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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. Within GABM sits the Global Brand Content &amp; Media team who is responsible for building best in class brand content across channels and audiences (including Amex’s internal creative agency, OnBrand), driving impact and innovation through global media and analytics, and delivering cultural and brand platforms that bring the Powerful Backing of American Express to life.&nbsp;We’re seeking a Sr. Manager of Global Media that will help our team accomplish the following:<ul><li>Build global brand media campaigns that drive prospect relevance &amp; consideration at scale, while maximizing efficiency &amp; ROI</li><li>Act as a change agent to drive innovation &amp; navigate the evolving media landscape</li><li>Provide holistic strategic perspective across business units &amp; geographies globally</li><li>Instill a culture of testing, measurement, and sharing best practices across the organization</li><li>Use enterprise spend to negotiate media cost savings and first-to-market opportunities</li></ul>Key Responsibilities<ul><li>Drive strategy and day-to-day liaising of strategic brand campaigns across global markets</li><li>Help develop holistic communications plan and media buying strategy across all paid channels (i.e., TV/CTV, audio, social, out-of-home, and digital media)</li><li>Deliver media thought leadership and drive innovation as a subject matter authority in media</li><li>Author and present performance reports, global best practices, POVs, and planning guidelines to international and business unit partners while influencing strategy</li><li>Develop and analyze campaign performance metrics</li><li>Collaborate with internal and agency partners to develop and maintain communications (media) plans and ensure Amex is receiving best in class pricing/value for multi-market programs</li><li>Work across multiple time zones with primary points of contact with Agency-Central hubs (NY/LDN) and colleagues around the world</li><li>Maintain and communicate up-to-date records of the media budgets for all financial management &amp; global media investment tracking requirements</li><li>Complete compliance and legal approvals for new media tactics and partner content as needed</li><li>Partner with agency and in-house SME groups on audience targeting strategy and data driven projects (e.g. measurement plans, global test &amp; learns, segmentation)</li><li>Support teams in customer journey mapping and tracking</li><li>Enhance our technological infrastructure by assessing partner capabilities &amp; features, future proofing our media buying approach </li><li>Drive Enterprise collaboration by ensuring deep understanding of best practices, partner capabilities, and media innovation</li></ul>Minimum Qualifications<ul><li>Agency/brand experience in media or communications planning, with expertise in paid digital &amp; offline channels</li><li>Direct management &amp; oversight of large-scale media campaigns required</li><li>Experience managing media agencies preferred</li><li>Global/International experience strongly preferred</li><li>Proven ability to lead through building relationships, strong partnership &amp; collaboration, influencing, and data-driven decision making</li><li>Ability to distill down complex information into clear communications for non-media experts and sr. leadership</li><li>Solid understanding of media measurement, emerging channels, and evolving communications paradigms</li><li>Strong thought leadership and ability to breakthrough at the marketing table, challenge the status quo, and defend media principles</li><li>Detail-orientated, with outstanding project management &amp; accountancy skills (handling timelines, processes and media implementation needs)</li><li>Self-starter and problem solver who thrives in a rapidly changing, dynamic environment</li><li>Ability to work autonomously as well as collaborate effectively with others and build positive relationships across a large organization</li><li>Infectious curiosity and passionate about innovation, creative problem solving, and ability to thrive in a fast paced, dynamic environment</li><li>Bachelor’s degree</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager, Global Media

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belongJoin Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The objective of the Tech Control Management Risk Identification &amp; Assessment team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Tech Control Management to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Tech Control Management is looking for a Director of Risk ID, Assessment, Testing &amp; Reporting to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, Tech Control Management Risk Identification &amp; Assessment will:·Support the Risk ID Assessment, Testing &amp; Reporting lead by providing targeted business process and system review to identify risks and control opportunities·Partner with Technology Process Owners to design and/or refine controls related to operational risk·Collaborate with the technology Process Risk Self-Assessment team to help facilitate BUs in their risk assessments performance in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met ·Support new Risk and Control Self-Assessment (RCSA) modernization activities as a technology subject-matter-expert·Document and maintain detailed guidelines for control identification and design, applicable to existing and new process creation·Proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making·Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing·Report thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes·Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)·Develop risk profiles and maintain inputs in support of an updated risk register(s)·Be a key leader for sharing insights, better practices, themes, etc. across the enterpriseRequired Qualifications: ·6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities·Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts·Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards·Experience within financial services industry·Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]·Demonstrated history and ability to manage large teams, spread over geographies and with varying backgroundsPreferred Qualifications:<ul><li>Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li></ul>Experience in at least one of the following: o&nbsp;&nbsp; Providing identification of operational risks throughout business processes and systemso&nbsp;&nbsp; Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are meto&nbsp;&nbsp; Enhancing risk assessments and associated methodologieso&nbsp;&nbsp; Leading independent control monitoring, including identification of control improvementso&nbsp;&nbsp; Identifying areas of risk for intervention, including conducting independent quality assurance and process testingo&nbsp;&nbsp; Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causesSalary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Tech Control Management Risk Identification & Assessment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and leading emerging products and partnerships that represent significant business building opportunities both in terms of driving revenue and customer impact. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment &amp; commerce solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends.&nbsp;The UX Team at Amex Digital Labs is responsible for driving and supporting the research, copy, design, and accessibility needs for a broad range of critical initiatives across e-commerce solutions, peer-to-peer payments, generative AI, digital identity, and other emerging technologies.We’re looking for a UX Writer to join our team to work closely with designers, researchers, product managers, and engineers to bring American Express’ world-renowned customer service to life through straightforward, accessible, customer-centric content. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward.How will you make an impact in this role?<ul><li>Partner with product teams to create the vision and strategy for our customer-facing content; Drive cohesive narratives across multiple platforms and touch points, ensuring a smooth user experience.</li><li>Collaborate with designers, researchers, and other key stakeholders throughout the UX design process to write and test user-focused solutions that optimize the user experience.</li><li>Apply a deep understanding of business requirements and tech constraints to inform written content, ensuring content vision aligns with product goals and objectives.</li><li>Develop, write, and edit all written text the user encounters to guide them in completing the desired action.</li><li>Review content to ensure it adheres to UX writing best practices, brand strategy, brand guidelines and accessibility standards. </li><li>Lead initiatives that support product teams in improving their UX writing skills, including: developing a Digital Labs-specific style guide; analyzing current/past products and recommending UX-driven changes to benefit the end user; frequently communicating best practices and leading coaching sessions </li><li>Provide guidance to product teams on accessibility best practices, including alternative text, page titles, and link text.</li><li>Lead with an external perspective to inform our content strategy; Continuously share external learnings with the product teams and propose new ideas that will help us push the boundaries for our users </li></ul>Minimum Qualifications<ul><li>Minimum 5 years of experience in a UX organization.</li><li>Is more of a strategic thinker, less of a blank-filler.</li><li>Advocates for the end user.</li><li>Clearly articulates how copy addresses objectives and solves problems.</li><li>Skilled at proofreading and editing complex content for overall clarity and alignment with brand guidelines and user experience objectives.</li><li>Is a champion for collaboration, early and often.</li><li>Pivots quickly and supports several projects simultaneously.</li><li>Strong understanding of consumer behavior and digital trends across categories.</li><li>Exudes positivity, requires minimal supervision, and has a strong work ethic.</li><li>Is an ambassador for UX writing, playing a key role in helping this growing team reach its potential.</li><li>Considers content with accessibility in mind – ensure that the overall UX can be navigated by all types of users.</li><li>Communicate clearly and openly with external partners and stakeholders, including GCO and LOBCO, to back UX decisions with clear insights and proven benefits to the user.</li><li>Experience in working with technical and product development teams is a plus.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

UX Writer - (AMEX Digital Labs)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The objective of the Finance Control Management Operational Risk (OR) Advisory team is to provide specialized and strategic risk advisory specific to Finance areas.Finance is looking for a Manager of Operational Risk(OR) Advisoryfocused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager – Risk Advisory will:<ul><li>Provide risk advisory specific to Finance large-scale initiatives</li><li>Lead strategic projects to uplift the Finance control environment</li><li>Compile best practices and learnings from historical initiatives, and leverage to support risk identification</li><li>Ensure appropriate control design to the evolving Finance Tech environment (Falcon, Cloud, Oracle, Gen AI)</li><li>Coordinate with Finance process owners to embed ORM considerations into financial processes</li><li>Collaborate across FLT teams for input on areas of risk </li></ul>Required Qualifications:&nbsp;<ul><li>3+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycleactivities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Supporting