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<h4>Introduction</h4> Are you looking for the next step in your career? If so, we have an excellent opportunity for you to be a part of our team, committed to the goal of making a difference for individuals with mental health challenges! TheState of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking an&nbsp;experienced and qualified individual for a meaningful role as a Vocational Rehabilitation Counseling Coordinator&nbsp;to work as part of the Southwest Connecticut Mental Health System in Bridgeport within Rehabilitation Services.&nbsp;As a member of the interdisciplinary team, the Rehabilitation Vocation Counseling Coordinator is responsible for providing coordination/supervision to direct service Vocational Counseling staff who provide recovery oriented, age and developmentally appropriate vocational and educational services to adults with multiple psychiatric disorders including developmental, psychosocial, substance use and trauma histories. Rehabilitation Services (RS): Rehabilitation Services are integrated throughout all programs and service locations, available to any consumer who is interested in the service. The RS division includes Supported Employment, Supported Education, Life Skills Training, and Peer Support services. Additionally, RS is overseeing the conversion of traditional Case Management and ACT programs to Community Support and Recovery Pathways. These services are provided within the context of partnership, coaching, skill training, social network building, health maintenance, and the provision of assistance to attain an enriched living experience toward individual recovery. The Southwest CT Mental Health System is determined to transform itself into a person centered/recovery-oriented system of care. This position is vital to this process of transformation. SWCMHS has a large population of Spanish speaking only clients along with significantly psychiatrically impaired clients needing our services which requires a high degree of sensitivity, compassion, and patience. Part of delivering recovery-oriented services includes providing culturally appropriate services. POSITION HIGHLIGHTS: <ul><li>Work Schedule: Monday - Friday</li><li>Work Hours: Full-time, 40 hours per week</li><li>Work Shift: First shift, 8:00 a.m. - 4:30 p.m.</li><li>Location: 1635 Central Ave., Bridgeport, CT&nbsp;</li><li>PCN:&nbsp;83702</li></ul> WHAT WE CAN OFFER YOU: <ul><li>Visit our&nbsp;new&nbsp;State Employee Benefits Overview&nbsp;page!</li><li>The opportunity to work for a Forbes top company:&nbsp;'Forbes'&nbsp;State of Connecticut Ranked One of the Best Employers of 2023&nbsp;- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.</li><li>Professional growth and development opportunities.</li><li>A healthy&nbsp;work/life balance&nbsp;to all employees.</li></ul>WHAT YOU'LL BE DOING: <ul><li>Be a part of a comprehensive team of caring professionals;</li><li>Provide support to an agency that is passionate about improving the lives of those we serve;</li><li>Assist our clients and employees so they can achieve success;</li><li>Make a difference in the public sector; and</li><li>Work together in a collaborative team environment.</li></ul> MORE ABOUT THE AGENCY: The&nbsp;State of Connecticut,&nbsp;Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. Start with us!&nbsp;Stay with us!&nbsp;Grow with us! Please note: <ul><li>A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.</li><li>All state employees must adhere to&nbsp;Connecticut's Policy for a Drug Free Workplace.</li></ul> <h4>Selection Plan</h4> FOR ASSISTANCE IN APPLYING: Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our Applicant Tips on How to Apply! To Apply: <ul><li>The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official&nbsp;State of Connecticut Online Employment Center&nbsp;job posting.</li><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.</li><li>You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.</li><li>In order to comply with&nbsp;Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.</li></ul> Important Next Step Information for After You Apply: <ul><li>Although applicants will receive correspondence via email and/or phone, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Note:&nbsp;At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. Read through this helpful link to&nbsp;prepare for your interview.</li><li>Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at <a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li></ul> Connect With Us: <ul><li>Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.</li><li>Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Pamela Rochette at&nbsp;<a href="mailto:Pamela.Rochette@ct.gov" target="_blank">Pamela.Rochette@ct.gov</a>.</li></ul> <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency this class is accountable for supervising and/or coordinating a vocational rehabilitation program or centralized vocational rehabilitation unit for patients/clients. