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Customer Service Representative at National Life Group - Mandarin Speaking<h5>Starting rate is $24/hr with additional pay for relevant skills and experience.&nbsp; &nbsp;After training this position allows for a hybrid work schedule with three days onsite in our Texas or Vermont office.</h5>This role does not qualify for sponsorship. Must be fluent in English and Mandarin&nbsp;The Opportunity to Make a DifferenceWe will train you to work directly with our customers across America to ensure they have a positive experience in understanding their life and annuity policies with National Life Group.&nbsp; You will empower customers by providing information, help to solve important issues, and collaborate with the team to reach our full potential and achieve results. &nbsp;Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.Our hours of operation are 8am-6pm Monday-Friday with representatives working an 8 hour shift between those hours.&nbsp;Successful Candidates We’re Seeking<ul><li>Associate’s degree or higher preferred&nbsp;</li><li>You have 2+ years of professional work experience interacting with customers</li><li>You are passionate about working for a company with a cause-driven culture</li><li>You are able to successfully pass a background check that may include fingerprinting</li></ul>The Skills to Succeed<ul><li>You are great with people</li><li>You enjoy delighting customers with exceptional service</li><li>You are an excellent communicator, with strong listening skills</li><li>You have solid computer and math skills</li><li>You are strong with solving problems&nbsp;and working in a collaborative environment</li><li>You are great at multi-tasking in a fast paced environment and are computer savvy (web searches, MS Office and Mainframes)</li><li>You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change</li></ul>What You’ll Find at National Life Group<ul><li>Competitive pay (Starting rate is $22/hr with additional pay for relevant skills and experience) with quarterly bonus opportunities (based on performance)&nbsp;and outstanding health, wellness and insurance benefits</li><li>Genuine opportunities for growth and career advancement</li><li>Over $5K in annual tuition reimbursement, including&nbsp;full tuition sponsorship&nbsp;for completing your undergraduate and graduate degrees with University Arizona World Campus</li><li>Paid time off and holidays</li><li>40 hours of community service hours annually</li><li>A culture committed to inclusion and diversity</li></ul><h6>The starting rate listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6><h6>#LI-BL1</h6>

National Life Group

Customer Service Representative - Bilingual – Mandarin

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Advance Equity</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Qualities of ExcellenceAs faculty members of Lone Star College, we strive to create a nation of world citizenry in our students. In that pursuit, we model ways of thinking and being that incorporate diversity, equality, and equity. Our culture, then, requires the possession of transcendent qualities that, while immeasurable, are evident in global citizens. We are compassionate with our students, colleagues, and ourselves. We are innovative in the pursuit of learning. Ultimately, we create a culture where learning thrives, people are safe, and we mirror the qualities of world citizenry.Lone Star College faculty are dedicated to four qualities of excellence:<ul><li>Student Invested</li><li>Content Expert</li><li>Pedagogically Excellent</li><li>Institutionally Dedicated</li></ul>Campus Marketing StatementLone Star College-University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science &amp; Innovation, the Energy &amp; Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall.&nbsp;Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.Job DescriptionPURPOSE AND SCOPE:It is the responsibility of the teaching faculty to provide the learning activities and support that will lead to the achievement of the course objectives and contribute to the educational environment of the college and the community. &nbsp;Primary responsibilities are to plan, develop and teach courses within the curriculum in a manner that facilitates student learning.Adjunct faculty are hired in a part-time capacity on a semester-by-semester basis, contingent upon the needs of the System. Lone Star College accepts application material year-round from qualified applicants willing to teach on a part-time basis. Adjunct (part-time) faculty hiring is based on student demand. We offer day, evening, and weekend classes. Classes are offered at various times and locations during the academic year. As a rule, adjunct faculty may teach a maximum of five classes per academic year.ESSENTIAL JOB FUNCTIONS:<ul><li>Teaches Energy, Manufacturing &amp; Trades Management courses at a variety of times and locations</li><li>Creates engaging lessons that promote student involvement and application of the material.</li><li>Submits required college reports and forms in a timely manner</li><li>Utilizes a course syllabus for each course, following established institutional guidelines</li><li>Meets with and advises students either before or after class or by appointment, electronic communication, or other appropriate methods</li><li>Evaluates students to measure their progress in achieving course objectives and informs students in a timely manner of their progress</li><li>Maintains professional relationships with students, colleagues, and the community</li><li>Attends meetings, trainings, and orientations as required</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Mastery of course content</li><li>Demonstrated leadership skills; Style that emphasizes collaboration, teamwork, and facilitation</li><li>Excellent oral and written communication skills and interpersonal skills</li><li>Ability to appreciate alternative viewpoints; Ability to work effectively with a wide variety of people</li><li>Demonstrates interest in interdisciplinary teaching, service learning, learning technologies, course development, and adult learning methodologies including collaborative learning, learning communities and distance learning</li><li>Commitment to academic excellence, exceptional service and providing a dynamic climate for life-long learning</li><li>Demonstrated ability to develop and implement instructional approaches such as service learning/civic engagement, learning communities, and the effective use of technology</li><li>Ability to use effective strategies to engage students in their learning</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp;<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment, and any specialized equipment standard within the discipline/industry</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Computer Equipment utilized in simulation</li><li>All types of equipment utilized in simulation as well as that controlling the chemical plant will be used.</li><li>Work is performed in a climate-controlled classroom and/or lab environment with minimal exposure to safety hazards</li><li>There is required time outside in the environment. Both with students and during maintenance. These times may be during all seasons and all times of the day and night</li><li>Hours will vary depending on class time;&nbsp; Instructors are required to meet with classes at all scheduled times and be available to students outside of class instruction</li><li>EMTM work requires that health and safety precautions are followed at all times</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Master's in management, business management, computer/ management information systems, leadership or related field and at least (3) years of work experience in the field or teaching in the field at the post-secondary level</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Doctorate in related field</li><li>Higher education teaching experience in the field of Business, Business Management, Management Information Systems, Leadership, Process Technology or related field</li></ul>Salary$55.81 per contact hour.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Lone Star College System

