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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYExecutes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing and marketing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTION<ul><li>Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartment homes, continuing the relationship with prospects through follow-up and consistent discovery, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.</li><li>Collects all pertinent information from prospective residents at move-in and record as appropriate.</li><li>Continually update the market survey to stay informed about current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software application (Entrata, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li><li>Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name if possible.</li><li>Attends community and networking events, aligns themselves with local associations and community organizations, and participates in outreach marketing efforts as necessary to drive traffic to community and generate viable referral sources and new business leads.</li><li>Follow-up – Utilizes current CRM to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc.</li><li>Sales Collateral – Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets.</li><li>Maintain files and marketing materials for realtors, transition companies, and moving companies.</li><li>Maintain Sales Consultant - SH copies of all floor plans, in hard copy and email versions.</li></ul>#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Sales Consultant - Everleigh Duluth (Active Adult)

Alvernia University’s ACBSP-accredited Header School of Business invites applicants for a full-time tenure-track faculty position at the rank of assistant professor of Management and the Director of the Master of Business Administration (MBA) Online Program beginning August 2025.&nbsp;&nbsp;About Alvernia University:&nbsp;&nbsp;&nbsp;Alvernia University is a small (about 2500 students), Liberal Arts focused university with a social justice, Franciscan Catholic mission, and a Professional/Doctoral University designation. U.S. News &amp; World Report magazine ranks Alvernia in the top 300 for National Universities and in the top 100 for Top Performers on Social Mobility. All Alvernia University employees promote Franciscan ideals and adherence to the Mission of the University as&nbsp;demonstrated&nbsp;by the University’s Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while&nbsp;demonstrating&nbsp;service orientation, respect for all, intellectual curiosity, solution focus, innovation, and mutual accountability.&nbsp;Required Qualifications: &nbsp;A&nbsp;Ph.D. in Management&nbsp;or&nbsp;a&nbsp;closely related field&nbsp;from an accredited institution&nbsp;is&nbsp;required,&nbsp;and&nbsp;prior&nbsp;teaching&nbsp;experience&nbsp;in the MBA program&nbsp;is preferred.&nbsp;Successful&nbsp;candidates will&nbsp;possess&nbsp;a commitment to excellence in teaching with a demonstrated&nbsp;ability to&nbsp;incorporate diverse&nbsp;pedagogical approaches&nbsp;in varied learning environments, have a demonstrated commitment to service, and have a defined research agenda.&nbsp;With&nbsp;Alvernia’s new&nbsp;state-of-the-art&nbsp;Reading&nbsp;CollegeTowne&nbsp;facility, our technology-driven classrooms and business lab&nbsp;equipped with Bloomberg Terminal, and the&nbsp;O’Pake&nbsp;Institute for Entrepreneurship and Economic Development, we support&nbsp;scholar-practitioners actively engaging&nbsp;in practice&nbsp;and&nbsp;action research.&nbsp;&nbsp;With our ACBSP accreditation, the candidate&nbsp;should&nbsp;possess&nbsp;academic credentials and&nbsp;business&nbsp;experience to ensure&nbsp;an appropriate&nbsp;blend&nbsp;of&nbsp;theory,&nbsp;practice, and scholarship&nbsp;to meet program&nbsp;goals&nbsp;and&nbsp;objectives.&nbsp;&nbsp;Teaching assignments may include traditional day, graduate,&nbsp;and adult&nbsp;education&nbsp;accelerated courses, off-site&nbsp;corporate education, and online/blended delivery formats. Commitment to high-impact practices such as&nbsp;service learning, experiential learning, action research, and&nbsp;innovative pedagogy&nbsp;is expected.&nbsp;&nbsp;The MBA&nbsp;Program&nbsp;Director&nbsp;is charged with managing and leading the program, including but not limited to the following responsibilities:&nbsp;<ul><li>Develop and implement strategies for the growth and enhancement of the online MBA program.</li><li>Collaborate with faculty, alumni, business&nbsp;and university&nbsp;community, and relevant stakeholders to ensure the quality and effectiveness of the online MBA program.</li><li>Mentor and&nbsp;advise&nbsp;MBA&nbsp;students and engage in curriculum development&nbsp;and program assessment.</li><li>Oversee all aspects of the online MBA program,&nbsp;including&nbsp;budget,&nbsp;student recruitment and retention,&nbsp;and&nbsp;faculty hiring and support.</li><li>Actively&nbsp;participate&nbsp;in departmental, college, and university activities that support the mission of Alvernia University.</li></ul>Alvernia has a bold approach to becoming a 21st-century, modern regional university.&nbsp;This includes the rapid expansion of enrollment through&nbsp;a renewed focus on business programs, international students, community engagement, entrepreneurship, and economic development.&nbsp;We seek professionals who are thoughtful, creative, and nimble&nbsp;and who will&nbsp;add immediate value&nbsp;in the complex environment of private higher education.&nbsp;All Alvernia University employees promote Franciscan ideals and adhere to the Mission of the University as&nbsp;demonstrated&nbsp;by the University's Ideal Characteristics.&nbsp;As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for&nbsp;advancing diversity, equity, and inclusion in the performance of their roles while&nbsp;demonstrating&nbsp;a&nbsp;service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability.&nbsp;Alvernia University strives to be a community supportive of diverse perspectives and identities and strongly encourages applications from women and minorities.&nbsp;How to Apply:&nbsp;Candidates should apply on the Alvernia website with the following: &nbsp;(1) Cover letter&nbsp;(2) Curriculum vitae&nbsp;(3) Teaching philosophy statement&nbsp;(4) Brief research statement including proposed integration of undergraduate researchers&nbsp;(5) Unofficial undergraduate and graduate transcripts&nbsp;(6) Names and contact information for at least three references. The search committee may later contact listed references to request letters of support. &nbsp;Alvernia University is seeking candidates who are committed to excellence of inclusion through working with all constituents of the entire Alvernia community.&nbsp; &nbsp; Alvernia University is an equal opportunity employer committed to Franciscan values and achieving excellence through diversity and inclusion.&nbsp;

