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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYWorks as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community</li><li>Establishes and maintains relationships with clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Assist with ad-hoc administrative duties such as - organising/auditing parcel rooms, assisting with events and meetings, assisting residents with any ad-hoc requests by them</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, move ins, following up on enquiries.&nbsp;</li><li>Assists with Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending</li><li>Raise purchase orders in accordance with procedures</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximise efficiency of utilities.</li><li>Assist with any other reasonable request by the management team</li></ul>Knowledge &amp; Qualifications<ul><li>Good level of general education</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation</li></ul>Experience &amp; SkillsEssential<ul><li>Excellent customer service skills and significant experience in a customer facing service delivery role.</li><li>Good team player with strong relationship building and influencing skills</li><li>Ability to act autonomously, taking decisions and/or action when required.</li><li>Fluent English verbal and written communication skills</li><li>Excellent organisation skills with the ability to multi task and prioritise</li><li>Numerical skills necessary to complete the above activities</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others</li></ul>

Greystar

Customer Service Associate

Position NameConstruction CoordinatorAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: This position will be located out of Astound's Houston, TX location.A Day in the Life of the Construction Coordinator:<ul><li>Performs pre-construction field inspection to ensure completion of make-ready and existing aerial facilities owned by various power, telephone and CATV companies.</li><li>Responsible for working with and managing contractors, preparing detailed work prints, writing Job Cost estimates, and creating a bill of materials (BOM) for aerial and underground projects.</li><li>Performs field review of upcoming projects to ensure accuracy and necessity of proposed field construction.</li><li>Performs field inspections against invoices to ensure accuracy, ensure Astound specifications are met, and material usage is correct.</li><li>Responsible for forecasting material needs and coordinating with Project Manager and Warehouse personnel.</li><li>Provides regular project status reports to the Project Manager and Community Liaison Manager.</li><li>Provides supervision and support to OSP Inspector.&nbsp;</li><li>Responsible for coordinating with others to ensure the completion of make-ready work of existing aerial facilities owned by various power, telephone, and CATV companies.&nbsp;</li><li>Responsible for the implementation of project contracts awarded by the Project Manager, preparing Notice to Proceed, and creating a bill of material for aerial and underground projects. Perform unit price negotiations with contractors when the scope of work is outside the standard price schedule.&nbsp;</li><li>Responsible for forecasting material needs and coordinating with a purchasing manager.</li><li>Provides weekly project status reports to the Director of Construction, Project Manager, and Community Liaison Manager.</li><li>Drives a company vehicle in the course and scope of performing duties.</li><li>Other duties as assigned.&nbsp;</li></ul>What You Bring to the Table:<ul><li>Experience in word processing and Excel spreadsheets and Microsoft Money preferred</li><li>Must have working knowledge and experience with aerial and underground CATV/telephone construction methods and procedures</li><li>Must have experience with reading and interpreting construction prints</li><li>Must have 3 -10 plus years experience building and maintaining communications networks and Familiarity with AutoCAD is a must</li><li>Must possess project management skills, the ability to make decisions, work with a limited amount of supervision and be able to read and interpret construction prints</li><li>Valid driver license and satisfactory driving record per Astound's Fleet Vehicle Policy</li></ul>Education and Certifications:<ul><li>Education: High school diploma or equivalent</li><li>Certification: &nbsp;Certification for operating a bucket truck or pole climbing is preferred</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsOur Mission Statement:<ul><li>Take care of our customers</li><li>Take care of each other</li><li>Do what we say we are going to do</li><li>Have fun</li></ul>Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Astound Broadband

