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08-Dec-2024<h4>Education Program Coordinator</h4>Harvard Medical School 67467BRPosition DescriptionThe Department of Biomedical Informatics (DBMI) at Harvard Medical School is hiring an Education Program Coordinator for the Master’s program in Biomedical Informatics. The Master of Medical Sciences in Biomedical Informatics (MMSc-BMI) is designed to advance the use of biomedical data, information, and knowledge for scientific inquiry, problem-solving, and decision making. This program is for students who are looking to develop skills in data science in the context of medicine and biological sciences to improve human health as a pathway to develop careers in research or industry. Reporting to the Senior Program Manager and in coordination with the program administrative team, the education program coordinator will perform day-to-day tasks critical to the operations of the MMSc-BMI program and will serve as primary contact for program stakeholders, including students, applicants, faculty, and other Harvard Medical School personnel.&nbsp;Primary duties and responsibilities fall into the following areas:&nbsp;Admissions<ul><li>Serve as a primary point of contact for admissions inquiries, connecting prospective applicants to other members of the program team as appropriate.</li><li>Monitor and maintain the admissions email account.</li><li>Draft admissions communications to prospective applicants.</li><li>Assist with application tracking and processing.</li><li>Track admissions decisions and receipt of required documentation for matriculation.&nbsp;</li> &nbsp;</ul>Student Affairs&nbsp;<ul><li>Act as a primary point of contact and resource students in the program, assisting students with course registration, navigating Harvard’s resources and opportunities, complying with program and school policies, and providing general guidance and support.</li><li>Coordinate student and fellowship reimbursement processes.</li><li>Draft informational communications to students with reminders about program policies, deadlines, events, and resources.&nbsp;</li> &nbsp;</ul>&nbsp;Event Coordination<ul><li>Coordinate and provide on-site support for program events, such as orientation, student social events, course presentations, and graduation celebration events.</li><li>Schedule and coordinate virtual and in-person admissions events.</li><li>Provide onsite support for Harvard Medical School all-master’s program events organized by the Office for Graduate Education.</li><li>Provide administrative support for other events and seminars essential to the educational mission of the Department of Biomedical Informatics as assigned.&nbsp;</li> &nbsp;</ul>&nbsp;Course Support<ul><li>Assist with scheduling and room reservations for program classes and activities.</li><li>Support maintenance of student materials on the Canvas LMS platform.</li><li>Support the course enrollment process during the fall and spring registration cycles using the my.harvard student information system.&nbsp;</li> &nbsp;</ul>General Administrative Support<ul><li>Provide broad administrative support to the program team including: scheduling of committee meetings and student appointments; data collection and reporting; space and facilities management; website management; and expense tracking.&nbsp;</li></ul>Basic Qualifications3+ year of administrative experience.&nbsp; A Bachelor's degree may count towards experience.&nbsp;Additional Qualifications and Skills<ul><li>Bachelor's degree strongly preferred.&nbsp;</li><li>Administrative experience in higher education or other student-facing roles.&nbsp;</li><li>Experience providing administrative support in a fast-paced environment with flexibility, and proven ability to multi-task.&nbsp;</li><li>Able to accurately track information with a high level of detail and organization.&nbsp;</li><li>Experience with MS Office and Google spreadsheets/documents.</li><li>Strong communication skills and proven interpersonal skills.&nbsp;</li><li>Demonstrated commitment to diversity and contributing to an inclusive working and learning environment.&nbsp;</li><li>Discretion and a proven ability to handle confidential information.&nbsp;</li></ul>Additional InformationThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. Additional details will be discussed during the interview. Occasional overtime, evening, and weekend work will be expected.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade054DepartmentBiomedical InformaticsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Schedule35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pmCommitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KM2

Harvard University FAS Human Resources

Education Program Coordinator

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTION<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-AK1The hourly range for this position is $16.75 - $21.00 Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Resident Services Coordinator - Ellison Heights