assessing the needs of Finance leaders to ensure sufficient understanding of Operational Risk Management and controls</li><li>Supportingcompiling and sharing best practices and learnings from historical product launches and change management initiatives</li><li>Managing day-to-day activities for coordination with process teams to embed operational risk considerations&nbsp;</li><li>Supporting facilitation of operational risk awareness aedund education within product and service teams to enhance their ability to manage risks effectively</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.JOB SUMMARY:Reporting to the American Express National Cyber Forensics &amp; Training Alliance (NCFTA) Program Manager, the Cybercrime Investigations Analyst is responsible for supporting worldwide cybercrime investigations into unlawful acts which may have been committed against our company and customers. The National Cyber Forensics and Training Alliance (NCFTA) is a non-profit partnership between industry, government, and academia for the sole purpose of cooperation to identify, mitigate, and disrupt cyber-crime.This role is located in Pittsburgh, PA to facilitate dialogue between member parties. The incumbent will support diverse criminal research projects, analysis and business responsibilities related to the cybercrime threat landscape. As a key liaison with international law enforcement and private sector partners, the incumbent will also be responsible for helping to reduce and control fraud losses and conducting external investigations into suspected crimes against American Express.Emphasis will be placed on routine and moderately complex cases involving cybercrime activity.ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Conduct routine and moderately complex cybercrime investigations with minimal supervision.</li><li>Assist with highly complex cybercrime investigations involving organized and international criminal groups.</li><li>Conduct independent risk assessments of the cyber threat landscape and provide effective challenges to the current design of Global Security investigative and security methodologies.</li><li>Collect and compile evidence and document investigative activity in case management system.</li><li>Subject matter expertise in the areas of cyber threat intelligence, security and investigative operations, financial crimes, and other physical security domains as required.</li><li>Collaborate on fraud and cybercrime investigations with counterparts at other organizations.</li><li>Work with internal stakeholders to help American Express minimize risk and exposure to fraud, especially through online channels.</li><li>Build and maintain partnerships with key teams/functions within the company such as Global Security field offices, Fraud Risk Management, and Information Security.</li><li>Provide after-hours support, as needed.</li></ul>KNOWLEDGE / SKILLS:<ul><li>Possess an advanced level of understanding of investigative techniques, OSINT, and threat-based intelligence analysis and to detect and resolve threats, vulnerabilities, and other criminal activity.</li><li>Must have strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate effectively.</li><li>Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making. </li><li>Working knowledge in one or more of the following areas: federal law enforcement, law enforcement intelligence, cyber threat intelligence, external fraud investigations, or financial crimes investigations.&nbsp;</li><li>Possesses the ability to review information to determine its significance, how to action it, and ways to measure results.</li><li>Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.</li><li>Exceptional project management skills. Ability to coordinate several projects simultaneously and daily duties with minimal supervision.</li></ul>&nbsp;EXPERIENCE:<ul><li>Previous experience at US law enforcement, law enforcement intelligence, cyber threat intelligence, or financial intelligence preferred. </li><li>5+ years’ working in one or more areas of criminal justice, intelligence, information security, or financial crimes risk management related disciplines. </li></ul>&nbsp;EDUCATION / CERTIFICATIONS:<ul><li>Bachelor’s or other 4-year degree is required. Preferred fields of study include intelligence, data analysis, criminal justice, cybersecurity, international relations, or economics.</li><li>Certifications such as CFE, CAFP, CISSP are a plus.</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Cybercrime Investigations Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and leading emerging products and partnerships that represent significant business building opportunities both in terms of driving revenue and customer impact. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment &amp; commerce solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends.&nbsp;The UX Team at Amex Digital Labs is responsible for driving and supporting the research, copy, design, and accessibility needs for a broad range of critical initiatives across e-commerce solutions, peer-to-peer payments, generative AI, digital identity, and other emerging technologies.Researchers at Amex help to elevate knowledge and understanding of our users across UX, product and engineering, and play a critical role in building the world's best user experience. As a UX Researcher, you'll autonomously lead research programs, working independently or collaboratively (with our vendor partners) to deliver research across the globe. A skilled research evangelizer, you have the opportunity to make a deep contribution in an area of your own specialty.How will you make an impact in this role?