Astound

Construction Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Digital &amp; Data Solutions (EDDS) creates unified digital experiences for prospects and members across the entire customer lifecycle, powered by data and supports AXP growth by designing best-in-class digital &amp; data capabilities and platforms. Within EDDS, Control Management (CM) is responsible for supporting our Enterprise Acquisition, Digital Experiences, Data Governance &amp; Platforms and MarTech Experience functions. Our team supports the business unit manage operational risk, develop new products &amp; features, and respond to evolving regulatory requirements while elevating a risk mindset and culture.The objective of the EDDS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.&nbsp;EDDS is looking for a Manager of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;&nbsp;Key Responsibilities:&nbsp;<ul><li>Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation </li><li>Facilitate investigation and conduct root cause analysis to address repeated issue types </li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes </li><li>Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary </li><li>Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process </li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes </li><li>Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices </li><li>Perform sample testing of issues to ensure resolution is complete and effective </li><li>Opine on specific control enhancements related to issues </li><li>Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution </li><li>Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees </li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;&nbsp;</li></ul>Required Qualifications:&nbsp;&nbsp;&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;&nbsp;</li><li>Strong project management, communication, and interpersonal skills&nbsp;&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;&nbsp;</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp; &nbsp;</li></ul>Preferred Qualifications:&nbsp;&nbsp;&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;&nbsp;</li><li>Experience in at least one of the following:&nbsp;&nbsp;&nbsp;<ul><li>Scoping, prioritizing, and support remediation of operational issues&nbsp;</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types&nbsp;</li><li>Performing quality assurance on documentation of operational risk issues and events&nbsp;</li><li>Overseeing BU remediation process for operational risk issues and events&nbsp;</li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability&nbsp;</li><li>Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices&nbsp;&nbsp;</li></ul></li><li>Experience in financial services industry&nbsp;</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager-Control Management, Issues, Events & Remediation

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Senior Analyst is responsible for supporting all aspects of the portfolio management functions of the business including allocation decisions, hold-sell decisions, financings, equity raising, and relationship management. The Portfolio Management team at Greystar plays a pivotal role in driving value creation for both our institutional partners and the internal business through effective collaboration with key internal and external stakeholders. This team is involved in critical allocation, financing, disposition, and structuring decisions. Additionally, they are instrumental in cultivating and maintaining robust relationships with external investors, ensuring alignment on the key targets of each venture. This is a central and diverse role that provides support for, and input to, investment and portfolio management activities, through research, modelling and preparing analysis to support all functions of the portfolio management team. The Senior Analyst will also support the analysis and presentation of key performance information both internally and to external investment partners to drive well-informed and value-enhancing decisions on new and existing strategies.JOB DESCRIPTIONKey Role ResponsibilitiesPrimary responsibilities may include but are not limited to:<ul><li>Prepare financial models to support ongoing portfolio management decisions including, but not limited to, new acquisition activity, hold-sell analysis and financing decisions;</li><li>Assess the performance of the portfolio(s) against budget and underwriting, highlighting any points of exception or opportunity;</li><li>Work with colleagues to monitor performance of specific initiatives and deliver key performance metrics to the business covering leasing performance, income, expense and returns;</li><li>Oversee the preparation of materials and deliverables for presentation to internal committees, current and prospective investors, and other stakeholders;</li><li>Assist in new venture formation, including preparation of life-of-fund models and strategy papers, as well as supporting the entities’ creation, structuring and legal documentation;</li><li>Support the annual rent and budget-setting process;</li><li>Work with stakeholders across the business to improve our reporting systems and data capture to drive visibility and efficiency;</li><li>Support the mobilisation of new assets and portfolios into the business;</li><li>Monitor and report on key market, industry and competitor data;</li><li>Complete financial, accounting, narrative, and administrative reports, as well as analyses key to the successful execution of the business plans.</li></ul>Knowledge &amp; Qualifications<ul><li>Educated to degree level or equivalent (2:1 and above) in a related business or analytical subject; such as finance, business management, real estate, accounting, economics, mathematics, statistics; science or engineering.</li><li>IT literate and fully conversant with all Microsoft packages including PowerPoint (Advanced level) and Excel (Advanced level).</li></ul>Experience &amp; SkillsEssential:<ul><li>Demonstrable experience in an analytical role within investment banking, private equity, or other related finance;</li><li>Strong quantitative background with experience in financial modelling, valuations and financial analysis;</li><li>Strong qualitative analytical skills; having the ability to research, analyse and present complex financial data;</li><li>Highly numerate, with strong attention to detail;</li><li>Strong written and verbal communication skills; including the ability to effectively write and present reports and information;</li><li>Excellent interpersonal skills including the ability to establish and maintain positive relationships at all levels;</li><li>Good organisation skills and the ability to work effectively under pressure and to deadlines;</li><li>Naturally inquisitive and commercially minded, with a desire to understand the bigger picture and contribute to understanding and solving problems;</li><li>A positive team player, with an adaptable and flexible approach along with ability to work collaboratively to drive results and support the wider team and business objectives;</li><li>An interest in Real Estate.</li></ul>Desirable:<ul><li>Demonstrable experience working in the Real Estate Sector.</li><li>Experience working in residential sector or on residential projects.</li><li>Fluency in a European Language.</li></ul>