Alvernia University

Assistant Professor of Management & Director of MBA Program

About Alvernia University &nbsp;Alvernia University is a small (about 2500 students) Liberal Arts university with a social justice, Franciscan Catholic mission, and a Professional/Doctoral University designation. US News &amp; World Report magazine ranks Alvernia in the top 300 for National Universities and in the top 100 for Top Performers on Social Mobility. All Alvernia University employees promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University’s Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating service orientation, respect for all, intellectual curiosity, solution focus, innovation, and mutual accountability.The School of Engineering currently offers BS degrees in Mechanical-, Electrical-, and Industrial Engineering. We plan to begin offering a BS in Civil Engineering and an MS in Engineering Management in Fall 2025, with more undergraduate and graduate programs planned over the next few years. The School of Engineering resides in the new CollegeTowne campus in downtown Reading, Pennsylvania. This 250,000 ft2 building houses the engineering, business, and health science programs and is minutes from the main campus.&nbsp;Job SummaryAlvernia University’s School of Engineering invites applications for the Director of the Master of Science in Engineering Management program to start in the Spring, Summer, or Fall of 2025. Candidates must (1) hold an MS or Ph.D. degree in Engineering Management, Industrial Engineering, or a related discipline by their start date, (2) have a commitment to undergraduate and graduate education, and (3) demonstrate the potential to educate students and mentor adjunct faculty. This position has both administrative and teaching responsibilities.&nbsp;The Director will develop and maintain curriculum and courses, ensure the program’s quality, recruit students, interact with industry partners, supervise Capstone projects, hire and manage adjunct faculty, and help prepare for and maintain accreditation. They will also teach graduate-level courses in the Engineering Management program and serve on Department, College, and University committees as part of the position. The candidate will become an integral part of expanding the undergraduate and graduate offerings of the School of Engineering over the next several years.&nbsp;The ideal candidate will have experience (1)&nbsp;teaching asynchronous- and synchronous online courses, (2)&nbsp;recruiting graduate students, (3)&nbsp;developing graduate programs,&nbsp;(4)&nbsp;preparing for accreditation, and (5) developing adjunct faculty.The position is located in Reading, Pennsylvania, but a hybrid or remote position may be possible. Please indicate your on-site/hybrid/remote intention in the cover letter. This position is not eligible for tenure and is a one-year, renewable contract.&nbsp;How to ApplyQualified candidates should apply on the Alvernia website with the following:(1) A cover letter(2) Curriculum vitae(3) Names and contact information for at least three references.&nbsp;The search committee may later contact listed references to request letters of support.&nbsp;All applications received before November 1, 2024, will receive full consideration. Employment is contingent upon the completion of a satisfactory background investigation.Alvernia University is seeking candidates who are committed to excellence of inclusion through working with all constituents of the entire Alvernia community. Candidates from traditionally underrepresented groups are strongly encouraged to apply.&nbsp;

