Robotic Process Automation Administrator

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.  A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description

PURPOSE AND SCOPE:

The Robotic Process Automation (RPA) Administrator is responsible for the design, development, implementation, and maintenance of robotic process automation solutions to streamline business and technical processes while improving operational efficiency. This role requires strong technical expertise in RPA tools and platform, coupled with excellent problem-solving and communication skills.

ESSENTIAL JOB FUNCTIONS:

1.    RPA Solution Design:

o   Work closely with business stakeholders to understand process requirements and identify opportunities for automation. Design RPA solutions based on technical standards and best practice

o   Understand where RPA solutions can be leveraged and when the use case should not use an RPA script

o   Understand when to use attended and unattended BOT opportunities

2.RPA Development:

o   Develop, configure, and deploy RPA scripts, leveraging leading RPA tools such as UiPath or Automation Anywhere

o   Write and maintain efficient and reusable automation scripts and workflows

3.Process Analysis and Optimization:

o   Analyze existing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement

o   Collaborate with business and IT teams to optimize processes and workflows

o   Understand how to measure processes before and after optimization

4.BOT Management and Monitoring:

o   Manage and monitor bots in production environments to ensure reliability, performance, and security

o   Troubleshoot issues, diagnose errors, and implement corrective actions to minimize disruptions

5.Security and Compliance:

o   Implement security controls, bot identities, access restrictions, and data encryption where required to protect data

o   Ensure compliance with security policies, data privacy regulations, and industry specific standards

6.Documentation and Knowledge Sharing:

o   Maintain comprehensive documentation of RPA scripts, configurations, solutions, and workflows

o   Develop and maintain RPA standards for design and management

o   Provide training and support to users and stakeholders to promote the adoption and understanding of technologies

7.Continual Process Improvement in Automation:

o   Stay abreast of emerging trends and best practices in the RPA and automation community, including integration with AI technologies

o   Identify opportunities to innovate and enhance RPA capabilities to add to the overall value proposition of this technical stack

8.Vendor Management:

o   Stay informed about product updates, review new releases, and upgrades

o   Coordinate with vendors to troubleshoot issues, escalate support requests, and implement new tools when identified through need

9.Administrative Skills:

o   Help define departmental policies, procedures, guidelines, and knowledge to ensure effective team administration

o   Work in unison with team members and customers to ensure alignment

KNOWLEDGE, SKILLS, AND Abilities:

This position requires a person with the ability to understand a customer's process, identify steps where RPA could resolve process inefficiencies, and build RPA bot scripts to meet that need. It sis position requires a conscientious professional ready and open to change.  Key personal/professional attributes include:

·         Customer service driven

·         Excellent verbal and written communications skills

·         Excellent problem-solving and analytical skills with the ability to troubleshoot complex technical issues

·         Strong work ethic, ready to work extremely hard to be part of and grow a new technology driven team

·         Self-motivated, positive attitude, mature personality, and team oriented

·         Strong proficiency in RPA tools such as UiPath or Automation Anywhere

·         Familiarity with scripting languages such as Powershell or VBScript

·         Excellent communication, facilitation, and interpersonal skills

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

·         Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment

·         Interface with internal and external contacts as needed to carry out the functions of the position

·         Work is performed in a climate-controlled office with minimal exposure to safety hazards

·         May regularly travel to different LSC locations

·         May be fully reassigned to other LSC locations if necessary

·         May need to work weekends and outside of core business hours if necessary

REQUIRED Qualifications:

·         Bachelor's degree and at least 3 years of related experience, or equivalent combination of education and experience

·         Bachelor's degree in a computer or technology related field

·         Experience must include at least 3 years of RPA development or administration

·         Experience in workflow automation and process optimization

·         Experience in programming languages such as Python, C#, or Java

PREFERRED Qualifications:

·         Master's degree

·        Experience in higher education with understanding of business process improvement opportunities

·        Relevant RPA certifications

·        Experience in working with cross-functional teams and managing multiple priorities in a fast-paced environment

Salary

Hiring salary range is $80,523 - $92,601.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions.  Where your salary offer would fall in that range is determined by your related experience and education.  Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer.  The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience.  The resume should include the following information for each position listed:

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year.  By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.