Temporary Parking and Transportation Supervisor

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Temporary Parking and Transportation Supervisor - 534342

Job Summary:

The Parking and Transportation Department is currently seeking a Temporary Parking and Transportation Supervisor to join their team of professionals.

Duties include:

• Supervises customer service operations and ensures high-quality interactions with customers during in-office operations.
• Provides oversight across all operations to ensure smooth, efficient, and effective execution.
• Assists in the development of employee tasks, schedules, and training programs for customer service and operational teams.
• Effectively resolves customer and operational issues, providing recommendations and strategies to enhance team performance and operational success.
• Monitors performance metrics and operational workflows to identify areas for improvement and ensure continuous optimization of services.
• Collaborates with other department supervisors to coordinate efforts and align strategies, ensuring consistency across all operations.
• Reports directly to the Manager of the area, providing updates on team performance, operational challenges, and progress on key initiatives.
• Minimum of 2 years of experience in customer service.
• Strong leadership skills with the ability to motivate and guide a team.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and staff.
• Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Knowledge of parking and transportation operations is a plus.
• Strong problem-solving skills and the ability to resolve issues efficiently.
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to work flexible hours, including evenings, and weekends as needed.
• $18.00/hourly
• 2:30pm-11:00pm
• 40 hours a week including weekends (Flexible).
• Criminal Background Check

Minimum Qualifications: 

Duties include:

Salary: 

Work Schedule:

Pre-Employment Requirements:

For further information or to apply, please visit careers.fiu.edu and reference Job Opening ID #534342

Florida Statute 1010.35 - Screening Foreign Researchers

Pursuant to Florida law, any citizen of a foreign county who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information in the application: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country; a complete copy of your passport; the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Temporary Disclosure: 

As a temporary employee, you will not be eligible to participate in all employee benefit programs (e.g., paid leave, retirement, or tuition reimbursement).

Under the Patient Protection and Affordable Care Act (PPACA), a temporary employee who works on average 30 hours or more per week may be eligible to enroll in health care benefits. As a temporary employee, you are also eligible to enroll in supplemental plans (e.g. dental, vision,) which requires full payment on your part. 

Upon completing an assignment, employees may apply for a position on FIU Careers.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.