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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Model Risk Management Group (MRMG) within Global Risk Banking and Compliance Group, is responsible for the independent risk management of all American Express (AXP) models. It manages and controls model risk in order to elevate model excellence, strengthen long term Shareholder value and satisfy Regulatory expectations. The successful candidate would be part of MRMG and will be responsible for validating consumer, small business and institutional models. The specific responsibilities include:<ul><li>Independently validate finance/ treasury, anti-money laundering, climate risk models which include evaluating conceptual soundness, performance validation and on-going monitoring.</li><li>Exploring the applicability of machine learning techniques in AXP models.</li><li>Validating and maintaining model/ algorithm inventory</li><li>Documenting detailed model/algorithm validation report and preparing for the regulatory and internal audit reviews.</li><li>Tracking the validation findings and reviewing the resolution of findings.</li><li>Communicating the validation results to partners, senior leadership and various model committees.</li><li>Conducting research to enhance model risk areas or model validation process and techniques.</li><li>Assist in the development of second-line monitoring capabilities</li></ul>Required Skills/Qualifications:<ul><li>Hands-on model development or validation experience.</li><li>Strong Analytical and Relationship and project management skills for driving validation initiatives.</li><li>Experience in applying advanced statistical and/or quantitative techniques to solve business problems is preferred.</li><li>Good Verbal, Written, Interpersonal skills and ability to work effectively in a team environment.</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and Project Execution.</li><li>Effectively communicating complex Analytical results to Business Partners and Senior Management.</li><li>Flexibility and Adaptability to Work Within tight deadlines and changing priorities.</li><li>Experience with data manipulation tools such as R, JAVA, SQL and SAS is a must have.</li></ul>Educational requirement:<ul><li>Master or Ph.D degree in Statistics, Mathematics, Economics, Engineering or related fields is strongly desired.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager-Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.JOB DESCRIPTION:Reporting to the Director of Investigations, the Special Agent Cyber Fraud Investigations is responsible for supporting global investigations into unlawful acts which may have been committed against our company and customers. The role includes responsibilities in gathering and analyzing actionable information and investigating cybercrime and financial fraud cases.&nbsp;ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Conduct complex internal and external cyber-enabled fraud or cybercrime investigations (which can also include insider threat, misconduct, retail fraud, malware) across multiple business segments from a variety of channels. Prioritize and investigate escalations and referrals from business units on insider threat, data loss prevention, cyber threat intelligence, cyber threat fusion center, fraud risk, law enforcement, public/private partnerships, and global business units.</li><li>Interview cardmembers, victims, claimants, witnesses, and potential suspects.</li><li>Gather evidence and work with local and federal law enforcement on fraud prevention initiatives and investigations to actively pursue the prosecution of criminal matters where Amex or its Cardmembers are victims.</li><li>Testify in court representing our company and supporting our criminal cases as well as responding to court orders and subpoenas when necessary.</li><li>Analyze data and trends; develop and implement proactive plans and programs to address opportunities.</li><li>Communicate Global Security’s position effectively to both internal and external partners, and fully support Global Security’s senior leadership in the development and implementation of initiatives and programs to detect, investigate, and disrupt cybercrime and fraud.</li><li>Provide strong subject matter expertise in the areas of cybercrime investigations, security and investigative operations, and financial crimes.</li><li>Provide after-hours support, as needed.</li></ul>DESIRED LEADERSHIP CHARACTERISTICS:<ul><li>Ability to prioritize and execute tasks in high-impact or time sensitive situations.</li><li>Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.</li><li>Ability to develop and maintain strong relationships in a complex multi-national corporation.</li><li>Strong problem solver with the ability to use analytical methods for impact.</li><li>Effective organizational skills, attention to detail, and ability to collaborate.&nbsp;&nbsp;</li></ul>KNOWLEDGE / SKILLS:<ul><li>Demonstrated record of success in conducting investigations, including subject interviewing skills, into significant and/or sophisticated cases of cybercrime and financial fraud. </li><li>Working knowledge and understanding of the fundamentals of finance and related transactions. Must be familiar with products and services offered by American Express, including knowledge of proprietary data processing systems, operations, policies and procedures. </li><li>Must be skilled in the techniques in assembling a case for prosecutors, including gathering evidence, summarizing findings in well documented/well written reports, and compliance with policies.</li><li>Strong interpersonal skills to establish credibility and productive relationships with the law enforcement community, service establishments, colleagues, and senior leadership at American Express.</li><li>Ability to develop and recommend sound, innovative methods, techniques, and programs to prevent and control fraud. Possess strong level of understanding of investigative techniques, OSINT, and intelligence analysis and to detect and resolve criminal activity.</li><li>Strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate effectively.</li><li>Strong personal initiative, intellectually curious, and knowledgeable about cybercrime ecosystem.