Director of MS in Engineering Management

Alvernia University is seeking applications for a part-time (Adjunct) Instructor to teach Introduction to Sport Management undergraduate course. The course is offered&nbsp;in class&nbsp;on Mondays, Wednesdays, and Fridays between 9:05 AM and 9:55 AM in the Spring 2025 semester, starting 1/21/2025 and ending 5/2/2025.Applicants must have a minimum of a Master’s degree in Sport Management or a related field. Experience teaching sport management/business courses at the undergraduate level is preferred.

Adjunct -  SM 201: Introduction to Sport Management

Alvernia University is seeking adjunct faculty for the John R. Post School of Engineering.Residential courses in the field of Engineering ManagementExperienced professionals with content knowledge with a preferred minimal academic credential of a Master's Degree are encouraged to apply and join our growing academic community.Alvernia University is seeking candidates who are committed to excellence of inclusion through working with all constituents of the entire Alvernia community.Alvernia University is an equal-opportunity employer committed to Franciscan values and achieving excellence through diversity and inclusion.Please contact the Director of the John R. Post School of Engineering, Joseph M. Mahoney, at <a href="mailto:joseph.mahoney@alvernia.edu" target="_blank">joseph.mahoney@alvernia.edu</a> with inquiries.Alvernia University is seeking candidates who are committed to excellence of inclusion through working with all constituents of the entire Alvernia community.

Part-Time Adjunct - Engineering Management

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTION<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-AK1The hourly range for this position is $16.75 - $21.00 Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Resident Services Coordinator - Ellison Heights

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYWorks as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents.</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community.</li><li>Establishes and maintains relationships with University clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.&nbsp;</li><li>Assists with summer Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending.</li><li>Raise purchase orders in accordance with procedures.</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximise efficiency of utilities.</li></ul>Key Relationships<ul><li>Onsite Team Members.</li></ul>Knowledge &amp; Qualifications<ul><li>Good level of general education.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems).</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation.</li></ul>Experience &amp; SkillsEssential<ul><li>Excellent customer service skills and significant experience in a customer facing service delivery role.</li><li>Good team player with strong relationship building and influencing skills.</li><li>Ability to act autonomously, taking decisions and/or action when required.</li><li>Fluent English verbal and written communication skills.</li><li>Excellent organization skills with the ability to multi task and priorities.</li><li>Numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Customer Service Associate

