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Job Title Program Coordinator I/UKHC Requisition Number RE48933 Working Title Grant Program Coordinator Department Name MG31I:IM-INFECTIOUS DISEASE Work Location Lexington, KY Grade Level 08 Salary Range $19.00-30.09/hour Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements Sitting for long periods; lifting up to 25 lbs occasionally. Shift Monday through Friday, 8:00am – 4:30pm. Job Summary The program coordinator will serve as part of the University of Kentucky Bluegrass Care Clinic (BCC) multidisciplinary team to identify and remove barriers to care for individuals participating in grant programming at the BCC. They are responsible for determining patient eligibility for various programs within the BCC, registering patients for such programs, ensuring patients understand the programs and their responsibilities, and their insurance/program coverage plan(s). They must be willing to become a certified Kynector and are responsible for enrolling eligible patients into various insurance and financial assistance programs, advocate for assistance and billing issue resolutions, and ensure that databases/computer systems are up to date with accurate and timely coverage information. They are responsible for enrolling patients into the Ryan White Part C and D programs, Sexual Wellness Program, and make referrals to other grants as applicable. Skills / Knowledge / Abilities MS Windows (Word, Excel, Access (or other database experience), Outlook, EPIC Does this position have supervisory responsibilities? No Preferred Education/Experience Equivalencies will be accepted for relevant healthcare financial assistance experience. Deadline to Apply 02/06/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Program Coordinator I/UKHC

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.The Senior Manager, Partner Risk Management Program position is part of the Global Network Services (GNS) business within the Global Merchant &amp; Network Services business group. The GNS business drives scale and relevance for the enterprise by bringing on and managing financial institutions that issue and/or acquire on the American Express network. The business manages American Express’s presence in over 110 countries and territories through over 240 financial institution partners and is a driver of innovation for the company through the products and services it regularly introduces to the Network.The Senior Manager, Partner Risk Management plays a critical role in the team responsible for enhancing GNS’ operational risk procedures, ensuring effective monitoring, controls, and support are in place across business processes as well as ensuring appropriate oversight of GNS partners’ risk and compliance activities.&nbsp; Reporting directly to the Vice President GNS Partner Risk Management, the successful candidate will have knowledge of financial crime controls and managing partner risk procedures. &nbsp;&nbsp;Job Responsibilities<ul><li>Contribute to an agile team working to drive the uplift in GNS partner oversight practices through end-to-end management of the partner risk management program</li><li>Project manage the implementation of new and / or enhanced partner monitoring and reporting with Control Management and second-line risk management teams, as applicable</li><li>Support the design and implementation of frameworks that enable GNS business teams to drive remediation of significant exposures and control gaps</li><li>Develop and update BU policies, procedures, and controls, as appropriate </li><li>Coordinate with stakeholders including Business Development, Partner Business Servicing, and Product, Marketing, &amp; Global Businesses teams to ensure GNS partners have effective risk procedures in place</li></ul>Minimum Qualifications<ul><li>3+ years experience working in financial services in financial crimes risk management capacity</li><li>Decisive self-starter with ability to design, enhance, and implement operational risk frameworks that monitor and mitigate risks related to financial crimes</li><li>Previous exposure to regulatory and industry standards including AML/CFT controls and/or sanctions compliance preferred</li><li>Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes</li><li>Exceptional communication and presentation skills &nbsp;</li><li>Strong team player with ability to influence opinions without having direct authority</li><li>Ability to develop strong relationships with leaders, peers, and control and compliance teams across regions</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager, Partner Risk Management

