You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
The American Express global dining team sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global Software as a Service (SaaS) platforms, built on the promise of access and unforgettable experiences.
We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.
ABOUT THE ROLE:
The Executive Assistant will provide administrative support to the Head of Tock and, to a more limited extent, the Tock Leadership team, based in the Global Dining office in Chicago. The ideal candidate must be experienced in handling a wide range of administrative tasks and be able to work collaboratively and confidently. Enthusiasm in learning about the team’s work and interest in participating in team projects a plus.
Day to day responsibilities include, but are not limited to:
- Organizing and proactively maintaining calendars, including scheduling meetings across multiple time-zones
- Coordinating with Global Dining Chief of Staff and the rest of the Executive Assistant team to support team collaboration and culture development
- Coordinating conferences and staff meetings, including room booking, catering, security etc.
- Coordinating travel arrangements and logistics
- Processing monthly expense reports and reviewing expense reports for approval
- Assisting with on and off boarding and new employee logistics
- Tracking and approving timekeeping for team
- Supporting ad hoc project work as directed by leadership
Minimum Qualifications
- High level of integrity required for handling sensitive and confidential information
- High energy, proactive, positive attitude, and ability to prioritize and work on own initiative
- Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization
- Previous executive administrative support experience within a large organization
- Experience in handling a wide range of administrative-related tasks, organizing large meetings across time zones and arranging travel
- Highly organized with an ability to demonstrate keen attention to details, adaptability, flexibility, resourcefulness and efficiency
- Demonstrated ability to act diplomatically and respectfully when communicating with key internal and external customers and individuals of varying levels
- Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through on projects
- Demonstrated ability to work with a sense of urgency, as needed to handle multiple tasks and prioritize effectively
- Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook required
- Experience with Ariba, Concur and HR payroll systems preferred
- Excellent written and verbal communication skills
- Commitment to ongoing learning and development
- Bachelor's degree or equivalent experience preferred
Salary Range: $24.05 to $48.10 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
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