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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise. ORM is looking for a Senior Analyst of operational loss events (OREs) to be a key part of a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. How will you make an impact in this role?The Senior Analyst, Losses / Risk Events will:<ul><li>Ensure the accurate classification, reporting and escalation of OREs incurred by Amex</li><li>Ensure that loss reporting aligns with regulatory standards (CCAR, Basel, etc.)</li><li>Validate the first line’s loss data including root causes and adequacy of remediation efforts and identify issues that require second line challenge </li><li>Ensure appropriate financial impact analysis is conducted by the first line and reported to senior management and regulators.</li><li>Identify loss trends for actionable insights and suggest potential KRIs, metrics, etc. </li><li>Support and document scenario analysis, stress testing and planning processes </li><li>Ensure processes for reporting to internal stakeholders, committees and regulatory bodies etc. are maintained and improved</li><li>Leverage technology appropriately to support the ORE framework&nbsp;</li></ul>Qualifications<ul><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and critical operational risk management lifecycle activities</li><li>Experience in operational loss event capture, classification, reporting and root cause analysis; external loss analysis; regulatory reporting; scenario analysis and stress testing</li><li>1-3 years of experience of working within regulatory frameworks for systemically important banks (e.g., Basel II, Basel III)</li><li>Strong analytical and problem-solving skills, with an ability to analyze data and identify trends</li><li>Strong project management skills </li><li>Strong communication and interpersonal skills, with an ability to interact with all colleague levels</li><li>Understanding of the importance of high-quality processes, continuous improvement and best practices</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Analyst-Operational Risk Management

<h4>On-Site Project Manager</h4>Time type: full timePosted on: December 12, 2024Job requisition id: R4352What we needThe Implementation Project Manager will work with cross-functional leaders including design, engineering, supply chain, finance, installation, commissioning, testing, operations, suppliers, and the customer to plan and implement automation solutions at client sites. The Implementation Project Manager's primary goal is to ensure the teams are aligned, plans are executed, issues/risks are managed effectively, and communications are crisp to ensure the successful execution of technical projects. This position will be a highly visible role and will interact with all departments and levels across the company including customers and Symbotic’s executive management.Remote, travel-based position.  For this remote role, we’re looking for someone in the Eastern or Central region to ensure sufficient on-site collaboration with current team members in Atlanta, GA. You will travel to that site location respectively.&nbsp;What we doOur Project Management team plays a critical role in technical automation projects, ensuring that the project is successfully executed, on time, and within budget. They serve as a key liaison between technical teams, stakeholders, and management, ensuring that the project is executed smoothly and successfully, meeting its objectives and delivering value to the organization.What you’ll do<ul><li>Responsible for overall project delivery (cost, schedule, quality) on the current project assignment.