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Quality Assurance Specialist&nbsp;Interested candidates must apply to the Quality Assurance Specialist posting by visiting careers.paturnpike.com by November 27, 2024.&nbsp;Posting Start Date:&nbsp;November 14, 2024&nbsp;Posting End Date:&nbsp;November 27, 2024&nbsp;Position Number:&nbsp;80003766&nbsp;Union:&nbsp;Non-Union&nbsp;FLSA Status:&nbsp;Salaried Non Exempt&nbsp;Department:&nbsp;Toll Collection Operations&nbsp;Salary Grade:&nbsp;N-14&nbsp;Salary Range:&nbsp;$63,294.40 - $94,931.20&nbsp;Employment Type:&nbsp;Full Time&nbsp;Building Location:&nbsp;Central Office Building&nbsp;Building Street:&nbsp;700 S. Eisenhower Boulevard&nbsp;Building City:&nbsp;Middletown&nbsp;Building State:&nbsp;Pennsylvania (US-PA)&nbsp;Building Zip Code:&nbsp;17057&nbsp; &nbsp;The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 565-mile system with over 205 million transactions annually.  Together, we are building the highway of the future.&nbsp; &nbsp;The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:&nbsp;Hybrid Work - combination of remote and in-person reporting&nbsp;Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days&nbsp;*Some options may require completion of probationary period. &nbsp; &nbsp;The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. &nbsp;Applicants must be currently authorized to work in the United States on a full-time basis.  The Commission will not sponsor applicants for work visas.&nbsp;Job Purpose and Summary&nbsp;This position is responsible for unifying the customer experience for the Pennsylvania Turnpike Commission (PTC) customer contact centers, including but not limited to, the Customer Assistance Center (CAC), and the E-ZPass Customer Service Center/Violation Processing Center (CSC/VPC). Incumbent will primarily work to provide general support to the CAC, with some responsibilities in other customer service areas. Work is generally performed with independence and reviewed by a manager for direction, overall performance, and quality/effectiveness of services provided. This position functions as a lead worker over lower-level employees within the CAC.&nbsp;Essential Functions &amp; Responsibilities&nbsp;Leads the day-to-day performance of staff including supervision, delegation of work assignments and review of services provided.  &nbsp;Addresses more complex customer concerns and issues that are escalated from lower-level representatives. Communicates with other departments to address customer service issues and provide customer feedback.&nbsp;Designs, implements, and manages a comprehensive training program comprised of materials, manuals, and guides for the customer contact centers. Maintains and updates the CAC Representative resource guide/training manual and ensures all call center processes are documented and available for reference.&nbsp;Identifies areas of improvement with call handling and provides targeted coaching and constructive feedback as necessary.&nbsp;Assists in the development of quality assurance review forms which determine operational measurements and standards (i.e.: Key Performance Indicators (KPI), Service Level Agreements (SLA), etc.) to monitor and assess performance levels of call centers. Updates quality standards and benchmarks for customer interactions on a regular basis.&nbsp;Conducts and analyzes quality assurance reviews by monitoring, scoring, and tracking customer calls at various call centers. Tracks customer inquiries, complaints, and interactions. &nbsp;Gathers data from various sources, including call metrics, customer feedback, performance reports, and uses statistical tools and software to analyze, identify patterns, and prepare reports for management review and validation.&nbsp;Administers the Over-Dimensional Permit program. Issues permits; resolves account issues related to permit payments; interprets and explains the rules, regulations, and restrictions; and liaisons with the Pennsylvania State Police (PSP) and other PTC departments. &nbsp;Performs quality assurance of the Over-Dimensional Permit program reviewing and monitoring video of travel movements to verify compliance with Travel Restriction Rules and regulations. Prepares reports to identify trends and provides to management for review and validation.&nbsp;Conducts thorough research to stay current with industry trends and best practices, keeping up to date with the latest developments in AI solutions to improve operations and to ensure the call center remains at the forefront of modern customer service. Identifies innovative opportunities and recommends alternative ways to enhance the customer experience.&nbsp;Remains accessible for urgent issues or emergencies that arise outside of normal working hours and serves as a substitute when needed for 24/7 on call response providing information during real time events, incident management, and property damage investigations.&nbsp;Monitors, analyzes. and updates business rules, processes, and procedures to ensure standardization as they relate to customer service practices.&nbsp; Creates and distributes customer surveys to collect and analyze data regarding customer communications.&nbsp;Conducts onboarding for new employees to ensure that they have the necessary credentials, tools, software programs, orientation, and training required to begin their new job effectively.&nbsp;Assists with departmental projects, and attends, participates, organizes, and represents the PTC at various internal and external events, seminars, trainings, trade shows, meetings, and other community/industry related events.&nbsp;Uses situational awareness to anticipate and prevent accidents.&nbsp;Performs related duties as assigned.&nbsp;Qualifications&nbsp;Eight (8) years of experience in business administration, call center response, or communications; &nbsp; OR&nbsp; Four (4) years of experience in business administration, call center response, or communications, AND a bachelor’s degree in public relations, communications, business administration, or related degree. &nbsp; Equivalent combination of education and/or experience may be accepted. &nbsp;Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.&nbsp;Competencies&nbsp;Active Listening&nbsp;Analytical Thinking&nbsp;Attention to Detail&nbsp;Business Acumen&nbsp;Communication Proficiency&nbsp;Conflict Management&nbsp;Customer Service&nbsp;Decision Making and Independent Judgment&nbsp;Problem Solving/Analysis&nbsp;Teamwork Orientation&nbsp;Physical Demands and Work Environment&nbsp;Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires frequent travel. Occasionally works outside of normal business hours for assigned work assignments.&nbsp;Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.  &nbsp;Benefits&nbsp;The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.  &nbsp;The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.&nbsp;