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYWorks as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents.</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community.</li><li>Establishes and maintains relationships with University clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.&nbsp;</li><li>Assists with summer Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending.</li><li>Raise purchase orders in accordance with procedures.</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximise efficiency of utilities.</li></ul>Key Relationships<ul><li>Onsite Team Members.</li></ul>Knowledge &amp; Qualifications<ul><li>Good level of general education.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems).</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation.</li></ul>Experience &amp; SkillsEssential<ul><li>Excellent customer service skills and significant experience in a customer facing service delivery role.</li><li>Good team player with strong relationship building and influencing skills.</li><li>Ability to act autonomously, taking decisions and/or action when required.</li><li>Fluent English verbal and written communication skills.</li><li>Excellent organization skills with the ability to multi task and priorities.</li><li>Numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Customer Service Associate

The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. The Public Affairs division promotes the agency’s key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Product Management and Operations unit is responsible for managing the delivery of major/recurring projects such as the Voter Guide, candidate materials, agency publications, and the CFB’s web properties. Our project management, language access, and digital operations teams work together to ensure that our materials are accessible and relevant to all New Yorkers, especially underrepresented communities. Reporting to the Director of Product Management and Operations, the Project Manager will lead the execution and distribution of agency publications and projects, including the citywide Voter Guide mailed to all eligible voters in New York City. The Project Manager will also research and partner with vendors to produce new accessible versions of agency collateral, such as audio, Braille, and audience-specific editions of resource materials. Responsibilities include but are not limited to: -Assist with the management of the Voter Guide and other projects as assigned, including creating project schedules, managing workflow, and identifying and managing risks. -Collaborate with colleagues across the agency to obtain information and input and coordinate creation and distribution of materials. -Manage project budgets of over $1 million, requesting and reviewing estimates and tracking expenses against approved budgets. -Identify project staffing and resource needs and work with Director of Product Management and Operations to assign internal staff or vendors to tasks. -Develop accessible versions of print, video, digital, and other materials, coordinating internal accessibility reviews, conducting research, and obtaining feedback as needed. -Clearly communicate project roles, scope, and timelines, providing proactive and regular updates on progress. -Coordinate with design, printing, video and other vendors and report on costs, scope of work, and performance as needed to inform procurement processes. -Liaise with the Language Access team to request and deliver translated versions of materials. -Actively monitor and ensure the quality of all products. -Publish information to the website, work with Digital Operations Specialist and directly supporting content entry during high-volume periods. -Conduct retrospectives on major projects and suggest process improvements, including opportunities to use technology to improve workflow and efficiency. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge -Proficient understanding of various project management methodologies and their appropriate application in different project contexts, including knowledge of change management frameworks and practices to effectively navigate project changes and facilitate smooth transitions. -Understanding of stakeholder identification and management strategies, ensuring effective communication and collaboration throughout the project lifecycle. -Knowledge of risk assessment and management techniques, including identification, analysis, and mitigation strategies to minimize project risks. -Comfort using software and digital tools for project management. -Strong grasp of budgeting processes and financial management principles, enabling effective allocation of resources and monitoring of project expenditures. Skills -Strong project management and organizational abilities with a keen eye for detail. -Strong communicator and collaborator who can adapt to a variety of work styles and synthesize feedback from multiple stakeholders. Abilities -Ability to work well under pressure and effectively prioritize tasks to keep team members focused amidst shifting timelines and needs. -Demonstrated ability to research and propose new approaches and think creatively and flexibly about how to meet diverse audience needs. Other -Taking responsibility for decisions and outcomes, both personally and as a team, with a commitment to ethical practices and transparency in all dealings. -Fostering an inclusive environment where diverse perspectives are valued and embracing new ideas to improve processes and solve problems. -Strong attention to detail while maintaining flexibility to adjust strategies and approaches in response to changing circumstances. -Understands and considers the needs and perspectives of others and motivates team members to reach common objectives. -Exhibits passion and energy for the work and the agency’s mission. PREFERRED QUALIFICATIONS -At least 3 years of work experience overseeing major projects across multiple teams or stakeholders. -Experience managing projects with budgets of $1 million or more. -Experience overseeing digital projects and/or leveraging technology to improve the efficiency and quality of existing processes. -Knowledge of language(s) other than English. -Lived or work experience within immigrant communities. -Demonstrated interest or experience with plain-language writing, accessible formats, or related best practices to improve the accessibility of educational and communications materials. Additional Information The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training, coaching), wellness programs, and much more! The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. How to Apply All applicants must apply through NYC Government Jobs | Explore Careers | City of New York (<a href="https://cityjobs.nyc.gov/" target="_blank">https://cityjobs.nyc.gov/</a>) - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency.<h4>Minimum Qualifications</h4>1. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or 2. A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or 3. Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Project Manager (2 Positions)