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Credentialing Coordinator is responsible for coordination and oversight of Medical Services staffing support. Works closely with Medical Staff leaders, Administration, Human Resources, and members of the Medical Staff regarding initial and subsequent credentialing packages as required for enrollment in health plans, professional demographic tracking, collaborative practice agreements, and provider onboarding. Ensures compliance with regard to credentialing standards.Qualifications:<ul><li>High School Diploma or GED required; College degree in business or health-related field preferred</li><li>Minimum of one (1) year experience in Medical Staff credentialing within Hospital or Physician Practice setting, or applicable Medical Office experience</li><li>Experience in healthcare credentialing and enrolling individual providers through PECOS, NPPES, CAQH, Managed Care Organization, commercial plans, and various clearinghouse portals like Navinet and Availity preferred.</li><li>Excellent typing, organizational, and time management skills</li><li>Expert working knowledge of a variety of software including word processing, excel and Smart Sheet development and management</li><li>Well-developed communication (verbal and written including editing documents)</li><li>Excellent interpersonal communication skills and the ability to empathize with others</li><li>Possesses excellent judgment and the ability to maintain professional relationships and boundaries when working with internal and external clients, colleagues and organizations</li><li>Ability to lead by example, adhering to the highest standards of professional work ethics and confidentiality</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li></ul><ul><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Implement and maintain procedure to credential prospective new medical staff and re-credential existing medical staff for all entities within the Organization.</li><li>Maintain current individual medical staff provider files to include all current necessary medical staff documentation and provide credentialing information in a timely manner</li><li>Maintain and manage professional demographics, including practice location and COIs for all Medical Staff</li><li>Track expiration date for the state DEA, professional license, Board Certification, and Malpractice insurance of individual providers</li><li>Enroll new providers and groups with government payors and coordinates, monitors, and maintain the revalidation process with government payers.</li><li>Enroll providers in all appropriate commercial health plans and maintain revalidation process.</li><li>Obtain, complete accurately, and timely submit enrollment applications and related documents and ensure provider collected information is current and accurate</li><li>Complete regular follow up with the payors to ensure applications are being processed</li><li>Maintain CMS Medicare, Medicaid, PECOS, NPPES, and CAQH tracking log to ensure all necessary portals logins are active and available</li><li>Work with individual providers to ensure each provider’s CAQH database files are updated timely according to the schedule published by CMS Medicare/ Medicaid regulations.</li><li>Prepare, submit, and monitor status of provider files/applications for facility privileging. </li><li>Complete and document credentialing of contracted network providers and facilities in accordance with applicable regulations and internal policies and procedures, to include uploading of evidence in any applicable contracting/credentialing software/applications. </li><li>Ensure termination of enrollment with health plans upon resignation or termination of providers</li><li>As directed, provide updated demographic information with supporting documents to outside participants, contracted billing entities</li><li>Work closely to ensure all individual providers are credentialed and recredentialed timely</li><li>Responsible of collaborating and advising as appropriate to limit company legal liability and escalates non-compliance issues and concerns</li><li>Perform other duties as assigned</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Credentialing Coordinator

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Volunteer Coordinator is responsible for coordinating and supervising all patient care volunteer activities. Serves as a member of the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.Qualifications: • Bachelor’s degree (BA/BS) or an equivalent combination of education and experience • Minimum of two (2) years’ experience in volunteer coordination, preferably in a health care setting • One (1) year supervisory experience strongly preferred • Strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources • Strong communication skills (written and verbal) including face-to-face, telephone, and correspondence • Strength in attention to detail and organizational skills • Program development and implementation skills • Must be able to interact successfully with clients, families and other agencies to present a positive and professional image • Bi-lingual preferred • Previous experience in health care and/or social services setting preferred • Excellent telephone and computer skills • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Ability to travel in community • Ability to take initiative and work independently Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Demonstrates high ethical standards in areas of hospice mission and confidentiality, as well as display sensitivity to family needs. • Complies with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Complies with Company policies, procedures and standard practices. • Observes the Company's health, safety and security practices. • Maintains the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Uses resources in a fiscally responsible manner. • Promotes the Company through participation in community and professional organizations. • Participates proactively in improving performance at the organizational, departmental and individual levels. • Improves own professional knowledge and skill level. • Advances electronic media skills. • Supports Company research and educational activities. • Shares expertise with co-workers both formally and informally. • Participates in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Meets standards of practice of the Volunteer Services Department. • Recruits volunteers through community networking activities and marketing efforts. • Screens potential volunteers through intake calls and interviews, and in training. • Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, Speakers Bureau, administrative support and various other roles. • Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition. • Participates in volunteer-related special events, committees and task force groups. • Maintains records of volunteers, ensuring that all file requirements are met and kept current. • Serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG). • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Volunteer Coordinator

