bachelor’s degree is required.</li><li>Merchant experience is a plus.</li></ul>Salary Range: $90,000.00 to $170,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Governance & Controls

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?The Finance Technology and Transformation Team is primarily responsible for advancing the long-term Finance technology objectives via evolution and implementation of the Finance Technology Strategy, and plays a key role in managing significant Technology implementations and investments while ensuring Finance efficiently deploys Technology , improves speed and automation of critical processes and increases shareholder value for American Express. The team oversees the Platform and Product roadmaps for Finance initiatives that are generally positioned as top enterprise priorities while creating opportunities for senior leadership to drive decisions against these roadmaps.&nbsp;The successful candidate will be responsible for program managing significant, enterprise technology programs that have pan-Finance impacts. The candidate will work closely with cross functional&nbsp;Finance Product and Process Owners to managethe Finance Technology Strategy for American Express and managing the upgrade of Finance’s critical applications and systems to meet changing standards and requirements. The director will work closely with cross functional teams/business units (e.g. Controllership, Corporate Planning, Treasury, Enterprise Data Platforms, Technologies) to ensure our long-term Finance Technology objectives are optimally managed and implemented.&nbsp;Minimum Qualifications<ul><li>8+ years of cumulative Finance process and/or product management experience.</li><li>Advanced degree, or equivalent expertise, in Finance, Accounting, Business Administration or Data Management</li><li>Strong executive presence and proficiency in written and verbal communications</li><li>People leadership experience with demonstrated ability to delegate and mobilize resources against highest priorities.</li><li>Exceptionally strong collaboration and relationship management skills</li><li>Demonstrated skills navigating large, complex initiatives, solving problems, and paying attention to critical details.</li><li>Demonstrated tangible experience solving challenging problems and leading complex transformation initiatives.</li><li>Ability to synthesize detailed or voluminous information into clear and compelling communications.</li><li>Flexibility and ability to revise work plans adaptably to meet changing circumstances</li><li>Knowledge of American Express (or large financial institution) Finance systems, operational processes, and interdependencies</li><li>Proven ability to deliver change while minimizing corresponding operational risk</li></ul>Preferred Qualifications<ul><li>Knowledge or experience with American Express Finance/Enterprise Data platforms</li><li>Understanding of data sourcing and data management principles.</li><li>Knowledge of relational database concepts and public cloud implementation strategy &nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Finance Technology Strategy & Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Director &amp; Counsel – Global Employment Law GroupThe Global Employment Law Group in the General Counsel’s Organization (GCO) is seeking a Director &amp; Counsel to provide advice and counsel on employment law matters within the United States and Canada. The position will work closely with Amex’s Colleague Experience Group (HR), business partners, legal professionals in the GCO, as well as stakeholders across the enterprise, to provide thought leadership and day-to-day support on a diverse array of employment law issues.Role &amp; Responsibilities:<ul><li>Advise and support American Express Colleague Experience Group (HR) and business partners on employment law issues, policies, communications, and procedures.</li><li>Lead the development and execution of strategic initiatives and special projects underpinning American Express’s colleague experience strategy.</li><li>Oversee and/or manage employment litigations and arbitrations, employment-related government investigations and agency charges.</li><li>Review and provide advice related to company communications, policies, and procedures from an employment law perspective.</li><li>Draft employment related documents (e.g., releases, agreements).</li><li>Form strong partnerships with colleagues across the GCO, Colleague Experience Group, Global Risk and Compliance, Internal Audit, Privacy and business units to mitigate legal, operational, regulatory and reputational risks.</li><li>Maintain and develop subject matter expertise on employment-related laws and regulations.</li><li>Collaborate across General Counsel’s Organization and the Colleague Experience Group to facilitate knowledge sharing and best practices.</li></ul>Minimum Qualifications <ul><li>Bachelor’s degree and J.D. from an accredited law school.</li><li>Qualified to practice law in the New York in good standing.</li><li>8+ years of relevant employment law experience in a law firm and/or in-house corporate legal environment.</li><li>Excellent communication, analytical, problem-solving, organizational and interpersonal skills.</li><li>High level of professionalism and confidentiality, with a commitment to ethical conduct.</li><li>Must have the ability to work independently.</li><li>Must possess excellent writing skills.</li></ul>Preferred Qualifications<ul><li>Prior experience supporting a major financial institution, either as in-house counsel or as outside counsel for a significant client. </li><li>Litigation and arbitration experience preferred.</li><li>Experience supporting clients with employees in other markets, including Canada.</li><li>Knowledge of the latest best practices and principles related to governance of Artificial Intelligence and Generative AI in the employment space.</li><li>Experience providing advice related to benefits and executive compensation.</li><li>Ability to handle multiple workstreams simultaneously, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment.</li><li>Ability to act as a trusted advisor to business teams.</li><li>Ability to build relationships and partner with others to drive results.</li><li>Ability to pivot appropriately when presented with new information or evolving circumstances.</li></ul>Additional Details<ul><li>Location:&nbsp;200 Vesey St, New York, NY 10285</li><li>Workplace Flexibility:&nbsp;Hybrid</li><li>Travel:&nbsp;Occasional</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director & Counsel, Global Employment Law