Project Analyst Job ID: 11072 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: $RegTemp FLSA Status Exempt Posting End Date Open Until Filled. Earliest Start Date As Soon As Possible. Salary $40,908 annually. Hours per Week 40.00 Standard from 8:00 AM to 5:00 PM Hiring Department Vice President for Business Affairs Please Note Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Required Application Materials A resume, letter of interest, and a list of 3 professional references are required in order to apply. Purpose of Position Analyzes activities of designated projects to ensure that goals and objectives are accomplished within the prescribed period and funding. Performs complex (journey-level) project analyst work. Essential Functions Assists with managing the open records process for requests subject to the Texas Public Information Act (TPIA) and coordinates responses to these requests in compliance with the Texas Government Code. Interprets open records requests and coordinates campus-wide effort to identify all responsive documents. Works with legal counsel as needed. Maintains Open Records database; prepares and submits monthly report to the Texas Attorney General's Office; attends Open Government Conference annually to ensure knowledge of and compliance with new or modified legislation affecting the Act. Maintains and manages confidential files and the office's filing system. Ensures compliance with records retention policies and regulations. Converts paper files to digital format in accordance with established filing protocols. Assists with administration of institutional insurance policies, including review and processing of claims, maintaining insurance-related databases, purchasing additional insurance coverages as needed, and processing insurance premium payments. Processes various business transactions recorded in University's accounting system, including deposits and distribution of charges to accounts. Serves as back up for front desk coverage. maintains high degree of confidentiality on all sensitive information to which this position is privy. Proficiency with all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. In accordance with the organization's objectives, policies, and applicable laws, may provide limited supervision to student employees. Required Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education required: Bachelor's degree from four-year college or university within area of assigned responsibility. Minimum Experience required: Three years related experience to the statement of duties and responsibilities; or equivalent combination of education and experience. Preferred Qualifications Proven ability to communicate professionally and effectively with external constituents and University staff at all levels. Demonstrated success in roles requiring analytical skills and attention to detail. Experience with policy analysis. Thorough understanding or prior experience with the Texas Public Information Act. Bilingual (English/Spanish) Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and sit; use hands to feel; reach with hands and arms; walk; and talk or hear. The employee must occasionally lift and move up to 25 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. EO/AA Statement In keeping with its Access, Excellence, and Impact mission, The University of Texas at El Paso is committed to an open learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="https://apptrkr.com/get_redirect.php?id=5855203&amp;targetURL=mailto:eoaa@utep.edu" target="_blank">eoaa@utep.edu</a>. To apply, visit <a href="https://apptrkr.com/5855203" target="_blank">https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=2&amp;JobOpeningId=11072&amp;PostingSeq=1</a> jeid-60de21f9e558f346b3964bfcefa40faa