</li></ul><ul><li>Manage projects from site preparation through system acceptance in accordance with project objectives.</li></ul><ul><li>Manages all schedules, procedures, and controls for assigned projects.</li></ul><ul><li>Serve as the conduit for communication from the client to related parties within the company, EPC’s, and the subcontractors.</li></ul><ul><li>Facilitate the identification and resolution of issues, risks, and mitigation.&nbsp;</li></ul><ul><li>Lean-focused, continual improvement of new standards, processes, and procedures that streamline team interactions and communication.</li></ul><ul><li>Facilitate cross-functional meetings and regularly communicate initiative status to teams and stakeholders (internal and external).</li></ul><ul><li>Conduct earned value analysis and present it to stakeholders.</li></ul><ul><li>Review the status and monitor variances of the project relative to scheduling and cost control reporting.</li></ul><ul><li>Lead weekly meetings (internal and external) to cover project progress.</li></ul>What you’ll need<ul><li>Bachelor’s degree in an engineering discipline, construction management, or equivalent years of experience.&nbsp;</li></ul><ul><li>Minimum 3 to 5 years of related experience and/or training in construction, automation, and material handling fields.</li></ul><ul><li>Experience with high-level scheduling, scope, and cost management of complex projects.</li></ul><ul><li>Demonstrated proficiency in managing projects across broad internal (business leadership, sales/solutions, hardware and software engineering, etc.) &amp; external stakeholders (client leadership, general contractors, architects, subcontractors).</li></ul><ul><li>Track record of meeting project deliverables while remaining on time and within budget.</li></ul><ul><li>Must be able to identify and mitigate risks.</li></ul><ul><li>Demonstrated ability to implement creative solutions while working under pressure.</li></ul><ul><li>Ability to identify problems, collect data, establish facts, and draw valid conclusions.</li></ul><ul><li>Professional, detail-oriented, methodical, and organized.</li></ul><ul><li>Proficient with scheduling software and earned value management systems.</li></ul><ul><li>Ability to travel up to 60%.</li></ul>Our Environment<ul><li>Remote, travel-based position.</li><li>For this remote role, we’re looking for someone in the Eastern or Central region to ensure sufficient on-site collaboration with current team members in Atlanta, GA. You will travel to that site location respectively.&nbsp;</li></ul><ul><li>Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods where equipment is installed and ready for commissioning.</li></ul><ul><li>The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.</li></ul><ul><li>The employee is frequently required to walk and reach with hands and arms.</li></ul><ul><li>The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.</li></ul><ul><li>The employee must regularly lift and/or move up to 50 pounds.</li></ul><ul><li>Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.</li></ul><ul><li>Approximately 75% of site time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).</li></ul><ul><li>There will be steep stairs to climb into the structure You may be required to routinely walk up and down stairs to navigate the automation structure.</li></ul><ul><li>You will regularly be near railings that are high off the ground.</li></ul><ul><li>Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.</li></ul>#LI-RA1#LI-Remote Apply Now

