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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the senior living community.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed2.&nbsp;&nbsp; &nbsp;Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.3.&nbsp;&nbsp; &nbsp;Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.4.&nbsp;&nbsp; &nbsp;Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.5.&nbsp;&nbsp; &nbsp;Ensures all amenities are in tour condition and prepared for resident use.&nbsp;6.&nbsp;&nbsp; &nbsp;Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.7.&nbsp;&nbsp; &nbsp;Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, &nbsp;Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.&nbsp;8.&nbsp;&nbsp; &nbsp;Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.9.&nbsp;&nbsp; &nbsp;Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.10.&nbsp;&nbsp; &nbsp;Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.&nbsp;11.&nbsp;&nbsp; &nbsp;Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Lease-up Lifestyle Coordinator - Viva Bene, St Peters

Join the Clean Energy RevolutionBecome&nbsp;an&nbsp;Information Technology Outsourcing Management, Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;be responsible for overseeing the services that fulfill SCE's business requirements within the Customer Service Meter-to-Cash (M2C) portfolio. You will provide strategic guidance and management to the Managed Service Providers to ensure effective service delivery to M2C business users. You will also manage the daily operations necessary to support and maintain M2C applications, address application service issues, and ensure customer satisfaction throughout the service process. Additionally, you will coordinate and communicate with the business units, various IT teams, and leadership to ensure seamless integration of operational activities. Key focus of role: &nbsp;<ul><li>Partner with Managed Service Providers: Manage daily operation for SAP IS-U application to support SCE customer usage &amp; billing, credit &amp; payment business groups. &nbsp;Ensure application availability and service quality performance measures are met per Business Service Level Agreement and contractual obligations. &nbsp;</li><li>Project and Enhancement:&nbsp;Delivery Support: collaborate with IT project delivery and enhancement team to ensure successful implementation and transition to operation.</li><li>Client Engagement: Manage business relationships and provide comprehensive customer support to help Customer Service Organization meet their KPI targets for billing and credit &amp; payment.</li><li>Portfolio Management:&nbsp;Work closely with IT architects, engineers, infrastructure, and service providers to develop and maintain technology roadmap for applications within area of responsibility. &nbsp;Ensure IT solutions comply with regulatory requirements and data governance policies. &nbsp;</li><li>Vendor Relationship: Coordinate with external vendors and service providers to address defect,&nbsp;enhancements, software updates, and complex technical issues. Ensure timely response and issue resolution as defined by vendor Service Level Agreements. &nbsp;&nbsp;</li></ul> &nbsp;As an&nbsp;Information Technology Outsourcing Management, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Oversees and ensures services are being delivered on time and upholds terms of the contract via governance</li><li>Ensures software renewals are maintained and up to date with the latest software versions</li><li>Collaborates with other IT teams to ensure appropriate integration of operational activities</li><li>Analyzes and improves application service delivery to meet business needs</li><li>Facilitates the resolution of application and operational issues with service providers</li><li>Performs peer reviews on site visit documentation to ensure quality assurance</li><li>Identifies risks and establishes controls on newly outsourced services and activities</li><li>Conducts validation to ensure issues and risks noted during site visits are rectified or mitigated adequately and timely</li><li>Analyzes and reports on operational health to business and IT leadership</li><li>Provides technical expertise to ensure efficient service delivery to business users and to meet business expectations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience with IT Operations in a managed services environment.</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree or higher in Information Technology, Computer Science, or related major.</li><li>Two (2) or more years of experience with working/ managing applications such as SAP IS-U, Itron MDMS/IEE, Itron MDUS and OpenText Exstream.&nbsp;</li><li>Three (3) or more years of experience working with databases such as HANA, Oracle, and SQL and data warehouses such as SAP BW and Snowflake.</li><li>Three (3) or more years of experience with the Agile workflow process and operating modes such as DevOps, Waterfall, Product Lines, Value Streams and SOX compliance.</li><li>Experience in the utility industry.</li><li>Four (4) or more years of experience with business requirement gathering and project management.</li><li>Experience with ITIL or other service management frameworks.</li><li>Experience with having technical conversations or making technical presentations to both technical and non-technical audiences.</li><li>Strong communication and interpersonal skills, with the ability to work effectively with finance professionals.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is&nbsp;Rosemead, CA&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at&nbsp;either Irwindale, CA or Pomona, CA work locations.</li><li>Position will require up to 25%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li></ul><ul><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Information Technology Outsourcing Management, Advisor

