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You Lead the Way. We’ve Got Your Back.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.OnBrand, the American Express in-house creative agency, is undergoing an exciting expansion. Our ambition is to become the internal creative partner of choice by building seamless customer experiences for our Business Units, driving results, and unlocking value for the enterprise. Powered by industry-leading creative, we are focused on developing forward-thinking ideas and working across channels to create end-to-end experiences in digital and beyond.&nbsp;The Copy Editor will be responsible for proofreading creative assets for spelling and grammar,&nbsp;as well as copy editing for consistency, correctness, and brand tone of voice across all materials, including email marketing assets, landing pages, digital products and placements, social posts, out-of-home collateral, print, direct mail, and long-form content. This position will report to the Senior Production Manager and work closely with copywriters, designers, account and project managers, and creative leadership.Responsibilities:<ul><li>Be an expert in the American Express tone of voice and editorial style.&nbsp;</li><li>Proofread all creative materials for spelling and grammar.</li><li>Copy edit all marketing assets for consistency, correctness, and brand tone of voice.</li><li>Fact-check materials for appropriate use of content, product details, and brand guidelines.</li><li>Create and update proofreading procedures, best practices, and brand guidelines.</li><li>Maintain records of all drafts, feedback, revisions, and final deliverables.</li></ul>Qualifications:<ul><li>3+ years of copy editing/proofreading experience.</li><li>Proven time management skills and strict adherence to deadlines.</li><li>Exceptional proofreading and copyediting skills.</li><li>Attention to detail and strong organizational skills.</li><li>Proficiency in Microsoft Word, Excel, and Adobe Acrobat.</li><li>Ability to collaborate with internal partners, including designers, project managers, account leads, executive leadership, and more.</li><li>Strong working knowledge of AP Style.&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Copy Editor, OnBrand

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term.Amex Offers/Ads sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic advertising partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.This Senior Manager position is an advertiser-facing subject matter expert responsible for engaging in strategic-level discussions and end-to-end project ownership for Amex Offers engagements. The successful candidate will have experience building and managing a merchant and advertiser pipeline and driving the consultative sales process to identify growth opportunities and effectively develop merchant relationships within their respective portfolio.A strong candidate should be able to leverage business insights to identify new and deepened partnership opportunities and develop strong relationships with senior level marketing, media and advertising contacts.Responsibilities include drafting proposals, working with marketing execution specialists and present robust campaign performance analyses. This role requiresfocused collaboration both internally and externally across a variety of teams and business partners. Key Areas of Focus:<ul><li>Relationship Management: Lead strategic partnerships with merchants, with a focus on engaging new partners and driving revenue growth through Amex Offers/Ads</li><li>Consultative Selling: Build an active pipeline of opportunities and deliver compelling sales proposals to drive merchant advertiser engagement by utilizing consultative selling to assess needs, while leveraging industry &amp; marketplace expertise </li><li>Business Development: Cultivate a robust network and multi-level C-Suite relationships with merchant advertisers to grow relationships and Amex Offers engagement</li><li>Marketing &amp; Insights: Own end-to-end marketing and insights project planning, delivery, and measurement. Develop and deliver presentations to executives at merchant partners</li></ul>Minimum Qualifications:<ul><li>Strong partner management and/or customer success experience, including a track record of success in nurturing existing relationships with internal and external clients that drive commercial outcomes</li><li>Strategic thinker with a consultative sales approach</li><li>Experience meeting and exceeding sales goals while managing an active pipeline of existing partners</li><li>Strong communication skills and executive presence with the ability to probe/diagnose merchant needs and propose real-time customized solutions across all levels of the organization, internally and externally</li><li>Effective quantitative skills that enable the analysis of data sets and generation of actionable recommendations with measurable value</li><li>Experience translating complex, technical information to a non-technical audience and confidently present to senior management both inside and outside the company</li><li>Strong problem solving, project management, analytical and presentation skills</li><li>Ability to multitask and prioritize across a portfolio of clients and projects, with high attention to detail</li><li>Prior experience in media sales or digital advertising a plus&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, Amex Offers Customer Success (Sales & Success)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?The Enterprise Functions Finance team provides the full life-cycle of financial support to several critical areas of the company, driving both the financial planning &amp; analysis and decision support aspects. This Senior Financial Analyst will support the financial coverage for the Colleague Experience Group (CEG) and Aviation through the annual financial planning &amp; forecasting processes, ongoing reviews &amp; communication of monthly financial results, and financial analyses which help drive business decisions. This role will have high exposure to the CEG and Aviation business partners.Key responsibilities include:<ul><li>Drive monthly financial performance review and risks &amp; opportunities for CEG and Aviation to provide partners &amp; leaders with proactive and insightful financial support</li><li>Effectively communicate with partners and Enterprise Functions and Corporate Planning &amp; Analysis Teams on financial results</li><li>Closely work with business partners to help them address problems related to budget and expenses</li><li>Support the annual planning processes (Long Range and Annual Plan) for CEG and Aviation</li><li>Support cost benefit analyses to support decision making and investment optimization</li><li>Maintain and improve key financial processes, data repositories, and systems</li></ul>Minimum Qualifications<ul><li>Bachelor degree in finance or related majors</li><li>Fast learner and willing to navigate through ambiguity</li><li>Flexible and enjoys adapting to business needs and goals</li><li>Highly motivated and eager to drive results through combination of detailed analytical P&amp;L work and high-level strategic thinking</li><li>Collaborates frequently and effectively with colleagues at all levels in the organization</li><li>Strong oral and written communication skills with the ability to present complex topics simply and succinctly to a senior audience</li><li>Proficient in TM1, Excel and PowerPoint</li></ul>Preferred Qualifications<ul><li>Strong working knowledge and experience of P&amp;L and results investigation</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Financial Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Director, US Consumer Application Analytics and Experimentation&nbsp;The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. Within USCM, the Marketing Analytics &amp; Investment Services team (MA&amp;IS) delivers data-driven decision making, analytics &amp; business planning to drive profitable growth through personalization strategy and optimized investment decisions.Director, US Consumer Application Analytics and Experimentation as part of MA&amp;IS team will be responsible for driving profitable acquisition growth through innovative targeting solutions, strong test and learn approach and robust measurement within application experience. The incumbent will lead in-application personalization use-cases, and work in partnership with stakeholders across the enterprise, to further personalization that deliver value to the business, with superior customer experience.This role is uniquely positioned to leverage a variety of skills including strategy, digital marketing, targeting, data insights, and testing. Building and leveraging strong relationships across Marketing, Product, Analytics, Finance, and other teams is essential. The ideal candidate is a results-oriented individual who has demonstrated sound leadership skills, analytical thinking, and the ability to learn new things quickly.Key Responsibilities:&nbsp;· &nbsp; &nbsp; &nbsp; Drive expertise in custom targeting to drive personalization within application experience.· &nbsp; &nbsp; &nbsp; Optimize performance, drive efficient growth and customer experience through robust experimentation and measurement.· &nbsp; &nbsp; &nbsp; Develop and foster cross functional relationships with partners across American Express to ensure project prioritization and implementation.· &nbsp; &nbsp; &nbsp; Analyzing performance of current initiatives, share findings and solutions.· &nbsp; &nbsp; &nbsp; Stay current on competitive trends to inform strategy.· &nbsp; &nbsp; &nbsp; Manage a team of highly motivated individuals responsible for targeting consumers and managing end to end performance measurement.· &nbsp; &nbsp; &nbsp; Work in a dynamic, fast changing environment, with attention to detail and effective communication skills.Qualifications:· &nbsp; &nbsp; &nbsp; Strong ability to drive results; self-starter.· &nbsp; &nbsp; &nbsp; Expertise in application of analytics (applied statistics/quantitative methods) for solving business problems.· &nbsp; &nbsp; &nbsp; Ability to multi-task, operate effectively under changing conditions and prioritize initiatives based on business objectives.· &nbsp; &nbsp; &nbsp; Excellent collaborator with ability to effectively lead and drive.· &nbsp; &nbsp; &nbsp; Strong people leader – proven track record of developing strong talent &amp; building diverse teams.· &nbsp; &nbsp; &nbsp; MBA or equivalent degree in economics, statistics, finance, mathematics, etc. preferred.Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. &nbsp;US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Data Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) has a stated ambition to become the leading payments and working capital provider for Small and Medium Enterprise (SME) customers. This includes ensuring each customer has access to business-sized purchase capacity, flexible payment options, relevant rewards, and the powerful backing of American Express.&nbsp;The Lending Treatments team leads the development and ongoing optimization of targeted and broadscale treatments that support small business owners with their spending and lending needs and ultimately drives increased customer engagement with our products.&nbsp;As the Limit Management Senior Manager, you will play a meaningful role in driving engagement within the SBS portfolio through the execution of product strategy and development of capabilities. This role is rich and diverse, providing opportunity to grow, develop and partner with teams throughout the organization. If you have a customer-centric mindset, a passion for solving challenging issues and an unwavering drive to succeed, this role is for you.How will you make an impact on this role?