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Plans, establishes, maintains, and evaluates a network of services for clients experiencing difficult and complex vocational adjustment and rehabilitation problems;&nbsp;</li><li>Identifies appropriate vocational rehabilitation programs both within agency and community and investigates eligibility requirements of such programs;&nbsp;</li><li>Evaluates potential of handicapped individuals to benefit from vocational rehabilitation services;&nbsp;</li><li>Assesses vocational rehabilitation needs of clients and develops treatment plans;&nbsp;</li><li>Monitors implementation of treatment plans;&nbsp;</li><li>Provides professional counseling services to a caseload of individuals experiencing the most difficult and complex vocational rehabilitation and vocational adjustment problems;&nbsp;</li><li>Maintains case records on assigned caseload;&nbsp;</li><li>Prepares reports concerning rehabilitation services rendered;&nbsp;</li><li>May administer and interpret psychological tests as they pertain to vocational interests and abilities;&nbsp;</li><li>May provide consultative services to community agencies;&nbsp;</li><li>May speak before lay and professional groups;&nbsp;</li><li>Performs related duties as required.</li></ul> As the working supervisor of a centralized vocational rehabilitation unit of a state agency or institution:&nbsp; <ul><li>Plans, directs, and monitors provision of services to specified groups of clients presenting difficult and complex rehabilitation and vocational adjustment problems;&nbsp;</li><li>Assigns caseloads to staff;&nbsp;</li><li>Provides technical assistance and consultation to staff;&nbsp;</li><li>Reviews work and evaluates performance of staff;&nbsp;</li><li>Assesses in-service training needs and trains staff;&nbsp;</li><li>Assesses vocational rehabilitation needs of clients through various methods;&nbsp;</li><li>Develops vocational rehabilitation treatment plans for and/or with clients and monitors their implementation;&nbsp;</li><li>Refers clients to institutional and/or community rehabilitation modalities;&nbsp;</li><li>Follows up on client progress and performance;&nbsp;</li><li>Supervises maintenance of case records and files;&nbsp;</li><li>Prepares reports concerning vocational services rendered;&nbsp;</li><li>May direct vocationally oriented group sessions such as sheltered workshops;&nbsp;</li><li>May provide individual and group counseling services to a small caseload of individuals experiencing the most difficult and complex vocational rehabilitation and vocational adjustment problems;&nbsp;</li><li>May coordinate Special Educational and/or individualized educational programs between institution and local public school system;&nbsp;</li><li>May speak before lay and professional groups;&nbsp;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Knowledge of <ul><li>principles and practices of vocational rehabilitation counseling and interviewing;&nbsp;</li><li>vocational rehabilitation process;&nbsp;</li><li>relevant state and federal laws and regulations;&nbsp;</li><li>psychological and occupational testing;&nbsp;</li><li>rehabilitative remedies and treatment;&nbsp;</li><li>community resources available to meet rehabilitative needs of individuals;&nbsp;</li><li>labor market major occupational groups and their required qualifications;&nbsp;</li></ul></li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Ability to <ul><li>gather, analyze and evaluate significant case information pertinent to rehabilitation of individuals;&nbsp;</li><li>prepare reports and maintain files and records;&nbsp;</li></ul></li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Eight (8) years of experience in vocational rehabilitation counseling or related fields which involve dealing with problems of individual behavior in relation to vocational adjustment. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in rehabilitation counseling, vocational guidance, or a related behavioral science may be substituted for one (1) additional year of the General Experience.</li><li>For state employees two (2) years of experience as a Vocational Rehabilitation Counselor (Client/Patient) may be substituted for the General Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience with the principles and techniques of vocational rehabilitation counseling and interviewing.</li><li>Experience coordinating and supervising a team of vocational rehabilitation staff.</li><li>Experience finding and utilizing community resources.</li><li>Experience with disability, resulting functional limitation, and medical terminology.</li><li>Experience gathering, analyzing and evaluating information pertinent to the rehabilitation of an individual.</li><li>Experience using innovative thinking and taking initiative in resolving difficult rehabilitation issues with consumers.</li><li>Experience in an outpatient care setting.</li><li>Experience using word and excel computer software.</li><li>Experience using an Electronic Medical Records and report writing.</li><li>Ability to transport clients.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> Incumbents in this class in the Bureau of Rehabilitative Services may be required to possess a Master's degree in Vocational Rehabilitation or a closely related field. <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Vocational Rehabilitation Counseling Coordinator (Client/Patient)(Office/On-site)