As a box office and events coordinator, you will ensure customers receive exceptional service at every level. Daily, you will answer phone calls and emails, process transactions, and sell tickets via Tessitura, the ticketing system. In preparation for events, you will enter event details into the website and ticketing system for ticket sales, maintaining sales and holds in Tessitura. You will support the upkeep of audience-facing web pages to include venue and parking information, maps, and general content for the theater. You will manage performance will call lists and ticket distribution, collaborate with the house manager to manage timing holds for seating and the show's start, and be the primary contact at events for patrons. You will also assist with ticketing kiosks, resolving issues, and enforcing theater policies.During events, you will support SCADshow staff in a front-of-house (FOH) capacity, lead internal teams during and after the show, and maintain effective communication with the theater operations manager. You will conduct research for future programs and events across SCAD theaters and festivals, partnering with the creative team to send proofs and request approvals for all collateral and marketing materials. You will also manage SCADshow's social media pages and contribute to the cleanliness of FOH spaces, including the lobbies, restrooms, and concession stands.&nbsp;The successful candidate will know about advertising practices, including social media and traditional and non-traditional methods. The candidate should be familiar with the Tessitura ticketing software and know about marketing arts and cultural events. The candidate should be highly organized, capable of managing multiple projects simultaneously, and have solid computer skills. A background in customer service is necessary to thrive in this role.Minimum Qualifications:  &nbsp;<ul><li>Bachelor's degree in a field related field</li><li>Ability to work nights and weekends</li><li>Proficient with Adobe Photoshop and Illustrator, Canva, or other design software; Microsoft Office and Google Suite; and Instagram and other social platforms</li><li>At least one to three years of experience in a comparable position or related field, including box office and house management at a theater, festival, or entertainment venue</li></ul>Travel Required:&nbsp;&nbsp;<ul><li>  Less than 10%</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

Savannah College of Art and Design

Box Office and Events Coordinator

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTION<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-KK1The hourly range for this role is $23.50 - $26.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Resident Services Coordinator - The Residences at Rainier Square

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Asset Management team sits within Investments, working alongside Portfolio Management and the Transactions team. The key function of the Asset Management team is to execute the asset level investment strategies across the Student Accommodation platforms, delivering performance targets in line with the Business Plan. The Manager plays a lead role in the operational implementation of Greystar’s investment strategies. This role supports the development and implementation of business plans and practices that achieve the investment and operating goals of the portfolio.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Monitor and oversee individual investments and overall portfolio performance, critically evaluating existing real estate operations and business plan execution to identify new strategies to drive NOI and maximize returns across the portfolio.</li><li>Partners with the operating platform to deliver key performance metrics to achieve the business plan, including leasing performance, revenue and expense management, and impact to asset returns.</li><li>Leads compilation of annual operational and capital budgets and business plans for senior management and capital partners review.</li><li>Participates with the Company's senior leaders in routine market review discussions to examine the overall operational and financial results for the asset portfolios, present and justify business plans and makes strategy recommendations.</li><li>Actively participates in major capitalization initiatives, acquisitions and dispositions.</li><li>Maintains and develop a broad network of industry related resources to support the execution and growth of the organization.</li><li>Leads and manage team members; interviewing, hiring, on boarding and developing direct reports and other team members as appropriate and managing their performance in accordance with Company policies, values, and business practices.</li><li>Completes various financial, accounting, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.</li></ul>Knowledge &amp; Qualifications<ul><li>Educated to degree level or equivalent a related business or analytical subject; such as finance, business management, real estate, accounting, economics, mathematics, statistics; science or engineering.</li><li>MBA in real estate, business or finance, MRICS or similar professional accreditation (desirable).</li><li>IT literate and fully conversant with all Microsoft packages including PowerPoint (Advanced level) and Excel (Advanced level).</li><li>General understanding of student accommodation.</li></ul>Experience &amp; Skills<ul><li>Demonstrable senior level experience working in a similar investment, asset or portfolio management role.</li><li>Demonstrable real estate experience (essential) within the UK.</li><li>Strong understanding of real estate and debt markets; and of standard terms and structures of deal capital.</li><li>Strong analytical and quantitative skills, along with the ability to quickly interpret complex written and financial data.</li><li>Commercially focused and able to apply sound business principals.</li><li>Demonstrated management and leadership skills and sufficient to recruit, lead and manage team members to achieve high performance.</li><li>Excellent interpersonal skills including the ability to establish and maintain positive relationships and act with impact and influence at all levels.</li><li>Strong written communication skills; including the ability to articulate and discuss fund/portfolio and underlying investment, and the ability to effectively write and present concise business presentations and investment reviews.</li><li>Strong organisational and project management skills to juggle complex tasks and manage the workload of others, with the ability to work effectively under pressure, to deadlines and work flexibly in a changing environment and within a dynamic real estate investment and asset management environment.</li><li>Self-motivated and proactive, both with respect to managing workload and own professional development</li></ul>

