Developmental Services Case Manager(Hybrid)

Introduction

Are you a current State of Connecticut employee interested in helping individuals, families and teams to engage in activities related to our mission? If so, we invite to read more below!

At thethe State of Connecticut's Department of Developmental Services (DDS) we are currenlty recruiting qualified individuals to join our team in Windham (Willimantic) as a Developmental Services Case Manager.

Position Highlights:

• This is full-time forty (40) hour per week position.  The work schedule is Monday through Friday on first shift.
• However, must be flexible in order to meet the needs of the agency and individuals and families we support.

What’s In It For You:

Visit our new State Employee Benefits Overview page!

• To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;
• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.

About Us:

DDS partners with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.

We hope you take this opportunity to join our team and make an impact by serving your state!

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

For Assistance in Applying:

Please read or watch our Applicant Tips on How to Apply!

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

Read through this helpful link toprepare for your interview.

Contact Information:

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or (Edward.Magnano@ct.gov)

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.

Should you have any questions pertaining to this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Developmental Services and the Department of Social Services this class is accountable for independently performing a full range of tasks in providing case management services for persons with an intellectual disability and their families to ensure the delivery of appropriate medical, educational/vocational, social, residential and other services and conformance with Federal Medicaid Waiver Reimbursement Program regulations and with federal regulations when specifically assigned.

EXAMPLES OF DUTIES

• Performs activities related to individual services plans for conformity with federal and/or agency standards;
• Coordinates and monitors the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitors completion of appropriate documentation;
• Develops social service evaluations and service recommendations;
• Oversees and supports continuity of care and waiver benefits;
• Monitors development and ensures maintenance of individual files including required documentation;
• Provides information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility;
• Provides guidance and support to individual and/or family members in locating appropriate providers in the community;
• Convenes, chairs and facilitates interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans;
• Coordinates integration of day program, residential, medical and other services provided to each individual and ensures service delivery;
• Assists with identifying the need for evaluations, scheduling of evaluations and monitors completion;
• Acts as liaison and provides technical assistance to service providers and monitors compliance with departmental and waiver policies and procedures;
• Maintains regular contact and provides supportive guidance to assigned individuals and their families;
• Gives information to individuals and/or call-in’s, guardians and families regarding their legal rights, departmental policies and procedures, services provided and encourages participation in service planning process;
• Schedules program reviews and monitors implementation of specific program recommendations;
• Ensures that legal and financial documents are completed in a timely manner;
• Informs appropriate supervisor and regional administrative staff when services are not or cannot be provided;
• Assists with responses to ICF surveys, inspections and IPR/UR as required;
• May review individual service plans for conformity to federal regulations;
• May coordinate the development and assist with the implementation of Plans of Correction;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of services available to individuals with an intellectual disability;
• Knowledge of
  • residential programs for persons with an intellectual disability;
  • interdisciplinary approach to program planning;
  • intellectual disability, causes and treatment;
• Considerable skill in facilitating positive group process;
• Skills
  • interpersonal skills;
  • oral and written communication skills;
• Considerable ability to understand and translate clinical findings and recommendations into program activities and develop realistic program objectives;
• Ability to
  • collect and analyze large amounts of information;
  • utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

The General Experience is defined as one of the following:

• A Bachelor’s degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation. 

OR

• A Master’s degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and one (1) year of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation.

NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.

PREFERRED QUALIFICATIONS

Preference will be given to candidates with:

• Experience and knowledge of state and community services for children.
• Experience and knowledge of the Department of Children and Families system, Carelon Autism supports and the Behavioral Services Program.
• Experience working within family structures to establish supports within the family home.
• Experience identifying and accessing state, federal, and/or community resources and benefits available to individuals with intellectual disabilities.
• Experience leading meetings and utilizing conflict resolution skills.
• Experience working with the concepts of Person-Centered Planning, as well as translating clinical assessment tools and programmatic findings into realistic and measurable objectives.
• Experience with Abuse and Neglect reporting and notification. 
• Experience in providing critical decisions regarding individual’s health and safety.
• Experience with self- determination, self-directed supports and self- advocacy for people with intellectual and developmental disabilities.
• Experience with problem solving and developing creative solutions while working independently.
• Experience with working with Microsoft Office Suite, including Excel, Word, Outlook and Teams.
• Experience with organizing and concisely providing information to others using verbal and written communication skills.
• Experience with explaining complex service systems to peers, families or people with disabilities from various socio-economic and cultural backgrounds.
• Experience collecting, analyzing and disseminating large amounts of information/data.
• Experience organizing and prioritizing a constantly changing workload.  
• Experience using a quality monitoring system to assess the effectiveness of supports and assure desired results are being achieved for individuals supported; and if not, developing a plan to address unmet needs.

SPECIAL REQUIREMENTS

• Incumbents in this class must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.
• Incumbents in this class may be required to possess fluency in a foreign language or sign language for designated positions.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
• Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.