<h4>Introduction</h4> The&nbsp;State of Connecticut, Department of Transportation (DOT) is seeking experienced applicants for a Training Program Coordinator position at our headquarters in Newington.&nbsp;CTDOT is committed to building a skilled, knowledgeable and engaged workforce for the future through our Office of Staff Development. WE CAN OFFER YOU <ul><li>Visit our&nbsp;new&nbsp;State Employee Benefits Overview&nbsp;page!</li><li>Work for a Forbes top company: 'Forbes'&nbsp;State of Connecticut Ranked One of the Best Employers of 2023&nbsp;- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.</li><li>Professional growth and development opportunities.</li><li>A healthy&nbsp;work/life balance&nbsp;to all employees.</li><li>Join an award winning agency! CTDOT was recently awarded the Employer of the Year award by the Connecticut Society of Civil Engineers (CSCE) and named the Women's Transportation Seminar (WTS) CT Employer of the Year for 2024!</li></ul> POSITION HIGHLIGHTS <ul><li>First Shift</li><li>Full Time, 40 hours per week.</li><li>Monday through Friday.</li><li>Location: Newington, CT.</li><li>A valid motor vehicle operator's license is required and must be maintained.</li><li>This&nbsp;position is eligible to apply for telework after successful completion of the working test period, and thereafter, in accordance with the Telework Policy. The Policy can be found&nbsp;here. Employees in their initial working test period must work on site in the office.&nbsp;</li></ul> THE ROLE The Training Program Coordinator will report to the Department’s Director of Staff Development and will support the Department’s multi-faceted and large-scale training program. The Staff Development unit is responsible for developing and delivering quality-learning opportunities to improve, grow and develop CTDOT employees. This office is responsible for administering more than $2 million in federal training funds annually and implementing much of the in-service training provided to our 3,200 employees and growing. The Training Program Coordinator will support key coordination efforts addressing organizational and employee training needs. This position will consult with Agency Bureau Leadership, connect with internal stakeholders and liaise with various experts regarding learning needs, instruction and scheduling. In addition to helping facilitate required and mandatory trainings, the Training Program Coordinator will: <ul><li>Assist with the design and development of additional curriculum to meet training needs within skill and knowledge gaps.</li><li>Manage training schedule/calendar.</li><li>Process course registrations, secure classroom space, and prepare course materials.</li><li>Track training and regularly report on programs and outcomes.</li></ul> ABOUT US As one of Connecticut’s largest State agencies, DOT employs approximately 3,200 individuals statewide in five distinct bureaus. It is our mission to provide a safe, accessible, and efficient multimodal transportation network that improves the quality of life and promotes economic vitality for the State and the region. We have a significant transportation infrastructure system that is essential to maintaining mobility for Connecticut residents and businesses and supporting economic and community development while preserving environmental and cultural resources. The Department of Transportation is committed to cultivating a diverse staff that is representative of the communities we serve. Applications from individuals having diverse backgrounds and life experiences are strongly encouraged. Watch the video below to see what it's like to be a State of Connecticut employee! <h4>Selection Plan</h4> TO APPLY <ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>In order to receive educational credits toward qualification for this job posting, the institution must be accredited.&nbsp; If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.&nbsp;</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with&nbsp;Public Act 21-69, the&nbsp;State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li></ul> FOR ASSISTANCE IN APPLYING <ul><li>Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our&nbsp;Applicant Tips on How to Apply.</li></ul> IMPORTANT INFORMATION AFTER YOU APPLY <ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily&nbsp;basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.</li><li>Read through this helpful link to&nbsp;prepare for your interview.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li></ul> CONNECT WITH US <ul><li>Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Brittney Woodley at&nbsp;<a href="mailto:brittney.woodley@ct.gov" target="_blank">brittney.woodley@ct.gov</a>.</li></ul> <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency this class is accountable for planning, developing and implementing an entire training program. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Plans, develops, coordinates and evaluates a comprehensive training program;&nbsp;</li><li>Establishes and coordinates training calendar;&nbsp;</li><li>Conducts needs assessments;&nbsp;</li><li>Develops training program objectives;&nbsp;</li><li>Researches and develops course curricula, outlines and content;&nbsp;</li><li>Selects and develops training methods and materials;&nbsp;</li><li>Researches learning material and resources;&nbsp;</li><li>Provides direction to subject matter experts utilized within training program and provides train-the-trainer services within program area;&nbsp;</li><li>Monitors and evaluates training program outcomes including instructor performance, participant progress and consumer satisfaction;&nbsp;</li><li>Provides technical assistance and consultation to agency managers and/or staff of organizations which participate in particular training program(s);&nbsp;</li><li>Organizes and maintains up to date training materials for courses within training program and may coordinate distribution of materials to instructors as needed;&nbsp;</li><li>May provide consultative services to agency managers regarding organization development;&nbsp;</li><li>May conduct some training classes;&nbsp;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>principles and techniques of in-service training and staff development;&nbsp;</li><li>educational methods and techniques;&nbsp;</li></ul></li><li>Knowledge of relevant state and federal laws, statutes and regulations;&nbsp;</li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Considerable ability to assess training needs and determine objectives;&nbsp;</li><li>Ability to utilize computer software;&nbsp;</li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Six (6) years of professional experience in training, staff development or adult education. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> One (1) year of the General Experience must have primarily consisted of planning, developing, coordinating or implementing an in-service training or staff development program. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four years for a Bachelor's degree.</li><li>A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience with complex project management.</li><li>Experience working with subject matter experts to develop training on a variety of topics.</li><li>Experience conducting needs assessments and developing training program objectives.</li><li>Experience delivering in-person, online, and hybrid learning opportunities.</li><li>Experience in authoring and content creation to develop or edit in-house training programs.</li><li>Experience with budgets, working with vendors, or administrating contracts.</li><li>Experience with presentation skills, and oral and written communication skills</li><li>Experience working independently, being self-motivated and taking ownership of assignments.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class may be required to possess specialized certifications for designated positions prior to appointment.</li><li>Incumbents in this class may be required to travel.</li><li>Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Training Program Coordinator

