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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.It begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.The Network &amp; Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multi-Rail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability.&nbsp; This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments.&nbsp; A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.&nbsp;The Merchant Data Office &amp; Enablement team (MDOE) is responsible for overseeing data products and platforms specific to the Global Merchant &amp; Network Services (GMNS) business. Our team is dedicated to helping American Express leverage enterprise-wide capabilities and assets to strengthen our integrated network and become an essential part of our customers’ digital lives. Within&nbsp;MDOE, Merchant Data &amp; Analytic Platforms team is responsible for creating and maintaining merchant-focused data solutions to power analytical and reporting capabilities and support enterprise strategy. We are seeking an Analyst/Sr. Analyst to join our team to work on scaling the data products to different use cases, analyze the rich merchant data to unearth opportunities and design solutions that fit within the current data landscape. This role is an exciting opportunity for a passionate analyst that is ready to learn and grow within the data product space. Primary responsibilities include:<ul><li>Work alongside Product Owner(s) to develop a product-level strategy and roadmap with initial focus on Merchant Organized Data Layer in Amex google Cloud platform Lumi.</li><li>Create feature and user story definitions working closely with Product Owners</li><li>Establish acceptance criteria, test strategy, and write user acceptance test cases</li><li>Be a data quality guru and build subject matter expertise in linking data dependencies from the SOR to suite of products, and enabling the rapid creation of new and valuable insights to drive the business</li><li>Develop deep understanding of integrations with other systems and platforms within the supported domains</li><li>Work closely with the Data Science/analytics team to identify how advanced analytics, can be leveraged to build new product features</li><li>Develop and adapt processes to take maximum advantage of technology advancements, reduce manual effort through automation, and drive accuracy and efficiency</li></ul>Required Skills/Qualifications:<ul><li>Qualification:Bachelor’s degree or above in a quantitative field such as mathematics, statistics, data analytics, or engineering&nbsp;</li><li>Product management experience: 1–2-year experience in large scale data as a service products or digital platforms using Agile methodology is preferred </li><li>Problem solving:&nbsp;Demonstrable analytical aptitude and ability to analyze data to come up with meaningful insights and make informed business decisions. Hands on experience on Hive, Python, SQL, Big Query is required </li><li>Effective communicator and influencer: Excellent verbal and written communication with an ability to convert business requirements to tech features </li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role ObjectiveThe Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions isrequired with prospects and clients.Job ResponsibilitiesProspecting (30 – 40% of time)&nbsp;▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities&nbsp;▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clientsPipeline management (10 – 20% of time)&nbsp;▪ Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)&nbsp;▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospectsClient solution(10 – 20% of time)&nbsp;▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)Negotiate and close(10 – 20% of time)&nbsp;▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions&nbsp;▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volumeCompliance(100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and SkillsAccount management &amp; pipeline management&nbsp;▪ Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes&nbsp;▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience&nbsp;▪ Bachelor’s degree preferred&nbsp;▪ Excellent sales experience, 5 - 7 years minimum&nbsp;▪ Proven experience winning new business relationships&nbsp;▪ Experience achieving sales quota and goals through multiple product offerings&nbsp;▪ Experience in a highly-regulated industrySalary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Business Development (Denver / Fort Collins)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.It begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.The Network &amp; Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multi-Rail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability.&nbsp; This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments.&nbsp; A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.&nbsp;The Merchant Data Office &amp; Enablement team (MDOE) is responsible for overseeing data products and platforms specific to the Global Merchant &amp; Network Services (GMNS) business. Our team is dedicated to helping American Express leverage enterprise-wide capabilities and assets to strengthen our integrated network and become an essential part of our customers’ digital lives. Within MDOE,&nbsp;Merchant Data &amp; Analytic Platforms team is responsible for creating and maintaining merchant-focused data solutions to power analytical and reporting capabilities and support enterprise strategy. We are seeking an Analyst/Sr. Analyst to join our team to work on scaling the data products to different use cases, analyze the rich merchant data to unearth opportunities and design solutions that fit within the current data landscape. This role is an exciting opportunity for a passionate analyst that is ready to learn and grow within the data product space. Primary responsibilities include:<ul><li>Work alongside Product Owner(s) to develop a product-level strategy and roadmap with initial focus on Merchant Organized Data Layer in Amex google Cloud platform Lumi.