Senior Quality Engineer - Selenium WebDriver - GABM

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As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. 

Global Advertising and Brand Management Tech team supports the digital products bringing membership entertainment and experiences to life, by providing a platform for activating events, checking in cardmembers and guests, enabling events offers and benefits redemptions and continuous engagement through our AmEx experiences hub and apps.

GABM is looking for a Quality Engineer to help with the continuous integration and delivery of our world class customer servicing tools. You will be working with your own scrum team and across those who work on our product to deliver high-quality features to your servicing colleagues. You will be primarily responsible for building out our automation suite to support the testing and regression of our front-end experiences and APIs, ensuring that our product owners needs are met, and quality code is delivered across our applications. While we expect most day-to-day tasks to be automation focused, we are looking for an individual who is passionate about all aspects of Quality Engineering, and this role with cover the whole spectrum of functional and non-functional testing.

Roles & Responsibilities: 

• Lead the delivery of quality code that is fully tested and scalable
• Lead QA engineers across multiple GABM scrum teams and maintain consistent automation framework 
• Uplift the existing test automation suite; add new features.
• Help in building end to end traceability for our Digital Customer Experiences  
• Work with Product Owners to define requirements for new features, contribute to product roadmaps and plan increments of work
• Identify opportunities to adopt innovative testing technologies and techniques
• Execute test cases/scripts, including Systems Integration, Regression, and Performance Testing
• Help us develop and maintain other non-functional areas of test, such as Accessibility and Security

Minimum Qualifications:

• 8+ years’ experience in software engineering, with a focus on quality
• Experience in UI automation, such as Selenium WebDriver.
• We are moving to a Microsoft Playright based automation framework. Experience of this is a bonus, but most important is your willingness to learn and you will be given time and support to upskill
• Understanding of BDD and ‘Shift Left’ concepts
• Demonstrated experience with CI/CD and continuous testing (CT) capabilities
• Experience with API Test automation (preferably RESTful APIs and microservice design pattern). Knowledge of Karate API Framework is a bonus as we are moving to this platform.
• Performance testing experience with tools such as JMeter or K6
• Other nonfunctional testing, such as accessibility (Lighthouse) and security testing is also desired, but not essential

Salary Range: $90,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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