</li></ul>EXPERIENCE:<ul><li>Minimum of 5 years’ experience in a mission critical environment with a background in the following: criminal justice, intelligence, information security, or financial crimes risk management related disciplines. </li><li>Understanding of OSINT sources, LexisNexis.</li><li>Previous experience in local, state, or federal US law enforcement, criminal intelligence, or cybercrime/cyber-enabled financial crimes.</li><li>Demonstrated experience in driving innovative approaches to cybercrime/financial fraud investigations.</li><li>Experience working across multiple lines of business in a corporate function.</li><li>In-depth understanding of adversary tools, tactics and procedures and threats impacting the financial sector.</li><li>Successful experience working with physically distributed teams.</li><li>Bachelor’s or other 4-year degree preferred. Preferred fields of study include business, criminal justice, and social sciences. </li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Special Agent - Cyber Fraud Investigation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.Enterprise Data Risk Management, within GRC, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Director who will play a pivotal role in supporting the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp;Responsibilities: <ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data protection, data compliance, and third-party data.</li><li>Support development and maintenance of the Data Risk Appetite for the enterprise including definition and scope of the Risk Appetite Statement, and corresponding metrics with risk limits, tolerances, and escalations. </li><li>Enforce Enterprise Data Risk Management policies and procedures in alignment with industry regulations and global standards.</li><li>Conduct regular risk assessments to identify and evaluate potential data risks, providing strategic recommendations for risk mitigation.</li><li>Lead independent risk assessments and challenge the design and effectiveness of controls with a willingness to conduct hands-on analysis and assessments. </li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Governance, and business units to implement effective data risk mitigation strategies.&nbsp; </li><li>Assess and manage data-related risks associated with third-party vendors, ensuring robust due diligence and compliance with financial industry regulations.&nbsp;</li></ul>Qualifications:Experience/Skills:<ul><li>Minimum of 7 years of progressive experience in data governance, risk management, 3rd party risk management, Information Technology, Information security, Data Privacy, or a related field within the financial services industry </li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large, financial services firms</li><li>Experience in building / supporting Enterprise Data Quality programs</li><li>Familiarity with all aspects of the data lifecycle</li><li>Exceptional leadership skills including the ability to influence and engage stakeholders at the executive level. </li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management. </li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Ability to work independently and across a matrix organization, excellent relationship building skills and ability to influence partners. </li><li>Highly organized with attention to detail, sense of follow-through, and accountability</li><li>Bachelor’s degree required, advanced degree a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The objective of the Finance Control Management Operational Risk (OR) Advisory team is to provide specialized and strategic risk advisory specific to Finance areas.Finance is looking for a Manager of Operational Risk(OR) Advisoryfocused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager – Risk Advisory will:<ul><li>Provide risk advisory specific to Finance large-scale initiatives</li><li>Lead strategic projects to uplift the Finance control environment</li><li>Compile best practices and learnings from historical initiatives, and leverage to support risk identification</li><li>Ensure appropriate control design to the evolving Finance Tech environment (Falcon, Cloud, Oracle, Gen AI)</li><li>Coordinate with Finance process owners to embed ORM considerations into financial processes</li><li>Collaborate across FLT teams for input on areas of risk </li></ul>Required Qualifications:&nbsp;<ul><li>3+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycleactivities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Supporting assessing the needs of FInance leaders to ensure sufficient understanding of Operational Risk Management and controls</li><li>Supportingcompiling and sharing best practices and learnings from historical product launches and change management initiatives</li><li>Managing day-to-day activities for coordination with process teams to embed operational risk considerations&nbsp;</li><li>Supporting facilitation of operational risk awareness and education within product and service teams to enhance their ability to manage risks effectively</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Risk Advisory

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.GRC’s Enterprise Risk Management &amp; Risk Oversight team (ERM&amp;RO) is hiring a Manager who will join a recently created team to provide governance and oversight for projects across American Express. ERM&amp;RO is responsible for the independent risk management and oversight of several material risks that the Company faces. The team owns the Company’s Risk Appetite Framework and is responsible for establishing enterprise-wide programs and frameworks for managing key risks. ERM&amp;RO is led by the Executive Vice President, Head of Enterprise Risk Management &amp; Risk Oversight.The new team will partner with the US Enterprise Risk Management team to develop a governance framework to manage the risks associated with projects across the company. Once established, the new team will own and maintain that framework. This will include developing and maintaining a comprehensive inventory of projects across the company and refreshing it on an ongoing basis; creating and implementing graduated risk management requirements for projects based on the risk of the project; and designing and