Pennsylvania Turnpike Commission

Quality Assurance Specialist

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-Houston North FairbanksLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.LSC-Houston North Fairbanks is located at Highway 290 and West Little York Road, near the Sam Houston Tollway. The Fairbanks location&nbsp;provides a variety of services to students including advising, registration, counseling, and tutoring. Academic programs include basic transfer courses, developmental studies, and English for Speakers of Other Languages.Location address is 14955 Northwest Freeway, Houston, TX 77040.Job DescriptionPURPOSE AND SCOPE:The PT Receptionist acts as the initial contact person and representative of the assigned department.&nbsp; Performs standard administrative support duties and ensures a customer friendly environment, providing excellent customer service at all times. Activities are generally routine and may be repetitive. ESSENTIAL JOB FUNCTIONS:<ul><li>Answers in-coming phone calls and emails responding to basic questions and/or forwarding calls and issues to appropriate parties as needed</li><li>Greets all visitors to the area in a courteous and professional manner.&nbsp; Answers questions within scope of responsibility, or directs higher-level questions and issues to the appropriate area as needed</li><li>Performs basic administrative support functions, including but not limited to scheduling conference rooms, receiving and logging information, making copies, sorting and distributing mail, preparing basic correspondence or documents, answering routine questions, providing information and directions, and taking and delivering messages for employees</li><li>Maintains neat/organized work area at all times</li><li>May contact outside emergency organizations such as fire, EMS or police if an emergency is indicated</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Excellent customer service skills</li><li>Ability to maintain a positive and courteous attitude and professional demeanor at all time</li><li>Clear and effective written and verbal communication skills</li><li>Strong interpersonal communication and customer-service skill</li><li>Ability and willingness to learn new hardware and software </li><li>Good organizational skills</li><li>Ability to work independently and as part of a team</li><li>Ability to maintain confidentiality at all times</li><li>Strong knowledge of Microsoft Office products</li><li>Strong worth ethic, as well as reliability and dependability</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp; <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED</li></ul>SalaryHourly Pay Rate is $11.78Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on `My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.You must limit your file name for any attachment to 40 characters or less.PLEASE NOTE - although location on posting is listed as Houston North Fairbanks, hire could be assigned and work at any/all of the four Houston North locations, as needed.&nbsp; Locations include Houston North&nbsp;Greenspoint, Houston North Victory, Houston North Fairbanks and&nbsp;Houston North Fallbrook.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Receptionist, Student Services