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!We are on the lookout for a highly skilled and PMP-certified IT Project Manager to lead our IT project teams in delivering innovative technology solutions across multiple projects simultaneously. The ideal candidate will possess a strong background in IT project management, exemplary leadership abilities, and exceptional communication skills to effectively engage with stakeholders across the technology spectrum. If you have a proven track record of leading and managing large-scale IT projects and teams, then this is the role for you!<ul><li>Plan, execute, and conclude multiple IT projects concurrently, ensuring they are completed on time, within budget, and meet high-quality standards.</li><li>Define and clarify project scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.</li><li>Develop comprehensive project plans and communication documents for multiple IT projects.</li><li>Communicate project expectations to team members and stakeholders promptly and clearly.</li><li>Assign tasks and responsibilities to appropriate personnel across various IT projects.</li><li>Identify and manage project dependencies and the critical path for multiple IT projects.</li><li>Schedule project timelines and milestones using appropriate tools, ensuring optimal resource allocation across projects.</li><li>Monitor project milestones and deliverables for multiple IT projects, providing regular updates to all stakeholders.</li><li>Create and present progress reports, proposals, requirements documentation, and presentations for each IT project.</li><li>Manage changes in project scope, identify potential crises, and develop contingency plans for multiple IT projects.</li><li>Foster and develop business relationships critical to the success of the IT projects.</li></ul>This opportunity is based in Portsmouth, NH.Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>PMP (Project Management Professional) certification is mandatory.</li><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>A minimum of 5 years of experience in IT project management, with a demonstrated ability to manage multiple IT projects simultaneously.</li><li>Expertise in using project management software tools, methodologies, and best practices specific to IT.</li><li>Proven track record of leading and managing large-scale IT projects and teams.</li><li>Strong problem-solving, analytical, and leadership skills.</li><li>Excellent written and verbal communication skills, with the ability to effectively communicate complex IT concepts to non-technical stakeholders.</li><li>Ability to work under pressure, meet tight deadlines, and manage multiple projects in a fast-paced IT environment.</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Sprague