Manager, Asset Management

Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Business Analyst II works closely with business units to gain in-depth business understanding of customer’s business strategy processes, services, roadmaps and the content in which the business operates. The Business Analyst is focus-driven, focusing on strategy, collaboration, prioritization based on value off internal and external customers. The position consults and collaborates with internal and external customers to address any issues that are contributing to inaccurate or inefficient procedures/ processes within the Department. This position is key to understanding the documenting capabilities needed to address business challenges. It is responsible for reviewing end-to-end business processes to identify, address, and remediate operational and functional risks. This position conducts a strengths, weaknesses, opportunities, and threats (SWOT) analysis to identify opportunities to improve operational efficiency. It is responsible for a full range of activities leading small to large size projects, assist project managers on complex projects related to operational business functions affecting internal departments and external customers at market level.&nbsp; <h4>Duties</h4>Participate and contribute in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; follow escalation process; and managing customer relationships. Ensure data is valid and reliable; develop business process improvement; monitor and update software as needed; partner with internal and external customers to accomplish long-term business strategies and goals. &nbsp;Identify, create, and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management. &nbsp;Identify improvement opportunities (proactive and reactive).Oversee customer relationships and expectations through communication process; updating others through project paths. &nbsp;Support and align efforts to meet business and customer needs. Facilitate meetings, projects, and presentations to diverse audiences. &nbsp;Provide leadership to team members and peers, collaborating cross-functionally with others; articulate ideas and viewpoints to Senior Management, peers, and others; identify and initiate projects; manage resources; implement resolutions; and hold self-accountable for completing tasks and results. &nbsp;Provide a strategic asset to decompose strategy into value change initiatives.Maintain an up-to date knowledge of Information Systems to develop, execute, and improve corrective action plans by providing subject matter expertise and guidance to best business practices. &nbsp;Stay current with customer needs and strategies; utilize formal and informal written communication methods (BRDs, emails, PowerPoint presentations, Visio workflows, executive summaries, and project logs). &nbsp;Provide and support business solutions; build relationships with internal/external customers and key stakeholders; monitor project progress and results; provide project analysis and root-cause of operational issues.Demonstrate leadership and interpersonal communication skills by working collaboratively and effectively with peers, superiors and subordinates to accomplish objectives. Able to concisely, clearly and formally communicate complex concepts and formulate process solutions. Work as a subject matter expert and review all submitted problem and improvement reports; identify priority issues; evaluates opportunities for improvement, presents findings to supervisors for evaluation and prepares resolution work plan as directed. Develop and execute test plans. Monitor all solutions through to resolution.Perform other duties as assigned.&nbsp;<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4>Required: At least 3 years of experience in data analysis in a health or managed care environment.<h4>Skills</h4>Required:Proven ability to significantly impact process improvement and process management.Ability to document scope, project tasks in a clear and concise manner.Thorough understanding of relevant industry practices, techniques and standards.Must have a comprehensive understanding of business process/ life cycle management principles, theories and concepts.Strong problem-solving/ analysis skills.Proficiency in Microsoft Office applications, database management.Articulates relevant information and directions in an organized and concise manner.Strong interpersonal, verbal, and written communication skills; Understanding of effective communication concepts tools and techniques.Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.This position is a limited duration position. The term of this position is a minimum one year and maximum of two years from the start date unless terminated earlier by either party. Limited duration positions are full-time positions and are eligible to receive full benefits. L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Business Analyst, Finance

