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Director - Regulatory Change Project Management

Director - Regulatory Change Project Management

locationPhoenix, AZ, USA
PublishedPublished: 2/5/2025
Full Time
$130,000 - $205,000 per year

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This team operates within the Global Commercial Services (GCS) Commercial Business Enablement organization to serve as first line and represent the business to ensure we effectively delivery against our expanding regulatory requirements and compliance goals as regulatory demands continue to evolve. We work to ensure compliance with internal and external regulations.

The Director, AML/KYC Projects will join an expanding team to support the growing regulatory change demands and evolution of the team to strengthen first-line project governance and execution to drive consistency in approach to govern and execute projects to better align with regulatory expectations, implement industry best-practices and ultimately deliver against our regulatory change initiatives in an efficient and effective manner.

How will you make an impact in this role?

  • Lead high priority cross-functional regulatory change initiatives impacting multiple business units, including linkages and dependencies with groups both within and outside GCS and cross-functional teams (eg: GSG, Compliance, GCO)
  • Be a strong leader and team player with the ability to build relationships and influence decisions without direct authority
  • Collaborate with cross-functional teams to ensure strategic alignment across critical stakeholder
  • Establish consistent project governance and use of project management tools across the team to effectively manage projects to drive resolution of risks, issues and challenges related to projects
  • Ensure on time and accurate delivery of regulatory change projects to meet Organization’s internal policies, professional, legal and regulatory standards
  • Ensure team is articulating clear requirements to our Technology partners to deliver accurate and timely solution
  • Coach team to translate requirements into concepts and user experience design – associate with stakeholders/ business partners to document design suggestions
  • Cultivate a best-in-class and growth mindset culture through team building and colleague engagement activities.
  • Challenge the status quo and remove barriers creatively.

Minimum Qualifications

  • 5+ years of experience in risk management, strategy and execution, program management, project management, and/or other consulting services
  • Project management skills, including attention to detail and the ability to clearly advise on progress, roadblocks and successfully drive project progress
  • Superlative verbal and written communication skills with the ability to effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort amongst senior leaders both informally and formally
  • Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority
  • Experience delivering large, complex, enterprise-level initiatives with multiple partners under high pressure and tight timeframes
  • Regulatory (Sanctions, KYC, AML, or Anti-Corruption) experience
  • Problem solving ability with creativity and positivity
  • Agile learner who can absorb new information quickly in order to meaningfully and strategically drive outcomes for the team’s regulatory change projects 

Preferred Qualifications

  • Bachelor’s Degree in a relevant field.Master’s Degree considered favorably
  • Project Management Professional (PMP) certification

Salary Range: $130,000.00 to $205,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Salary range

  • $130,000 - $205,000 per year