The University of Texas at El Paso

Project Analyst

SUMMARYThe Kidney Care Options Educator &amp; Care Coordination role supports the growth of home dialysis and patient admissions by providing education for optimal management of advanced CKD and modality options to patients and families, physicians, community members, USRC Staff and Hospital partners. This role acts as a patient liaison to coordinate care in preparation for initiation of dialysis or navigation between dialysis modalities. This position provides support and care coordination in the CKD period through education on Kidney Care Options, access placement, and financial concerns and introduces the patient to USRC facilities and modality of choice. The Kidney Care Options Educator &amp; Care Coordinator bridges care/communication between physician practice and USRC to ensure continuity of care in timely manner.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Strategically promote USRC Kidney Care Options Program to Nephrology Offices, Hospital Case Managers and Primary Care Physicians.</li><li>Develop and sustain strong relationships with external and internal physicians/hospitals. Provide follow-up to Nephrologists regarding education provided to their patients.</li><li>Develop and provide scheduled group and individual classes for CKD Stage 4 and 5 patients and their families for optimal management of advanced stage CKD, including Kidney Care Options education.</li><li>Under direct supervision of a Registered Nurse, provide Kidney Care Option Education to all new patients admitted to the in-center facilities within 60 days and identified existing in-center patients.</li><li>Manage overall Kidney Care Options education calendar. Communicate the group class schedule to all local Administrators, Regional Vice Presidents, Director of Home Therapies, Home Therapy Registered Nurses, physician groups and community and Hospital partners.</li><li>Manage process for monitoring and tracking patients through the Kidney Care Options program. Maintain communications throughout to In Center and Home Personnel on patient status. Report metrics to Home Management at an established cadence.</li><li>Act as the patient liaison to coordinate care for patient including, but not limited to, access placement, financial concerns, and transition to USRC facility</li><li>Strategize with Administrators, Social Workers, Home Therapy Registered Nurses, Regional Vice Presidents and Home Therapy Management for Home growth opportunities.</li><li>Follow-up with patients educated on a monthly basis to ensure a continued relationship with USRC.</li><li>Cultivate professional relationships outside of USRC by participating in community activities at a minimum of once per quarter.</li><li>Participate in USRC staff training and education programs to ensure knowledge of program.</li><li>Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.</li><li>Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.</li><li>Regular and reliable attendance is required for the job.</li></ul>