<ul><li>Leads research strategy and efforts in close collaboration with product and UX colleagues; Advise product team on best research methods, tools and frameworks based on product goals and expected outcomes&nbsp;</li><li>Facilitates workshops with design and product stakeholders to align on learning needs and to frame the research approach</li><li>Partner with our external research vendors to execute research for our product team</li><li>Executes research studies using a variety of methods to explore user needs, pain points, and opportunities to create more value</li><li>Triangulates data from multiple sources to generate insights that elevate stakeholder understanding of our users</li><li>Leads the creation of research artifacts that brings user needs and insights to life, and ensures insights are communicated effectively to influence product and design strategies</li><li>Provides support for research leadership presentations and supports presenting of research programs and new ideas to cross-functional partners and leaders</li><li>Implement a framework to track research efforts and outcomes; Use learnings to improve research strategy&nbsp;</li><li>Coaches and&nbsp;mentors product team members in the end-to-end research process; Educate team members on best practices in order to get the most out of research efforts for their products </li><li>Maintains compliance with data privacy and tooling standards</li></ul>Minimum Qualifications<ul><li>Has at least 5 years of hands-on experience in research</li><li>Proficient in using dscout and User Testing to support a variety of methods across the lifecycle</li><li>Proficient in using UserZoom and User Testing to support a variety of methods across the lifecycle</li><li>Proficient in using Qualtrics for conducting surveys and capturing CSAT</li><li>Demonstrates an understanding of fundamental UX research theories, principles and concepts gained through practical experience in industry or academia, on-the job training, or formal education</li><li>Is proactive, energetic communicator, with an impressive attention to detail in written communications (e.g., slack messages, emails, and research documents), and a clear and engaging verbal presentation style</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

UX Researcher - (AMEX Digital Labs)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Risk I.D. &amp; Assessment team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GMNS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GMNS is looking for an Analyst of Risk I.D. &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Analyst, GMNS Risk I.D. &amp; Assessment will:<ul><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Support facilitation to BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events </li><li>Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: &nbsp;<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following: <ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst, Control Management - Risk ID & Assessment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.With a focus on digitization, innovation, and analytics, the Enterprise Digital and Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets across all of these priorities.Charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all of its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world.The Performance and Brand Marketing Analytics team within the broader Digital Experimentation and Insights (DE&amp;I) team in EDDS supports optimization of our paid channels/brand activities, create enterprise channel level reports and build scalable enterprise solutions for elevating performance marketing. The team specializes in using data around digital marketing, internal acquisitions data, external channel data and investment data to improve our ROI across the marketing funnel.&nbsp;This role will report to the Vice President of Performance and Brand Marketing Analytics team and will be based in New York.&nbsp;Responsibilities:<ul><li>Support our partners across GABM, US Consumer and US Commercial to help optimize media channel for scale and efficiency </li><li>Collaborate closely with decision science team to enhance the People Based Marketing capability and use it to enable audiences across the enterprise</li><li>Collaborate with external media and Ad-Tech partners to continuously drive innovation and enterprise thinking for Media</li><li>Act as enterprise lead to forward our Ad-Tech strategy and provide analytics for measurement and attribution solutions</li><li>Provide enterprise search capabilities and help US paid search marketing</li></ul>Required Qualifications and Experience<ul><li>Post graduate Degree in business, economics, statistics, mathematics, engineering or finance</li><li>Minimum 7 years’ relevant analytics experience with a background in quantitative business analysis and statistical and modeling techniques; experience in digital analytics preferred</li><li>Proven experience of leading digital marketing analytics teams and working on insights with partners, with a track record of consistently delivering results though developing advance analytics and platforms</li><li>Superior problem-solving/decision making skills</li><li>Excellent teamwork and thought leadership skills with experience collaborating with partners across the globe</li><li>Strategic and analytical orientation - numerical with forecasting, plus Financial acumen to drive business analyses</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Data Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Key Responsibilities:<ul><li>Analyze requirements/ user stories to appropriately support design activities.</li><li>Perform all technology aspects of software development for assigned applications including, developing prototypes and writing new code / APIs.&nbsp;</li><li>Function as an active member of an agile team through consistent development practices (tools, common components, and documentation).</li><li>Produce software builds from software source code.</li><li>Conduct integration tests as defined in the test specifications, including event logging and reporting of results.&nbsp;</li><li>Perform unit and assembly testing of software components including the design, implementation, evaluation, and execution of test scripts.