</li><li>Create feature and user story definitions working closely with Product Owners</li><li>Establish acceptance criteria, test strategy, and write user acceptance test cases</li><li>Be a data quality guru and build subject matter expertise in linking data dependencies from the SOR to suite of products, and enabling the rapid creation of new and valuable insights to drive the business</li><li>Develop deep understanding of integrations with other systems and platforms within the supported domains</li><li>Work closely with the Data Science/analytics team to identify how advanced analytics, can be leveraged to build new product features</li><li>Develop and adapt processes to take maximum advantage of technology advancements, reduce manual effort through automation, and drive accuracy and efficiency</li></ul>Required Skills/Qualifications:<ul><li>Qualification:Bachelor’s degree or above in a quantitative field such as mathematics, statistics, data analytics, or engineering&nbsp;</li><li>Product management experience: 1–2-year experience in large scale data as a service products or digital platforms using Agile methodology is preferred </li><li>Problem solving:&nbsp;Demonstrable analytical aptitude and ability to analyze data to come up with meaningful insights and make informed business decisions. Hands on experience on Hive, Python, SQL, Big Query is required </li><li>Effective communicator and influencer: Excellent verbal and written communication with an ability to convert business requirements to tech features </li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. Functional Description The Enterprise Risk Management (ERM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, is responsible for establishing and maintaining the Company’s overall risk management and governance framework. The team is also responsible for ensuring that risk management activities are being conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees. The ERM team is responsible for setting up frameworks for emerging risk types including technologies like Artificial Intelligence (AI) and Generative AI (Gen AI) and their adoption by the Company while ensuring safety and soundness. AI and Gen AI demonstrate potential in the areas of enhancing protection, productivity, and growth, but also introduce novel and heightens existing risks. The Manager, Artificial Intelligence (AI) Risk Management is an emerging role focused on managing the risks associated with the development and deployment of artificial intelligence (AI) systems within American Express. The incumbent will be responsible for executing on the overall risk management and governance framework for Traditional AI and Gen AI adoption at the Company. We are seeking an experienced manager to be a part of this exciting journey. Responsibilities <ul><li>Implement AI risk management framework, AI risk policy, and AI risk capabilities to identify, measure, manage, monitor, and report risks related to Traditional AI and Gen AI.</li><li>Identify heightened and novel risks presented by Traditional AI and Gen AI and oversee controls in line with AXP’s risk and control framework. Establish guidance and requirements for minimum recommended controls for each risk pillar in partnership with first and second line of defense.</li><li>Leverage AI risk framework to conduct risk assessments at an aggregate level and for various AI and Gen AI use cases, across the AI use case lifecycle.</li><li>Develop Board and management reporting on key risk metrics (Key Control Indicators, Key Risk Indicators and Key Performance Indicators) towards early identification of key Traditional AI and Gen AI risks.</li><li>Execute monitoring and testing processes to continuously evaluate AI risks.</li><li>Collaborate with leadership across Technologies, Privacy, Legal, Data and other organizations to report on the organization’s risk appetite for AI and monitor adherence to established thresholds.</li><li>Collaborate with GCO and other key partners, to develop and implement an enterprise-wide training module for Traditional AI and Gen AI risks.</li><li>Support the Gen AI risk governance council meetings for Gen AI Risk governance, use case risk assessments, including related record keeping and preparation of materials.</li><li>Support the socialization of the Gen AI use case risk assessment intake governance and life cycle management.</li><li>Support the socialization of the Gen AI risk policy setting forth risk assessment and governance structure, roles and responsibilities, and risk management requirements.</li><li>Support the development and delivery of enterprise role-based curriculum for AI risks, including all colleague training.</li><li>Facilitate and manage ongoing enhancements of risk factor analysis from all pillar SMEs and document minimum recommended controls for each risk area.</li><li>Support the development, collection and publication of standardized metrics for tracking Gen AI usage.</li><li>Track enterprise activities and develop leadership reporting as directed, including on AI risk taking, inventory, and escalations.</li><li>Support other internal teams on their regulatory exams/ reporting, public disclosures, board and risk committee reporting, litigation, etc. </li></ul>Qualifications <ul><li>Deep technical expertise in AI/machine learning technologies and their potential risks, and strategic thinking ability to align AI risk management with business objectives.