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage SUMMARY:&nbsp;&nbsp;Under general supervision of the Campus Director and Dean for Academic Affairs and Operations perform, coordinate and oversee campus administrative duties in support of the campus academic programs, campus and general administrative needs as defined in the job elements below. This position requires the ability to act confidentially, handle sensitive information and exercise independent judgment.&nbsp; Some technical knowledge of the specific area of assignment may also be required.KEY JOB ELEMENTS:<ul><li>Performs academic, campus and limited general administrative and clerical duties as assigned by the Campus Director &amp; Dean of Academic Affairs and Operations. </li><li>Collaborate with Vice Chancellors, Assistant Vice Chancellors, University Directors, College Deans and Department Chairs in carrying out the priorities of the University including, but not limited to items pertaining to supporting programmatic accreditation and assessment reporting.</li><li>Maintains correspondence logs, files, information databases, and other tracking systems as necessary.&nbsp; Prepares Executive Committee, OPM, PACs, and other programmatic meeting minutes. Organizes programmatic meeting dates, meeting structure, and sends out agendas.&nbsp; Distributes Executive Committee weekly KPI updates to campus program leaders. </li><li>Ensure signage for classrooms, campus services and office spaces are clearly marked.</li><li>Create, distribute and collect faculty contracts, student files, and faculty files containing required programmatic documentation.</li><li>Assists with directing students with locating campus leaders, including directing them toward offices, phone, e-mail or classrooms.&nbsp; Ensure signage for classrooms, campus services and office spaces are clearly marked and accessible.&nbsp; </li><li>If requested by Campus Director, may provide new employees with on boarding information, such as tours and campus directories, office or cubicle accommodations, employee access badges; business cards, and ensure new hires have necessary equipment and accesses to assume assigned duties on day one.&nbsp; Maintain campus keys in coordination with the university Director of Facilities and Campus Director/Dean of Academic Affairs and Operations.</li><li>Ensure employee engagement and recognition activities are organized and occurring on a regular schedule, such as service awards, employee recognition and leading employee engagement committee work.</li><li>Responsible for onboarding of new hires.&nbsp; This includes I-9 completion and background check completion.&nbsp; Maintain all personnel files. </li><li>Responsible for all adjunct contracts and appointment letters.&nbsp; Ensures adjunct pay is calculated and submitted timely on the pay schedule.&nbsp; Responsible for all proctor scheduling, contracts and payments.</li><li>Responsible for monitoring all job postings for the campus and reviewing applicants for qualifications.&nbsp; Once qualified, responsible for sending to hiring managers and assisting with the scheduling of interviews. &nbsp;</li><li>Campus purchasing support for local service providers and suppliers. Includes ordering office or program related supplies and scheduling assistance as necessary.&nbsp; Maintains office equipment such as fax machines, postage meters, copy machines and printers.&nbsp; Responsible for mail distribution and receiving support.</li><li>A cell phone is required for use during work hours and after hours as needed.&nbsp;&nbsp; This position requires flexibility with schedule as needed to support the campus events.</li><li>Other duties as assigned. </li></ul>REQUIREMENTS:&nbsp;<ul><li>Bachelor’s Degree in a related discipline.</li><li>Minimum of four years’ progressively more responsible administrative experience in a&nbsp; corporate or academic environment supporting mid to upper level manager(s). </li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills.</li><li>Superior organizational and problem resolution skills.</li><li>Business computing skills (validated by testing where applicable) to include the following:</li><li>Advanced proficiency level for Word </li><li>Basic proficiency level for Excel </li><li>Advanced proficiency level for Power Point </li><li>Basic proficiency level for Outlook</li></ul>ENVIRONMENT:&nbsp;&nbsp;The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.&nbsp;South&nbsp;University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Bachelor’s Degree</li></ul>