Adjunct Faculty, Energy, Manufacturing, & Trades Management

<h4>Position Description:</h4> As part of Investment Services team, the Platform and Data Strategy Business Analyst is responsible for execution and ongoing analysis and improvement of platforms and data processes. The position is critical to enhancements/implementations to platforms, issue resolution and helping to drive scale and efficiency across multiple systems, groups and processes. We are looking for someone who is passionate about technology, data strategy, business intelligence, business requirements exploration and discovery, systems improvements, data consumption processes and reporting. The successful candidate will represent the needs of the Platform and Data Strategy BA functions. You will be a member of a team of associates passionate about platforms/technology, data strategy, driving modernization and helping to transform how investors perform their roles in the future. <h4>The Team</h4> Working within the Platform &amp; Data Strategy group, our work supports the business in multiple ways including platform and data strategy initiatives and support. We assist with gathering and analyzing business requirements, while helping with the transformation of the Investment Decisions Solutions (IDS) landscape. Our team is responsible for driving technology, data strategy, and process improvements on behalf of the IDS functions. You will work closely with the investors, operations, and technology partners as the Business Liaison to improve current technology platforms and enhance data strategy and quality, while also helping to drive the implementation and adoption of new tools, process and technology within the business. <h4>The Expertise You Have </h4><ul><li>0 -3 years’ experience working in a corporate setting </li><li>Proven capabilities working with project/platform implementations and data strategy/analysis with a sophisticated technical curiosity </li><li>Conceptual understanding of databases with some experience with Python and/or SQL </li><li>Basic understanding of process improvement methodologies </li></ul><h4>The Skills You Bring </h4><ul><li>Strong analytical skills and problem-solving capabilities. </li><li>Strong Excel skills </li><li>Strong PowerPoint skills </li><li>Basic project management skills </li><li>Strong organizational skills, with the ability to work on multiple assignments simultaneously </li><li>Good interpersonal skills, including excellent written and verbal communications skills </li><li>Learning mentality, always seek to understand the underlying platform, data and technology working to effectively bridge between issues and their root cause </li><li>Strong team-oriented approach to getting work done </li><li>Interest in Financial Services and Asset Management with a desire to grow career </li></ul><h4>The Value You Deliver </h4><ul><li>Enhance platforms and ensure high quality data for investors </li><li>Identify technical and business process issues and collaborate with business, operations, data and technology partners in resolving them </li><li>Ensure the quality and timeliness of ongoing platform and data strategy initiatives </li><li>Work with investors to help them process, use and understand platforms and data across a variety of applications </li></ul> <h4>Company Overview</h4> Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. <h4>Join Us</h4> At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.” We invite you to Find Your Fidelity at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Business Analyst

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!SIGN ON BONUS AVAILABLE BENEFITS BEGIN DAY 1! Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator LifePath Hospice