As an administrative assistant for the student success and advising department, you will receive all incoming calls and determine the most appropriate staff member to address the caller's needs. You will manage the departmental email account and process supply requests via the building's designated supply person to ensure that adequate supplies of all departmental publications are available in the office. You will assist with data entry, generate COGNOS reports, and help advisers create orientation packets for incoming students each quarter. In this role, you are responsible for assisting advisers with event preparation, which includes departmental and student meetings/advisement and reserving event locations. You will also help with appointment scheduling and providing referrals to internal departments such as the office of the registrar, student involvement, or counseling and student support services.The successful candidate will be able to meet deadlines and work accurately and with confidentiality. The candidate should be capable of collaborating with multiple departments and thrive in a fast-paced environment. The candidate must exhibit exceptional customer service, communication, and organizational skills. They should also display a commitment to honesty, integrity, and discipline.Minimum Qualifications:  &nbsp;<ul><li>Bachelor's degree</li><li>At least one year of related experience</li><li>Computer skills, including Microsoft Office Suite software</li></ul>Preferred Qualifications: <ul><li>Successful work experience in an educational environment</li><li>Experience with Banner software</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;  &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

Savannah College of Art and Design

Administrative Assistant

School Board Executive AdministratorSummary:The Board of Directors (“Board") of Hoosier Academy, Inc. (“Hoosier") is hiring a School Board Executive Administrator to coordinate the Board’s activities and serve as the liaison between the Board, School administrators, and staff.About the School:Hoosier operates the Hoosier College and Career Academy (“HCCA" or “School") pursuant to a charter issued by Ball State University (the “Authorizer"), offering a virtual curriculum to students in grades 7-12. HCCA’s mission is to provide personalized, virtual learning opportunities to all Indiana students regardless of circumstances and abilities. Utilizing research-based virtual platforms, Indiana Department of Education aligned academic standards, and meaningful partnerships, HCCA aims to prepare today’s learners for tomorrow’s ever-changing career and academic opportunities.The Board is the Governing Authority responsible for overall governance of the School. The Board contracts with Stride K12, Inc. (“Stride") to serve as its Educational Service Provider. Stride is responsible for the School’s administration, management, and day to day operations.Aout the Work:As the School Board Executive Administrator, you will be responsible for the coordination of activities and timely flow of information to and from the Board and the School’s administrators and staff. The successful candidate must have a demonstrated ability to independently manage multiple tasks and projects with competing priorities and deadlines and to organize and maintain administrative processes. It is a full-time, primarily remote position, but the employee will be required to attend and facilitate periodic Board and committee meetings at the School’s administrative office in Indianapolis.Responsibilities include:<ul><li>Create and maintain a database of Board policies, resolutions, and other documents</li><li>Assist with Board member recruitment and work with the Authorizer to organize training sessions for new Board members</li><li>Ensure compliance with Hoosier’s Conflict of Interest Policy and its Policy Regarding Criminal History, Child Protection Index, and Employment Reference Checks in connection with the appointment of new Board members</li><li>Help the Board develop a process for evaluating the performance of the Educational Service Provider and coordinate the annual review process</li><li>Set Board meeting agendas in collaboration with Board members and School administrators, including coordinating, scheduling, and attending planning sessions</li><li>Coordinate, prepare, and distribute Board presentations and packets</li><li>Facilitate, including management of technology needs, and attend meetings of the Board and its committees</li><li>Prepare Board meeting minutes and ensure they are posted in compliance with the School’s Charter</li><li>Coordinate with Stride administrative staff and the Board’s legal counsel to oversee compliance with corporate and regulatory directives, including the Indiana Open Door Law, the Indiana Access to Public Records Act, Hoosier’s By-Laws and Fiscal Policies and Procedures, the School’s grant-funded programs, and the School’s Charter</li><li>Coordinate with Stride administrative staff to ensure compliance with any corrective action plan required by the Authorizer or regulators</li><li>Attend educational and training sessions offered by the School’s Authorizer</li><li>Coordinate communications between Stride and the Authorizer and serve as the Board’s representative in meetings with the Authorizer</li><li>Coordinate with the Head of Schools regarding the posting of job openings for the School’s teachers and local administrative staff positions</li><li>Participate in interviews for the hiring of all teachers and local administrative staff</li><li>Manage Board responsibilities related to periodic charter renewal processes</li></ul>Additional duties as assigned by the BoardPreferred qualifications include:<ul><li>Experience working in a regulatory compliance/audit/reporting setting or related education</li><li>Experience in a virtual school model as a parent, learning coach, board member, instructor, or volunteer</li><li>Technology skills, including but not limited to PowerPoint, Excel, and Zoom</li><li>Experience working in human resources or related education</li><li>Ability to communicate effectively and confidently, both verbally and in writing</li><li>Ability to function well independently and to collaborate with a small team</li><li>Time management and ability to meet deadlines</li><li>Ability to handle details of a highly confidential and critical nature including financial reports, contract negotiations, personnel matters, and student information</li></ul>Compensation<ul><li>$47,000-$50,000 annually. HCCA also offers an attractive benefits package.</li></ul>To Apply for This Position:Please follow this link into the Indiana Department of Education career site Nimble to create your profile, upload your resume and any other documents that you wish to have considered, and apply directly for this position: <a href="https://app.hirenimble.com/jobview/76529" target="_blank">https://app.hirenimble.com/jobview/76529</a>.Hoosier Academy, Inc. is an equal opportunity employer. All employment decisions are made on the basis of qualifications, merit, and business need and without regard to sex, sexual orientation, gender identity, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.