L.A. Care Health Plan

Business Analyst II (ALD) 2 year

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: East BostonPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

NeighborHealth

NeighborhoodHealth

Coordinator Patient Access

Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>. Job Description Pay Rate: $80000 to $88000 per year. BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Supervisor of Customer Service, New York is responsible for the overall environment of the customer service office(s), walk-in payment center(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide supervision to the New York Customer Service Leader and CSRs. This spans across the call center, collections, billing, revenue integrity, and backoffice/field work. The Supervisor oversees the daily assignments bargaining unit employees in the New York - West Nyack Office, assuring that all activities are performed in an efficient and professional manner, in order to maintain set metrics and key performance indicators tracked by the Director of Customer Service and Metering. This role will also support the customer operations in other geographies that are a part of the New York division and serve as a resource divisionally in both customer service office and field functions, as needed. The incumbent is responsible for providing an enhanced customer experience by meeting targeted call center, backoffice, revenue integrity, collections and field service metrics for approximately 127,000 customers. Provides daily direction and communication to employees so customer inquiries, field orders, regulatory complaints, and INCOME controls are all handled in a timely, efficient and knowledgeable manner. Primary Duties/Responsibilities: The day-to-day operations include, but are not limited to the following: <ul><li>Managing customer expectations to continuously improve Customer Satisfaction Surveys as well as reduce regulatory complaints.</li><li>Maintain adequate call center, backoffice, revenue, collection and field service metrics as directed by the Manager(s) or Director of Customer Operations</li><li>Scheduling and supervising daily collection and service field work and scheduling monthly field visits to determine if collection staff are following all safety standards, as well as, optimally routing their routes and completing work.</li><li>Manage call escalations for customers at every level, basically serve as the first point of contact at the management level.</li><li>Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or over the phone.</li><li>Manage all daily / weekly / monthly INCOME controls for auditing purposes.</li><li>Working closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives.</li><li>Cover the Customer Service Department and/or Metering Department in NY and/or Westchester offices or divisionally as needed in any of the NY division office locations.</li><li>As requested, manage other initiatives such as, but not limited to, CC&amp;B Upgrades, Web Upgrades, or other special projects at the direction of the Director of Customer Service &amp; Metering.</li></ul> Managing the Call Center and Walk in Office: <ul><li>Responsible for ensuring customers are being responded to in a quick, and efficient manner by staff.</li><li>Scheduling daily workloads to meet demands on the phones, and backoffice exceptions</li><li>Responsible for managing the cash collection process in the office to meet all auditing concerns as well as timely deposits of cash and checks.</li><li>Diligently respond to customer escalations in a professional and respectful manner whether over the phone or at the front counter.</li><li>Ensure staff have adequate supplies and tools to perform their daily workload.</li><li>Perform call monitoring and provide feedback to staff for improvement</li><li>Develop a friendly office environment and atmosphere to improve productivity of staff by providing staff with awards, and incentives.</li><li>Update the phone system as needed with emergency main break information, updates on discolored water or main breaks.</li></ul> Managing Regulatory and Customer Complaints: <ul><li>Ensure that all regulatory complaints are responded to in an efficient manner with a resolution that follows NYS Public Service Commission guidelines and satisfies the customer to the best of our ability.