Customer Service Representative at National Life Group&nbsp; - Spanish&nbsp; Speaking<h5>Starting rate is $22/hr with additional pay for relevant skills and experience.&nbsp; &nbsp;After training this position allows for a hybrid work schedule with three days onsite in our Texas or Vermont office.</h5>This role does not qualify for sponsorship. Must be fluent in English and Spanish&nbsp;The Opportunity to Make a DifferenceWe will train you to work directly with our customers across America to ensure they have a positive experience in understanding their life and annuity policies with National Life Group.&nbsp; You will empower customers by providing information, help to solve important issues, and collaborate with the team to reach our full potential and achieve results. &nbsp;Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.Our hours of operation are 8am-6pm Monday-Friday with representatives working an 8 hour shift between those hours.&nbsp;Successful Candidates We’re Seeking<ul><li>Associate’s degree or higher preferred&nbsp;</li><li>You have 2+ years of professional work experience interacting with customers</li><li>You are passionate about working for a company with a cause-driven culture</li><li>You are able to successfully pass a background check that may include fingerprinting</li></ul>The Skills to Succeed<ul><li>You are great with people</li><li>You enjoy delighting customers with exceptional service</li><li>You are an excellent communicator, with strong listening skills</li><li>You have solid computer and math skills</li><li>You are strong with solving problems&nbsp;and working in a collaborative environment</li><li>You are great at multi-tasking in a fast paced environment and are computer savvy (web searches, MS Office and Mainframes)</li><li>You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change</li></ul>What You’ll Find at National Life Group<ul><li>Competitive pay (Starting rate is $22/hr with additional pay for relevant skills and experience) with quarterly bonus opportunities (based on performance)&nbsp;and outstanding health, wellness and insurance benefits</li><li>Genuine opportunities for growth and career advancement</li><li>Over $5K in annual tuition reimbursement, including&nbsp;full tuition sponsorship&nbsp;for completing your undergraduate and graduate degrees with University Arizona World Campus</li><li>Paid time off and holidays</li><li>40 hours of community service hours annually</li><li>A culture committed to inclusion and diversity</li></ul><h6>The starting rate listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6><h6>#LI-BL1</h6>

Customer Service Representative - Bilingual – Spanish

This position is responsible for providing strategic direction for the Company’s various compliance programs, making recommendations to enhance current assessment models, administering the U.S. compliance program for the Company’s Investment Management division, including registered investment adviser (RIA) and broker dealer (BD) compliance, and supporting the Compliance leadership team. Additional responsibilities include ensuring compliance with our policies and procedures and other governing standards or requirements. Employees in this role will promote ethical behavior, facilitate ethical decision-making and contribute to compliance management activities and functions in support of the Company. JOB DESCRIPTION<ul><li>Develops, drafts, implements and ensures the administration of the compliance strategy based on compliance risk assessment results and other criteria.</li><li>Develops, drafts, implements and maintains various compliance controls and procedures.&nbsp; This includes policies and procedures as required by laws and regulations applicable to the Investment Management division including, among others, RIA and BD regulatory regimes.</li><li>Oversees projects/initiatives requiring compliance input and/or approval.</li><li>Coordinates U.S. regulatory filings including, for example, Form ADV, Form PF and Form BD.</li><li>Develops and provides annual and periodic training on compliance policies and procedures and emerging compliance issues and related matters.</li><li>Proactively collaborates with other departments (including Portfolio Management, Investment, Information Technology, Client Services, and Investor Relations teams) as needed to ensure compliance issues are addressed and strengthen the compliance program through monitoring and testing of controls.</li><li>Ensures adequate compliance documentation and retention is maintained.</li><li>Develops and conducts risk assessments for specific business units/sub-processes.</li><li>Works closely with business leaders to ensure internal and external communications and marketing materials related to the Investment Management division are compliant with SEC guidance.</li><li>Analyzes and mitigates potential conflicts of interest in accordance with policies and procedures.&nbsp; This may include, among other things, matters related to gifts and entertainment, political contributions and outside business activities.</li><li>Liaises with Compliance team members in Europe and Asia-Pacific with respect to compliance issues affecting the global Investment Management division, including AIFMD and RIA implications.</li><li>Establishes systems for auditing, tracking, and reporting the Company’s compliance with applicable legal and regulatory requirements.</li><li>Stays abreast of emerging compliance requirements and issues and accesses external experts and resources as needed.</li><li>Assists in developing and promoting a compliance function that effectively manages and mitigates risk, establishes proper controls, supports capital raising and other business transactions and protects the Company from legal and regulatory risk.</li><li>Leverages technology solutions for routine matters in order to promote efficiency.</li><li>Participates in events (community, diversity, etc.) on behalf of the organization and provides appropriate representation.</li></ul>Knowledge, Skills, Abilities:<ul><li>7 or more years of relevant compliance experience. Law firm or other legal training a plus.</li><li>Demonstrated knowledge of the U.S. Securities Act of 1933, Investment Advisors Act of 1940 and Investment Company Act of 1940 and broad knowledge of other federal and state securities laws and regulations applicable to private equity funds and investment advisers.&nbsp; Real estate private equity experience a plus.</li><li>Must have strong professional verbal and written communication skills and be able to draft policies and procedures that meet regulatory requirements and align with business needs and objectives. Must be able to respond effectively to sensitive inquiries or complaints.&nbsp; Ability to maintain confidentiality required.</li><li>Experience with the Company’s current and proposed regulatory regimes, including SEC, FINRA, AIFMD, CFTC and ERISA.</li><li>Understanding of and experience overseeing compliance with the Foreign Corrupt Practices Act and anti-money laundering laws preferred.</li><li>Excellent leadership skills, interpersonal skills and initiative are imperative for this position.&nbsp; Must be approachable and able to relate to others.&nbsp;</li><li>Highly organized and detail oriented with strong time management, project management, research, communication and analytical skills.</li><li>Ability to manage multiple priorities, make quick and effective decisions, set and meet goals and consistently meet deadlines.&nbsp; Ability to be flexible and quickly adapt to changing business needs and processes.</li><li>Proficiency with compliance technology tools and applications.&nbsp; Advanced working knowledge of Microsoft Office applications and general office equipment..</li><li>Minimum of a Bachelor’s degree (B.A.) from four-year college or university. Advanced degrees in law or business preferred.</li></ul>#LI-hybrid#LI-BB1Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Robust Benefits Offered for Full-time Team Members:<ul><li>Medical, Dental, Vision, Life</li><li>401(k) with Company Match (eligibility required)&nbsp;</li><li>Short-term &amp; Long-term Disability</li><li>Critical Illness/Accident/Hospital Indemnity Plans</li><li>Employee Assistance Program</li><li>Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Director, Investment Management Compliance & Risk