executing regular reporting on American Express projects to senior leaders and/or appropriate risk committees.Responsibilities<ul><li>Support the development, implementation, and enforcement of an enterprise project governance framework, with graduated governance requirements based on project classifications</li><li>Support the development and implementation of methodology and process to classify projects to determine required governance</li><li>Support the identification and maintenance of an inventory of projects across the company</li><li>Support the development and issuance of regular project governance reporting to senior leaders and/or appropriate risk committees</li><li>Review and provide guidance to first line stakeholders as they develop/maintain procedures to implement the governance framework</li></ul>Qualifications:Experience<ul><li>Minimum of 2 years of experience in risk, compliance, legal, or regulatory roles in a Global Systemically Important Bank (GSIB)</li><li>Experience with project management and governance required; Project Management Professional (PMP) certification is a plus</li><li>Global Association of Risk Professionals (GARP) certification is a plus</li><li>Experience with regulatory findings remediation and executive/committee reporting preferred</li><li>Knowledge of the Office of the Comptroller of the Currency’s (OCC) Heightened Standards for Large Financial Institutions </li><li>Bachelor’s degree required; advanced degree a plus</li></ul>Skills<ul><li>Strong communication skills a must, particularly written communication</li><li>Discretion when exposed to restricted/secret company information</li><li>Self-starter who works well independently in white space</li><li>Able to effectively manage multiple and often conflicting priorities under tight timeframes and adapt to frequent change</li><li>Able to lead without authority derived from band level</li><li>Highly organized with attention to detail, sense of follow-through, and accountability&nbsp; </li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Sr. Analyst of Control Management to focus on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Sr. Analyst, GCS Business Conduct Control Management will:<ul><li>Be responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS Small and Medium Enterprise (SME) organization</li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations</li><li>Assist in documenting subject matter expertise that is used to advise BUs</li><li>Support compiling of any planned guidance that is planned to be shared with BUs</li><li>Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 conduct risk management policy)</li><li>Assist in administrative activities to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to business conduct</li><li>Assist in administrative activities required to&nbsp;compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within Control Management Specialized Operational Risk (OR)</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to business conduct</li><li>Assist in specific activities / tasks to gather relevant operational risk insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications<ul><li>2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Assisting in specific activities / tasks required to support advising on business conduct risk types into broader operational risk policies and programs</li></ul></li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Sr. Analyst of Control Management to focus on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Sr. Analyst - Control Management&nbsp;will:<ul><li>Assist in documenting subject matter expertise that is used to advise BUs</li><li>Support compiling of any planned guidance that is planned to be shared with BUs</li><li>Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 conduct risk management policy)</li><li>Support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs&nbsp;</li><li>Assist in administrative activities to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise&nbsp;</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas</li><li>Research and gather topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes&nbsp;</li><li>Assist in specific activities / tasks required to gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape</li><li>Assist in specific activities / tasks to gather relevant operational risk insights, better practices, themes, etc. across the enterprise</li><li>&nbsp;Assist in project related activities, including coordinating partner teams, tracking team performance, communicating team priorities and identifying areas of opportunity for streamlined activities</li></ul>Required Qualifications:&nbsp;<ul><li>2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Assisting in specific activities / tasks required to support advising on decentralized risk types into broader operational risk policies and programs</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group (IAG) at American Express:Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.We seek data and technology literate risk and assurance professionals to deliver impactful audit conclusions and insights using a data driven approach.&nbsp; American Express' Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Data Analytic, Data-Driven Continuous Auditing, and Data Advocate initiatives.&nbsp; Each uniquely support our Winning Aspiration to be a world class internal audit function that:<ul><li>Provides data-driven and technology-enabled assurance</li><li>Delivers timely risk insights that are business-aware and forward-looking</li><li>Supports our colleagues with experiences that prepare them to be enterprise leaders</li></ul>IAG's Innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.Collectively, IAG's strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.&nbsp; We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.About the Data Driven Continuous Auditing (DDCA) Center of Excellence (COE) Team:The DDCA COE is responsible for:<ul><li>Driving key results for IAG’s analytics strategy to provide broader and deeper assurance, provide timely risk insights, and support colleague growth</li><li>Leading analytical strategic initiatives for IAG to enhance the impact and quality of our analytic portfolio</li><li>Establishing best practices and providing training and support to the audit teams, and</li><li>Continuously improving our analytic methodology.