Symbotic

On-Site Project Manager

Join the Clean Energy RevolutionBecome&nbsp;a&nbsp;Senior Solutions Architect - Customer Service&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;add compelling high-level responsibilities/ impact specific to role here.Key Focus of Role <ul><li>Define Solution Architecture:: In SCE’s Customer Service areas covering use cases around SCE.com, Billing, Metering, Credit and collections, marketing, Customer Call Center, Customer Programs and Services.</li><li>Innovate: Create architecture vision using modern technologies like AI/ML, Robotics, Analytics, Cloud and Distributed Architecture for the use cases. </li><li>Conduct Industry Analysis:: Understand the industry trends and mature the business capability model based for the OU based on the solutions and features implemented. </li><li>&nbsp;Partner with business:: Understand their vision, ambition and KPIs and translate it into narratives, business and technology roadmaps.</li></ul> As a&nbsp;Senior Solutions Architect - Customer Service, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Defines architecture blueprint for end-to-end systems including integration of applications systems, platforms and technical infrastructure at the portfolio and solutions architecture levels. </li><li>Carries out the intake scoping of solution concepts and initial cost estimation system architecture definition at the logical level</li><li>Proactively seeks solutions and deploys recommendations to resolve architectural problems related to any IT domain, including Business, Apps, Data, Security, Server, Networks or Storage</li><li>Aligns with Business and Systems Analysts to understand the business requirements and create the corresponding blueprint for implementing various technology components of a new system</li><li>Leads to the solution strategy and architecture including identification of core components necessary to meet functional requirements and desired systems characteristics</li><li>Ties architectural vision together across portfolios and major business initiatives programs</li><li>Manages the design and documentation of solutions within standards defined by the enterprise architecture team</li><li>Coordinates closely with solution engineering development teams and vendors to ensure that a coherent and consistent approach to implementation of the specified solution architecture is achieved</li><li>Analyzes the technology domains and develops market assessments and roadmaps to inform and evolve strategic execution</li><li>Ensures all solutions adhere to enterprise IT principles and utility industry standards and regulations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of designing and developing IT architecture.</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree or higher in Business, Computing Information Systems, Computer Science, or relevant technical major.&nbsp;</li><li>Seven or more years of experience leading projects or key business initiatives.</li><li>Seven or more years of IT portfolio and customer relationship management experience.</li><li>Three or more years of experience designing and creating solutions using SAP® ISU, Salesforce Marketing, Meter Data Management, and Call Center Technologies (IVA/IVR).</li><li>Three or more years of experience in designing and creating solutions using Cloud technologies, not limited to Azure, Google Cloud, Microservices, Serverless Functions etc.&nbsp;</li><li>Experience and working knowledge of TOGAF or other Enterprise Architecture Standards or Frameworks&nbsp;</li><li>Experience with Electric Utility business processes, with emphasis on Customer Service, Engineering, Generation, and Grid Operations.&nbsp;</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act</li></ul><ul><li>The primary work location for this position is Rosemead, CA..&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at other SCE facilities.</li><li>Position will require up to 10% traveling and being out in the field throughout the SCE service territory.&nbsp;</li></ul><ul><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Senior Solutions Architect - Customer Service

