Senior Manager - Research and Development Product Strategy

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.

Description

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

Are you passionate about cutting-edge technology and its potential to transform the financial services industry? Join our Research and Development team within CTO. Our team is dedicated to identifying and exploring new technologies, conducting safe experimentation, and discovering use cases that embrace emerging tech. As a member of our team, you'll have the opportunity to collaborate with forward-thinking professionals, drive impactful change within our organization, and shape the future of Amex technology.

This position will support defining the cross-functional strategy for harnessing emerging technologies at American Express including Gen AI by supporting the prioritization of use cases throughout the business, solving for imminent questions for our approach to partnerships and being an external voice for developments and implications.

This position will act as a strategic partner and advisor in terms of technology, innovation, intellectual property, know-how, organizational technical core competency, R&D strategy, product commercialization, and program execution. This role works closely with strategic product, technology and venture partners to define the needs being addressed in each R&D program and deliver the concepts, capabilities, designs, and plans to meet these needs. This role will also ensure that R&D projects are delivered on time, in budget and that the products meet specifications.

On any given day, you might:

• Define and socialize impactful business strategies around emerging technologies such as Gen AI.
• Gather leadership support for opportunities and lead external partnerships that will drive meaningful results for the company.
• Support strategic leadership committees in the creation and execution of ambitious tech-first strategies.
• Implement performance transparency of pilots and use cases to ensure success and company resources are deployed most effectively.
• Support internal training, socialization and education of emerging tech such as Gen AI that will empower and foster development of new solutions across American Express.

Minimum requirements:

• 4+ years of experience in corporate strategy, product development, management consulting or investment banking preferred.
• Exceptional communication and presentation skills with proven ability to message effectively across levels and tailor complex messages to executive audiences.
• Track-record of successfully supporting strategic initiatives, including the development of business cases.
• Consistent track record managing partners and collaborators to reach in consensus.
• Ability to break down complex problems in simple ways and tell a story with data.
• Software application skills – advanced in Excel and Power Point.
• Bachelor's degree or equivalent in Science, Technology, Engineering or another quantitative field required.

Also critical to your success:

• Interest in emerging technologies with adaptability to a fast-paced learning environment.
• A passion for creating a fun, empathetic work environment where impactful, diverse teams can thrive.
• Brings support and positive attributes to a culture that is respectful, supportive, goal oriented, scientific and diverse.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.