Senior Analyst, Portfolio Management

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYExecutes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing and marketing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTION<ul><li>Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartment homes, continuing the relationship with prospects through follow-up and consistent discovery, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.</li><li>Collects all pertinent information from prospective residents at move-in and record as appropriate.</li><li>Continually update the market survey to stay informed about current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software application (Entrata, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li><li>Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name if possible.</li><li>Attends community and networking events, aligns themselves with local associations and community organizations, and participates in outreach marketing efforts as necessary to drive traffic to community and generate viable referral sources and new business leads.</li><li>Follow-up – Utilizes current CRM to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc.</li><li>Sales Collateral – Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets.</li><li>Maintain files and marketing materials for realtors, transition companies, and moving companies.</li><li>Maintain Sales Consultant - SH copies of all floor plans, in hard copy and email versions.</li></ul>#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Sales Consultant - Encore at Transition

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4> The Care Management Specialist II utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines.Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases, which are those with the severest acuities or care needs and requiring the highest clinical skills and judgement. &nbsp;Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner.&nbsp;Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit: Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team. Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines. Uses claims processing and care management software to look up member information, document contacts, and track member progress.&nbsp;<h4>Duties</h4>Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs.Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives; reviewing member claims histories and identifies intervention opportunities through the professional standards of practice; contacting and interviewing members to conduct a baseline assessment, assess self-care ability, assess knowledge and adherence deficits; conducting comprehensive clinical assessments as indicated; developing a member centric plan of care. Maintains assigned care management caseload for with a focus on the most complex, highest-risk members particularly those with advanced chronic conditions, co-occurring mental and/or substance abuse and complex social issues (e.g. homelessness, domestic violence).&nbsp; Collaborates with primary care physician and other treating professionals as appropriate. Authorizes initiation of care management services and specialized program services for members and specific populations, and develops interventions designed to meet member or population desired outcomes. Provides comprehensive education and resources to members about accessing services, in-network use, national guidelines for care, community resources, and self-management skills and strategies.Employs engagement techniques to build relationships with members and their authorized representatives. Encourages participants to participate in their health care decisions and assists member with researching treatment options in order to communicate effectively with providers and to make informed decisions.<h4>Notifies Care Coordinators and CHWs of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines.</h4><h4>Performs field assessment and care coordination functions in community settings with members, such as at the L.A. Care Community Resource Centers, medical clinics, and member homes.</h4><h4>Duties Continued</h4><h4>Meets and assesses members at L.A. Care Community Resource Centers, as needed.</h4><h4>Provides effective care management for Individualized Care Plan summary and interventions during the Interdisciplinary Care Team meetings based on department guidelines.</h4><h4>Facilitates appropriate use of resources and coordinates necessary services to improve health status and impact the cost of care. Identifies member needs for and refers to appropriate internal and external programs, as appropriate.</h4><h4>Encourages member and family empowerment through education and use of reliable resources.</h4><h4>Monitors and evaluates member progress: evaluates member response to interventions and refines action plan to produce desired outcomes. Identifies complex care management issues and discusses possible solutions with management. Assesses effectiveness of care plan’s goals and interventions on a regular basis.</h4><h4>Uses claims and care management software to document interactions and interventions with members, vendors, and providers. Maintains case information in the member's clinical records to promote care coordination. </h4><h4>Provides ongoing direction and support to internal customers regarding Care Management programs, processes, and benefit coverage.</h4><h4>Responsible for staying current with best practices, identifying areas for personal growth opportunities and works with management to develop a plan for obtaining the necessary training.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Associate's Degree in Nursing for Registered NursesMaster's Degree in Social Work for Licensed Clinical Social Workers<h4>Education Preferred</h4>Bachelor's Degree in Nursing for Registered Nurses<h4>Experience</h4> Required: Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments. &nbsp;Experience providing care management with complex/catastrophic conditions.<h4>Skills</h4> Required: Current knowledge of clinical standards of care and disease processes.Critical thinking skill.&nbsp;Excellent customer service skills.Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions.Ability to triage immediate member health and safety risks.Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping.Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders. &nbsp;Ability to use a personal computer, and knowledge of medical information systems.Knowledge of and ability to comply with HIPAA compliance.Ability to interview, assess and coordinate care. Ability to prioritize caseload.Knowledge of community resources.Knowledge of Medi-Cal and Medicare regulations.Ability to work as a part of a diverse team and gain consensus and resolution of problems.Preferred: Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN);current and unrestricted California License OR Licensed Clinical Social Worker; current and unrestricted California License.<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required:&nbsp; Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Social Worker, Travel Nurse, Nursing, Registered Nurse, Behavioral Health, Service, Healthcare