12-Dec-2024<h4>Associate Director, UDO Prospect Management</h4>Alumni Affairs and Development 67602BRJob SummaryAlumni Affairs and Development (AA&amp;D)&nbsp; Alumni Affairs and Development is a&nbsp;dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas. Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&amp;D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work. AA&amp;D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&amp;D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP). The Associate Director, UDO Prospect Management will create and implement a strategic prospect management program by providing data-driven insights, managing portfolios, and optimizing the pipeline to maximize the University Development Office’s fundraising efforts.Position Description<ul><li>Evaluate current processes; develop, implement, and maintain updated and expanded Prospect Management policies and procedures.</li><li>Work closely with the Managing Director of Prospect Management to pioneer a comprehensive prospect management system for the UDO; includes providing prospect management guidance and structure, creating data standardization and integrity best practices, ensuring a system for monitoring prospect and portfolio movement, evaluating and analyzing donor pipelines and stages.</li><li>Create and manage strategic portfolio optimization and prospect management plan integrated into UDO’s fundraising priorities.</li><li>Collaborate with Operations and BI to define and continuously improve processes, procedures and reporting.</li><li>Train staff and colleagues on new procedures and provide periodic refresher training and onboarding support.</li><li>Manage the assignment review process, which includes leads generated and categorizing prospects according to the prospect classification system.</li><li>Analyze prospect population to assist and inform UDO Senior Management Team decisions regarding frontline coverage.</li><li>Provide strategic insight into prospect pipeline and portfolio management, including the portfolio review process and prospect strategy development.</li><li>Identify as the business owner of the development and creation of Qlik reports for prospect management and analytics. Work closely with the BI team to execute the development of these applications.&nbsp;</li><li>Apply expertise in Microsoft Excel functions (and/or other tools) to facilitate data analysis, segmentation and visualization. Synthesize findings and share results through reports, maps, charts, graphs and presentations as needed.&nbsp;</li><li>May manage one or more individuals.</li><li>Perform additional duties as assigned.&nbsp;</li></ul>Basic Qualifications<ul><li>Bachelor’s degree required.</li><li>A minimum of 6 years of experience with prospect research, fundraising, data analysis, or other similar field.</li><li>Must have direct prospect management experience specific to the creation and calibration of portfolios and the management of lead generation, and the requisite knowledge of wealth analysis required for strategic implementation.</li></ul>Additional Qualifications and Skills &nbsp;<ul><li>Expertise with Word, Excel (especially formulas, complex functions and shortcuts), PowerPoint (particularly as it relates to data visualization and presentations), and relational database software programs.&nbsp; Experience with Advance or other fundraising CRM databases required.&nbsp;&nbsp;</li><li>Foster partnership with UDO fundraising teams and leadership in order to understand and meet emerging business needs.</li><li>Ability to work effectively with systems partners including BI and Data Analytics to understand, help conceptualize and deploy database resources to maximize the usefulness of data and data insights.</li><li>Must be comfortable analyzing complex data to answer business questions and able to articulate findings through visually accessible presentations.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Strong written and verbal communication skills with experience to back up recommendations and strategies undertaken.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Ability to come to sound conclusions independently, showcasing a rational, logical, and efficient thought process.&nbsp;</li></ul><ul><li>Ability to use extreme discretion when working with highly confidential information required.&nbsp;&nbsp;</li></ul><ul><li>Proficiency at planning, organizing, and setting meaningful objectives, integrating the work of prospect management into overall advancement goals.&nbsp;&nbsp;</li></ul>Additional Information<ul><li>This position requires a 3 month orientation and review period.</li><li>Please include a cover letter with your application.</li></ul>To learn more about the AA&amp;D team, please visit our Careers site at&nbsp;<a href="https://alumni.harvard.edu/careers" target="_blank">https://alumni.harvard.edu/careers</a> To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion &amp; Belonging at&nbsp;<a href="https://dib.harvard.edu/" target="_blank">https://dib.harvard.edu/</a>. Accommodations:&nbsp;Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know. COVID 19 Vaccination Information:&nbsp;The health of our workforce is a priority for Harvard University.&nbsp; With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines. Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. This position is hybrid, but the exact schedule may be subject to change due to any operational adjustments in the department.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionAlumni Affairs and Development, General AdministrationDepartment Office LocationUSA - MA - Cambridge Job Code361058 Administrative Manager Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade058DepartmentAlumni Affairs and DevelopmentUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JP1