</li><li>Minimum of five years-experience in risk management (preferably including Traditional AI and Gen AI), or related fields within the financial services industry. Strong background in risk management, compliance, and governance</li><li>Proven track record in operationalizing risk management frameworks for existing and emerging risks. Experience and expertise in Data Risk, Information Security, Operations, Privacy and Compliance is desirable. Experience in successfully executing AI risk management strategies in a Fortune 500 or similarly complex organization is desirable.</li><li>Advanced degree in Technology, Engineering, Risk Management, Computer Science, Mathematics, or a related discipline is preferred.</li><li>Knowledgeable of relevant Financial Services industry regulations globally, and AI standards, and ethical principles related to AI.</li><li>Knowledgeable of managing heightened and novel risks associated with AI and emerging technologies, in particular for Gen AI.</li><li>Knowledgeable of large language models (LLMs) and technology architecture, especially for cloud-based deployments would be a plus.</li><li>Proven expertise and track record in data-driven risk management and analytics tools / technologies.</li><li>Ability to bring the right balance of big picture thinking and intellectual curiosity. Applies a learning mindset to courageously and patiently evaluate multiple perspectives to reach a conclusion.</li><li>Ability to collaboratively deliver outcomes and results in a volatile, unstructured, challenging, and ambiguous environment.</li><li>Excellent communication and leadership skills to influence cross-functional teams.</li><li>Relevant industry certifications.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise. ORM is looking for a Senior Analyst of operational loss events (OREs) to be a key part of a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. How will you make an impact in this role?The Senior Analyst, Losses / Risk Events will:<ul><li>Ensure the accurate classification, reporting and escalation of OREs incurred by Amex</li><li>Ensure that loss reporting aligns with regulatory standards (CCAR, Basel, etc.)</li><li>Validate the first line’s loss data including root causes and adequacy of remediation efforts and identify issues that require second line challenge </li><li>Ensure appropriate financial impact analysis is conducted by the first line and reported to senior management and regulators.</li><li>Identify loss trends for actionable insights and suggest potential KRIs, metrics, etc. </li><li>Support and document scenario analysis, stress testing and planning processes </li><li>Ensure processes for reporting to internal stakeholders, committees and regulatory bodies etc. are maintained and improved</li><li>Leverage technology appropriately to support the ORE framework&nbsp;</li></ul>Qualifications<ul><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and critical operational risk management lifecycle activities</li><li>Experience in operational loss event capture, classification, reporting and root cause analysis; external loss analysis; regulatory reporting; scenario analysis and stress testing</li><li>1-3 years of experience of working within regulatory frameworks for systemically important banks (e.g., Basel II, Basel III)</li><li>Strong analytical and problem-solving skills, with an ability to analyze data and identify trends</li><li>Strong project management skills </li><li>Strong communication and interpersonal skills, with an ability to interact with all colleague levels</li><li>Understanding of the importance of high-quality processes, continuous improvement and best practices</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Operational Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Consumer New Product Development team is responsible for leading large, cross-functional teams to drive new products, benefits, and capabilities from ideation to market launch. We are a highly motivated and collaborative team, looking for a thought leader who has proven product development skills, relentless customer focus and the ability to thrive in a fast-paced environment. Key Responsibilities:&nbsp;<ul><li>Drive vision and development of new products, features, and capabilities based on an intimate knowledge of customer, business and technology&nbsp;</li><li>Lead Consumer-wide critical initiatives to drive business results, improve customer experiences, and increase agility in product development&nbsp;</li><li>Critical participant in concept development and end-to-end customer experience design&nbsp;</li><li>Integrate customer research, usability studies and market analysis into actionable product requirements&nbsp;</li><li>Write and prioritize features for new products and product enhancements, balancing the needs of customers and stakeholders&nbsp;</li><li>Collaborate and negotiate with several internal partners, such as Product Management, Risk, Legal, Compliance, Technology, Platform Owners more to define and pivot product needs&nbsp;</li><li>Drive products through development, testing, launch and post launch analysis- advocating to achieve the best outcomes </li></ul>Required Skills/Qualifications:<ul><li>Deeply inquisitive, enjoys creative problem solving, has a strong attention to details and a can-do attitude and enjoys working at the intersection of tech and business&nbsp;</li><li>Strong end-user focus and understanding of customer empathy&nbsp;&nbsp;</li><li>Bachelor’s Degree plus 3-5 years’ experience in Agile or Scaled Agile Product Development preferred&nbsp;</li><li>Experience working with partners to ideate and define business features; prioritizing features based on business / customer value and feasibility, conducting product owner test validations&nbsp;</li><li>Ability to manage technical, regulatory as well as communication complexity in large multi-workstream initiatives&nbsp;&nbsp;</li><li>Demonstrated strategic thought leadership to develop and iterate the product roadmap and backlog ensuring global reusability&nbsp;&nbsp;</li><li>Self-motivated with ability to manage multiple project priorities and drive flawless execution in a quickly changing, highly matrixed environment&nbsp;&nbsp;</li><li>Excellent communication skills with ability to engage and influence partners and senior leaders&nbsp;&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