U.S. Renal Care

Kidney Care Options Educator, Care Coordinator

06-Dec-2024<h4>Senior Business Analyst</h4>Harvard University Information Technology 67565BRPosition DescriptionHarvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. &nbsp;We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. &nbsp;HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. &nbsp;If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp; &nbsp; This is a fully benefited, full-time Harvard University position that has been funded for 3 years from date of hire. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.&nbsp; Reporting to an Associate Director on the Research Administration and Compliance Systems team, the Senior Business Systems Analyst supports the service delivery of university-wide systems, solutions, and services with a focus on the research administration, research compliance, and research management. This position is a term (3-year) position funded by the IT Capital Review Board (ITCRB) for a project to deliver a set of integrated solutions aimed at reducing administrative burden and increasing efficiency for the university-wide research administration community. These solutions will support the financial administration, management, and compliance for research-related funding. These solutions may include dashboards, workflow tools, and/or third-party solutions integrations. &nbsp; The Senior Business Systems Analyst works closely with the user community, fellow team members, technical partners, and vendors to design, test, implement, and validate solutions to support ongoing and emerging needs. &nbsp; Principal Duties and Responsibilities:&nbsp;<ul><li>Participate in the planning and facilitation of business requirements sessions such as workshops, meetings, and other user research methods&nbsp;</li><li>Develops, documents, and delivers user research/feedback sessions in order to gain insight into user needs and pain points. &nbsp;</li><li>Coordinates with business partners on timing, testing, business process re-design, documentation, training. Internal coordination with project team including technical lead, developers, QA staff.&nbsp;</li><li>Draft systems and reporting specifications and designs detailing the logic, configuration, and security requirements to be implemented.&nbsp;</li><li>Identify change management requirements, assist in the development of training materials, end user communications, and marketing materials.&nbsp;</li><li>Develop<ul><li>test plans and test system functionality to ensure enhancements, bug fixes, and patches have corrected identified problems without introducing regression issues. Log, track, and follow bugs through development life cycle.</li><li>and deliver presentations to user group and stakeholder meetings.</li></ul></li><li>Serve as resource to senior management, product managers, and business systems analysts on areas of product and/or business expertise.&nbsp;</li><li>Collaborate with business systems analysts, product managers, and vendor partners to production and reporting support for enterprise applications, including in-depth analysis, troubleshooting, researching and recommending resolution options to ensure systems remain operational and data integrity is upheld within applications.</li></ul>Basic Qualifications<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsRequired:&nbsp;<ul><li>Minimum of 3 years’ experience in a technical environment or functional experience with grants management or sponsored programs applications or other systems experience.</li><li>Strong<ul><li>project management, organizational, analytical, collaboration and communication skills.</li><li>background/expertise in financial data.</li></ul></li><li>Experience<ul><li>in report and solutions development required including design, testing, implementation, and documentation.</li><li>in data analysis including experience with SQL and/or data querying / data modeling tools and technologies.&nbsp;</li><li>with low/no code workflow tools.</li></ul></li></ul>Additional Qualifications:&nbsp;<ul><li>Experience<ul><li>with custom software projects and applications is strongly preferred.</li><li>with Oracle Analytics Suite and Oracle APEX a plus.</li><li>developing and executing tests including regression tests.</li></ul></li><li>Knowledge of<ul><li>information technology applications, processes, software.</li><li>research administration, research compliance, and/or financial management business areas is a plus.</li></ul></li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor&nbsp;</li><li>Ability<ul><li>and willingness to learn new technologies. Motivated, self-starter.</li><li>to synthesize business requirements and challenges into technical solutions.</li></ul></li><li>Strong problem solving, organizational, analytical, data analysis, interpersonal, and facilitation skills&nbsp;</li><li>Excellent relationship building skills, especially customer service skills and service mindset approach. &nbsp;</li><li>Must understand basic fundamentals of iterative development, software development processes and procedures; understand incremental delivery and the value of metrics.&nbsp;</li><li>Advanced desktop application skills including Excel, Word, MS Project, Access, PowerPoint, and Visio.</li><li>Hands-on experience with ERP, research administration systems, or student information systems preferred.</li><li>Proven ability to quickly assimilate to new technology and/or applications required.&nbsp;</li><li>Familiarity with Atlassian tools (JIRA, Confluence) a plus.</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>Working Conditions<ul><li>Work is performed in an office setting</li></ul>Additional InformationPlease note:&nbsp;<ul><li>Harvard University requires pre-employment reference and background screening. &nbsp;</li><li>We are unable to provide work authorization and/or visa sponsorship. &nbsp;</li><li>This position has a 180-day orientation and review period.&nbsp;</li></ul>The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.&nbsp; &nbsp; Accessibility:&nbsp; Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.&nbsp; Work Format DetailsThis position is Hybrid (partially onsite/partially remote) with the possibility of fully remote.<ul><li>Fully remote is for work locations over 150 miles from campus and within an approved Harvard registered payroll state. All remote work must be completed in a registered state,&nbsp;which includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only) Harvard registered payroll state. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.</li></ul>Travel to campus may be necessary based on business needs and the nature of work and needs to be in accordance with&nbsp;HUIT policy. Examples include bi-annual or quarterly Town Halls, critical business meetings, and other work events.&nbsp; About UsMore about HUIT: Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.&nbsp; Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.&nbsp; HUIT’s core values are User Focused, Collaborative, Innovative and Open. HUIT’s core values are:&nbsp;<ul><li>User-focused&nbsp;</li><li>Collaborative&nbsp;</li><li>Innovative&nbsp;</li><li>Open&nbsp;</li></ul>IT Academy (designed for IT Staff): HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/&amp;nbsp" target="_blank">https://itacademy.harvard.edu/&amp;nbsp</a>;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Cambridge Job CodeI0858P IT Business Analysis Prfss IV Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade058DepartmentAdministrative Technology ServicesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-BT1