Harvard University FAS Human Resources

Associate Director, UDO Prospect Management

ABOUT US AND ABOUT YOU<ul><li>We are motivated first and foremost by helping our clients succeed. Every team member in the C3 practice is laser-focused on providing exceptionally responsive and high-quality client experiences.</li><li>We don’t do cookie-cutter – we thrive on developing creative, customized solutions. We also don’t do boring.</li><li>We’re committed to giving you the time, flexibility, and autonomy to do the best work of your career.</li><li>You’ll be joining us at an exciting time in our exponential growth serving mission-based clients furthering social justice and other cause areas.</li><li>While part of a team, you’ll work autonomously for the most part and we trust you to get work done when/where you can be productive. We are committed to a remote, agile workforce.</li><li>You value equity, you model inclusivity and bring diversity of thought and experience to our team and the firm.</li></ul>PRIMARY DUTIES AND RESPONSIBILITIESAs a Consultant in the C3 Practice at SullivanCotter, you will enthusiastically:<ul><li>Conduct compensation analyses and position benchmarking for executives and/or staff, design and assist in evaluating total compensation programs.</li><li>Assist with managing complex projects within established budgets and regularly monitoring the success of the client experience.</li><li>Draft prospective client proposals, comprehensive work plans, presentations and reports to address client needs.</li><li>Assist in the development of junior associates, and review their work for technical accuracy, quality, completeness and timeliness.</li><li>Develop subject matter expertise, proactively sharing knowledge, use of tools, processes and methodologies established by the firm and effectively guiding junior associates in more complex research, data collection and analytics.</li><li>Participate in team productivity by prioritizing work and demonstrating effective delegation of project tasks, as appropriate, to analysts and senior analysts based on skill sets, efficiency, available time and project deadlines.</li><li>Work to keep the client relationship manager apprised of project status, including delays or potential problems, holding yourself and team members accountable for client deadlines and deliverables.</li><li>Participate in client meetings and anticipating client needs and questions.</li><li>Develop and implement tools, work product templates, processes and methodologies that will improve productivity and quality.</li><li>Actively participate in workflow and client delivery meetings with a spirit of collaboration.</li><li>Assist and lead special projects in pursuit of practice development and growth. &nbsp;</li></ul>EDUCATION AND EXPERIENCE REQUIREMENTSWe find people who generally fit this profile have a high degree of success in this role:&nbsp;<ul><li>Bachelor’s degree.</li><li>Five or more years of either executive and/or staff compensation consulting experience or seven years or more of related compensation analytical experience, involving data evaluation, financial modeling and presentation design.</li><li>Solid technical knowledge and experience working with Excel, Word and PowerPoint.</li><li>Passion serving organizations making the world a better place; past experience working with these clients is a plus.</li><li>Proficient skills in problem solving and critical thinking, including the ability to:</li><li>Recognize patterns in complex sets of data and develop practical models.</li><li>Analyze and interpret data using basic and advanced modeling techniques.</li><li>Anticipate challenges, identify alternate solutions, and drive the removal of obstacles impeding project/team progress.</li><li>Excellent people and articulation skills, including the ability to:</li><li>Foster an open and effective channel of communication with clients and across teams and provide constructive feedback that helps junior associates develop skills and experiences.</li><li>Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content; factors in perspectives and interests of the audience.</li><li>Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity.</li><li>Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced and priority-changing environment.</li></ul>BEHAVIORAL ATTRIBUTESYou will be at your best in this role when you:<ul><li>Exhibit high levels of enthusiasm and passion for serving the C3 sector and appreciate the mission-based work of our clients.</li><li>Proactively cultivate a diverse, inclusive and equitable workforce.</li><li>Exude strong professional presence and demeanor.</li><li>Self-start and successfully assist with complex project deliverables in a very driven and evolving organization.</li><li>Commit to the criticality of attention to detail and appreciation for visual communication of ideas.</li><li>Work effectively with ambiguity.</li><li>Willingly contribute to project success regardless of type of task (i.e., “roll up the sleeves approach” to teamwork).</li><li>Demonstrate selfless collaboration.</li><li>Are intellectually curious; proactively demonstrate a passion for continuous learning, and a desire for diversity in thought, experience and ideas.</li><li>Commit to delivering work on time with the highest level of quality.</li><li>Self-reflect and actively participate in your own development, as well as the development of others.</li><li>Communicate openly and directly with team members.</li><li>Have a sense of humor and be yourself. &nbsp;</li></ul>BENEFITS AND PERKS<ul><li>Competitive total compensation package</li><li>Medical and dental coverage at no premium cost for employees</li><li>401(k) and profit-sharing retirement plans</li><li>Flexible spending accounts</li><li>Generous paid time off (PTO)</li><li>Company-paid holidays</li><li>Gender-neutral parental leave</li><li>Bereavement and pet leave</li><li>Continuing education and professional accreditation sponsorship</li><li>Life and AD&amp;D insurance</li><li>Short- and long-term disability</li><li>Employee assistance program</li><li>Mental health support program</li><li>Additional perks</li></ul>Below is the base salary range offered for this position. Actual salaries may vary depending on factors including, but not limited to, academic achievements, skills and experience. The range listed is just one component of the compensation package offered to candidates.$91,400 - &nbsp;$137,000 annually&nbsp;Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status.