Insperity

School Board Executive Administrator - Indiana Statewide

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated.&nbsp; This is a remote position. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem solving.</li><li>Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in business or a related field and one-year successful admissions or sales experience OR associate’s degree and three year’s successful admissions or sales experience.&nbsp; (Salary level will be based on degree level).</li><li>Sincere interest in helping others achieve life goals</li><li>Excellent written and verbal communication skills.&nbsp; </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp;</li><li>Superior organizational and problem resolution skills.&nbsp;</li><li>Goal oriented and highly ethical.&nbsp;</li><li>Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.&nbsp;</li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.&nbsp;</li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp;</li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Telecommute % 100</li><li> Required Education Associate Degree</li></ul>

South University

Admissions Representative

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem solving.</li><li>Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in Business or a related field and one year successful admissions or sales experience OR Associate’s degree and three year’s successful admissions or sales experience.&nbsp; (Salary level will be based on degree level). </li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp; </li><li>Superior organizational and problem resolution skills.&nbsp; </li><li>Goal oriented and highly ethical.&nbsp; </li><li>Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.&nbsp;</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.&nbsp; </li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp; </li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;&nbsp;</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Associate Degree</li></ul>

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp;Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.South University, the right direction for a brighter future.Benefits:*Medical*Dental*Vision FSA/HSATuition Assistant Program Long/Short Term DisabilityLife InsuranceEmployee Assistance Program401K Match&nbsp;Generous Paid Time Off12 Paid Holidays* includes domestic partner coveragePOSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospective phone contacts to secure appointments and interview activity and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to maintain and matriculate students. The incumbent must ensure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment conducive to innovation, positive thinking, and expansion. KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators.</li><li>Manage inquiries to achieve weekly goals of prompt contact and performance activity; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based on incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for enrollment based on career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership.</li><li>Consistently conduct follow-up meetings, monthly at a minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem-solving.</li><li>Participate in appropriate recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in Business or a related field and one year of successful admissions or sales experience OR Associate’s degree and three years of successful admissions or sales experience. (Salary level will be based on degree level).</li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills with both faculty and student populations. </li><li>Superior organizational and problem-resolution skills. </li><li>Goal-oriented and highly ethical. </li><li>Strong expertise with MS Office and field-related hardware, software packages, and systems for reporting features.</li><li>Ability to interact effectively as either a leader or a team member and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g., staff, etc.) and to understand and respond positively to their requests. </li><li>Ability to adapt to changing assignments and multiple priorities. </li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where various ideas, cultures, and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Associate Degree</li></ul>