</li><li>Work with the regulator to settle cases, come to agreements with customers, and attend informal hearings with the regulator.</li><li>Work with customers on a case-by-case basis to come to an agreement or understanding of their issue and resolution of that issue.</li></ul> Managing Collections &amp; Field Service: <ul><li>Work closely with staff to provide them feedback on the top collection candidates for termination of service.</li><li>Closely work with the Manager and/or Director of Customer Service to develop strategies and plans for collection activities such as additional phone calls, and letter campaigns.</li><li>Keep close financial benchmarks to track accounts receivables.</li><li>Work closely to monitor and review write off reports as well as Penn Credit reports for accuracy.</li><li>Handles processing of all bankruptcy accounts.</li><li>Monthly review and resolution of all customer disputes by working with the meter department on collecting meter test results and providing that information to customers.</li><li>Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to meter department staff in office and in the field to ensure work completion rates.</li></ul> Managing Revenue Integrity and Non-Revenue Water Initiative: <ul><li>Review accounts requesting leak adjustments to make determinations and discuss cases with customers, and areas for future improvements.</li><li>Review and monitor "pending bills" in the billing system to make sure bills are being generated timely.</li><li>Process all back-office work timely and avoid estimating bills due to field work (i.e. meter change outs, radio device change outs).</li><li>Monthly review of Top 200 users to make sure billing on time.</li><li>Work closely with metering on Strategic Meter initiative to update the billing system in a timely manner.</li><li>Work closely with the Planning and Metering Department to ensure all new properties are receiving bills in a timely manner.</li><li>Test new rates in the billing system and assist the rates department with monitoring surcharges.</li><li>Ensure staff review and work with the metering department on the zero consumption, vacant properties with consumption and consecutive estimate reports.</li><li>Managing bill segment "to do's" in the billing system to make sure staff are working them timely.</li></ul> Other Responsibilities: <ul><li>Comply with all INCOME, regulatory and tariff processes and procedures.</li><li>Assist the Manager(s) of Customer Operations, Manager of Metering and Supervisor of Metering, with ongoing divisional projects for improving the customer experience (i.e. CC&amp;B Upgrades, Web Upgrades, etc).</li><li>Work closely with Local Union Officials and unit bargaining employees for discipline and disputes.</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's Degree or 5 years of experience of experience managing a team.</li><li>Minimum of 5 years of experience in Call Center Management and/or billing, collections and metering operations preferably in Regulated Utility.</li><li>Direct supervision of union workforce experience.</li></ul> Knowledge/Skills/Abilities: <ul><li>Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.</li><li>Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance.</li><li>Knowledge of cash management operations &amp; field service/metering operations.</li><li>Leadership qualities needed to motivate and direct staff.</li><li>Ability to multitask, handling multiple deadlines and projects.</li><li>Strong oral, written, and interpersonal skills.</li><li>Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.</li><li>Familiarity with computer applications i.e. Excel, Word, CC&amp;B, Mobile Workforce Management, Infor, PeopleSoft, and Google applications etc.</li><li>Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.</li><li>Knowledge of calls centers, IVR &amp; ACD systems, recording systems, and NYS Regulations, credit and collection laws, public service law.</li><li>Budgeting for customer service operations.</li></ul> Required Certification/Licenses/Training: <ul><li>Valid Driver's License is required.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Job Location