Senior Business Analyst

06-Dec-2024<h4>Business Analyst</h4>Harvard University Information Technology 67572BRPosition DescriptionHarvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. &nbsp;We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. &nbsp;HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. &nbsp;If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp; &nbsp; This is a fully benefited, full-time Harvard University position that has been funded for 1 year from date of hire. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.&nbsp; Reporting to the Director for Aurora Faculty Systems, the Business Systems Analyst will be responsible for bridging the gap between business needs and technology solutions. This role requires a keen understanding of business processes and the ability to translate them into functional and technical requirements for custom software development. The ideal candidate will possess strong analytical skills, experience in project management, and the capability to work collaboratively with both technical teams and business stakeholders. This role will support Administrative Technology Services led projects and initiatives serving constituents in the Faculty of Arts and Sciences with diverse teams and stakeholders.&nbsp; &nbsp; The Business Systems Analyst is expected to work closely with the user community, fellow team members and technical partners to understand business needs and improve efficiency and effectiveness. &nbsp;&nbsp; Principal Duties and Responsibilities:&nbsp;<ul><li>Engage with<ul><li>business stakeholders to understand their needs and gather detailed requirements and user stories for the development of a new application.</li><li>with both the technical team and business stakeholders, facilitating communication and understanding.</li></ul></li><li>Conduct comprehensive analysis of existing business processes and identify opportunities for improvement through custom software solutions.&nbsp;</li><li>Collaborate with stakeholders to analyze existing business processes to identify inefficiencies, bottlenecks, and redundancies.&nbsp;</li><li>Develop detailed, end-to-end project documentation, including user stories, business process workflows, technical and business requirements, release notes, help text, and user guides.&nbsp;&nbsp;</li><li>Participate in and facilitate user acceptance testing and collaborate with end-users to validate functionality.&nbsp;</li><li>Assist project director in planning, scheduling, and tracking project progress.&nbsp;</li><li>Participate in training strategy and create user guides for new system implementations.&nbsp;</li><li>Offer ongoing support and troubleshooting for application related issues.</li></ul>Basic Qualifications<ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsThe following qualifications are strongly preferred: &nbsp;<ul><li>Excellent<ul><li>analytical skills and the capability to translate complex business needs into actionable specifications.</li><li>conducting interviews, focus groups, and workshops with various stakeholders.</li></ul></li><li>Strong problem-solving abilities and a proactive approach to identifying and implementing solutions.&nbsp;</li><li>Exceptional communication and interpersonal skills, with a demonstrated ability to work effectively with both technical and non-technical stakeholders.&nbsp;</li><li>Ability to create clear and concise documentation, presentations, and reports.&nbsp;</li><li>Knowledge of Microsoft Office Suite. Proven ability to quickly assimilate to new technology and/or applications required. &nbsp;</li><li>Proficiency in using Agile project management and collaboration tools (e.g., Jira, Confluence).&nbsp;</li><li>Experience with working as a member of Agile teams i.e. Scrum, Kanban in a collaborative environment</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>Working Conditions<ul><li>Work is performed remotely.</li></ul>Additional InformationPlease provide a cover letter with your application.&nbsp; &nbsp; Please note:&nbsp;<ul><li>Harvard University requires pre-employment reference and background screening. &nbsp;</li><li>We are unable to provide work authorization and/or visa sponsorship. &nbsp;</li><li>This position has a 180-day orientation and review period. &nbsp;</li></ul>The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp; &nbsp; Accessibility:&nbsp; Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department. &nbsp; Work Format DetailsThis position is Hybrid (partially onsite/partially remote) with the possibility of fully remote.<ul><li>Fully remote is for work locations over 150 miles from campus and within an approved Harvard registered payroll state. All remote work must be completed in a registered state,&nbsp;which includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only) Harvard registered payroll state. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.</li></ul>Travel to campus may be necessary based on business needs and the nature of work and needs to be in accordance with&nbsp;HUIT policy. Examples include bi-annual or quarterly Town Halls, critical business meetings, and other work events.&nbsp; About UsMore about HUIT: Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.&nbsp; Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.&nbsp; HUIT’s core values are User Focused, Collaborative, Innovative and Open. HUIT’s core values are:&nbsp;<ul><li>User-focused&nbsp;</li><li>Collaborative&nbsp;</li><li>Innovative&nbsp;</li><li>Open&nbsp;</li></ul>IT Academy (designed for IT Staff): HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/&amp;nbsp" target="_blank">https://itacademy.harvard.edu/&amp;nbsp</a>;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Cambridge Job CodeI0857P IT Business Analysis Prfss III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentAdministrative Technology ServicesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-BT1