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Consumer Marketing Enablement Team (MET) delivers omni-channel marketing campaigns as part of our broader US Consumer business objective to scale acquisition, increase customer engagement, and accelerate revenue momentum.The Sr. Analyst of Talent Strategy and Development will be responsible for supporting the recruiting, onboarding, training, and engagement of a large team comprised of agency contractors and full-time colleagues who implement marketing campaigns for the US Consumer Marketing organization. This individual will support the recruitment of contractors through agency coordination, contribute to the design and implementation of a cohesive onboarding and training curriculum, and assist in the implementation of a formal talent development program. This role will work closely with cross-functional teams like Prospect, Partner Customer Growth Marketing (PPCG), Loyalty Marketing, Strategy &amp; Go-to-Market, Recruitment, Colleague Engagement Group, Marketing Transformation, Enterprise Comms and MarTech Experiences (ECMX), among others. A successful candidate will excel in building strong partnerships and is passionate about inclusion, diversity, and team development.How will you make an impact in this role?<ul><li>Hiring: Coordinate with external staffing agencies supporting 60+ marketing contractors. Oversee budget, headcount reporting and interview/onboarding coordination.</li><li>Onboarding: Support the design and implementation of an onboarding curriculum to acclimate new hires to Marketing Enablement at American Express, including targeted trainings, assets or communications which drive faster onboarding &amp; campaign delivery across marketing channels.</li><li>Training: Support the design and implementation of an on-the-job, skill-focused marketer program scalable across prospect, customer, and partner marketing enablement teams.</li><li>Talent Development: Assist with the management of programs to improve skill-based competencies, employee engagement, and career growth management.</li></ul>Minimum Qualifications<ul><li>Passion for establishing a team culture committed to personal development, team engagement and skill maturity</li><li>Project management experience and organization skills, with the ability to manage tight timelines and multiple priorities</li><li>Strong attention to detail, serving as a process-focused problem solver</li><li>Effective written and verbal communication skills, building and leveraging relationships to create solutions</li></ul>Preferred Qualifications<ul><li>Familiarity with marketing execution processes preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Analyst - Marketing, Talent Strategy & Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Risk &amp; Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk &amp; Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at Global Risk &amp; Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by crafting a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The U.S. Consumer Services team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The ORM Governance Organization is looking for a U.S. Consumer Services Risk Officer to lead a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework. The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations. The Vice President, U.S. Consumer Services Risk Officer will:<ul><li>Define and enhance processes for identifying and assessing risks within U.S. Consumer Services (i.e., Risk &amp; Control Self-Assessment), including the independent review and challenge of the first line of defense’s assessment</li><li>Provide independent oversight of the first-line business activities to ensure risks are appropriately identified, assessed, and managed</li><li>Evaluate the adequacy and effectiveness of risk management practices, controls, and processes across U.S. Consumer Services </li><li>Drive the implementation and adherence to the enterprise risk management framework within U.S. Consumer Services</li><li>Develop and refine risk policies, standards, and procedures, aligning them with organizational risk appetite and regulatory expectations</li><li>Oversee key risk indicators and track emerging risks, delivering insightful reports to senior management and risk committees</li><li>Highlight critical risks and provide actionable recommendations for mitigation</li><li>Maintain a thorough understanding of regulatory requirements to guide risk practices in line with applicable laws and standards</li><li>Participate in risk committees and working groups, contributing independent perspectives and strategic input</li><li>Perform periodic reviews to evaluate the effectiveness of risk management strategies and control mechanisms</li><li>Provide expertise and training to first-line teams, enhancing their understanding of risk management principles and regulatory expectations</li><li>Act as a trusted advisor to business leaders, fostering a strong risk culture and embedding risk considerations into decision-making</li><li>Monitor the resolution of risk-related issues, including those identified by internal audit, regulatory reviews, or internal assessments</li><li>Escalate significant risks or control weaknesses to senior management, ensuring timely and effective remediation</li></ul>Qualifications:<ul><li>Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities</li><li>Comprehensive knowledge of enterprise risk management frameworks, regulatory environments, and industry best practices</li><li>Proven expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Excellent communication and relationship-building skills, with the ability to influence stakeholders at all levels</li><li>Leadership and collaboration capabilities, build productive partnerships across lines of defense</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li><li>Proven ability to assess and challenge first-line risk practices independently</li><li>Strong understanding of operational and regulatory risks</li><li>Proficiency in risk management tools, data analysis, and reporting systems</li><li>Advanced analytical and problem-solving capabilities, with a focus on actionable insights</li><li>Detail-oriented and proactive, with strong prioritization skills in a dynamic environment</li><li>High ethical standards and a commitment to integrity and accountability</li><li>Knowledge of consumer bank products and services</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, US Consumer Services Risk Officer