Supervisor Customer Service

<h4>Overview</h4>In support of US Special Operations Command (USSOCOM) in Tampa, Florida, LMI seeks a Supply Chain Counter-Intelligence (CI) Consultant capable of providing supply chain risk and counter intelligence and assessment for operational planning in support of both military and commercial supply chain and distribution activities necessary to achieve organizational program objectives and directed operational requirements. Candidates for this position must be proficient in intelligence community (CI) analytical methodologies, standards, and software tools and possess a working knowledge of Foreign Intelligence Enterprise (FIE) organizational structures, capabilities, intentions, tradecraft, and Modus Operandi, as well as the concepts, principles, practices, laws, methods, and techniques pertaining to DoD CI investigations and operations. In addition, the CI Analyst must be familiar with both military and commercial sustainment activities with emphasis on logistics lines of operation to include but not limited to ordering, procurement, storage, staging, transportation (land, air, sea), reception and acceptance of materiel. This position cannot be supported remotely.LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established in 1961, LMI is a trusted third party to federal civilian, national security, and defense agencies, operating free of commercial and political bias. For more than 60 years, LMI has worked with 40 government agencies. From the departments of Defense to Health and Human Services, LMI is honored to support the government's mission and people around the globe. We believe government can make a difference, and we seek talented, hardworking, mission-driven people who share that conviction.LMI offers a generous compensation package with excellent benefits that start the first day of employment. Business casual dress, flex time, and tuition reimbursement are a few of our many work-life benefits available to our employees. Recognized in Top Workplaces USA!<h4>Responsibilities</h4><ul><li>Support development of logistics chain risk intelligence framework to provide end to end visibility of risk exposure.</li><li>Proactively identify potential risk and vulnerabilities in logistics chains through intelligence with a CI focus on assessing and reducing signatures of personnel, equipment, companies, geography, and cyber signatures.</li><li>Provide end to end risk assessment on logistics chain when disruption happens through analytics.</li><li>Develop logistics chain intelligence frameworks to describe data-driven insights through the analysis of supply chain data including but not limited to procurement, staging, transporting, warehousing, revenue, and customer orders.</li><li>Establish and maintain current liaison contacts with DoD and national-level CI agencies across DoD and USG including the Central Intelligence Agency and Federal Bureau of Investigation. Interaction with these contacts includes exchanging information and cooperation on matters of mutual interest.</li><li>Serves as a representative on internal and external working groups to plan and develop strategies to address various operational issues and concerns.</li><li>Assess, produce, and communicate analytical assessments, in writing and orally; demonstrate good communication skills and ability to think logically creatively.</li><li>Serve as a technical lead for advanced analytical projects integrating suitable analytical frameworks and approaches.</li><li>Provide ad-hoc analytics products to address programmatic requirements as well as operational risks.</li><li>Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.</li></ul><h4>Qualifications</h4><ul><li>8+ years of experience in intelligence analysis, which may be a combination of private sector, civil service, or military.</li><li>Extensive knowledge of CI tradecraft, analytic standards and integrity, methodology and tools required. Experience related to vendor vetting and supply chain analysis preferred.</li><li>Knowledge of adversary methodologies and collection interests is also required. Special expertise, such as area or country specialization, foreign language fluency, emerging science and technology research is desired.</li><li>Demonstrated knowledge of directed and current mission, structure, and key intelligence programs to include tactical analysis in support of predicating CI investigations, international political, economic, and military matters as they impact US national security policy and issues, all aspects of the intelligence cycle, and must demonstrate core analytical competencies to include critical thinking skills, strong collaboration skills, and a customer focus to espouse counterintelligence issues with an analysis dimension.</li><li>Strong communication skills, both oral and written; experience in interacting with Department of Defense (DoD) senior military and civilian leader.</li><li>Ability to communicate clearly with a variety of stakeholders across the SOF Enterprise.</li><li>A team player who maintains a positive attitude in a dynamic environment.</li><li>Must hold an active Top Secret (TS) with Secret Compartmentalized Information (SCI) eligibility throughout the life cycle of the contract.</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Supply Chain Management Consultant - Clearance Required

Title Employment Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Employment Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Ronkonkoma&nbsp; Salary $49,000&nbsp; Days/Hours Monday-Friday; 9am-5pm&nbsp; Description Concern Housing is looking for an Employment Coordinator to assists clients in obtaining and maintaining employment consistent with their identified vocational goals and recovery. The Employment Coordinator engages clients and establishes trusting, collaborative relationships directed toward the goal of competitive employment in integrated job settings. The Employment Coordinator also acts as a resource for ongoing benefits advisement as related to any impact employment may have on entitlements. Responsibilities include but are not limited to:<ul><li>Assess clients’ vocational functioning utilizing background information and work experiences.</li><li>Develop an individualized employment plan with clients, noting self-identified goals and interests.</li><li>Assist clients in job development and job search activities directed toward positions that are consistent with their employment plan.</li><li>Provide benefits advisement to allow clients to make informed choices regarding the range of benefits they receive, or those for which they may be eligible, and the impact of employment on entitlements.</li><li>Assist with resume building, interviewing skills, orientation to transportation, coping skills, and stress management as related to securing and maintaining employment.</li><li>Provide individualized, supportive services to assist clients in sustaining employment, including on-site job guidance/coaching.&nbsp;</li><li>Provide education and support to employers, as agreed upon by the client, which may include negotiating job accommodations and follow-up contacts with the employer.</li><li>Utilize outreach services to foster partnerships with other community organizations as related to supported employment opportunities.&nbsp;</li><li>Complete documentation requirements in Precision Care within 48 hours of client contact, according to agency policy.</li><li>Submit all reports and billable services to ACCES-VR timely.</li><li>Remain current with all Agency required compliance documents and trainings.</li></ul> Salary: $49,000/yr.&nbsp; Position Requirements Bachelor’s degree&nbsp;preferred in mental health or social services. At least 2 years of related experience in vocational services, including ACCES-VR. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

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