<ul><li>Serve as the product owner for SBS Lending Limit Management Treatments working across the Proprietary Lending, Co-Brand and Charge portfolios</li><li>Define the product strategy and future roadmap for limit awareness and reactive lending treatments&nbsp;</li><li>Lead the development of new lending capabilities, UX enhancements and channel optimizations to increase awareness and drive conversion</li><li>Partner closely with Marketing and Risk to develop and execute targeted campaigns that lead to positive customer experience</li><li>Manage performance reporting with analytics partners to understand trends, gain insights and make strategic recommendations for future growth</li><li>Work effectively across broader Amex teams to share expertise, listen to customer feedback and troubleshoot issues Servicing, Legal, Compliance, Technologies, etc.)</li><li>Ensure effective execution and regulatory compliance</li></ul>Minimum Qualifications<ul><li>Strong customer orientation and experience translating customer insights into action</li><li>Problem solver with the ability to re-envision existing processes to support product strategy and new product development</li><li>Strong analytical and business acumen. Able to structure and process qualitative or quantitative data to draw meaningful insights and make decisions</li><li>Project management and collaboration skills, including the ability to support concurrent activities across multiple teams</li><li>Ability to work in a fast-paced environment and lead out on multiple initiatives</li><li>Bachelor's degree or equivalent years of experience</li></ul>Preferred Qualifications<ul><li>General understanding of card and lending economics</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Product Management (Lending Treatments )

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Manager, US Consumer Application Analytics and ExperimentationThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. Within USCM, the Marketing Analytics &amp; Investment Services team (MA&amp;IS) delivers data-driven decision making, analytics &amp; business planning to drive profitable growth through personalization strategy and optimized investment decisions.Manager, US Consumer Application Analytics and Experimentation as part of MA&amp;IS team will be responsible for driving profitable acquisition growth through innovative targeting solutions, test and learn setup and robust measurement. The incumbent will work in partnership with stakeholders across the enterprise, to further acquisition use cases that deliver value to the business, with superior customer experience.This role is uniquely positioned to leverage a variety of skills including digital analytics, data insights, testing, and partner collaboration. The ideal candidate is a results-oriented individual who has demonstrated sound analytical thinking.Key Responsibilities:&nbsp;· &nbsp; &nbsp; &nbsp; Drive targeting and personalization tactics within application experience.· &nbsp; &nbsp; &nbsp; Analyzing performance of current initiatives, share findings and solutions.· &nbsp; &nbsp; &nbsp; Optimize performance, drive efficient growth and customer experience through robust experimentation.· &nbsp; &nbsp; &nbsp; Define key KPIs and enable robust tracking for application strategy use-cases.· &nbsp; &nbsp; &nbsp; Collaborate to create world class analytical solutions.· &nbsp; &nbsp; &nbsp; Work in a dynamic, fast changing environment, with attention to detail and effective communication skills.Qualifications:· &nbsp; &nbsp; &nbsp; Strong ability to drive results; self-starter.· &nbsp; &nbsp; &nbsp; Expertise in application of analytics (applied statistics/quantitative methods) for solving business problems.· &nbsp; &nbsp; &nbsp; Ability to multi-task, operate effectively under changing conditions and prioritize initiatives based on business objectives.· &nbsp; &nbsp; &nbsp; Excellent collaborator with ability to effectively lead and drive.· &nbsp; &nbsp; &nbsp; MBA or equivalent degree in economics, statistics, finance, mathematics, etc. preferred.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. &nbsp;We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Data Analytics - US Consumer Application Analytics and Experimentation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This role sits in the global Corporate Affairs &amp; Communications organization, reports to the Director, Financial &amp; Policy Communications, and primarily will support internal communications and change management for American Express National Bank (AENB), as well as the Global Risk and Global Audit business units.The Manager will be a core member of the team that supports internal communications and change management strategy, and some external communications, including developing plans and messaging around the role of the AENB bank, as well as enterprise risk, compliance, and privacy practices. This includes drafting strategic colleague communications plans, memos, presentations, bulletins &amp; announcements, executive blog posts, and other colleague engagement content.This position requires strong banking and financial communications skills, excellent executive presence and relationship building, a high degree of focus on details, enterprise thinking, strategic industry knowledge, robust experience with issue management, team management and ability to forge strong working relationships across teams.&nbsp;How will you make an impact in this role?<ul><li>Quickly developing a deep understanding of American Express, its business and customers to find/create opportunities to tell the American Express story.</li><li>Implementing executive positioning strategy, including the creation of content across internal communications channels, talking points, speeches, and presentations.</li><li>Overseeing monitoring, measuring and reporting of communications activities.</li><li>Partnering effectively with communications colleagues to ensure consistency in messaging across the enterprise.