</li></ul>Key Responsibilities of the Role:Participate as a key member of the DDCA COE team by identifying analytic opportunities across the audit universe and coordinating the development of such opportunities.&nbsp; A DDCA COE Manager – Insights will assist in both development and execution of IAG data driven initiatives and will assist the team in elevating the quality of analytics throughout IAG, identifying opportunities to use data in innovative ways.The ideal candidate for this role will have a strong understanding of financial service industry processes, system infrastructure, risk and control frameworks, and a passion for analytic development.&nbsp; Specific responsibilities include:<ul><li>Identification of key risk and control areas where analytics can be deployed.</li><li>Translating business risks, controls and supporting data into analytic requirements.</li><li>Driving the development of&nbsp;analytics generating impactful, forward-looking insights.</li><li>Aiding in setting a strategic vision &amp; tone by assessing audit needs, balancing capabilities against key objectives, researching new methods as needed, and applying best practices across the department.</li><li>Evaluating impact on IAG of different initiatives and generating insights and recommendations to fuel increased auditing effectiveness and efficiency.</li><li>Continuously broadening and strengthening knowledge of advanced analytical methods and tools to further evolve our analytical practices.&nbsp;</li></ul><h4>Minimum Qualifications</h4><ul><li>3+ years of relevant audit, technology, and/or internal control experience</li><li>Data analytics experience in internal audit, risk management, and/or financial services</li><li>Technical experience with data analytic tools and creating reporting dashboards (e.g., Tableau, Power BI, etc.)</li><li>Experience and/or strong acumen to quickly grasp technical risks, concepts, and processes and their relation to underlying supporting data</li><li>Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges</li><li>Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate recommended actions with transparency and integrity</li><li>Strong written and verbal communication skills of complex and/or highly numeric content in a simple and concise manner</li><li>Proficiency with Microsoft Office Suite (Excel pivot, macros, deck-writing)</li><li>Attained or working towards one or more relevant industry certifications (e.g. CIA, CISA, CPA)</li><li>Bachelor's degree in a quantitative field (e.g., Data Analytics, Accounting, Finance, Statistics, Engineering)&nbsp;</li></ul><h4>Preferred Qualifications</h4><ul><li>5+ years of relevant&nbsp;audit, technology, and/or internal control experience in a financial services environment</li><li>3+ years of data analytics experience in internal audit, risk management, and/or financial services</li><li>Advanced degree&nbsp;in a quantitative field (e.g., Data Analytics, Accounting, Finance, Statistics, Engineering)</li><li>Technical experience with analytic coding techniques and best practices, including proficiency in SQL, Python, and/or other coding languages</li><li>Advanced knowledge of&nbsp;Microsoft Office Suite (e.g., Excel pivot, macros, deck-writing)</li><li>Proven ability to manage multiple projects and provide developmental feedback across deliverables</li><li>Adapts quickly to unstructured assignments, clarifying objectives and delivering results</li><li>Experience with (or ability to quickly develop an understanding of) American Express’ business model, products, services, and organizational units</li><li>Additional relevant professional certifications (e.g. CIA, CISA, CPA, CISM, CAP, PMP, other data/technology/audit-focused certification)</li><li>Ability to lead team members in a way that encourages, develops, and delivers results</li></ul>Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Insights, Data Driven Continuous Auditing, Center of Excellence

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Colleague Services (CS) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves essential products and services to enable the Colleague Experience Group (CEG) and the business. The CS organization manages the ecosystem of CEG products, processes, platforms,&nbsp;applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance.The Manager and the team will be at the center of the operations for CEG systems. The successful candidate will be responsible for managing testing framework and incident management (postproduction implementation issues) across the Oracle Fusion HCM (Human Capital Management) Platform (internally branded as MyInfo), including capabilities that enables the core HR, payroll, and benefit experiences.&nbsp;The candidate will coordinate across Technology, Product and Servicing/Operations teams to manage the stakeholder communications and expectations. Working in close partnership with the Technology and Product teams, you will drive effective system support through testing and operational rigor, continuously improving the colleague digital experience.The Manager will be leading a team and will report into the Director, Digital Product Operations based in Gurgaon, IND.Job responsibilities include:<ul><li>Responsible for creating end to end testing solutions to ensure efficient, comprehensive, high-quality delivery.</li><li>Conceptualize system enhancements, exploring best in class solution to business problems using the right tools bringing them into reality through testing.</li><li>Collaborate with cross-functional teams to identify testing requirements, prioritize tasks, highlight risks and resolve issues with mitigation approach.</li><li>Establish and maintain metrics to measure testing effectiveness and identify areas for process improvements.</li><li>Actively responsible for coordination of product enhancements from intake call to understanding business partners expectations, involved in requirements discussions developing proactive UAT approaches.</li><li>Drive results with minimal postproduction issues, design incident management framework for various applications/modules and communication cascades therein to keep senior leadership informed.