South University

Executive Assistant /HR Coordinator

<ul><li>The Healthcare Professionals Coordinator will support the Direct Supervisor as well as the Addiction Psychiatrist in charge of the Aviation Program.<ul><li>Provide administrative oversight of Outlook calendar.</li><li>Provide scheduling for Healthcare and Aviation Programs, both clinical and administrative.</li><li>Provide intradepartmental and interdepartmental communications</li><li>Provide written correspondences</li><li>Ensure documentation of supervision notes</li><li>Provide administrative support for Professionals/Aviation Group</li></ul></li><li>Support the Medical Administrator, Florida.<ul><li>Support integrity of documentation in Medical Record to ensure reporting is accurate for Healthcare Professionals and Aviation Programs</li><li>Provide cross coverage for administrative staff in the Medical Services Department</li></ul></li><li>Collaborate with the treatment team and the aviator to gather the necessary records and explain treatment and aftercare expectations to the team at the time of their treatment experience.</li><li>Communicate with the airline staff, AMEs and the various EAP's so that their requests for the documentation and dissemination of the medical record takes place in a timely fashion</li><li>Anticipate potential barriers and points of miscommunication so that these can be avoided early in the process.</li><li>Business development and referent management.</li><li>Timely provision of medical records as well as communication of aftercare recommendations</li><li>Facilitate referrals, arrange care in the community, and collate documents for final HIMS evaluations</li><li>This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.</li></ul>Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Ability to use / maintain office equipment</li><li>Typing for extended periods</li><li>Sitting, standing up to 4 hours to train</li><li>Lifting up to 20 pounds</li></ul>EDUCATION / EXPERIENCE QUALIFICATIONS:<ul><li>Bachelor’s Degree in human services required or a minimum of 5-7 years’ experience working in a behavioral health setting.</li><li>Minimum 3 years’ experience in administrative, clinical, and/or medical records and progressive office/administrative assistant skills required.</li><li>Extensive experience in working with Aviation Medical Examiners (AME), the various HIMS directors of the airlines, familiarity with aviation norms, and working knowledge of the requirements of an aftercare program for pilots.</li><li>Experience with working with physician health programs, medical boards, dental boards, and nursing boards.</li><li>If in recovery, 1-year continuous sobriety preferred</li></ul>Skills, Knowledge and Abilities:<ul><li>Microsoft Office – Excel / Power Point / Word</li><li>Ability to acquire knowledge of Caron Programs</li><li>Ability to communicate effectively both verbally and written</li><li>Ability to prioritize and perform/coordinate multiple assignments and tasks simultaneously</li><li>Ability to interact professionally with patients, referral sources and the public</li><li>Must be able to function with some supervision</li></ul>

Caron Treatment Centers

Professionals' Continuing Care Coordinator

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PediatricsAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Schedule: Monday - Friday, 8:00AM - 5:00PM and includes evening, weekend and holiday rotationsEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range:19.55 up to 29.33 based on experience

Coordinator, Patient Access

Salary Range:&nbsp;&nbsp;$46,800.00&nbsp;(Min.) -&nbsp;$52,597.00&nbsp;(Mid.) -&nbsp;$62,270.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Quality and Population Health Coordinator I (QPHC) is responsible for outreaching to members to close care gaps. The QPHC also outreaches to providers for medical record pursuit and retrieval. The QPHC is an important member of L.A. Care’s quality improvement team, helping to drive improvement in health outcomes, population health, and health equity, as well as member and provider experience.<h4>Duties</h4><h4>Make outbound calls to members to assist with scheduling and coordinating services (e.g. appointments, lab tests, health screenings, other diagnostic studies, transportation, etc.). (25%)</h4><h4>Educate members on missing gaps in care. Encourage them to close care gaps and pursue preventative health and health promotion activities. (25%) </h4><h4>Outreach to providers to request medical reports by fax, electronic medical records, or on-site visits if needed. (15%) </h4><h4>Review medical records, claims, and encounter data to identify key information to help close gaps in care. (15%)</h4><h4>Provide support as needed for care gap closure campaigns and other quality improvement programs. (15%)</h4>Perform other duties as assigned. (5%)<h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4>Associate's Degree<h4>Experience</h4>Required:At least 3 months of experience following basic workflows, procedures, and standards related to patient or provider communication and outreach.Previous experience working in an office setting with basic office equipment such as telephones, fax machines, computers, etc.Preferred:Health Plan, provider practice, or health education experience. <h4>Skills</h4>Required:Demonstrates deep compassion and sensitivity towards patient needs and community well-being. Driven by strong motivation to positively impact people’s lives.Excellent verbal and written communication skills.Excellent interpersonal skills.Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.Skills in utilizing various online platforms and search engines to efficiently gather accurate and relevant information. Highly organized with ability to maintain accurate notes and records.Demonstrates high efficiency in managing tasks and consistently delivering projects to successful and reliable completion. Ability to communicate effectively with patients and health care providers. Preferred:Some knowledge of HEDIS and other quality measures.Some knowledge of quality improvement processes.Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese&nbsp;&nbsp; <h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: EMR, Claims, Medical, Equity, Healthcare, Insurance, Finance

