Administrative Support Specialist
Description
Job Responsibilities
Under general supervision, the Administrative Support Specialist plays a pivotal role in providing comprehensive administrative support to Southeast Health District Ryan White/HIV Program. Responsibilities include but are not limited to: Serving as primary point of contact and system administrator for program's electronic medical records (EMR), eClinicalWorks and CareWare. Conducting extensive EMR data entry and reporting. Serving as the primary point of contact for all clinics to verify and resolve insurance-related issues. Assisting with preparation and submission of insurance claims, including adding CPT codes and modifiers. Granting/revoking EMR access. Building and maintaining clinic schedules within the EMR system. Managing multi-line telephone and fax systems. Addressing inquiries from clients, scheduling client appointments, and assisting with client check-in/out when needed. Performing additional duties as assigned to support efficient clinic operations. .
Minimum Qualifications
Associate's degree from an accredited college or university OR Two years of related experience.
Preferred Qualifications:
Proficient in MS Word and Excel. Excellent customer service skills. Experience working in a clinic or medical office setting. Experience working with HIV/AIDS patients. Bilingual-Spanish.
Additional Information
Benefits:
40-hour work week (Monday – Friday), 13 paid holidays/yr., 3 weeks each of annual & sick leave/yr., a defined benefit retirement plan including a 401(K) plan with a matching employer contribution, health and payroll deductible flexible benefits including employee, spouse and child life, AD&D, dental, vision, legal, long term care, short and long-term disability and specified illness options are available. Also, medical/childcare spending accounts can be established in addition to deferred compensation – 457.
Additional Information:
The Southeast Health District (SEHD) encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.
The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals.
A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.
Employment Information:
Current State employees are subject to State Personnel Board rules regarding salary.
Southeast Health District accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. SEHD will contact educational institutions to verify degree, diploma, licensure, etc.
The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.
As an employee of SEHD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
SEHD is an Equal Opportunity Employer
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification
This position is subject to close at any time once a satisfactory applicant pool has been identified.