The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. The Public Affairs division promotes the agency’s key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Product Management and Operations unit is responsible for managing the delivery of major/recurring projects such as the Voter Guide, candidate materials, agency publications, and the CFB’s web properties. Our project management, language access, and digital operations teams work together to ensure that our materials are accessible and relevant to all New Yorkers, especially underrepresented communities. Reporting to the Director of Product Management and Operations, the Project Manager will lead the execution and distribution of agency publications and projects, including the citywide Voter Guide mailed to all eligible voters in New York City. The Project Manager will also research and partner with vendors to produce new accessible versions of agency collateral, such as audio, Braille, and audience-specific editions of resource materials. Responsibilities include but are not limited to: -Assist with the management of the Voter Guide and other projects as assigned, including creating project schedules, managing workflow, and identifying and managing risks. -Collaborate with colleagues across the agency to obtain information and input and coordinate creation and distribution of materials. -Manage project budgets of over $1 million, requesting and reviewing estimates and tracking expenses against approved budgets. -Identify project staffing and resource needs and work with Director of Product Management and Operations to assign internal staff or vendors to tasks. -Develop accessible versions of print, video, digital, and other materials, coordinating internal accessibility reviews, conducting research, and obtaining feedback as needed. -Clearly communicate project roles, scope, and timelines, providing proactive and regular updates on progress. -Coordinate with design, printing, video and other vendors and report on costs, scope of work, and performance as needed to inform procurement processes. -Liaise with the Language Access team to request and deliver translated versions of materials. -Actively monitor and ensure the quality of all products. -Publish information to the website, work with Digital Operations Specialist and directly supporting content entry during high-volume periods. -Conduct retrospectives on major projects and suggest process improvements, including opportunities to use technology to improve workflow and efficiency. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge -Proficient understanding of various project management methodologies and their appropriate application in different project contexts, including knowledge of change management frameworks and practices to effectively navigate project changes and facilitate smooth transitions. -Understanding of stakeholder identification and management strategies, ensuring effective communication and collaboration throughout the project lifecycle. -Knowledge of risk assessment and management techniques, including identification, analysis, and mitigation strategies to minimize project risks. -Comfort using software and digital tools for project management. -Strong grasp of budgeting processes and financial management principles, enabling effective allocation of resources and monitoring of project expenditures. Skills -Strong project management and organizational abilities with a keen eye for detail. -Strong communicator and collaborator who can adapt to a variety of work styles and synthesize feedback from multiple stakeholders. Abilities -Ability to work well under pressure and effectively prioritize tasks to keep team members focused amidst shifting timelines and needs. -Demonstrated ability to research and propose new approaches and think creatively and flexibly about how to meet diverse audience needs. Other -Taking responsibility for decisions and outcomes, both personally and as a team, with a commitment to ethical practices and transparency in all dealings. -Fostering an inclusive environment where diverse perspectives are valued and embracing new ideas to improve processes and solve problems. -Strong attention to detail while maintaining flexibility to adjust strategies and approaches in response to changing circumstances. -Understands and considers the needs and perspectives of others and motivates team members to reach common objectives. -Exhibits passion and energy for the work and the agency’s mission. PREFERRED QUALIFICATIONS -At least 3 years of work experience overseeing major projects across multiple teams or stakeholders. -Experience managing projects with budgets of $1 million or more. -Experience overseeing digital projects and/or leveraging technology to improve the efficiency and quality of existing processes. -Knowledge of language(s) other than English. -Lived or work experience within immigrant communities. -Demonstrated interest or experience with plain-language writing, accessible formats, or related best practices to improve the accessibility of educational and communications materials. Additional Information The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training, coaching), wellness programs, and much more! The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. How to Apply All applicants must apply through NYC Government Jobs | Explore Careers | City of New York (<a href="https://cityjobs.nyc.gov/" target="_blank">https://cityjobs.nyc.gov/</a>) - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency.<h4>Minimum Qualifications</h4>1. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or 2. A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or 3. Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Project Manager (2 Positions)