SullivanCotter

Compensation Consultant

JOB SUMMARYPartner with senior benefits consultants in evaluating, designing, and implementing benefits solutions for health care and not-for-profit clients across executive, physician, and employee workforces. Serve as the lead benefits consultant for less complex client projects. Help to establish successful client relationships with a laser-focus on providing exceptionally responsive and high-quality client experiences.&nbsp;PRIMARY ACCOUNTABILITIES&nbsp;<ul><li>Responsible for overseeing all analytical aspects of benefits engagements across executive, physician, and employee workforces, working with junior staff to create high-quality client deliverables and ensuring adherence to budgets and timelines.</li><li>Collaborate with senior benefits consultants in the development, communication, and deployment of benefits-related solutions, and with other client team members in the development of integrated deliverables.</li><li>Use benefits subject matter expertise and understanding of practice solutions to identify opportunities to provide additional value to clients.</li><li>Prepare and monitor the success of project plans, effectively keeping client team members apprised of project status and introducing appropriate interventions or activities to keep the timeline, quality, and deliverables on track.</li><li>Participate in client meetings as requested and anticipate client needs and questions.</li><li>Support the development of junior team members and ensure appropriate resource utilization, including prioritizing work and demonstrating effective delegation. Proactively share knowledge, use of tools, processes and methodologies established by the firm and those specific to practice areas to effectively guide more junior associates in complex research, data collection and analytics.</li><li>Develop and implement tools, work product templates, processes and methodologies that will improve productivity and quality.</li><li>Support Benefits Practice initiatives, including research and innovation.&nbsp;</li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES&nbsp;Minimum Required Qualifications<ul><li>Bachelor’s degree in a business-related field, ideally with an emphasis in finance, economics, statistics, mathematics, accounting or health care administration</li><li>10 years of progressively responsible consulting/business-related experience required involving data analysis, financial modeling, benefits program design and/or benefits administration</li><li>Solid technical knowledge and experience working with Excel, Word and PowerPoint</li><li>Role model problem solving and critical thinking skills, including the ability to:</li><li>Direct analysis of complex data sets, resolve complex data issues with limited guidance and interpret complex information with minimal direction to understand impact on client solution(s)</li><li>Visualize and articulate a higher level of complex problems and concepts, recognize patterns in complex sets of data, and develop practical models</li><li>Develop conclusions from analyses; develop solutions to client issues/challenges, with guidance</li><li>Anticipate challenges, identify alternate solutions, and address obstacles impeding project/team progress</li><li>Experience with the relevant laws and regulations that impact our health care clients</li><li>Excellent interpersonal, coaching, writing, verbal and presentation skills are required, including the ability to:&nbsp;</li><li>Foster an open and effective channel of communication with clients and across teams and provide constructive feedback that helps junior associates develop skills and experiences</li><li>Make clear and convincing oral presentations that demonstrate the understanding of the audience and the subject matter</li><li>Successfully tailor communications to the audience, as appropriate</li><li>Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content, factoring in perspectives and interests of the audience</li><li>Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity</li><li>Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced, and priority-changing environment</li><li>Strong attention to detail</li><li>Exhibit high levels of enthusiasm and passion for serving our clients and appreciate their mission-based work</li><li>A self-starter with demonstrated ability to successfully assist with complex project deliverables in a very driven and changing organization</li><li>Able to work effectively with ambiguity</li><li>Flexible, adaptable, and able to work under tight deadlines or changing needs</li><li>Have exceptional collaboration skills and behaviors</li><li>Able to lead a group and exhibit successful and positive role model behaviors</li><li>Intellectually curious and able to proactively demonstrate a passion for continuous learning, and a desire for diversity in thought, experience and ideas</li><li>Communicate openly with team members</li><li>Exceptional client service orientation</li></ul>Preferred Qualifications<ul><li>Master’s degree in business-related field</li><li>Certified Employee Benefit Specialist designation or equivalent&nbsp;</li></ul>BENEFITS AND PERKS<ul><li>Competitive total compensation package</li><li>Medical and dental coverage at no premium cost for employees</li><li>401(k) and profit-sharing retirement plans</li><li>Flexible spending accounts</li><li>Generous paid time off (PTO)</li><li>Company-paid holidays</li><li>Gender-neutral parental leave</li><li>Bereavement and pet leave</li><li>Continuing education and professional accreditation sponsorship</li><li>Life and AD&amp;D insurance</li><li>Short- and long-term disability</li><li>Employee assistance program</li><li>Mental health support program</li><li>Additional perks&nbsp;</li></ul>Below is the base salary range offered for this position. Actual salaries may vary depending on factors including, but not limited to, academic achievements, skills and experience. The range listed is just one component of the compensation package offered to candidates.&nbsp;<ul><li>$112,100 - $168,100 annually &nbsp;</li></ul>Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, or marital status.