</li><li>Understand and work on enhancing the currently laid out incident management/expanding communication framework for better awareness across the CEG network.</li></ul>Key Skills<ul><li>Good understanding of UAT testing cycle and Agile methodology is mandatory</li><li>Seasoned leader with experience in team management</li><li>Understanding of Postproduction or Incident Management processes/framework will be preferred</li><li>Understanding of Oracle HCM-MyInfo HCM platform with end-to-end data flow understanding from Taleo to MyInfo (HCM) to Payroll platforms (Dayforce, Global View) is ideal</li><li>Ability to lead cross functional projects and deliver timely results in a matrixed organization</li><li>Exceptional collaboration and communication skills to manage partnerships with business, technology, vendors, and cross functional leadership</li><li>Excellent thought process with clear vision on future road map with the aim to make business objectives meet</li><li>Flexible to work in multiple time zone or at least overlapping EST time zone due to key stakeholder presence </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Digital Product Operations

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:<ul><li>Provides data-driven and technology-enabled assurance</li><li>Delivers timely risk insights that are business-aware and forward-looking</li><li>Supports our colleagues with experiences that prepare them to be enterprise leaders</li></ul>Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.&nbsp;IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.&nbsp;We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:We are seeking a Technology Audit Manager who is passionate about our Chief Technology Office (CTO) and technology risk management portfolio. The IT Audit Manager will perform audits to evaluate the CTO function, Technology Risk Management, and related processes against regulatory requirements and industry best practices.&nbsp;This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge!About the Team:The CTO and technology risk management audit portfolio spans across information technology. Audit coverage includes auditing technology governance (e.g., application development, enterprise architecture) and first-line technology risk management. The audit team is heavily focused on utilizing a data driven auditing approach across the audit portfolio.Key Responsibilities:<ul><li>Participate as a key team member on audit projects responsible for assisting with annual planning and owning core audit tasks, more complex areas and challenging workloads on successive assignments</li><li>Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results</li><li>Proficient use of automated work papers, analytics and other department and company tools</li><li>Ensure effective and efficient execution of audits in conformance with professional and department standards, budgets, and timelines</li><li>Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner</li><li>Evaluate results, synthesize audit findings across the project, draft audit reports, and ensure effective and efficient audit execution</li><li>Validate that actions taken by management to address findings are appropriate and document the results</li><li>Maintain audit proficiency through ongoing professional development including data literacy skills</li><li>Proactively lead audit execution including supervise and mentor junior staff, review their workpapers, and escalate issues</li><li>Monitor a portfolio of audit analytics, assess analytic results, use the analytic data to tell the potential business story, and work with audit and business colleagues to validate that story</li><li>Assist team leaders, senior auditors and staff auditors in accomplishing team objectives and producing results</li><li>Lead multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology</li></ul><h4>Minimum Qualifications:</h4><ul><li>3+ years of experience of industry regulations and expectations in assessing/auditing technology risk management or CTO functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management</li><li>BA or BS in or equivalent in Information Systems, Computer Science, Accounting, Finance, Business, or related field</li><li>Understanding of emerging technologies and its impact to control practices</li><li>Ability to clearly articulate risk insights to stakeholders</li><li>Familiarity with FFIEC IT Handbooks and NIST CSF</li><li>Ability to collaborate with colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit lifecycle, audit methodology and best practices.</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential control issues and potential solutions to close gaps.</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive results, using related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities.</li><li>Proven ability to support multiple projects concurrently delivering high quality work products, in compliance with internal audit standards and regulatory expectations.</li><li>Ability to quickly resolve complex risk issues</li><li>Ability to adapt to evolving risk landscapes</li><li>Effective utilization of risk management tools</li><li>Proven ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>High-level understanding of risk mgmt. tools within a financial services environment (e.g., GRC tools)</li><li>Professional Certification (CIA, CISA, CPA, or equivalent) expected to be obtained within 12 months of employment</li></ul><h4>Preferred Qualifications:</h4><ul><li>5+ years of experience of industry regulations and expectations in assessing/auditing technology risk management or CTO functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management</li><li>Technical Cybersecurity certification (CISSP, CCSP, CEH, etc.) </li><li>Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards</li><li>Experience evaluating cybersecurity risks and concepts</li><li>Experience with large financial institutions (i.e., G-SIB, Category III/II bank)</li><li>Proven ability lead team members in a way that encourages, develops, and delivers results</li></ul>Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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