L.A. Care Health Plan

Quality and Population Health Coordinator I (ALD)

About UsAt Cast &amp; Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks &amp; Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data &amp; reporting, and a host of creative tools.&nbsp; The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. &nbsp;We are a production’s best ally every step of the way.&nbsp;#OneCastOneCrewPosition Overview: What if you could use your Data and Reporting experience to develop offerings that revolutionize the back-office operations of the entertainment industry? Our digital solutions covering Accounting &amp; Financials, Payroll &amp; HR, Content &amp; Collaboration are designed to fuel creativity and help entertainment projects run as efficiently as possible. That's why we're looking for a talented Director of Product, Reporting &amp; Data to join Cast and Crew on our journey to transform reporting, data and analytics for an industry with a history of manual workflows on productions.As the Director of Product Management for Reporting &amp; Data, you will be hands on in your role and lead the strategy, development, and execution of our next-generation reporting interfaces and data solutions. This role focuses on overseeing the completion of our new Reporting offering with both standard and customizable template-based reports, developing analytics, robust customer-facing APIs, and managing data feeds utilizing Snowflake and other similar solutions. You will work closely with cross-functional teams to ensure our products meet the evolving needs of the entertainment industry.<h4>Key Responsibilities:</h4><ul><li>Strategic Leadership: </li><li>Develop and communicate a clear vision and roadmap for data and reporting products, aligning with overall business goals and user requirements.</li><li>Define and execute product strategy for next generation reporting platforms and data products, ensuring they meet market needs and maintain company standards. </li><li>Product Development and Management:</li><li>Develop product requirements, user stories, wireframes, and acceptance criteria for proposed enhancements</li><li>Work with developers and architects to brainstorm solutions and define clear success criterion</li><li>Oversee the development of customer-facing APIs, data feeds, and a versatile Reporting UI that supports both templates and customizable reports.</li><li>Manage data collection, ingestion, and transformation processes to enhance both customer-facing products and internal reporting systems. </li><li>Team Leadership and Collaboration:</li><li>Lead and mentor several Product Managers, focusing on optimal user experience for both novice and tech-savvy end-users.</li><li>Collaborate with cross-functional teams including Engineering, Data Science, Architecture and UX to ensure seamless integration and optimal product functionality.</li><li>Work closely with Sales, Customer Success, and Payroll Operations to drive Go-To-Market strategies and incorporate customer feedback into product development. </li><li>Analytics and Insights:</li><li>Utilize analytics tools to monitor product performance and drive data-driven decision-making.</li><li>Oversee the redesign and re-platforming of existing reporting solutions, guided by analytics and user feedback. </li><li>Stakeholder Engagement:</li><li>Establish and maintain relationships with third-party partners and collaborate with internal stakeholders and clients to align data needs with business outcomes.</li><li>Assist with quarterly planning and set objectives for product teams to ensure strategic alignment and operational efficiency.</li></ul> Must-haveQualifications:<ul><li>Education and Experience:</li><li>Minimum of 8 years of related experience with a minimum of 5 years of product management experience and a bachelor’s degree. </li><li>Enterprise Product Experience:</li><li>Experience with enterprise/B2B product management.</li><li>Proven track record of building and launching enterprise-scale solutions with a focus on scalability, security, and compliance (e.g., SOC 2, GDPR).</li><li>Understanding of the challenges associated with enterprise adoption of new technologies, such as data privacy concerns and stakeholder alignment. </li><li>Expertise in Data Integration and Processing:</li><li>Deep understanding of data source integration (e.g., APIs, ETL pipelines, or direct database connections) and experience with structured and unstructured data.