Training and Development Manager

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:
The Training and Development Manager is responsible for the supervision of Clinical Training Programs for Chapters Health Systems.

Qualifications:

• Bachelor’s degree in nursing required, Master’s preferred
• RN – State of Florida license, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
• Minimum of six (6) years of nursing experience
• Minimum of two (2) years of management/supervisory experience
• Minimum of two (2) years in education related role
• Previous clinical background within healthcare required; hospice setting preferred.
• Certification from HPNA obtained within two (2) years of taking the position.
• Excellent verbal and written communication skills to multiple levels
• Able to work in a fast paced, team environment utilizing time management skills.
• Ability to work with minimal supervision, exercising discretion and independent judgment.
• Able to effectively manage multiple tasks and exercise sound judgment in crisis situations.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Ability to travel to off-site locations.
• Up to 25% travel/Remote Training/Management

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures, and standard practices.
• Observe the Company's health, safety, and security practices.
• Maintain the confidentiality of patients, families, colleagues, and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental, and individual levels.
• Improve own professional knowledge and skill level.
• Advanced electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Up to 25% travel/Remote Training/Management
• Oversees all clinical education and orientation logistics to include the coordination of classroom training in various sites.
• Assists with the hiring, education, onboarding, ongoing evaluation, and termination of Training and Development staff.
• Oversees the timely completion of clinical orientation and orientation competencies.
• Responsible for developing, organizing, and completing annual skills.
• Meets monthly to obtain feedback on the program from Senior Leaders and clinical leaders.
• Performs other duties as assigned.
• Responsible for the measurement and success of the clinical orientation program utilizing metrics and/or dashboards.

Leadership Success Factors:

• Communication.  Express thoughts and ideas clearly.  Adapt communication style to fit audience.
• Initiative.  Originate action to achieve goals.
• Management Identification.  Identify with and accept the problems and responsibilities of management.
• Judgment.  Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
• Planning, Organizing and Controlling.  Establish course of action for self and/or others to accomplish a specific goal, plan proper assignments of personnel and appropriate allocation of resources.  Monitor results.
• Leadership.  Use appropriate interpersonal styles and methods in guiding others.
• Ethics.  Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
• Regulatory Compliance:  Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.

Job Responsibilities:

• Coordinates the classroom instruction and IPU/Field  orientation of new hires during the first 6 weeks of the new hire period to ensure pathways are consistently followed.
• Responsible for developing, organizing, and completing annual skills.
• Maintains metrics dashboard related to the clinical orientation program.
• Performs other duties as assigned.
• Works with Curriculum Development and Training Specialist to create or modify e-learning content.  Responsible for developing, organizing, and completing annual skills.
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.