American Express Company seeks Directors, Marketing Analytics &amp; Business Intelligence to drive and execute analytics and business intelligence tactics to enhance the Company’s digital acquisition efforts for new and returning customers.Plan a data analytics-based strategic perspective on content and merchandizing tactics.Develop and refine broader cross-channel marketing themes, including incentive and content strategies, customer segmentation, and personalization.Leverage data-driven ideas and opportunities to tune and adjust digital marketing programs to achieve greater effectiveness and efficiencies. Partner with data-analytics and modeling teams to model data for decision making, develop subject matter expertise in a digital marketing landscape, strengthen and ensure consistency in analytics and business intelligence processes and frameworks.Position requires a Bachelor’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, followed by 5 years of progressively responsible experience with transforming large amounts of unstructured data, devising break-down analytics and insights to provide the bridge between data and business strategies. Experience must include 4 years of experience with: translating complex analyses for technical and non-technical audiences; analysis of large datasets; and SAS, SQL, STATA, and MS Excel for spreadsheet modeling and reporting. Experience must include 2 years of experience with: developing functions in R to perform data analysis; analytics and optimization platforms including Adobe Analytics, Adobe DMP, backend SQL-based data reporting tools, Big Data infrastructures, Content Management, Double Click Manager, Excel, Maxymiser, and Test and Target. Experience must include 1 year of experience with data analysis and modeling for digital acquisition and marketing. Telecommuting is available up to 2 days per week.Job Location: New York, NYSalary Range: $236,038.00 &nbsp;to $240,000.00 &nbsp;annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Directors, Marketing Analytics & Business Intelligence

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together. Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.&nbsp;The objective of the GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual riskGCS is looking for a Senior Analyst of Control Management - New Product Governance &amp; Go to Market focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;How will you make an impact in this role?The Senior Analyst, Control Management - New Product Governance &amp; Go to Marketwill:<ul><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product&nbsp; &nbsp; Governance (NPG)</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Support thematic risk reporting (levels, trends, causes) </li><li>Support risk management practices within the business </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>&nbsp;Required Qualifications: <ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

255 American Express Jobs