<h4>On-Site Project Manager</h4>Time type: full timePosted on: December 12, 2024Job requisition id: R4352What we needThe Implementation Project Manager will work with cross-functional leaders including design, engineering, supply chain, finance, installation, commissioning, testing, operations, suppliers, and the customer to plan and implement automation solutions at client sites. The Implementation Project Manager's primary goal is to ensure the teams are aligned, plans are executed, issues/risks are managed effectively, and communications are crisp to ensure the successful execution of technical projects. This position will be a highly visible role and will interact with all departments and levels across the company including customers and Symbotic’s executive management.Remote, travel-based position.  For this remote role, we’re looking for someone in the Eastern or Central region to ensure sufficient on-site collaboration with current team members in Atlanta, GA. You will travel to that site location respectively.&nbsp;What we doOur Project Management team plays a critical role in technical automation projects, ensuring that the project is successfully executed, on time, and within budget. They serve as a key liaison between technical teams, stakeholders, and management, ensuring that the project is executed smoothly and successfully, meeting its objectives and delivering value to the organization.What you’ll do<ul><li>Responsible for overall project delivery (cost, schedule, quality) on the current project assignment.</li></ul><ul><li>Manage projects from site preparation through system acceptance in accordance with project objectives.</li></ul><ul><li>Manages all schedules, procedures, and controls for assigned projects.</li></ul><ul><li>Serve as the conduit for communication from the client to related parties within the company, EPC’s, and the subcontractors.</li></ul><ul><li>Facilitate the identification and resolution of issues, risks, and mitigation.&nbsp;</li></ul><ul><li>Lean-focused, continual improvement of new standards, processes, and procedures that streamline team interactions and communication.</li></ul><ul><li>Facilitate cross-functional meetings and regularly communicate initiative status to teams and stakeholders (internal and external).</li></ul><ul><li>Conduct earned value analysis and present it to stakeholders.</li></ul><ul><li>Review the status and monitor variances of the project relative to scheduling and cost control reporting.</li></ul><ul><li>Lead weekly meetings (internal and external) to cover project progress.</li></ul>What you’ll need<ul><li>Bachelor’s degree in an engineering discipline, construction management, or equivalent years of experience.&nbsp;</li></ul><ul><li>Minimum 3 to 5 years of related experience and/or training in construction, automation, and material handling fields.</li></ul><ul><li>Experience with high-level scheduling, scope, and cost management of complex projects.</li></ul><ul><li>Demonstrated proficiency in managing projects across broad internal (business leadership, sales/solutions, hardware and software engineering, etc.) &amp; external stakeholders (client leadership, general contractors, architects, subcontractors).</li></ul><ul><li>Track record of meeting project deliverables while remaining on time and within budget.</li></ul><ul><li>Must be able to identify and mitigate risks.</li></ul><ul><li>Demonstrated ability to implement creative solutions while working under pressure.</li></ul><ul><li>Ability to identify problems, collect data, establish facts, and draw valid conclusions.</li></ul><ul><li>Professional, detail-oriented, methodical, and organized.</li></ul><ul><li>Proficient with scheduling software and earned value management systems.</li></ul><ul><li>Ability to travel up to 60%.</li></ul>Our Environment<ul><li>Remote, travel-based position.</li><li>For this remote role, we’re looking for someone in the Eastern or Central region to ensure sufficient on-site collaboration with current team members in Atlanta, GA. You will travel to that site location respectively.&nbsp;</li></ul><ul><li>Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods where equipment is installed and ready for commissioning.</li></ul><ul><li>The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.</li></ul><ul><li>The employee is frequently required to walk and reach with hands and arms.</li></ul><ul><li>The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.</li></ul><ul><li>The employee must regularly lift and/or move up to 50 pounds.</li></ul><ul><li>Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.</li></ul><ul><li>Approximately 75% of site time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).</li></ul><ul><li>There will be steep stairs to climb into the structure You may be required to routinely walk up and down stairs to navigate the automation structure.</li></ul><ul><li>You will regularly be near railings that are high off the ground.</li></ul><ul><li>Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.</li></ul>#LI-RA1#LI-Remote Apply Now