Sprague Resources GP LLC

IT Project Manager

Initial Posting Date: 12/18/2024Application Deadline:01/12/2025Agency:Oregon Health AuthoritySalary Range:$5,747 - $8,831Position Type:EmployeePosition Title:Electronic Case Reporting Coordinator (Operations and Policy Analyst 3) – (Hybrid)Job Description:The Oregon Health Authority (OHA), Public Health Division (PHD), Acute and Communicable Disease Prevention (ACDP) section, located in Portland, Oregon, has a career opportunity for an Electronic Case Reporting Coordinator. This role involves providing guidance on the administrative, policy, and programmatic aspects of agency operations related to the electronic reporting of public health data. *Note: Effective Jan. 1, 2025, the compensation plan for this position will be adjusted to reflect a Cost-of-Living Adjustment (COLA) of 6.55%. The salary listed in this posting does not reflect the COLA. This is a full-time, permanent, classified position and is represented by a union, SEIU Human Services. What will you do? As the Electronic Case Reporting Coordinator, you will be responsible for developing long-term plans, goals, objectives, and milestones for electronic data interchange. You will evaluate the effectiveness of this exchange within the Public Health Division and with local, state, and federal agencies. This position entails assessing and improving electronic reporting systems, which includes overseeing the receipt, storage, and processing of electronic health data, as well as ensuring compliance with relevant regulations, policies, rules, and procedures. The work performed in this role will significantly impact the timeliness, accuracy, and overall quality of data reported for public health responses.Additionally, you will coordinate all aspects of electronic reporting for reportable conditions within the ACDP. This includes overseeing onboarding and ongoing data quality assurance for electronic case reports (ECR). You will be responsible for maintaining up-to-date policies and procedures, implementing a robust data quality strategy, and ensuring that timely and accurate data are provided to the appropriate disease surveillance systems. What we are looking for: Minimum Qualifications: A Bachelor's Degree in Public Health, Public Administration, Business, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work. OR A combination of experience and education equivalent to seven years of experience that supports the knowledge and skills for the requirements of this position. Desired Attributes: <ul><li>Experience in public health data, public health informatics, data systems design, and database management.</li><li>Experience in preparing and presenting highly complex technical material and issues to audiences without specialized knowledge.</li><li>Experience with Electronic Health Record (EHR) Systems.</li><li>Experience with Public Health Informatics principles and methodologies.</li><li>Knowledge and experience with software applications including: Data storage solutions, platforms, and applications (for example, FileMaker, REDCap, SQL, Azure), Analytical, visualization, and reporting tools (including SAS, Tableau, Power BI, R/R Studio), Integration engines and processes (such as Rhapsody and Mirth), Programming languages (including JavaScript, Python, C#, SQL), Data exchange methods and concepts (such as Direct Secure Messaging, FTP, VPN, REST, API, SOAP).</li><li>Experience with public health data formatting and coding standards including: HL7 versions 2,3 (C-CDA), and Fast Healthcare Interoperability Resources (FHIR), Logical Observation Identifier Names and Codes (LOINC), Systemized Nomenclature of Medicine – Clinical Terms (SNOMED CT), International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM).</li><li>Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.</li></ul> Working Conditions:<ul><li>The work of this position may be conducted remotely with full access to needed operating systems and technology but at times will have work that needs to be conducted on-site at the Portland State Office Building, located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.</li><li>Requires some in-state and out-of-state travel with overnight stays to attend meetings, provide presentations, make field visits and other work group activities. </li><li>May be required to work evenings or weekends on or off-site as part of the program’s emergency response to a designated public health event. </li></ul> What's in it for you? The Public Health Division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.<ul><li>We offer exceptional medical, vision and dental benefit packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx&nbsp;&amp;nbsp" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx&nbsp;&amp;nbsp</a>;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year.</li><li>3 additional paid personal business days each year.</li><li>8 hours of paid sick leave accrued each month.</li><li>Progressive vacation leave accrual with increases every 5 years.</li></ul></li><li>Pension and Retirement plans.</li><li>Student Loan Forgiveness; Public Service Loan Forgiveness (PSLF) opportunity. The PSLF program may forgive student loan balances after you’ve made the equivalent of 120 qualifying monthly payments.&nbsp;</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Click here to learn more about State of Oregon benefits.</li></ul>The Oregon Health Authority is committed to:&nbsp; <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs, and</li><li>Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.</li></ul> Directions to Apply:<ul><li>Complete the online application and questionnaire.</li><li>Upload a current resume that demonstrates how your personal (lived), educational, and professional experience qualify you for this position. *(required)</li><li>Upload a cover letter that addresses the points listed under the section titled “What we are looking for”.*(required)</li></ul> Please ensure you have provided thorough and updated application materials as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp;For further information, please visit the Pay Equity Project homepage.External Applicants: Click on the “Apply” button and submit your application. View this video for assistance. Current State of Oregon employees: Apply via your employee Workday account through the Jobs Hub worklet. View this job aid for assistance.This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies. Helpful Tips/Resources:<ul><li>This posting closes at 11:59 PM on the close date listed.</li><li>Workday may timeout after 20 minutes of inactivity.</li><li>After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.</li><li>Workday performs best in Google Chrome.</li><li>Oregon Health Authority Website</li><li>Oregon Health Authority Programs and Divisions</li><li>Career Resources</li><li>Applicant Help and Support</li></ul> Additional Information:<ul><li>The salary listed is at the non-PERS rate. Public Employee Retirement System (PERS) eligible employees will have their base salary increased by 6.95% and pay the 6% employee contribution to PERS. If you are not yet PERS eligible, the 6.95% pay increase and employee contribution will be effective upon PERS eligibility.</li></ul><ul><li>Veterans: If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li></ul><ul><li>Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp;OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>Background Check: If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li></ul> Have Questions or Need Help? If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Aimee Buchholz at <a href="mailto:aimee.d.buchholz2@oha.oregon.gov" target="_blank">aimee.d.buchholz2@oha.oregon.gov</a>. TTY users may dial 711 or 1-800-735-2900. For Workday technical support, please call toll-free 1-855-524-5627.The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racis

Oregon Health Authority

Electronic Case Reporting Coordinator (Operations and Policy Analyst 3) – (Hybrid)

