Location: Remote with requirement to travel for business needs (East Coast preferred)
The Costco East + BJs Wholesale Club Key Account Manager is responsible for ensuring that Hain achieves its targeted revenue, profit, and ROI goals for assigned retailer. Owns the customer relationship at both accounts and guides Hain partnership as the front-line face of Hain. The KAM represents all brands under the Hain portfolio (in this role specific to Costco Northeast, Southeast, and Midwest, along with BJs Wholesale Club) and works collaboratively with the cross functional team to drive efficient trade spend and profitable sales growth.
Under minimal supervision the KAM, implements and executes sales/profit objectives utilizing various marketing and distribution programs targeted for assigned retailers. The incumbent strives to drive product dominance through assigned customers and meet and/or exceed volume, share growth, and trade spend targets while aggressively expanding brand distribution and in store planogram positioning.
Essential Duties and Responsibilities:
- Creates and maintains a high-level partnership with leaders at assigned retailers
- Develops a deep understanding of customer strategy at assigned retailers and proactively communicates to internal stakeholders to maximize Hain offerings for their retailers
- Responsible for delivering volume, trade, distribution, share, and profit goals for assigned retailer
- Partners effectively with cross-functional stakeholders (Brand, Category Management, Shopper Marketing, Trade Marketing, Supply Chain, Finance, Demand Planning, customer business planning, revenue growth management) to deliver actionable solutions for their assigned customer that focus on volume, share, and ROI goals.
- Manages regional relationships to drive sales, alignment, priorities, and execute best in class customer plans.
- Leverages category management principles across 4P's (price, promotion, placement, product) to influence distribution, share of shelving and display activities along with exploring development opportunities for ecomm content.
- Creates and commercializes joint business plans with Costco.
- Prepares presentations and attends all account calls to present compelling fact-based strategic selling story by utilizing syndicated data, general market trends, account databases, and local market knowledge in conjunction with corporate developed templates.
- Activates strategies and tactics using an understanding of the customer's pricing and value strategies, promotional strategies, and the competitive environment to drive trial and loyalty to Hain products.
- Takes personal accountability and ownership for results.
- Coordinate with team analyst in managing trade investment system, forecasts and budgets to maximize execution and results.
- Responsible for understanding and communicating the customer level budget and spending.
- Assist in managing deductions and/or invoices received from customers for accounting purposes.
- Maintain and present weekly business recap for team meetings
- Perform monthly category surveys for assigned regions
- Responsible for program (TPD/MVM, etc) recap and post event analysis, ultimately sharing with cross functional partners for future strategic planning
- Attend Costco grand openings, as needed.
- Assist team analyst in accrual tracking and demo strategic planning
- Manage and maintain program contracts
- Assist in maintaining and facilitating Costco buy docs, and item level pricing files.
Requirements:
- PREFERRED Costco + BJs experience
- Bachelor’s degree or equivalent.
- Preferred knowledge of the Consumer Product Goods Industry, but more specifically deep understanding of the Club Channel with emphasis on Costco and BJ’s
- Preferred strong relationships with regional/corporate + BJs level buying teams.
- Minimum 5-7 years’ experience in a direct sales capacity within the CPG industry or related capacity.
- Must be a self-starter, team-oriented individual with a strong work ethic.
- Strong creative thinking and problem-solving skills.
- Strong understanding of Costco and BJs strategies.
- Entrepreneurial mindset that drives speed of situational assessment and decision making.
- Experience in developing and implementing business plans that exceed expected goals.
- Capable of dissecting challenging business situations, developing business proposals, and presenting to senior management.
- Ability and desire to travel extensively.
- Working knowledge and understanding of Nielsen/IRI syndicated data and any customer data systems (as assigned).
- Proven ability to meet and/or exceed sales goals on a consistent basis.
- Ability to create and present sales data internally and to external clients.
- Excellent organizational skills are required along with strong attention to detail.
- Strong negotiator that seeks favorable outcomes for Hain and customers through creative value creation.
- Computer skills including MS Office programs such as Outlook, Word, Excel PowerPoint.
- Strong interpersonal skills and ability to communicate (verbal/writing) effectively.
- Ability to collaborate at all levels of the organization and across other functional areas.
Compensation and Benefits:
- $150,000 -$160,000 / year (commensurate with experience and location)
- Medical, Prescription, Dental, Vision Coverage
- Flexible spending accounts
- Disability coverage
- Life insurance
- Critical illness and accident insurance
- Legal and identity protection insurance
- Pet insurance
- Employee assistance program
- Commuter benefits
- Tuition assistance
- Adoption assistance
- 401(k)
- PTO
- Parental Leave
Hain Celestial is an equal employment opportunity/affirmative action employer. The Company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, expression, genetic information, protected veteran status or any other characteristics protected by applicable federal, state, or local law.
If you need accommodations for any part of the employment process because of a disability, please send an e-mail to talent@hain.com or call 516-587-5000 to let us know the nature of your request.
EEO/AA/M/F/Veteran/Disabled