Business Analyst

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Utilization Management Nurse Specialist RN II facilitates, coordinates, and approves medically necessary referrals that meet established criteria. Assures timely and accurate determination and notification of referrals and reconsiderations based on the referral determination status. Generates approval, modification and denial communications, to include member and provider notification of referral determination. Actively monitors for admissions in any inpatient setting. Performs telephonic and/or onsite admission and concurrent review, and collaborates with onsite staff, physicians, providers, member/family interaction to develop and implement a successful discharge plan. Works with the UM Manager and Physician Advisor on case reviews for pre-service, concurrent, post-service and retrospective claims medical review. Monitors and oversees the collection and transfer of data (medical records) and referral requests by Providers. Acts as a department resource for medical service requests /referral management and processes. Receives incoming calls from providers, professionally handles complex calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a professional and courteous manner.<h4>Duties</h4>Promote and support team engagements, programs and activities to create and ensure a positive and productive workplace environment.Perform telephonic and/or onsite admission and concurrent review, and collaborates with onsite staff, physicians, providers, the member and significant others to develop and implement a successful discharge plan. Process, finalize and facilitate inbound requests that are received from providers. Generate appropriate member and provider communication for all determinations within the required timelines as defined by the most current department policy.Facilitate/review requests for Higher level of care or skilled nursing/discharge planning needs. Research for appropriate facilities, specialty providers and ancillary providers to utilize for all lines of business. Identification of potential areas of improvement within the provider network.Identify and initiate referrals for appropriate members to the various L.A. Care programs/processes and external community based programs or Linked and Carve Out Services (e.g. DDS/CCS/MH). Potential quality of care/potential fraud issues are identified and documented per L.A. Care policy. High risk/high cost cases and reports are maintained and referred to the Physician Advisor/UM Director. Document in platform/system of record. Utilize designated software system to document reviews and/or notes. Receive incoming calls from providers, professionally handle complex calls, research to identify timely and accurate resolution steps. Follow up with caller to provide response or resolution steps. Answer all inquiries in a professional and courteous manner.<h4>Perform other duties as assigned. </h4><h4>Duties Continued</h4><h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4>Required: At least 5 years of varied clinical experience in an acute hospital setting. At least 2 years of Utilization Management/Case Management experience in a hospital or HMO setting .&nbsp;Preferred: Managed Care experience performing UM and CM at a medical group or management services organization.Experience with Managed Medi-Cal, Medicare, and commercial lines of business.<h4>Skills</h4>Required: Must be computer literate, with expertise in Outlook, Word, Excel, PowerPoint. &nbsp;Effectively utilizes computer and appropriate software and interacts as needed with L.A. Care Information System. Knowledge of personal computer, keyboarding, and appropriate &nbsp;software to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Prepare clear, comprehensive written and oral reports and materials.&nbsp;Provision of excellent customer service required due to frequent communication with providers and other members of the interdisciplinary team &nbsp; Excellent time management and priority-setting skills.Maintains strict member confidentiality and complies with all HIPAA requirements.Strong verbal and written communication skills. &nbsp; &nbsp;Preferred: Knowledge of National Committee for Quality Assurance (NCQA) requirements for Utilization Management or Care Management (CM).&nbsp;Knowledge of Department of Health Care Services (DHCS) or Centers for Medicare and Medicaid Services(CMS) requirements for health plan compliance with UM or CM.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>May work on occasional weekends and some holidays depending on business needs.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Nursing, Registered Nurse, Medicare, Medicaid, Claims, Healthcare, Insurance