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4> The Care Management Specialist II utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines.Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases, which are those with the severest acuities or care needs and requiring the highest clinical skills and judgement. &nbsp;Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner.&nbsp;Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit: Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team. Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines. Uses claims processing and care management software to look up member information, document contacts, and track member progress.&nbsp;<h4>Duties</h4>Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs.Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives; reviewing member claims histories and identifies intervention opportunities through the professional standards of practice; contacting and interviewing members to conduct a baseline assessment, assess self-care ability, assess knowledge and adherence deficits; conducting comprehensive clinical assessments as indicated; developing a member centric plan of care. Maintains assigned care management caseload for with a focus on the most complex, highest-risk members particularly those with advanced chronic conditions, co-occurring mental and/or substance abuse and complex social issues (e.g. homelessness, domestic violence).&nbsp; Collaborates with primary care physician and other treating professionals as appropriate. Authorizes initiation of care management services and specialized program services for members and specific populations, and develops interventions designed to meet member or population desired outcomes. Provides comprehensive education and resources to members about accessing services, in-network use, national guidelines for care, community resources, and self-management skills and strategies.Employs engagement techniques to build relationships with members and their authorized representatives. Encourages participants to participate in their health care decisions and assists member with researching treatment options in order to communicate effectively with providers and to make informed decisions.<h4>Notifies Care Coordinators and CHWs of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines.</h4><h4>Performs field assessment and care coordination functions in community settings with members, such as at the L.A. Care Community Resource Centers, medical clinics, and member homes.</h4><h4>Duties Continued</h4><h4>Meets and assesses members at L.A. Care Community Resource Centers, as needed.</h4><h4>Provides effective care management for Individualized Care Plan summary and interventions during the Interdisciplinary Care Team meetings based on department guidelines.</h4><h4>Facilitates appropriate use of resources and coordinates necessary services to improve health status and impact the cost of care. Identifies member needs for and refers to appropriate internal and external programs, as appropriate.</h4><h4>Encourages member and family empowerment through education and use of reliable resources.</h4><h4>Monitors and evaluates member progress: evaluates member response to interventions and refines action plan to produce desired outcomes. Identifies complex care management issues and discusses possible solutions with management. Assesses effectiveness of care plan’s goals and interventions on a regular basis.</h4><h4>Uses claims and care management software to document interactions and interventions with members, vendors, and providers. Maintains case information in the member's clinical records to promote care coordination. </h4><h4>Provides ongoing direction and support to internal customers regarding Care Management programs, processes, and benefit coverage.</h4><h4>Responsible for staying current with best practices, identifying areas for personal growth opportunities and works with management to develop a plan for obtaining the necessary training.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Associate's Degree in Nursing for Registered NursesMaster's Degree in Social Work for Licensed Clinical Social Workers<h4>Education Preferred</h4>Bachelor's Degree in Nursing for Registered Nurses<h4>Experience</h4> Required: Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments. &nbsp;Experience providing care management with complex/catastrophic conditions.<h4>Skills</h4> Required: Current knowledge of clinical standards of care and disease processes.Critical thinking skill.&nbsp;Excellent customer service skills.Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions.Ability to triage immediate member health and safety risks.Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping.Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders. &nbsp;Ability to use a personal computer, and knowledge of medical information systems.Knowledge of and ability to comply with HIPAA compliance.Ability to interview, assess and coordinate care. Ability to prioritize caseload.Knowledge of community resources.Knowledge of Medi-Cal and Medicare regulations.Ability to work as a part of a diverse team and gain consensus and resolution of problems.Preferred: Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN);current and unrestricted California License OR Licensed Clinical Social Worker; current and unrestricted California License.<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required:&nbsp; Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Travel Nurse, Social Worker, Nursing, Registered Nurse, Behavioral Health, Healthcare, Service

L.A. Care Health Plan

Care Management Specialist II

<dt><h4>Description</h4></dt> The Irvine Police Department is seeking a detail-oriented and dynamic professional who wants to make an impact in writing grant proposals as a Management Analyst II. &nbsp;The ideal candidate has knowledge of Public Safety, experience writing grant proposals, and extensive knowledge of Microsoft Excel functions.&nbsp; Your Impact <ul><li>Identifies and seeks funding from federal, state, local, and private sources.</li><li>Prepares competitive grant proposals. Administers grant funding and drafts all required documentation.&nbsp;</li><li>Prepares staff reports and presents information to elected and appointed officials.</li><li>Collects and monitors data and information; analyzes and/or implements a variety of data, including municipal policies, procedures, organization, finance and/or services and provides input to program and policy decisions; prepares and presents forecasts of effects of pending legislation, policy and procedure changes.</li><li>Interprets and applies data, policies and procedures, laws, regulations, and City ordinances and explains them to the public; researches and responds to citizen complaints.</li><li>Prepares reports relating to various projects and programs for staff, City Council and commissions; prepares complex reports, correspondence, memos and contracts</li><li>May assist in budget preparation for the department or division or have responsibility for preparing the budget for specific program(s) or project(s).</li><li>Analyzes and monitors department or division expenditures and revenue. May approve accounts payable, expense reports, and budget transfers.</li><li>Maintains knowledge of public administration, organization and management principles and practices; municipal fiscal policy, financing and procedures; personnel management principles; applicable ordinances, laws and regulations; and research techniques and information sources.</li><li>Represents City at community, inter-department, inter-agency and professional meetings.</li><li>Find additional information about the Management Analyst II position&nbsp;here.</li></ul> Best Fit <ul><li>Experience drafting, presenting, and implementing grant proposals.&nbsp;</li><li>Excellent organizational skills with attention to detail. Demonstrates ability to effectively evaluate and prioritize tasks to meet or exceed established goals and deadlines.</li><li>Ability to work collaboratively with cross-functional teams and stakeholders.</li><li>Effective communication skills, both written and verbal, for interactions with executive-level staff, vendors, and team members. Provide clear and concise instructions, documentation, and reports.</li></ul>&nbsp; Minimum Qualifications <ul><li>Bachelor’s degree in Public Administration or related field.</li><li>One-year municipal management experience or any combination of education and experience that provides equivalent knowledge, skills and abilities.</li><li>May require possession of or ability to obtain a valid California driver's license.</li></ul> Your Team Irvine is recognized as one of America's Best Places to Live, according to Money Magazine. The City of Irvine features an array of entertainment and recreational opportunities including exceptional parks, open space preservations, sport complexes, and master-planned communities. The Process The selection process may include an examination, oral interview(s), and a background investigation prior to appointment. &nbsp;Find additional information about the Public Safety background process&nbsp;here. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization. &nbsp; Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.&nbsp;