<dt><h4>Description</h4></dt>The City of Irvine seeks a skilled candidate with strong customer service and general office experience to provide courteous assistance to the public while directing the daily operations of the Child Resource Center.&nbsp;For additional information please see the job description. There is one Part-Time vacancy with a schedule requirement of 19 hours per week.&nbsp;Your Impact&nbsp;<ul><li>Assist Child Resource Center lending library patrons with memberships, selection of and checking in/out lending library materials.</li><li>Communicate professionally and clearly over the phone and in writing via email when providing information on programs and services.</li><li>Perform general office duties needed to maintain efficient operations of the Child Resource Center lending library, including greeting the public, answering the telephone, scheduling appointments, and providing introductory tours.</li><li>Assist with creating themed materials displays that rotate on a monthly basis.</li><li>Maintain existing inventory of materials, library system, working files, and equipment.</li><li>Prepare new materials for entry into the Lending Library, and enter electronic materials records in library software.</li><li>Prepare and maintain various records and reports.</li><li>Provide administrative support in receiving and accounting for money, calculating fees, processing payments, creating monthly and quarterly reports, and processing mailings to community groups.</li><li>Assist with a variety of special programs and events within the City’s Office of Health and Wellness.</li><li>HOURS:&nbsp;Weekday shifts will be scheduled during the hours of 12:00 pm and 8:00 pm; occasional weekend availability is preferred.</li></ul>Minimum Qualifications&nbsp;<ul><li>Equivalent to the completion of high school, and one-year responsible clerical experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities. May require a valid California driver's license.&nbsp;</li></ul>Best Fit <ul><li>Strong organizational skills and follow-through on assignments that require attention to detail and established procedures.&nbsp;</li><li>Ability to understand and respond positively to the needs of patrons and provide customer service in a courteous, sensitive, and enthusiastic manner.</li><li>Operate and troubleshoot modern office equipment such as a computer, photocopier, printer, voice mail, telephone, and laminator.</li><li>Data entry computer skills and proficiency in Microsoft Word, Excel, and Outlook preferred.</li><li>Ability to show initiative and be self-motivated with a positive approach.&nbsp;</li><li>Ability to work independently to solve problems rationally and decisively, using tact and good judgment.</li><li>Experience working in early childhood environments or with parents of young children preferred.</li></ul>Your TeamThe City Manager’s Office&nbsp;assists the Irvine City Council in the development of policies, goals, and objectives, as well as the implementation of decisions established by the City Council. The department oversees the activities and operations of the City including legislative support, policy implementation, budget development, strategic planning, economic development, elections, communication services, and the legal service functions of the City. The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine’s five values of&nbsp;Humility,&nbsp;Innovation,&nbsp;Empathy,&nbsp;Passion,&nbsp;and&nbsp;Integrity&nbsp;reflect the interests and needs of the community, and the level of service they expect and desire. We are&nbsp;One Irvine&nbsp;through the embrace of a team-oriented approach by living our values every day. &nbsp; The&nbsp;Process The selection process may include an examination and a background investigation before appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization. &nbsp; Equal&nbsp;Opportunity&nbsp;Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days before the first phase of the selection process if you have a disability that may require an accommodation.&nbsp;&nbsp;

City of Irvine

PT Office Assistant III - Child Care Coordination

We have an opening for an Administrative Assistant I (Child Care) at our Chattanooga State campus!
** This is a part-time, 27 hour/per week position **
HOURS: Mon - Fri 11:30 AM - 5:30 PM&nbsp;
Our Purpose - We support and empower everyone in our community to learn without limits.
Our Values:
- We cultivate an inclusive environment.
- We care about the well-being of each other.
- We instill trust through integrity and transparency.
POSITION SUMMARY
A Child Care Admin 1 (CCA) serves as secretarial support in the Child Development Center.&nbsp; This position has a responsibility in providing support to administration in a non- academic area. The position is under the direction of the Child Development Center Director on the college campus. The CCA assists in providing a welcoming environment, clerical support, provision of schedule/monitor of student workers and observers, while providing support for childcare duties. &nbsp;&nbsp;
ESSENTIAL FUNCTIONS
Fiscal Stewardship
<ul>
<li>Child Care Admin 1 ensures compliance with federal, state, and local regulations as well as policies and reporting requirements related to the areas of the Child Development Center to help minimize any financial costs.</li>
<li>Child Care Admin 1 serves as part of the benefit to the College student and employee in terms of enhancing growth in student enrollment and employee productivity.</li>
</ul>
Holistic Student Support
<ul>
<li>Child Care Admin 1 creates an inviting, safe, and educational environment for children 6 weeks -5 years.&nbsp; The center provides care for the children of the college’s students as well as faculty and staff. &nbsp;</li>
</ul>
Organizational Culture and Inclusive Practices.
<ul>
<li>Child Care Admin 1 role is to help create an environment that values cultural, racial and socioeconomic diversity as well as gender differences and special needs in family backgrounds.&nbsp;</li>
<li>Child Care Admin 1 embraces and promotes the college’s goals related to diversity, equity, and inclusion by maintaining and using best practices to provide equity-minded services for college students and their children.</li>
</ul>
QUALIFICATIONS
<ul>
<li>Required High School diploma.</li>
<li>CPR and First Aid Certification within six months of employment date</li>
<li>Pass a criminal background check.</li>
</ul>
KNOWLEDGE, SKILLS AND WORK CHARACTERISTICS
<ul>
<li>Knowledge of modern office practices, procedures, and equipment.</li>
<li>Written and Oral communication skills, computer skills ( word processing, spreadsheets, data entry)</li>
<li>Interpersonal skills consistent with establishing and maintaining effective working relationships.</li>
<li>Ability to evaluate situations (routine and/or crisis) and make decisions using sound judgment; to maintain confidentiality; to handle multiple, simultaneous work demands; to maintain flexibility and be able to adapt to change</li>
</ul>
Duties &amp; Responsibilities:&nbsp; 
<ul>
<li>Provide routine administrative clerical support including compiling and reconciling information for various reports, summarizing documents for supervisor /department staff; establishing and maintaining filing system of various records,</li>
<li>Assist with coordinating events and appointment schedules</li>
<li>Maintain work flow of office functions and preform general clerical duties such as typing, copying, filing, answering phones, taking messages, routing calls, greeting visitors,&nbsp; providing appropriate information</li>
<li>Schedule/monitor work of student workers, temporary employees, and practicum/observers.</li>
<li>Perform other job-related duties as assigned</li>
</ul>