Job Description:The Health Information Management Technology Adjunct position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the Department Chair, or other leadership members. The incumbent must exhibit strong organizational skills and the ability to multitask while engaging large groups of people with complicated material.Instruction &amp; Student Learning <ul><li>Teaches assigned courses as scheduled. Designs curriculum embracing diversity, in all forms, to foster talent in students while modeling inclusive teaching strategies, with an understanding of the socio-cultural issues of traditionally underrepresented groups.</li><li>Considers individual differences of students in order to design and support a range of appropriate learning activities.</li><li>Participates in the identification of students with academic or other needs and responds by utilizing an appropriate resource.</li><li>Uses technology in a manner appropriate to the nature and objectives of courses and programs and communicates clearly to students the expectations concerning the use of such technology.</li><li>Keeps accurate and appropriate records in accordance with departmental policies.&nbsp;</li><li>Maintains attendance records, determines and submits grades timely, and in accordance with established policies and procedures of the College, and communicates progress feedback as well as other relevant information to students throughout the semester.</li><li>Distributes and maintain accurate syllabi that incorporates departmental, college, cross-college, and instructor requirements.</li><li>Conducts classes punctually and in accordance with the prescribed meeting schedule.</li><li>Employs appropriate assessment techniques to measure students’ performance in achieving course goals and objectives.</li><li>Engages in periodic meetings with the department, Lead Instructor, and Chairperson relative to teaching duties and professional development.</li></ul>Student Engagement &amp; Advisement &nbsp; &nbsp;<ul><li>Creates a positive classroom atmosphere that encourages active and collaborative learning, student effort, academic challenge, student and faculty interaction, and support for learners.</li><li>Uses technology to assist in communication with students.</li><li>Encourages a sense of community among students for learning both inside and outside the classroom.</li><li>Refers students to appropriate student and academic support services available at the College or in the community.</li></ul>Diversity, Equity, &amp; Inclusion<ul><li>Helps to ensure the College meets its responsibilities in identifying areas of opportunity and systemic concerns while reporting complaints alleging discrimination.&nbsp;</li><li>Creates a welcoming, inclusive, equitable and productive work and learning environment where all students, faculty members, and college employees feel valued and are able to contribute to their full potential, regardless of their differences.</li><li>Ensures accessible and inclusive curriculum design and teaching strategies, and specifically promotes, advises, and supports curriculum development aimed at creating a diverse and equitable learning environment.&nbsp;</li><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications <ul><li>Associate or bachelor's degree in health information management and current certification in one of the following:</li><li>Registered Health Information Technician (RHIT) or </li><li>Registered Health Information Administrator (RHIA) or</li><li>Certified Coding Specialist (CCS) or</li><li>Certified Coding Specialist-physician based (CCS-P). </li></ul>Preferred Qualification<ul><li>Bachelor's degree + RHIA credential</li><li>Prior college-level teaching</li><li>Experience with Blackboard or other Learning Management Systems&nbsp;(LMS)</li></ul>Compensation: $55.88 / hourFull Time/Part Time:Part timeUnion (If Applicable):Scheduled Hours:20