City of Irvine

Management Analyst  II

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.The Sr. Analyst, US Consumer Services Risk ID &amp; Assessment:<ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events&nbsp;</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)&nbsp;</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Drive Operational Risk Events resolution and timely documentation</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Ability to join calls across all time zones when needed</li></ul><h4>Required Qualifications:&nbsp;&nbsp;</h4><ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Project management, communication, and interpersonal skills</li><li>Proficiency in Excel reporting and PowerPoint creation</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Ability to work across multiple teams to drive project completion</li></ul><h4>Preferred Qualifications:&nbsp;&nbsp;</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst - Control Management, Risk ID and Assessment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Field Sales Consultant is an integral member of the US SME Field Sales organization, reports to a Field Sales Director, and assists in growing our customer base through face-to-face interactions with net-new prospective commercial customers to American Express with annual company revenues ranging from $10M to $300M. The ideal candidate works with a Field Sales Director and their team throughout the sales cycle to uncover and deliver incremental growth opportunities. drive internal lead management, supporting administrative prospecting and lead generation efforts, manage marketing and trade show events, maintain detailed client and prospecting lists to accelerate charge acquisition and charge volume growth.Job Responsibilities:Planning (40% of time)·Support prospecting and lead generation efforts ·Conduct prospect research by leveraging multiple company provided systems to aid in efficient acquisition efforts by Field Sales team including providing analysis to support client charge volume growth (e.g. Vendor file analysis)·Drive internal lead management oversight and closely partner with Field Sales Director and team in the tracking, management and analysis of lead/prospecting pipeline.Pipeline management (30% of time)·Engage prospects and clients directly to secure appointments on behalf of the sales team·Attend prospect meetings with MBD’s as needed and appropriate to support efficient charge volume growth of newly acquired clientele.·All client engagements must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective client’s needs.Business Development (30% of time)·Increase activation to optimize client experience and charge volume capacity and liase as servicing and support to clients in their first 13 months·BCV tracking and reconciliation·Provide business continuity when MBD is unavailable or at capacity (FMLA, attend meetings) Knowledge and Skills:·Ability to work independently in dynamic environment and manage multiple priorities·Highly motivated and willingness to assume accountability for generating new business·Strong interpersonal and communication skills (written and verbal)·Demonstrated ability to build relationships quickly and work effectively across internal teams·High level of professionalism and business acumen·Demonstrated organizational and time management skills·Accuracy and attention to detail required·Proficiency in Microsoft Office Suite including PowerPoint, Excel, and Word required·Sales Force experience preferredAccount management &amp; pipeline managementAssists with management of a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activitiesConsultative sellingEffectively identifies client needs to configure solutions with the assistance of the Field Sales Director or Manager of Business Development that address client requirements and deliver valueInfluence &amp; persuasionUses appropriate interpersonal styles and communication methods to gain acceptance for products and/or servicesDemonstrating valueProactively and consistently demonstrates the value of partnering with American ExpressResults focusDemonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacksMarket, industry, &amp; product knowledgeUnderstands at a detail level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes:·High learning agility·Intellectually curious·Collaborative and growth mindset·Personal accountability·Compliance focusedExperience:·Bachelor's degree preferred·Sales experience, 0 – 3 years minimum·Experience partnering with clients across various markets / industries·Experience in a highly regulated industrySalary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Consultant - Field Sales