L.A. Care Health Plan

Care Management Specialist II (D-SNP)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the senior living community.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed2.&nbsp;&nbsp; &nbsp;Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.3.&nbsp;&nbsp; &nbsp;Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.4.&nbsp;&nbsp; &nbsp;Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.5.&nbsp;&nbsp; &nbsp;Ensures all amenities are in tour condition and prepared for resident use.&nbsp;6.&nbsp;&nbsp; &nbsp;Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.7.&nbsp;&nbsp; &nbsp;Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, &nbsp;Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.&nbsp;8.&nbsp;&nbsp; &nbsp;Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.9.&nbsp;&nbsp; &nbsp;Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.10.&nbsp;&nbsp; &nbsp;Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.&nbsp;11.&nbsp;&nbsp; &nbsp;Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Event & Lifestyle Coordinator - Restore at Carolina Park

<h4>Overview</h4>LMI is seeking a Data Visualization Consultant experienced in React to design and develop innovative software programs that enable AI/ML activities for the Department of Defense.<h4>Responsibilities</h4><ul><li>Develop intuitive visualizations, dashboards, and reusable User Interface (UI) components using React and the Material UI component library</li><li>Rapidly create working wireframes based on project specifications for client validation in collaboration with human-centered design</li><li>Build CI/CD pipelines using client specifications for security and containerized deployments in client environments</li><li>Manage UI component buildout in conjunction with project management stakeholders using an agile-based project management approach</li><li>Work with data engineers to outline specifications for APIs</li></ul><h4>Qualifications</h4><ul><li>Bachelor's degree in Computer Science or related field and/or equivalent work experience</li><li>3+ years of experience as a React Developer</li><li>Experience with:</li><ul><li>Design and deployment of analytical visualizations with React and Material UI Component Library</li><li>Human-centered design best practices</li><li>API development</li><li>Employing visual analytics best practices, development processes</li><li>SQL and Python</li><li>Agile-based development</li></ul><li>Effective analytical, conceptual, and problem-solving skills</li><li>Active DoD Secret clearance required (Top Secret clearance highly desired)</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Data Visualization Consultant (React) - Clearance Required