Senior Benefits Consultant

Title: Student Success Coordinator (Temporary Part-Time) Department:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay Strong Success Center
Campus: Hardin Valley Campus
Closing Date: Open Until Filled&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;
Type of Appointment: Temporary Part-Time
Pay Rate:&nbsp;$22.34/Hr&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Work Hours: 30 hours per week with a continuity of contract through July 31, 2023 (contract extension past last day based on business needs)
Position Summary:&nbsp;The position helps spearhead the College's retention efforts through coordination of planning, implementation, and execution of strategies to improve retention, progression, and graduation rates for all students through focused and strategic interventions. The position will manage a caseload of students across all five Pellissippi State Campus locations, focusing on in-person meetings, mentoring, advising, and coaching to close equity gaps and facilitate success in College. The position assists with planning and supporting new student onboarding through contextualized orientation sessions and welcome event. Additionally, the incumbent will support re-entry pathways for students experiencing academic probation and suspension. The job's overall purpose involves developing meaningful relationships with students through proactive and intentional support.
Duties and&nbsp;Responsibilities:
50% Execute existing academic support plan for assigned students: such as first-time first-year, part-time, adult learners, and underrepresented student groups.
<ul>
<li>Assess the specific needs of assigned students across all five campuses</li>
<li>Assist students in identifying their personal support system: faculty/staff/peer mentor, services, resources, and referrals.</li>
<li>Assist students with core academic and support processes (admissions, advising, financial aid, scholarships, major/degree information, etc.) and make appropriate referrals.</li>
<li>Conduct topical workshops (Small group, In-class, and Virtual)</li>
<li>Conduct 1:1 Coaching sessions (In-person and Virtual)</li>
<li>Monitor, track, evaluate and report student success data</li>
</ul>
Through proactive and intentional academic and social support, develop meaningful relationships that foster social belonging among students.
20% Plan and implement programming that supports student success: Triage early academic notification through timely referrals and responses. Maintain accurate records of all student interactions in the EAB/Navigate platform. Conduct Navigate appointment campaigns to facilitate student success for targeted student groups. Help steward the department's overall data management efforts through effective utilization of Banner, Argos, 25Live, Navigate, and Pelli-Biz, tools for operational support of the Stay Strong Success Center.
20% Initiate, develop, and maintain positive relationships with faculty, staff, and students across divisions and departments to advance the mission of the College and to impact student readiness and retention across the College in alignment with relevant strategic goals. Specifically collaborate with campus deans to coordinate recruitment and retention programming and initiatives for their respective campuses.
Support in the development of a comprehensive educational orientation and transitional programming. Specifically, assist with the administration of new student onboarding through contextualized orientation sessions and welcome events to the extent that the incumbent attends all such programs, whether on campuses or in the community writ large.
5% Coordinate with Marketing Services and Event Services to timely and effectively promote and coordinate events. Help create and revise marketing materials for the Stay Strong Success Center.
5% Perform other duties as needed.
Note:&nbsp;The College&nbsp;reserves the right to change or reassign job duties, or combine positions at any time.
Required&nbsp;Qualifications:&nbsp;
Bachelor's degree; Minimum of two years of related experience
(Part-time work experience is calculated at 50% credit of full-time work experience)
Skills and Abilities:
The ability to engage in the college’s mission and values.
<ul>
<li>Demonstrated commitment to lifelong learning</li>
<li>Ability to successfully manage multiple responsibilities simultaneously</li>
<li>Excellent oral communication skills</li>
<li>Demonstrated ability to be innovative and adaptable</li>
<li>Strong ability to create, coordinate, and plan events/programs with measurable goals</li>
<li>Ability to relate to students and anticipate their needs</li>
<li>Demonstrated experience of presentation skills</li>
<li>Experience building, maintaining and fostering meaningful relationships</li>
<li>Ability to effectively communicate with students</li>
<li>Demonstrates a high degree of emotional intelligence and patience</li>
<li>Possess a high degree of attention to detail &amp; organization skills</li>
<li>Ability to analyze, prioritize and complete tasks both independently and collaboratively</li>
</ul>
Special Instructions to&nbsp;Applicants:&nbsp;To be considered for a position at Pellissippi State,&nbsp;you must create an on-line application. Your skills, abilities, qualifications,&nbsp;and years of experience will be evaluated using only what is recorded on your&nbsp;application. Please note: attaching a resume does not substitute for completion&nbsp;of the application form. Part-time work experience is calculated at 50% of&nbsp;full-time experience. Please note: to scan, upload, or attach documents, a&nbsp;computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.&nbsp; Pellissippi State Community College is an EEO/AA/Title&nbsp;VI/Title IX/Section 504/ADA employer If you have any problems or questions please contact Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at <a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>. If you are&nbsp;interested in this position, click on the link to the top left to apply.
#mrp

Motlow State Community College


      Student Success Coordinator (Temporary Part-Time)
    