SUMMARYThe Kidney Care Options Educator &amp; Care Coordination role supports the growth of home dialysis and patient admissions by providing education for optimal management of advanced CKD and modality options to patients and families, physicians, community members, USRC Staff and Hospital partners. This role acts as a patient liaison to coordinate care in preparation for initiation of dialysis or navigation between dialysis modalities. This position provides support and care coordination in the CKD period through education on Kidney Care Options, access placement, and financial concerns and introduces the patient to USRC facilities and modality of choice. The Kidney Care Options Educator &amp; Care Coordinator bridges care/communication between physician practice and USRC to ensure continuity of care in timely manner.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Strategically promote USRC Kidney Care Options Program to Nephrology Offices, Hospital Case Managers and Primary Care Physicians.</li><li>Develop and sustain strong relationships with external and internal physicians/hospitals. Provide follow-up to Nephrologists regarding education provided to their patients.</li><li>Develop and provide scheduled group and individual classes for CKD Stage 4 and 5 patients and their families for optimal management of advanced stage CKD, including Kidney Care Options education.</li><li>Under direct supervision of a Registered Nurse, provide Kidney Care Option Education to all new patients admitted to the in-center facilities within 60 days and identified existing in-center patients.</li><li>Manage overall Kidney Care Options education calendar. Communicate the group class schedule to all local Administrators, Regional Vice Presidents, Director of Home Therapies, Home Therapy Registered Nurses, physician groups and community and Hospital partners.</li><li>Manage process for monitoring and tracking patients through the Kidney Care Options program. Maintain communications throughout to In Center and Home Personnel on patient status. Report metrics to Home Management at an established cadence.</li><li>Act as the patient liaison to coordinate care for patient including, but not limited to, access placement, financial concerns, and transition to USRC facility</li><li>Strategize with Administrators, Social Workers, Home Therapy Registered Nurses, Regional Vice Presidents and Home Therapy Management for Home growth opportunities.</li><li>Follow-up with patients educated on a monthly basis to ensure a continued relationship with USRC.</li><li>Cultivate professional relationships outside of USRC by participating in community activities at a minimum of once per quarter.</li><li>Participate in USRC staff training and education programs to ensure knowledge of program.</li><li>Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.</li><li>Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.</li><li>Regular and reliable attendance is required for the job.</li></ul>