</li><li>Familiarity with enterprise-grade data platforms and knowledge of distributed data systems (e.g., Snowflake, Databricks, Apache Kafka). </li><li>Technical Acumen:</li><li>Hands-on familiarity with databases (e.g., MySQL, PostgreSQL, MongoDB), query languages (e.g., SQL), and cloud environments (AWS, GCP, Azure).</li><li>Ability to partner effectively with engineering teams, acting as a bridge between technical and business stakeholders. </li><li>Tools Experience:</li><li>Strong background with data analytics tools (PowerBI/ Tableau, etc),</li><li>Proficient in using product management tools such as Jira, Jira Discovery, Figma, Confluence and Pendo. </li><li>Data Proficiency:</li><li>Comfortable handling large datasets and utilizing analytics tools to drive decision-making based on data insights.</li><li>Understanding of data science and machine learning to support data analytics, science, and ML-driven product features. </li><li>User-Centric Mindset:</li><li>Ability to work closely with Clients and end users, conduct deep user research, and translate insights into actionable product requirements.</li><li>Demonstrated focus on solving real-world customer challenges with measurable outcomes.</li></ul><ul><li>Leadership and Decision-Making:</li><li>Proven ability to influence stakeholders at all levels, from executive leadership to engineering teams.</li><li>Comfort making decisions in scenarios where you may not have a lot of information to make data-driven decisions </li></ul>Preferred Qualifications:<ul><li>AI and ML Background:</li><li>Experience working with AI/ML-driven products or platforms, particularly those leveraging generative AI.</li><li>Ability to translate AI capabilities into clear, actionable business use cases for enterprise customers. </li><li>Certifications:</li><li>CSPO, PSPO, PMP, Lean Six Sigma, Design Thinking, and Generative AI/ML technologies.</li></ul> Company Culture and Team Dynamics: We treasure our roots as a family-oriented business and seek individuals who are strong proponents of User-Centered Design, enjoy tackling complex integration challenges across both current and legacy technology, and thrive in a fast-paced environment. Ideal candidates are decisive leaders who balance empirical data with practical execution to achieve high-quality results.Compensation:Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location.Benefits: Benefits are an important part of Cast &amp; Crew's Total Rewards package.<ul><li>This role allows for remote work flexibility with minimal travel.</li><li>Bonus eligible</li><li>It is eligible for a competitive benefits package which includes medical, dental, vision, Parental Leave, matching 401(k) plan, paid time off and much more!</li></ul>Benefits&nbsp;Cast &amp; Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast &amp; Crew benefits are subject to eligibility requirements.Cast &amp; Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.CA residents Your personal information may be collected in connection with certain services provided by Cast &amp; Crew or its affiliated companies. &nbsp;A summary of your California privacy rights can be found at: <a href="https://www.castandcrew.com/privacy-policy/" target="_blank">https://www.castandcrew.com/privacy-policy/</a>Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $150,000.00 - $190,000.00 per year.

Cast & Crew

Director, Product Management

As a benefits coordinator, you will work with the benefits and risk manager to assist employees with benefits claim issues and plan changes as needed. You will respond to benefits inquiries from managers and employees on plan provisions, benefits enrollment, status changes, and other inquiries in the benefits inbox. You will provide administrative support with the open enrollment process and Healthy by Design wellness program, manage the pre-employment testing workflow for new hires, and respond to 60-day survey follow-up inquiries.Among other duties, you will manage three weeks of medical leave and payment processing for all benefits invoices. You will also use Xtender to upload and pull benefits documents and maintain accurate files for benefits data as requested by the manager.Minimum Qualifications:  &nbsp;<ul><li>Bachelor's degree in a relevant discipline</li><li>Two to three years of related experience and/or training OR equivalent combination of education and experience &nbsp;</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

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