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise.&nbsp;ORM is looking for a Director of Losses / Risk Events to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. How will you make an impact in this role?The Director, Losses / Risk Events will:<ul><li>Create and periodically revise enterprise ORE governance model and framework.</li><li>Oversee the ORE lifecycle including accurate classification, reporting and escalation of financial losses incurred by Amex, ensuring loss reporting aligns with regulatory standards (CCAR, Basel, etc.)</li><li>Challenge and validate the first line’s loss data including the root causes and adequacy of remediation efforts&nbsp;</li><li>Ensure appropriate financial impact analysis is conducted by the first line and reported to senior management and regulators </li><li>Analyze loss trends for actionable insights and develop KRIs, metrics, etc. </li><li>Perform scenario analysis, stress testing and planning&nbsp;</li><li>Provide SME input into the Learning, Development &amp; Communications plans to educate stakeholders on events management</li><li>Develop and maintain a robust process for reporting to internal stakeholders, committees and regulatory bodies, as needed</li><li>Provide SME input / requirements into the capabilities and technology that supports events management</li></ul>&nbsp;Qualification<ul><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following: Defining and maintaining the scope of events within an enterprise framework; managing large scale operational risk programs and understanding the internal control environment; direct experience handling operational loss events, including risk assessments, mitigation strategies and regulatory reporting (e.g., reporting under Basel standards for operational risk losses); Educating stakeholders in the business on event management and providing feedback on their reports and remediation plans</li><li>In depth knowledge of regulatory frameworks specific to systemically important banks (e.g., Basel III, stress testing and capital adequacy requirements)</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Excellent project management skills </li><li>Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Proven experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks and operational standards</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Operation Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise. ORM is looking for a Senior Manager&nbsp;of operational loss events (OREs)to be a key part of a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. How will you make an impact in this role?The Senior Manager, Losses / Risk Events will:<ul><li>Ensure the accurate classification, reporting and escalation of OREs incurred by Amex</li><li>Ensure that loss reporting aligns with regulatory standards (CCAR, Basel, etc.)</li><li>Challenge and validate the first line’s loss data including root causes and adequacy of remediation efforts </li><li>Ensure appropriate financial impact analysis is conducted by the first line and reported to senior management and regulators </li><li>Analyze loss trends for actionable insights and develop KRIs, metrics, etc. </li><li>Support and document scenario analysis, stress testing and planning processes </li><li>Ensure processes for reporting to internal stakeholders, committees and regulatory bodies etc. are maintained and improved</li><li>Leveraging technology appropriately to support the ORE model and framework</li></ul>Qualifications:<ul><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and critical operational risk management lifecycle activities</li><li>Experience in operational loss event capture, classification, reporting and root cause analysis; external loss analysis; regulatory reporting; scenario analysis and stress testing</li><li>3-5 years of experience of working within regulatory frameworks for systemically important banks (e.g., Basel II, Basel III,&nbsp;stress testing and capital adequacy requirements)</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively</li><li>Excellent project management skills </li><li>Excellent communication and interpersonal skills, with an ability to interact with all colleague levels, including the ability to educate stakeholders in the business on event management</li><li>Strong understanding of the importance of high-quality processes, continuous improvement and best practices</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Operational Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions isrequired with prospects and clients.Job ResponsibilitiesProspecting (30 – 40% of time)&nbsp;▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities&nbsp;▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clientsPipeline management (10 – 20% of time)&nbsp;▪ Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)&nbsp;▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospectsClient solution(10 – 20% of time)&nbsp;▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)Negotiate and close(10 – 20% of time)&nbsp;▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions&nbsp;▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volumeCompliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and Experience:Knowledge and SkillsAccount management &amp; pipeline management&nbsp;▪ Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes: ▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience: ▪ Bachelor’s degree preferred&nbsp;▪ Excellent sales experience, 5 - 7 years minimum&nbsp;▪ Proven experience winning new business relationships&nbsp;▪ Experience achieving sales quota and goals through multiple product offerings&nbsp;▪ Experience in a highly-regulated industrySalary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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