<h4>Overview</h4>LMI is seeking a Senior Data Science Consultant to lead in developing, testing, and fielding advanced algorithms in support of a supply chain risk program for the Department of Defense.<h4>Responsibilities</h4><ul><li>Leverage deep and broad knowledge of advanced data science concepts to streamline the curation and analysis of complex supply-chain data</li><li>Use knowledge of advanced topics in data science, such as active learning, semi-supervised learning, bias calculation, etc.</li><li>Write python, spark, and SQL code to prepare and analyze data in both research and production environments</li><li>Work closely with data engineers, UI developers, and subject matter experts to develop and deploy data science methods in support of an evolving software suite</li><li>Lead and execute on data science tasking in support of multiple teams, coordinating prioritization across them as needed</li><li>Rapidly spin up on new data science topics and methods as they become applicable to the project</li><li>Work comfortably in a Databricks environment, where most code is developed, tested, and deployed via notebooks</li><li>Quickly learn, and be excited to leverage, novel data science techniques to solve real-world challenges involving large scale, often messy data sets</li></ul><h4>Qualifications</h4><ul><li>Bachelor’s degree in Computer Science, Data Science, or related field and/or equivalent work experience</li><li>3-10 years of experience as a data scientist</li><li>Experience with:</li><ul><li>Agile-based development</li><li>Python, Spark, notebooks</li><li>Data Bricks or similar environment</li><li>Scikit-learn or similar python packages</li></ul><li>Highly effective analytical, conceptual, and problem-solving skills</li><li>Active DoD Secret clearance required (Top Secret clearance desired)</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

Senior Data Science Consultant - Clearance Required

<h4>Overview</h4>LMI is seeking an experienced Scrum Master to join our team for an AI-driven project with a strong focus on data and product management. The project encompasses various activities, including data architecture, data ingestion, modeling and simulation, user onboarding, and data visualization. The ideal candidate will bring a unique blend of data science expertise, Agile project management, and experience in driving team success within a SAFe Agile framework.<h4>Responsibilities</h4><ul><li>Facilitate Agile ceremonies (e.g., Sprint Planning, Daily Stand-ups, Retrospectives) and ensure alignment with SAFe Agile principles</li><li>Collaborate with cross-functional teams to design and implement data architecture, ingestion, and modeling solutions, ensuring data quality and consistency</li><li>Work closely with product and data management teams to prioritize, define, and groom backlog items focused on data architecture, modeling, and AI-driven simulations</li><li>Support user onboarding activities by collaborating with data and UX/UI teams to ensure a smooth experience for end-users</li><li>Coordinate data visualization efforts, ensuring visual outputs are insightful, user-centric, and align with project goals</li><li>Serve as a mentor and coach to the team in Agile best practices, promoting a collaborative and innovative environment</li><li>Identify and manage project risks, dependencies, and opportunities, ensuring proactive mitigation and alignment with project timelines</li></ul><h4>Qualifications</h4><ul><li>Bachelor’s degree in Data Science, Computer Science, or a related field</li><li>3-10 years of experience as a data scientist or in a similar data-driven role</li><li>Proven experience as a Scrum Master on projects involving data architecture, modeling, or AI</li><li>Active DoD security clearance (Secret) required</li><li>Strong understanding of data management principles, data modeling, and data ingestion processes</li><li>Familiarity with data visualization and AI tools and techniques</li></ul>Preferred Qualifications:<ul><li>Master’s degree in Data Science or a related field</li><li>Certifications in SAFe Agile methodology (e.g., SAFe Scrum Master, SAFe Agilist)</li><li>Experience in the AI/ML domain with a focus on data-centric projects</li><li>Excellent communication, organizational, and team facilitation skills</li><li>Experience with data visualization tools (e.g., Tableau, Power BI, React) and data engineering tools (e.g., Apache Kafka, Spark)</li><li>Part-time onsite client support in the Washington, DC metro area</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

735 Project Management / Professional Services Jobs