Motlow State Community College


      Administrative Assistant I (Child Care - Part Time)
    

Job Title Research Administrator Sr Requisition Number RE47181 Working Title Senior Subaward Administrator Department Name 40130:Sponsored Projects Administration Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 4 yrs Required License/Registration/Certification None Physical Requirements Sitting for long period of time at computer Shift Monday-Friday; 8:00 am-5:00 pm and additional hours as needed. Job Summary The Office of Sponsored Projects Administration (OSPA) is seeking a Research Administrator Senior (Senior Subaward Administrator). OSPA is responsible for administering over $330 million in extramural grants and contracts awarded through the University of Kentucky Research Foundation. Services are available to all University faculty and staff and include: advice and assistance with budget preparation and other administrative requirements of proposals; proposal submission; review, negotiation and acceptance of awards; interpretation and information regarding sponsor policies and regulations; preparation of subcontract documents; administration of UK’s Conflict of Interest Policy. More information about the department can be found at: <a href="https://www.research.uky.edu/office-sponsored-projects-administration" target="_blank">https://www.research.uky.edu/office-sponsored-projects-administration</a> The position will be responsible for the negotiation and administration of subaward agreements from external sponsored projects (grants and contracts) University wide. This includes acting as the University of Kentucky administrative liaison with sponsor agencies, audit entities and University faculty and staff; review of sponsor guidelines and awards; drafting subaward agreements; negotiation with subawardees (other Universities, industry, non-profits and Federal entities); interpretation and implementation of University policies and procedures; interpretation of sponsor regulations and State law; and providing responsive and appropriate post-award administrative guidance to faculty, staff, and sponsor agencies. A successful candidate will have the ability understand, interpret, and research complex and varied regulations; think critically and work collegially in order to successfully resolve questions and issues for faculty, staff, and colleagues; communicate timely and professionally to a diverse range of individuals; the ability to multitask and prioritize; a strong attention to detail; and a willingness to be a lifelong learner. The University of Kentucky uses equivalencies in determining if a potential applicant meets the minimum education and experience. Related experience can be substituted for education. Click here for more information about equivalencies: <a href="http://www.uky.edu/hr/employment/working-uk/equivalencies" target="_blank">http://www.uky.edu/hr/employment/working-uk/equivalencies</a> UK Benefits The University of Kentucky is proud to offer a benefits package that helps us recruit and retain the very best faculty and staff. In addition to your take-home pay, your benefits package is a major component of your total compensation at UK. These benefits include our 200 percent match on eligible retirement contributions; competitive health, dental, and vision coverage; tuition benefits for classes at UK, and much more. To learn more about these benefits, please visit: <a href="https://hr.uky.edu/employment/our-benefits" target="_blank">https://hr.uky.edu/employment/our-benefits</a>. UK, located in Lexington, KY, is the ninth-largest economic company in the state. Lexington has been ranked as one of the nation’s best places to live and work, and offers a vibrant community for professionals and their families. Lexington is safe, affordable, and offers excellent education opportunities, and is home to several Fortune 500 companies and the University of Kentucky. More information regarding Lexington can be found at: <a href="https://vimeo.com/302892787" target="_blank">https://vimeo.com/302892787</a>Applicants with direct research administrator experience may be eligible for remote work. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 11/26/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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