COLUMBUS STATE COMMUNITY COLLEGE

Adjunct - Health Information Management Technology

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Advance Equity</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Qualities of ExcellenceAs faculty members of Lone Star College, we strive to create a nation of world citizenry in our students. Our culture, then, requires the possession of transcendent qualities that, while immeasurable, are evident in global citizens. We are compassionate with our students, colleagues, and ourselves. We are innovative in the pursuit of learning. Ultimately, we create a culture where learning thrives, people are safe, and we mirror the qualities of world citizenry.Lone Star College faculty are dedicated to four qualities of excellence:<ul><li>Student Invested</li><li>Content Expert</li><li>Pedagogically Excellent</li><li>Institutionally Dedicated</li></ul>Campus Marketing StatementLone Star College-University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science &amp; Innovation, the Energy &amp; Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall.&nbsp;Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.Job DescriptionPURPOSE AND SCOPE:It is the responsibility of the teaching faculty to provide the learning activities and support that will lead to the achievement of the course objectives and contribute to the educational environment of the college and the community. &nbsp;Primary responsibilities are to plan, develop and teach courses within the curriculum in a manner that facilitates student learning.Adjunct faculty are hired in a part-time capacity on a semester-by-semester basis, contingent upon the needs of the System. Lone Star College accepts application material year-round from qualified applicants willing to teach on a part-time basis. Adjunct (part-time) faculty hiring is based on student demand. We offer day, evening, and weekend classes. Classes are offered at various times and locations during the academic year. As a rule, adjunct faculty may teach a maximum of five classes per academic year.ESSENTIAL JOB FUNCTIONS:<ul><li>Teaches Energy, Manufacturing &amp; Trades Management courses at a variety of times and locations</li><li>Creates engaging lessons that promote student involvement and application of the material.</li><li>Submits required college reports and forms in a timely manner</li><li>Utilizes a course syllabus for each course, following established institutional guidelines</li><li>Meets with and advises students either before or after class or by appointment, electronic communication, or other appropriate methods</li><li>Evaluates students to measure their progress in achieving course objectives and informs students in a timely manner of their progress</li><li>Maintains professional relationships with students, colleagues, and the community</li><li>Attends meetings, trainings, and orientations as required</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Mastery of course content</li><li>Demonstrated leadership skills; Style that emphasizes collaboration, teamwork, and facilitation</li><li>Excellent oral and written communication skills and interpersonal skills</li><li>Ability to appreciate alternative viewpoints; Ability to work effectively with a wide variety of people</li><li>Demonstrates interest in interdisciplinary teaching, service learning, learning technologies, course development, and adult learning methodologies including collaborative learning, learning communities and distance learning</li><li>Commitment to academic excellence, exceptional service and providing a dynamic climate for life-long learning</li><li>Demonstrated ability to develop and implement instructional approaches such as service learning/civic engagement, learning communities, and the effective use of technology</li><li>Ability to use effective strategies to engage students in their learning</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp;<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment, and any specialized equipment standard within the discipline/industry</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Computer Equipment utilized in simulation</li><li>All types of equipment utilized in simulation as well as that controlling the chemical plant will be used.</li><li>Work is performed in a climate-controlled classroom and/or lab environment with minimal exposure to safety hazards</li><li>There is required time outside in the environment. Both with students and during maintenance. These times may be during all seasons and all times of the day and night</li><li>Hours will vary depending on class time;&nbsp; Instructors are required to meet with classes at all scheduled times and be available to students outside of class instruction</li><li>EMTM work requires that health and safety precautions are followed at all times</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Master's in management, business management, computer/ management information systems, leadership or related field and at least (3) years of work experience in the field or teaching in the field at the post-secondary level</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Doctorate in related field</li><li>Higher education teaching experience in the field of Business, Business Management, Management Information Systems, Leadership, Process Technology or related field</li></ul>Salary$55.81 per contact hour.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Advance Equity</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College was recognized in three areas: Shared Governance; Faculty Experience; Diversity, Inclusion &amp; Belonging.Campus Marketing StatementLone Star College-CyFairLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Located in suburban northwest Houston in the heart of the CyFair Community, the college provides a full range of offerings including unique programs in fire science technology, logistics management and sonography. Since opening our award winning campus in 2003, the college has experienced record growth and supports an exciting learning environment that brings together state-of-the-art technology and active, collaborative learning.Location address is 9191 Barker Cypress Road, Cypress, TX 77433.Job DescriptionPURPOSE AND SCOPE:The PT Coordinator I, Language Lab manages open and instructed labs on the LSC campus throughout the year.ESSENTIAL JOB FUNCTIONS:<ul><li>Respond to user questions and inquiries through telephone, e-mail, oral and written forms of communication</li><li>Attempt to resolve first contact issues by performing minor troubleshooting in the identification of applicable problems related to software applications or hardware applications used in language teaching and learning, etc.</li><li>Process Language Lab reservations by prioritizing and scheduling lab request for instructional usage</li><li>Assist lab coordinator in preparing and delivering orientation and training sessions to students and faculty</li><li>Identify user problems with software and hardware, research problems, troubleshoot as required, and instruct users in routine problem resolution</li><li>Maintain the security of the language lab and its contents from open to close on days, nights, and weekends</li><li>Confirm that open lab patrons sign in and out properly when using the lab outside of class</li><li>Assist lab coordinator in the digitization, duplication and distribution of language textbook multimedia materials</li><li>Assist lab coordinator in the promotion of the use of technology and multimedia materials in language study</li><li>Support instructional delivery as needed</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses good organizational skills</li><li>Ability to prioritize duties</li><li>High level of customer service</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp; <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED and at least 1 year of related work experience, or an equivalent combination of education and experience</li></ul>SalaryHourly Pay Rate is $16.40Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Coordinator I, Language Lab