Symbotic

On-Site Project Manager

<dt><h4>Description</h4></dt>The Bulloch County Health Department is seeking a highly qualified candidate to fill the full-time, salaried position of Customer Service Representative&nbsp;based in Statesboro, GA.&nbsp;As a CSR with the Bulloch County Health Department, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.It is our mission at the Southeast Health District, to promote and protect the health of people in Southeast Georgia, wherever they live, work and play, uniting with individuals, families, and communities to improve and enhance their quality of life.&nbsp;We have clinic locations in 16 counties in Georgia, including Appling, Atkinson, Bacon, Brantley, Bulloch, Candler, Charlton, Clinch, Coffee, Evans, Jeff Davis, Pierce, Tattnall, Toombs, Ware and Wayne counties.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.<dt><h4>Job Responsibilities</h4></dt>Under limited supervision, coordinates administrative operations requiring advanced knowledge of Health Department operations, policies, and procedures; Provides guidance, consultation, and technical assistance to clients and others within the organization; Researches and analyzes program/operation data and generates reports as needed. &nbsp;Provides clerical support for different Public Health programs and excellent customer service to internal and external customers.<dt><h4>Minimum Qualifications</h4></dt>High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required. Preferred Qualifications: Bilingual-Spanish; Computer experience (Word, EXCEL, PowerPoint, data entry, etc.); Public Health experience; Experience working in an office and/or clinic setting. Customer Service skills. <dt><h4>Additional Information</h4></dt>Benefits:40-hour work week (Monday – Friday), 13 paid holidays/yr., 3 weeks each of annual &amp; sick leave/yr., a defined benefit retirement plan including a 401(K) plan with a matching employer contribution, health and payroll deductible flexible benefits including employee, spouse and child life, AD&amp;D, dental, vision, legal, long term care, short and long-term disability and specified illness options are available. &nbsp;Also, medical/childcare spending accounts can be established in addition to deferred compensation – 457.Additional Information:The Southeast Health District (SEHD) encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals.A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.Employment Information:Current State employees are subject to State Personnel Board rules regarding salary.Southeast Health District accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. SEHD will contact educational institutions to verify degree, diploma, licensure, etc.The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.As an employee of SEHD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.SEHD is an Equal Opportunity EmployerDue to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notificationThis position is subject to close at any time once a satisfactory applicant pool has been identified.Applicant selected will be required to provide an “official” college transcript, if applicable. &nbsp;The SEHD may contact education institutions to verify degree, diploma, licensure, etc.Drug and Medical Screening may be required. &nbsp; Fingerprint Criminal Records Investigation is required.

Customer Service Rep 1, 2, or 3

Hiring Manager:&nbsp;Teresa H Ellison&nbsp;Job Abbreviation:&nbsp;PRJ900_R4_E&nbsp;Pay Grade:&nbsp;&nbsp;CDPENT-14&nbsp;Pay Range:&nbsp;$117,200.00&nbsp;-$175,800.00&nbsp;Join the Clean Energy RevolutionBecome&nbsp;aProject Managerat Southern California Edison (SCE) and build a better tomorrow.&nbsp;As part of the Outside Plant Construction &amp; Project Management group within Edison Carrier Solutions (ECS), you’ll oversee projects from initial field site walk to the start of construction. ECS provides wireless infrastructure and dark fiber services to telecommunication carriers and large enterprises. Your responsibilities will include completing site walks and reviewing zoning/construction drawings for new cell site projects, modifications, and maintenance; ensuring all work issued to Construction Project Managers complies with SCE’s construction standards, safety protocols, and environmental requirements; and collaborating with SCE stakeholders in Transmission, Substations, and Service Centers to meet both SCE and customer requirements. Join us at ECS and play a pivotal role in enhancing our wireless infrastructure services.As a&nbsp;Project Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Manages the activities of one or more moderate to large, short to mid-term projects with responsibility for results in terms of costs, methods and outcomes</li><li>Exercises considerable latitude and judgement in developing plans, budgets, and resources, directing activities and actions, and determining deliverable</li><li>Decides appropriate methods, procedures for new projects with significant independence</li><li>Engages with all levels of management and acts as a key consultant for both functional and business issues</li><li>Facilitates project execution, administration, correspondence, and flow of information/data</li><li>Analyzes and determines regulatory impacts and requirements of the project</li><li>Identifies deviations in the project plan, identifies issues and leads the efforts to bring to resolution without compromising the original project goals, budget and timing; Ensures project parameters meet the agreed-upon needs and expectations</li><li>Forecasts project resources, materials and contracts costs within standard tools; Analyzes policies and procedures and provides next step recommendations as needed</li><li>Assesses project risk and develops contingency plans, identifies and communicates lessons learned and best practices; Follows effective project governance and reporting, in-line with SCE's project management standards in order to steward ongoing assigned projects</li><li>Maintains progress reports, conducts change impact assessments, and uses project management tools; Maintains a system to measure the effectiveness of the project development process</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in project management.