L.A. Care Health Plan

Utilization Management Nurse Specialist RN II

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Project ShineAll Locations: East BostonPosition Summary: Manages and coordinates the prevention, screening and referral program funded by DPH/OHA. Ensure overall programmatic and service delivery compliance. Works closely with Project SHINE leadership and PrEP manager to ensure quality prevention and screening service delivery, tracking, data management, reporting, and contractual follow through. Actively participates in program/service development, required meetings and funder relationship management. Ensures adherence to MDPH/OHA and other funder mandates and guidelines. Oversees daily operations of integrated prevention &amp; screening services and is available to provide direct services to patients. Reports to the Project SHINE Manager.Essential Duties &amp; Responsibilities <ul><li>Coordinates and oversees the Prevention Screening and Referral Services &amp; activities in compliance with DPH/OHA requirements &amp; standards.</li><li>Ensures adequate coverage for all clinical sessions/ hours of operations by appropriately coordinating staff schedules.</li><li>Provides Prevention &amp; screening team with supervision, support and guidance.</li><li>Maintains close communication with Department Manager around PSR activities/initiatives/commitments and work together to address any programmatic/staffing challenges or barriers.</li><li>Oversees adequate inventory of supplies, educational materials, necessary forms, timely and appropriate delivery of specimens, etc.</li><li>Adheres to DPH/OHA reporting requirements maintaining accurate and organized documentation of testing data in EPIC, other data base systems.</li><li>Develops, updates documentation tools, forms, and mechanisms to facilitate data collections</li><li>Works closely with PrEP Manager on effective and efficient PrEP Navigations workflows/services.</li><li>Works closely with PrEP Navigators to organize and coordinate in-reach/outreach efforts to specifically include health education and HIV counseling and testing at EBNHC for patients and staff and in the community under the direction of the program manager.</li><li>Will participate and collaborate as part of the Quality Management and Improvement Team.</li><li>Provides orientation &amp; training to new Prevention &amp; staff; ensures training manual is assembled.&nbsp; Reviews integrated HIV/STD/HEP C testing, counseling session content, documentation, specimen collection and policies &amp; procedures, confidentiality, management of EPIC encounters and provider communication.</li><li>Ensures adherence to MA DPH/OHA specimen collection, handling, packaging, and submission by performing quality control reviews and will properly train staff.</li><li>Collect and process blood and urine samples for testing. Perform venipuncture, sample collections, specimen handling and processing, submission forms and packaging and shipping process for all samples.</li><li>Interacts and promotes with departments to increase and channel referrals through the confidential and testing programs.</li><li>Oversees collaboration with Harvard Medical Students and works closely with designated Health Educator/Counselor around orientation, documentation and training requirements.</li><li>Responsible for collaboratively working with Program Manager around program planning and development of the testing program to include: expansion to identified EBNHC departments, formal linkages with CBOs/ASOs for provision of mobile unit services, staffing patterns, new initiatives and implementation of comprehensive services etc.</li><li>Provides input and collaborates with Program Manager on annual performance evaluations of PSR staff.</li><li>Is actively involved in the planning and coordination around the delivery of HIV positive results ensuring client and staff safety.</li><li>Accompanies Program Manager to MA DPH/OHA State Mandated Meetings and conferences.</li><li>Actively collaborates with meeting contractual reporting deliverables &amp; deadlines. (Annual Work plan, Annual progress reports, HIV/STD Reporting, etc.)</li><li>Review, download and process all tests results from and through Electronic Laboratory Reporting (ELR). Enter and document all the tests and procedures on EPIC.</li><li>Fill out and send new HIV Case Report&nbsp;to the HIV/AIDS Surveillance Program.</li><li>Effective and collaborative work with Project Nurse to ensure that individuals testing positive for HIV/STDs/HepC receive treatment and are linked to care.</li><li>Track positive patients (HIV/STI/HCV),that were referred to treatment or PCP follow up.</li><li>Report and coordinate partner notification for those new HIV positive patients with Disease Intervention Specialist program (DIS).</li><li>Prepares and actively participates in monthly call with DPH/OHA contract manager.</li><li>Completes monthly report in advance of monthly monitoring call.</li><li>Participates in required departmental activities, events, and meetings</li><li>Serves as the contact person for mobile unit sites.&nbsp; Responsible for maintaining working relationships with substance abuse treatment facilities, community-based agencies and schools in CREW area and for scheduling prevention &amp; education groups.</li><li>Will actively participate in funder monitoring site visits and will address any recommendations and/or findings.</li><li>Will identify training needs for prevention &amp; screening team.</li><li>Flexibility to adapt to changes in department needs, scheduling and job content.</li><li>Performs other duties as assigned.</li></ul>EDUCATION: <ul><li>BA/BS preferred.&nbsp;</li></ul>EXPERIENCE:<ul><li>Community Health Worker Certificate and /or experience providing community health work to culturally, economically, and socially diverse communities, including LGBTQ+ community.</li><li>Experience working in a team and leading initiatives.</li></ul>SKILLS/ABILITIES:<ul><li>Good assessment, crisis intervention and counseling skills.&nbsp;</li><li>Good understanding of substance abuse and cultural issues.</li><li>Bilingual and bicultural strongly preferred.&nbsp;</li><li>Strong interpersonal skills.&nbsp;</li><li>Good verbal and communication skills.&nbsp;</li><li>Experience with Microsoft Word and Access.&nbsp;</li></ul>PAY RANGE:$24.15 up to $36.22 based on experience

700 Project Management / Professional Services Jobs