</li></ul>Minimum Qualifications<ul><li>5+ years communications/public relations experience with demonstrated ability to handle all types of media.</li><li>Proven internal and executive communications experience, with proven track record of exercising sound judgment and clear decision-making under tight deadlines. </li><li>Experience and knowledge of banking, risk/compliance, and or privacy.</li><li>Proven track record to own and drive projects independently with senior level guidance, demonstrate resourcefulness and drive to move projects forward.</li><li>Strong interpersonal skills and ability to create connections across functions and levels.</li><li>Excellent written and verbal skills.</li><li>Strong business acumen and strategic thinking skills.</li><li>Ability to flex across projects to support the team on both internal and external communications needs (writing, research)</li><li>Excellent project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment.</li><li>Excellent judgment.</li><li>Strong analytical, strategic and creative skills.</li><li>Experience providing confident and persuasive counsel to clients.</li><li>Excellent leadership skills, must be focused on process with an ability to build strong followership across the team and enterprise.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Financial & Policy Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing, and experiences. Within GABM sits the Global Brand Strategy &amp; Insights team, responsible for defining &amp; accelerating the Amex Brand Strategy, delivering consumer insights, and elevating tools and learnings for the global Marketing Community.Our team is looking for an experienced Senior Manager – US B2B Product Insights. This role will sit within our US Product &amp; Marketing Insights COE team to drive strategy and customer connectivity across key initiatives that are essential to success of the Global Commercial Services (GCS) organization. This position reports to the Director of US B2B Product Insights.How will you make an impact in this role?&nbsp;<ul><li>Partner with American Express’s US GCS stakeholders to deliver against key strategic priorities, using customer insights that pertain to small, medium, and large businesses.</li><li>Use strategic focus, analytics, and agility to consistently produce insights that drive actionable outcomes and business results (increased acquisition, revenue, share of wallet, etc.).</li><li>Ensure business partners have a clear and actionable understanding of the American Express customer and prospects, through a synthesis across internal and external sources.</li></ul>Minimum Qualifications:Project Management/Research Expertise:&nbsp;<ul><li>Has the able to lead a research project end-to-end and translate findings into compelling and actionable recommendations for the business.</li><li>Takes a consultative approach; helps to articulate and prioritize goals, key questions, and information needs of the business partner and translate into ‘researchable’ objectives.</li><li>Deep knowledge of the credit card/financial services industry and small business landscape a plus.</li><li>Has strong analytical skills with ability to design research programs and methods to address business needs; can articulate rationale (the “why” behind a given recommendation).</li><li>Leads and inspires research agency partners ensuring the strategies and methods deliver against business objectives and create impact.</li><li>The ability to navigate operational complexities and deliver projects in a compliant way.</li><li>Strong attention to detail</li></ul>Relationship Building:<ul><li>Can effectively build relationships, partner, influence, and negotiate with stakeholders at all levels (i.e. BU, Dir, VP, SVP)</li><li>Is a strong strategic thinker with an ability to create clarity in the midst of ambiguity by focusing on meaningful outcomes.&nbsp;</li><li>Is a skilled relationship-builder who identifies and seizes opportunities to connect insights and people across projects, portfolios, and lines of business.</li><li>Has executive presence with high degree of comfort in working with and presenting to senior leaders.</li></ul>Demonstrates Corporate Maturity:<ul><li>Is a self-starter. Able to efficiently prioritize, problem solve, and handle changing priorities in a fast-paced environment.</li><li>Operates with a can-do attitude. Effectively works through conflict or ambiguity and proactively seeks solutions to problems.</li></ul>Preferred Qualifications&nbsp;<ul><li>7+ years in consumer insights / market research, particularly in financial services with emphasis on quantitative and qualitative market research leveraging advanced analytics (including conjoint, segmentation, TURF, focus groups, in-depth interviews, etc.).</li><li>Mix of research&nbsp;and&nbsp;product development experience a plus.</li><li>Excellent written and oral communication skills with exceptional ability to inspire action and compelling recommendations.</li><li>Marketing or market research related post-graduate degree a plus.</li><li>Strengths in analytics and storytelling to turn research results into insights that influence business decisions.</li><li>Ability to manage multiple projects and stakeholders simultaneously to embed insights into product line strategy.</li><li>Strong computer skills (Excel, PowerPoint, Word, Qualtrics, etc.)&nbsp;</li><li>Experience with product line strategy is preferred</li><li>Experience working with financial services companies is preferred.&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise.</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager – US B2B Product Insights

