FWS Fall 2024, Recovery Center Receptionist - Part-Time
University of Kentucky
Fayette County, Lexington, KY, USA
9/20/2024
Administrative
Part Time
Job Title
FWS Fall 2024, Recovery Center Receptionist - Part-Time
Requisition Number
DU12461
Department Name
1B531:Federal Work Study
Work Location
Voices of Hope 644 N Broadway Lexington, KY 40508
Salary Range
$15.00
Type of Position
Student
Position Time Status
Part-Time
Required Education
High school diploma or equivalent required; associate degree or higher preferred.
Required Related Experience
Previous experience in a receptionist, administrative, or customer service role.
Experience working in a recovery community or non-profit organization is a plus.
Required License/Registration/Certification
N/A
Physical Requirements
Work is performed in an office environment with regular use of standard office equipment.
Shift
Saturdays, 12:00 PM – 5:00 PM
Tuesdays, 3:00 PM – 7:00 PM
Wednesdays, 3:00 PM – 7:00 PM
Thursdays, 4:00 PM – 7:00 PM
Friday, 3:00 PM – 7:00 PM
Job Summary
Front Desk Management
• Greet and welcome all visitors and participants with a friendly and positive attitude.
• Answer and direct phone calls, taking messages when necessary.
• Manage the sign-in and sign-out process for visitors and members.
• Provide information about the center’s services, programs, and events.
Administrative Support
• Perform general clerical duties, including data entry, filing, and maintaining office supplies.
• Schedule appointments and manage the center’s calendar.
• Assist with the preparation of materials for meetings, workshops, and events.
• Handle incoming and outgoing mail.
Participant Support
• Provide information and resources to individuals seeking recovery support.
• Assist with the registration process for new members.
• Maintain confidentiality and uphold the privacy of members and their information.
• Support members in connecting with appropriate services and programs.
Center Operations
• Ensure the reception area is tidy and presentable.
• Monitor and maintain office equipment.
• Assist with event planning and coordination.
• Collaborate with staff and volunteers to ensure smooth operations of the center.
Other Duties
• Stay current local events with the recovery community center.
• Assist with special projects and perform other duties as assigned.
Skills / Knowledge / Abilities
Customer service, flexible hours needed.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
• Ability to maintain confidentiality and handle sensitive information.
• Empathy, patience, and a non-judgmental attitude towards individuals in recovery.
• A commitment to the mission and values of the recovery community.
• A positive and proactive approach to problem-solving.
• Ability to work both independently and as part of a team.
• Flexibility to adapt to the changing needs of the center.
• Bi-lingual a plus
• Must be 18 or older
Deadline to Apply
10/31/2024
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.