Office Assistant(Office/On-site)
Administrative
Full Time
Introduction
At the State ofConnecticut, the Department of Children and Families (DCF) our mission is partnering with communities and empowering families to raise resilient children who thrive. We are proud of our diverse and dedicated workforce who strive every day to meet the needs of those we encounter. Currently we are seeking individuals who are looking to advance their career and make a difference.
We are actively recruiting for a part-time Office Assistant position in the New Haven Area Office. This is a part-time, 34 hours per week position:
- Monday, Tuesday, Thursday & Friday: 7 hours per day from 9am to 5pm
- Wednesday: 6 hours from 10am to 5pm with an hour lunch.
- The position is located at One Long Wharf Drive, New Haven, CT 06511.
Your Role As A Part-time Office Assistant
This Office Assistant will provide clerical support to Child Protection Social Workers, along with working with the public at the receptionist area.
What’s In It For You:
Visit our new State Employee Benefits Overview page!
- To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;
- Professional growth and paid professional development opportunities.
- A healthy work-life balance to all employees.
- State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.
- Benefits may vary based upon the position, and will be discussed later in the hiring process.
We encourage you to come see all that Connecticut has to offer by joining the DCF team!
Selection Plan
For Assistance in Applying:
Please read or watch our Applicant Tips on How to Apply!
Application Process:
This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.
The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.
Selection Process:
This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.
During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.
For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.
Read through this helpful link to prepare for your interview.
Contact Information:
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
Should you have any questions pertaining to this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.
EXAMPLES OF DUTIES
Performs the full range of general clerical duties as described in the following areas:
TYPING:- Types a variety of materials in relation to other duties or as assigned;
- Enters and retrieves data on computers, tablets, and other electronic equipment.
FILING:- Sets up and maintains office procedures, filing and indexing systems and forms for own use.
CORRESPONDENCE:- Composes routine correspondence.
REPORT WRITING:- Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).
INTERPERSONAL:- Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority;
- Responds to inquiries from other work units or departments/agencies;
- Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
- May lead lower level employees in carrying out assigned clerical functions.
PROCESSING:- Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
- Processes a variety of documents in determining routine case status;
- Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence;
- Processes purchase requisitions/purchase orders for subsequent action;
- Prepares payment lists and billing invoices;
- Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders;
- Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc.;
- Figures payments, costs, discounts and adjustments using prescribed methods and formulas;
- Receives monies in various forms such as cash, checks and money orders and prepares for deposit;
- Maintains inventory and orders supplies;
- Uses a variety of electronic equipment to perform job functions;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of office systems and procedures including proper telephone usage and filing;
Skills- interpersonal skills;
- oral and written communication skills;
- performing arithmetical computations;
Ability to- perform a full range of clerical tasks;
- operate office equipment which includes computers, tablets, and other electronic equipment;
- operate office suite software;
- schedule and prioritize workflow;
- read and interpret complex instructions.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years of general clerical work experience.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years.
PREFERRED QUALIFICATIONS
- Experience with written and verbal communication within an office setting/environment
- Experience with proofreading for detail and accuracy
- Extensive experience in Microsoft Office including Outlook, Excel and Word
- Experience in interpersonal customer service
- Experience working in a multi-faceted, high volume work environment with reception duties
- Experience with billing and processing invoices and payments
SPECIAL REQUIREMENTS
Persons having responsibility for supervising or observing the behavior of inmates or custodial individuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