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business.The Customer Growth Marketing team within GCS develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch to drive high levels of product satisfaction and long-term engagement among our customers.How will you make an impact in this role?As a Senior Analyst on the Small Business Customer Growth Marketing team (SBCGM), you will lead and support execution and strategic projects for growing customer treatments within the Email (EM) and Direct Mail (DM) channels. This person will be responsible for leading and driving critical, high-priority campaigns and will manage key growth initiatives that will enhance the customer experience. As a member of the SBCGM team, you will have the opportunity to work alongside a high-performing team that is at the forefront of driving innovative and strategic marketing campaigns to our Small Business customers. This is a highly visible, fast paced, and dynamic role that demands an innovative approach to acquisition marketing, creative development, and testing.This Sr. Analyst role is a terrific opportunity to drive growth for our business by expanding the relationships we have with our customers. This person should have a track record of delivering projects on time by mastering execution and influencing partners along the way. The Sr. Analyst will be in close collaboration with various partners across the business including Marketing, Product, Risk, Technology and Finance.This position is ideal for someone with exceptional project management skills, a passion for developing and delivering customer first content,an acute attention to detail, and a vision for scaling channel strategy.Key Responsibilities<ul><li>Collaborate closely with Product, Compliance, Tech, treatment partners, and other key go-to-market partners to deliver projects while remaining compliant, scaling existing treatments, and understanding key drivers of resultsstemming from product portfolio strategies</li><li>Lead creative development with external creative agencies and collaborate with cross-functional partners and colleagues throughout the enterprise to implement campaigns for direct channels, creating compelling value-first communications to drive consideration, conversion, and engagement</li><li>Develop test and learn curriculum to lift organic growth through targeted treatments in response to customer behavior</li><li>Forecast and develop key insights to enable decision-making: optimizecampaigns and accelerate existing execution practices to get results by using &amp; analyzing data and customer insights for your treatment</li><li>Lead, evaluate and optimize email and direct mail communications, offers, and triggersto improve channel effectiveness and ensure consistency in messaging across all customer touchpoints</li></ul>Minimum Qualifications<ul><li>2 – 5 years of professional experience (marketing experience preferred)</li><li>Exceptional project management: A master in campaign execution, highly organized, and the ability tonavigate complex processes to deliver on timelines</li><li>Strong communication skills: Has the ability to get results through collaboration and influence with key partners &amp; collaborators</li><li>Robust analytical skills: Has the ability to draw insights and drive strategy by using data; proficient in Excel and PowerPoint</li><li>Innovator:Passionate about challenging the status quo anda solutions-oriented problem solver with a strong customer focus, comfortable with ambiguity and evolving strategies in an ever-changing environment</li><li>Sense of humor, growth mindset, and passion for continued learning</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst- Customer Growth Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. American Express Travel provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services.&nbsp;The TeamThe Global Strategic Partnerships and Marketing team at American Express Travel brings together the best travel partners in the world to create unparalleled value and unforgettable experiences across the travel journey - and amplifies this to Card Members wherever they are.The RoleThe Senior Manager, Hotel Inventory &amp; Connectivity will be responsible for hotel connectivity strategy and management, ensuring an optimized end-to-end distribution process for hotel partners with a focus on Fine Hotels + Resorts and The Hotel Collection properties. They will implement these strategies through effective project management and collaboration across key stakeholders.&nbsp; This person will operate with a will-to-win, desire to challenge the status quo, and a focus on doing what’s right for our customers, colleagues and stakeholders.Key Responsibilities:<ul><li>Collaborate closely with the Hotel Partnerships Team to enable a seamless experience for hotel partners that maximizes hotel partners’ use of their channel management technologies</li><li>Oversee all technical and operational aspects of rate, inventory and availability distribution</li><li>Create and communicate hotel connectivity strategies to drive operational ease and support growth</li></ul>Minimum Qualifications:<ul><li>5+ years hotel connectivity experience including familiarity with a variety of Property Management Systems, Central Reservation Systems, channel managers and Global Distribution System (GDS)</li><li>Outstanding communication skills with the ability to clearly communicate complex concepts and bring multiple teams and senior leaders along to a final plan</li><li>Excellent interpersonal skills with demonstrated experience collaborating cross-functionally</li><li>Proven track record of thought leadership and innovation in an unstructured space</li><li>Energetic self-starter with strong project management skills, attention to detail, and ability to “get into the weeds”</li><li>Change agent and strategic problem solver with an ability to learn quickly, pull in multiple viewpoints, “connect the dots”, and drive results</li><li>Capacity to multitask and prioritize between business development and project execution tasks</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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