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions isrequired with prospects and clients.Job Responsibilities:Prospecting(30 – 40% of time)&nbsp;▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities&nbsp;▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clientsPipeline management(10 – 20% of time)&nbsp;▪ Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)&nbsp;▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospectsClient solution (10 – 20% of time)&nbsp;▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)Negotiate and close (10 – 20% of time)&nbsp;▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions&nbsp;▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volumeCompliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and Experience:Knowledge and SkillsAccount management &amp; pipeline management&nbsp;▪ Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes: ▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience:▪ Bachelor’s degree preferred&nbsp;▪ Excellent sales experience, 5 - 7 years minimum&nbsp;▪ Proven experience winning new business relationships&nbsp;▪ Experience achieving sales quota and goals through multiple product offerings&nbsp;▪ Experience in a highly-regulated industrySalary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Business Development (Boise/Reno)

18-Dec-2024<h4>Program Coordinator, Executive Education</h4>Harvard Business School 67520BRJob SummaryThe Program Coordinator works alongside another Program Coordinator and Program Manager to make up an Executive Education Program Delivery team. The Program Coordinator is responsible for pre-planning through the delivery of Executive Education programs, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team's assigned portfolio of programs.Position Description<ul><li>Work closely with faculty to confirm session details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session.</li><li>Be the primary contact for faculty and participants for all pre, during, and post program-related support</li><li>Work closely with other HBS support departments to include operations, media services, housekeeping, catering, and other constituents to ensure appropriate operational support</li><li>Coordinate and administer program schedules for domestic and international programs Build and maintain participant websites for each program</li><li>Coordinate experiential learning exercises and team-building activities</li><li>Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery</li><li>Coordinate program logistics for on-campus programs, to include meals, housing, and special events, both on campus and at local venues</li><li>Coordinate and host online sessions to include sharing documents and videos, administering polls, coordinating breakout rooms, monitoring attendance, and facilitating communication with faculty, participants, and the technology team, delivered primarily via Zoom or the HBS Online Classroom Use</li><li>Salesforce to track and manage participant enrollment and cancellations, and other program-related data</li><li>Coordinate, process, and track program purchases and other expenses</li><li>Staff the program office when programs are in session Facilitate online Zoom sessions</li><li>Coordinate online live sessions, working closely with the HBS Live Online Classroom team</li><li>Collaborate with other Exec Ed teams, including Program Directors, Enrollment and Admission Services, Finance, Client Services, Resource Allocation Associate Director, Coaching Directors, etc.</li><li>Support the larger program delivery team in “all hands-on deck” activities</li><li>Support other projects, department-wide initiatives, and other responsibilities at the discretion of the program manager and program delivery directors</li><li>Responsible for other duties as assigned</li></ul>Basic Qualifications<ul><li>High school diploma, GED, or equivalent required.</li><li>3+ years of experience in a customer service-oriented and/or administrative support role(s) or related experience is required.</li><li>Education beyond high school may count toward experience.</li><li>Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.</li></ul>Additional Qualifications and Skills<ul><li>This position requires a team player with a willingness and ability to work with multiple groups within Executive Education and across campus in a fast-paced, customer-oriented, high-energy environment.</li><li>Demonstrated ability to think quickly, manage multiple priorities and generate solutions when unexpected problems arise.</li><li>Candidates must show strong verbal and written communication skills.</li><li>Excellent customer service and organizational skills, as well administrative coordination experience.</li><li>Candidates must be highly motivated, solution driven, take initiative and work well both independently and in a team approach.</li><li>Must be flexible, energetic, diplomatic and detail oriented.</li></ul>Working Conditions<ul><li>Ability to work extended overtime hours (including some evenings and weekends) is a must.</li><li>This position may also include domestic or international travel depending on program needs.</li></ul>Additional InformationThis is a 40 hours/week, overtime-eligible position. This is a hybrid position which we consider to be a combination of onsite and remote work at our Boston, MA based campus. Please note that for the first 90 days of employment, you will be expected to be onsite 5 days/week. This role is required to be onsite for the entire duration of a program when in-session. When not in session, Executive Education expects Program Delivery staff to be onsite a minimum of 2 days per week and departments to provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School is located on a 40-acre campus in Boston. Its faculty of more than 250 offers full-time programs leading to the MBA and PhD degrees, as well as more than 175 Executive Education programs, and Harvard Business School Online, the School’s digital learning platform. For more than a century, faculty have drawn on their research, their experience in working with organizations worldwide, and their passion for teaching, to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will go on to shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFaculty &amp; Student Services, General AdministrationDepartment Office LocationUSA - MA - Boston Job Code403033 Staff Assistant III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade053DepartmentExecutive EducationUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-WB1

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