Job Description Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Analyst to work in Fidelity’s Healthcare business unit in Durham, NC or Westlake, TX! The Role The Health &amp; Welfare Implementation Benefits Analyst (BA) will apply their consulting, analysis, and domain skills to deliver the best outcomes for our client, their participants and Fidelity. The Health &amp; Welfare Implementation Benefit Analyst is a key member of the Health &amp; Welfare (HW) Center of Excellence Implementation and Migration team that services Fidelity clients. The role provides for the ability to work in a growing Health &amp; Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health &amp; Welfare benefits administration landscape. The Expertise and Skills You Bring<ul><li>Bachelor’s degree or equivalent years of industry experience </li><li>3+ years of Health and Welfare benefits service experience </li><li>3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience. </li><li>Prior client implementation and\or platform migration experience a plus </li><li>Experience in Agile preferred, but not required. </li><li>Proficient with Microsoft Office applications </li><li>Ability to independently manage one’s own workload. </li><li>Regulatory and legislative knowledge in aligned service area </li><li>Understanding of benefits administration systems </li><li>Demonstrates superb communication skills (written and verbal) </li><li>Ability to conduct analysis and document findings. </li><li>Procedure execution and process improvement </li><li>Align, plan, and implement new product capability delivery within flight implementations. </li><li>Drive and / or support execution of key implementation activities (example: data conversion load). </li><li>Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements. </li><li>Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements. </li><li>Performing root cause analysis to determine gaps or trends for continuous improvement opportunities. </li><li>Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable </li><li>Creating training material and reference material for participant services </li><li>Assisting and coaching the broader virtual team </li><li>Engaging in and/or leading ongoing courses to support continued personal development. </li></ul> In addition to the above, the Center of Excellence (COE) requires skills in one of the following areas:Testing Lead:<ul><li>Provide project management for client testing for new implementations, migrations, and Annual Enrollment </li><li>Understand and manage to client testing timelines. </li><li>Test case set-up, data mining, and data mocking </li><li>Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT) </li><li>Manage defects. </li><li>Monitor and report on progress. </li><li>Troubleshoot and escalate environment issues. </li><li>Conduct client testing with business partners. </li><li>Identify testing process improvement opportunities. </li></ul>The Team Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health &amp; Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals. <h4>Company Overview</h4> Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4> At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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