Coordinator I, Student Success and Completion

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.  A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-System Office

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.

Job Description

PURPOSE AND SCOPE:

The Coordinator I, Student Success and Completion facilitates daily operations within the Office of Student Success and Completion by assisting with the administrative processes that support system-wide business processes. Position serves as subject-matter-expert for the PeopleSoft Campus Solutions Student Success processes and helps ensure consistent practices are followed throughout Lone Star College by auditing data and working with employees at campuses to resolve issues. Coordinates logistics, services and support surrounding programs or departments. Responsible for compliance with policies, procedures and a variety of local, state and federal regulations.

ESSENTIAL JOB FUNCTIONS:

• Oversees daily and some long-term operations, actively maintains up-to-date knowledge of area, acts as Subject Matter Expert and general point of contact within the department
• Assists with designing, implementing, and maintaining queries and reports for a variety of projects, utilizing programs such as PeopleSoft and PowerBI
• Assist with maintaining compliance of processes and documentation
• Assists with training and monitoring of department staff, schedules and prioritizes work activities
• Assists with evaluation of programs, makes recommendations for revisions to processes and procedures, and assists with development of new programs
• Coordinates various department and management calendars and schedules, assists with planning, schedules and coordinates various meetings/seminars/events, including site selection and preparation, marketing and training materials, and general support
• Monitors and controls department resources, such as office supplies and equipment needed, submits requisitions and follows up with reconciliation documentation
• May monitor and maintain website for department and external use
• Assists with entering and tracking the department budget
• Takes part in special projects as needed
• Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to accuracy and detail
• Excellent knowledge of general office and software applications
• Ability to prepare and analyze reports
• Strong organizational skills
• Ability to prioritize duties
• High level of customer service

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE & CONDITIONS: 

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Associate degree or higher and at least 1 year of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

• Experience using PeopleSoft's Campus Solutions Communication Process
• Experience with Microsoft Office Suite (e.g. Word, Excel, Outlook, PowerPoint, Access, etc.)

Salary

Hiring salary range is $38,761 - $44,576. 

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions.  Where your salary offer would fall in that range is determined by your related experience and education.  Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer.  The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience.  The resume should include the following information for each position listed:

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year.  By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.