&nbsp;</li><li>Conduct code reviews and tests of automated build scripts.&nbsp;</li><li>Debug software components, identifies, fixes and verifies remediation of code defects for their own work and the work of others.</li><li>Find opportunities to adopt innovative technologies.&nbsp;</li><li>Provides continuous support for ongoing production application availability.&nbsp;</li><li>Write instructions to guide computer operators during production runs.&nbsp;</li><li>Work with product owners to prioritize features for ongoing sprints and manage a list of technology requirements based on industry trends, new technologies, known defects, and issues.</li></ul>Education &amp; Experience:&nbsp;<ul><li>Up to 6 years' experience in a professional environment and/or comparable experience.&nbsp;</li><li>Familiar with Agile or other rapid application development methods.</li><li>Hands-on industry experience in designing and coding applications using C#, ASP .NET, .NET Core, .NET framework, REST, SQL and other related Microsoft technologies.</li><li>Experience with design and coding across one or more platforms and languages e.g. Java, JavaScript, .NET is preferred.</li><li>Hands-on expertise with application design, software development and automated testing.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases.</li><li>Demonstrated experience with object-oriented development with variety of languages.</li><li>Bachelor’s degree or equivalent experience in computer science, computer science engineering, or related field; advanced degree preferred.&nbsp;</li></ul>Knowledge/Skills<ul><li>Designs, codes, tests, corrects and documents large and/or complex programs and program modifications from supplied specifications using agreed standards and tools, to achieve a well-engineered result.&nbsp;</li><li>Takes part in reviews of work and leads reviews of colleagues' work.&nbsp;</li><li>Defines test conditions, cases and scripts based on the requirements and specifications provided.</li><li>Has working knowledge of the range of tools used in the planning, analyzing, designing, building, testing, configuring and maintaining of assigned application(s).&nbsp;</li><li>Able to participate in assigned team’s software delivery methodology (Agile, Scrum, Agile XP, Test-Driven Development, Waterfall, etc.).</li><li>Codes individual models using the relevant programming language(s) and frameworks.&nbsp;</li><li>Good Understanding of Internal and Public cloud technologies. Proven work experience /professional certifications are a plus.</li><li>Integrates software and hardware sub-systems in new systems, upgrades, enhancements and conversions&nbsp;</li><li>Assists in detailed database design and carries out data design required by report generation for small ad hoc jobs&nbsp;</li><li>Understands and has practical experience with infrastructure technologies and components like servers, databases, and networking concepts&nbsp;</li><li>Identifies a number of ways to do things differently that will continuously improve the product</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Full Stack Engineer- .NET, ReactJS

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control, and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect &amp; customer segments around the world.The Global Investment Capabilities team plays a crucial role in delivering this mission, supporting the efforts of the entire Global Marketing team by enabling the evolution of our Investment Management processes. This candidate will be responsible for A&amp;P budget management and tracking, collaborating closely with our Global Supply Management (GSM) partners. In addition, this candidate will play a critical role in strengthening our investment management tools by spearheading design and testing to drive the business towards state-of-the-art investment optimization capabilities. This is a highly visible role in the Global Marketing team as this person will be a key partner in driving efficiencies and will collaborate closely with stakeholders across the marketing organization and finance.Job Responsibilities:<ul><li>Function as a subject matter expert for A&amp;P Budget Management and Tracking.</li><li>Develop and own relationships with key partners in Finance and GSM</li><li>Focus on understanding the needs of marketers &amp; other key partners to ensure a great customer experience.</li><li>Partner closely with a broad set of IO stakeholders and the Finance Capability Development team to deliver against core needs and identify data opportunities.</li><li>Participate in meetings with the internal capabilities production team to drive prioritization.</li><li>Craft detailed and engaging training materials regarding new or enhanced IO Management capabilities for GCS Marketing.&nbsp;</li><li>Perform system testing, parallel run testing, and any other testing required to ensure the build meets the pre-aligned requirements prior to deployment.&nbsp;</li><li>Lead ad hoc projects to drive process efficiencies.</li></ul>Minimum Qualifications:<ul><li>Initiative-taking individual with excellent collaboration and influence management skills.</li><li>Effective communication and presentation skills, with a demonstrated ability to simplify and translate complex business processes to business partners.</li><li>Strong financial acumen and experience with marketing measurement plans and metrics.</li><li>Detail oriented with a strong commitment to excellence.</li><li>Enthusiastic, process-oriented with ability to prioritize and deliver on ad-hoc business projects while adhering to strict deadlines.</li><li>Ability to build strong relationships and work effectively on a collaborative team.</li><li>Highly proficient in Excel and PowerPoint&nbsp;</li></ul>Preferred Qualifications:<ul><li>Knowledge of IBM Planning &amp; Analytics tool (TM1) is a plus.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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