U.S. Renal Care

Kidney Care Options Educator, Care Coordinator

06-Dec-2024<h4>Senior Business Analyst</h4>Harvard University Information Technology 67565BRPosition DescriptionHarvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. &nbsp;We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. &nbsp;HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. &nbsp;If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp; &nbsp; This is a fully benefited, full-time Harvard University position that has been funded for 3 years from date of hire. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.&nbsp; Reporting to an Associate Director on the Research Administration and Compliance Systems team, the Senior Business Systems Analyst supports the service delivery of university-wide systems, solutions, and services with a focus on the research administration, research compliance, and research management. This position is a term (3-year) position funded by the IT Capital Review Board (ITCRB) for a project to deliver a set of integrated solutions aimed at reducing administrative burden and increasing efficiency for the university-wide research administration community. These solutions will support the financial administration, management, and compliance for research-related funding. These solutions may include dashboards, workflow tools, and/or third-party solutions integrations. &nbsp; The Senior Business Systems Analyst works closely with the user community, fellow team members, technical partners, and vendors to design, test, implement, and validate solutions to support ongoing and emerging needs. &nbsp; Principal Duties and Responsibilities:&nbsp;<ul><li>Participate in the planning and facilitation of business requirements sessions such as workshops, meetings, and other user research methods&nbsp;</li><li>Develops, documents, and delivers user research/feedback sessions in order to gain insight into user needs and pain points. &nbsp;</li><li>Coordinates with business partners on timing, testing, business process re-design, documentation, training. Internal coordination with project team including technical lead, developers, QA staff.&nbsp;</li><li>Draft systems and reporting specifications and designs detailing the logic, configuration, and security requirements to be implemented.&nbsp;</li><li>Identify change management requirements, assist in the development of training materials, end user communications, and marketing materials.&nbsp;</li><li>Develop<ul><li>test plans and test system functionality to ensure enhancements, bug fixes, and patches have corrected identified problems without introducing regression issues. Log, track, and follow bugs through development life cycle.</li><li>and deliver presentations to user group and stakeholder meetings.</li></ul></li><li>Serve as resource to senior management, product managers, and business systems analysts on areas of product and/or business expertise.&nbsp;</li><li>Collaborate with business systems analysts, product managers, and vendor partners to production and reporting support for enterprise applications, including in-depth analysis, troubleshooting, researching and recommending resolution options to ensure systems remain operational and data integrity is upheld within applications.</li></ul>Basic Qualifications<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsRequired:&nbsp;<ul><li>Minimum of 3 years’ experience in a technical environment or functional experience with grants management or sponsored programs applications or other systems experience.</li><li>Strong<ul><li>project management, organizational, analytical, collaboration and communication skills.</li><li>background/expertise in financial data.</li></ul></li><li>Experience<ul><li>in report and solutions development required including design, testing, implementation, and documentation.</li><li>in data analysis including experience with SQL and/or data querying / data modeling tools and technologies.&nbsp;</li><li>with low/no code workflow tools.</li></ul></li></ul>Additional Qualifications:&nbsp;<ul><li>Experience<ul><li>with custom software projects and applications is strongly preferred.</li><li>with Oracle Analytics Suite and Oracle APEX a plus.</li><li>developing and executing tests including regression tests.</li></ul></li><li>Knowledge of<ul><li>information technology applications, processes, software.</li><li>research administration, research compliance, and/or financial management business areas is a plus.</li></ul></li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor&nbsp;</li><li>Ability<ul><li>and willingness to learn new technologies. Motivated, self-starter.</li><li>to synthesize business requirements and challenges into technical solutions.</li></ul></li><li>Strong problem solving, organizational, analytical, data analysis, interpersonal, and facilitation skills&nbsp;</li><li>Excellent relationship building skills, especially customer service skills and service mindset approach. &nbsp;</li><li>Must understand basic fundamentals of iterative development, software development processes and procedures; understand incremental delivery and the value of metrics.&nbsp;</li><li>Advanced desktop application skills including Excel, Word, MS Project, Access, PowerPoint, and Visio.</li><li>Hands-on experience with ERP, research administration systems, or student information systems preferred.</li><li>Proven ability to quickly assimilate to new technology and/or applications required.&nbsp;</li><li>Familiarity with Atlassian tools (JIRA, Confluence) a plus.</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>Working Conditions<ul><li>Work is performed in an office setting</li></ul>Additional InformationPlease note:&nbsp;<ul><li>Harvard University requires pre-employment reference and background screening. &nbsp;</li><li>We are unable to provide work authorization and/or visa sponsorship. &nbsp;</li><li>This position has a 180-day orientation and review period.&nbsp;</li></ul>The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.&nbsp; &nbsp; Accessibility:&nbsp; Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.&nbsp; Work Format DetailsThis position is Hybrid (partially onsite/partially remote) with the possibility of fully remote.<ul><li>Fully remote is for work locations over 150 miles from campus and within an approved Harvard registered payroll state. All remote work must be completed in a registered state,&nbsp;which includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only) Harvard registered payroll state. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.</li></ul>Travel to campus may be necessary based on business needs and the nature of work and needs to be in accordance with&nbsp;HUIT policy. Examples include bi-annual or quarterly Town Halls, critical business meetings, and other work events.&nbsp; About UsMore about HUIT: Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.&nbsp; Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.&nbsp; HUIT’s core values are User Focused, Collaborative, Innovative and Open. HUIT’s core values are:&nbsp;<ul><li>User-focused&nbsp;</li><li>Collaborative&nbsp;</li><li>Innovative&nbsp;</li><li>Open&nbsp;</li></ul>IT Academy (designed for IT Staff): HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/&amp;nbsp" target="_blank">https://itacademy.harvard.edu/&amp;nbsp</a>;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Cambridge Job CodeI0858P IT Business Analysis Prfss IV Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade058DepartmentAdministrative Technology ServicesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-BT1

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