</li></ul>Preferred Qualifications<ul><li>Seven or more years of experience working on wireless cell site construction projects.&nbsp; </li><li>Experience in the deployment of wireless cell sites on SCE assets.</li><li>Knowledge of SCE policies and procedures with respect to construction on Transmission rights-of-way and at substations. </li><li>Proficient in Microsoft Word and Excel. </li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li></ul><ul><li>Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! </li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul><ul><li>The primary work location for this position is Rosemead, CA. However it will require up to 90% of time in the field throughout the SCE service territory at job sites and a company vehicle will be assigned.&nbsp; </li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li></ul><ul><li>Relocation does not apply to this position.</li></ul><ul><li>Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Project Manager

Join the Clean Energy RevolutionBecome&nbsp;a&nbsp;Senior Solutions Architect - Customer Service&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;add compelling high-level responsibilities/ impact specific to role here.Key Focus of Role <ul><li>Define Solution Architecture:: In SCE’s Customer Service areas covering use cases around SCE.com, Billing, Metering, Credit and collections, marketing, Customer Call Center, Customer Programs and Services.</li><li>Innovate: Create architecture vision using modern technologies like AI/ML, Robotics, Analytics, Cloud and Distributed Architecture for the use cases. </li><li>Conduct Industry Analysis:: Understand the industry trends and mature the business capability model based for the OU based on the solutions and features implemented. </li><li>&nbsp;Partner with business:: Understand their vision, ambition and KPIs and translate it into narratives, business and technology roadmaps.</li></ul> As a&nbsp;Senior Solutions Architect - Customer Service, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Defines architecture blueprint for end-to-end systems including integration of applications systems, platforms and technical infrastructure at the portfolio and solutions architecture levels. </li><li>Carries out the intake scoping of solution concepts and initial cost estimation system architecture definition at the logical level</li><li>Proactively seeks solutions and deploys recommendations to resolve architectural problems related to any IT domain, including Business, Apps, Data, Security, Server, Networks or Storage</li><li>Aligns with Business and Systems Analysts to understand the business requirements and create the corresponding blueprint for implementing various technology components of a new system</li><li>Leads to the solution strategy and architecture including identification of core components necessary to meet functional requirements and desired systems characteristics</li><li>Ties architectural vision together across portfolios and major business initiatives programs</li><li>Manages the design and documentation of solutions within standards defined by the enterprise architecture team</li><li>Coordinates closely with solution engineering development teams and vendors to ensure that a coherent and consistent approach to implementation of the specified solution architecture is achieved</li><li>Analyzes the technology domains and develops market assessments and roadmaps to inform and evolve strategic execution</li><li>Ensures all solutions adhere to enterprise IT principles and utility industry standards and regulations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of designing and developing IT architecture.</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree or higher in Business, Computing Information Systems, Computer Science, or relevant technical major.&nbsp;</li><li>Seven or more years of experience leading projects or key business initiatives.</li><li>Seven or more years of IT portfolio and customer relationship management experience.</li><li>Three or more years of experience designing and creating solutions using SAP® ISU, Salesforce Marketing, Meter Data Management, and Call Center Technologies (IVA/IVR).</li><li>Three or more years of experience in designing and creating solutions using Cloud technologies, not limited to Azure, Google Cloud, Microservices, Serverless Functions etc.&nbsp;</li><li>Experience and working knowledge of TOGAF or other Enterprise Architecture Standards or Frameworks&nbsp;</li><li>Experience with Electric Utility business processes, with emphasis on Customer Service, Engineering, Generation, and Grid Operations.&nbsp;</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act</li></ul><ul><li>The primary work location for this position is Rosemead, CA..&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at other SCE facilities.</li><li>Position will require up to 10% traveling and being out in the field throughout the SCE service territory.&nbsp;</li></ul><ul><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

638 Project Management / Professional Services Jobs